Time Capsule - Problems setting it up

Hi all. I just had my TC replaced due to the product recall thing. I've brought the new one with me to China. I put in all the same settings as I was using on my D-Link router, but the thing doesn't work.
I work in a school here, so I'm on their network. Just got an ethernet port on my wall in the flat.
At first it said there was another machine using my IP. SO i've messed around with Bridge mode etc. Then I had double NAT, now nothing. I have my PS3 connected on ethernet, and I'm changing settings using another ethernet to my macbook.
For the life of me I can't get this thing to connect. The light will go green and it says 'normal', but there is no connection. I thought this would be easy!
Any help would be greatly appreciated.

You need to make sure that the TC is configured in Bridge Mode if you are using an ethernet wall port.
AirPort Utility - Manual Setup
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
If you have made a number of configuration changes, you may need to first "hard reset" the TC by holding in the reset button until the amber light blinks quickly for 4-5 seconds. Then reconfigure the TC and check to make sure you are in Bridge Mode.

Similar Messages

Can I use my Time Capsule to set up multiple networks, or just one?

Can I use my Time Capsule to set up multiple networks, or just one? We'd like to offer the internet to clients who are at our studio, but don't want them able to access all our computers, so a second network for them would be useful.

Two big IFs here.
Not all versions of the Time Capsule have Guest Networking capability, so it might be a good idea to verify that first. Can you provide the model number of your Time Capsule. it's on the bottom of the device.....starts with an "A" followed by four numbers.
Next, assuming that the Time Capsule has Guest Network capability, the next requirement would be to verify that your modem is compatible with the Time Capsule for that feature.
Basically, you need a simple modem.....not a modem/router or gateway device that is often furnished by Internet Service Providers. If you are not sure what you have, post back with the make and model number of your "modem" and we'll see if we can find some details ont he device.

Time Capsule Problems

I received my TC almost a year ago and up until a couple days ago I had only intended to use the time machine function to do weekly backups. Now that I am beginning to run out of space on my local drive I decided it is time to start to make use of the 1T of storage that my TC provides. I opened finder selected time capsule under shared and opened the Data file. Within that file I created a new folder titled Pictures. I began my attempt at copying my 12gigs of photos and a couple .mov's taken on my iphone4 (these .mov files were synced to my main Pictures folder via iphoto.) when i get through about 10gigs of the copy i get an error message about one of the .mov files and at that point no more files are able to be transferred and the copy process for the most part freezes (meaning it doesn't let me select the "stop copying" button and nothing else transfers over. When i restart my computer and look in my TC to the Pictures folder i see that around 10 of 12 gigs made it but the rest did not. How can I ever know what files were copied and what was not? Going through the photos in the TC Pictures folder individually is not practical and would take wayyy to long, and I certainly am not going to delete the files off mt C drive until i know FOR SURE that everything has successfully been copied to my TC. (How can I place any trust in a piece of equipment that is supposed to protect my information if simple tasks like copying files cannot be completed!!!) I really don't want to go out and buy another external HD when i have 1T of memory sitting on my desk hardly being used. So I guess my main questions are: How can I (step by step please) move data from my C drive to the time capsule? How can I (once the copy is done and double checked) remove it from my local hard drive to free up space? How can i set it up so whenever new photos are added to my Pictures folder they go straight to my TC rather than saving on my local drive? Oh and... How can I fix the error I am getting when trying to make the copy of my pictures folder to the TC?(I will try to post the exact error when i get back to my computer) and some more... Is there a better way to sync iphone4 videos b/c iphoto seems to be the worst for that. hmm maybe thats what is causing all the problems with the copy? i really need some pro help cause im dealing with years and years of irreplaceable information that I WILL NOT lose forever b/c of another faulty apple product (sorry jobs but im a bit sour over this whole ordeal.) Any help is GREATLY APPRECIATED and please bear with me as this is my first time posting on apple discussions. i usually just read over other peoples posts that relate to problems i encounter. thanks again!!

Helpmeplease111 wrote:
How else can I free up space?
(Taking things in reverse order), there are several tools to show what's using your disk space.
Some are free, such as:
[Disk Inventory X|http://www.derlien.com>
[OmniDiskSweeper|http://www.omnigroup.com/products/omnidisksweeper>
[SupaView|http://twinside.free.fr/supaview>
Some of those also have other useful features.
But I recommend [WhatSize|http://www.whatsizemac.com/index.php] ($12.99 US) for the following features:
It's the only one with an option to show everything at once; the others only show things the logged-on user is permitted to see (click the +As User+ padlock icon in the toolbar).
You can use any of 4 different display formats (3 text and a pie chart).
There's a "Find Duplicates" feature.
It has very good and complete Help.
Do you have any suggestions on how to find and delete duplicate files easily?
I've not used the "Find Duplicates" feature (just experimented with it a bit), but it might of help. It finds what appear to be duplicates; you'll still have to figure out whether they're really redundant.

Older Time Capsule problems

Hi guys, I have an older 500gb time capsule that was bought in 2008. In march I was having some problems with it so my unlce gave me a linksys e3000 router that I hooked up and have been using since then. Well my computer has been going down hill lately so I hooked my tc back up so I can back my computer up in case it dies before I get a new one. So my problem is, I hooked it up the linksys, set it up in bridge mode and the internet works fine, but the time capsule can't seem to back up. I was able to get into time machine and see my archives but it has been "preparing backup..." for almost 2 hours now. Does this sound normal? I don't remeber it ever taking this long to back up before. The first hour it was on the other side of my house so I thought maybe it was the connection so I moved my computer right next to it and it made no difference. I restarted my computer and now it is hooked up to a linksys network. I started the back up and it says "Preparing backup" again. Do I need to be linked to the time capsule network? Does any of this sound normal? Can/should I just hardwire a connection and back it up? How can I do that?
Thanks Tyler

Sorry, but the bad news is that your old AE cannot be read by Time Capsule if its network wirless settings are for a 5GHz, "n" only mode.The good news, is that they will "see" each other if the configuration is set to "802.11n(b/g compatible"). However, with the latter setting, your data transfer speed will be reduced.
The other alternative is to set up a "Dual Band" wireless network, but that would entail the AE being tethered directly to the TC via ethernet cable.
Hope that answers your question. You could, of course dash off to your nearest Apple Store and purchase the NEW Airport Express, that was released this past week. It will read your "n" network for a mere $99.00!(See how that "Apple conspiracy" works?)

Time capsule problems in mixed apple windows network

Hello
I am facing issues with my home network.
I am using a time capsule on the firm ware version 7.6, which is the newest to my knowledge (just updated)
I have setup my time capsule with costum name and password. Time machine is off at the moment.
I have setup a wireless network with costum name and password. I have not activated a guest network.
In the network we use one windows laptop running on windows xp and a mac book pro running snow leopard.
We both can acess the wireless network with our laptops. But the connection to the internet is shaky, Especially if there is another guest with a windows pc comming into the network (and we give him the network details) I loose connection to the internet for several days. Usually the issue resolves itself a couple of days after the guest has left.
What could cause such a problem?
Thank you in advance for your answers!
Wolfi

This type of question arises from time to time and is really hard to figure out.
If you restart the TC does the problem go away immediately?
What about if the TC is reset and redo the setup.. does it go?
If you connect via ethernet does the problem exist or is it purely wireless?
Does the PC that is added have a different computer name and different username and password on the local disk to yours?
Try doing a manual wireless configuration. Set channels to fixed value. Change the wireless name for 5ghz so it is different to 2.4ghz. See if that makes an improvement.

Time Capsule Problems - Possibly Anti Virus Related?

I have had a 500gb Time Capsule for several months and despite several calls to tech support, I have not been able to get it to properly back up.
Could it possible be related to the McAfee anti virus software that I have running?
The backup will start.. but never reach completion before locking up the system.
Anyone have similar problems?
Thanks!

v5.7 is the latest firmware for your AEB 802.11g.
v7.3.2 is the latest firmware for the TC.
You should probably do these simple maintenance tasks:
Simple Maintenance Tasks:
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
Make sure you separate the AirPort Base Station and the wireless phone by as large a distance as you can.
You could enact Interference Robustness, but it will reduce the range of your AirPort base station:
1. Open AirPort Utility, select the AirPort Base Station (main) and click on 'Manual Setup'.
2. Click on 'Wireless' tab and click 'Wireless Options'.
3. Tick 'Use interference robustness, click 'Done', and click 'Update'.
4. Wait for ABS to restart. Restart your computer and test.

Time capsule - problems with directory

I have got time capsule running about two weeks ago and everything worked well Tuesday evening it came up with a message saying it could not access the directory on my Macbook pro - still doing it so switched it off - any suggestions?

Here's something weird. Another annoying issue I've had with TC is that it slows down the network over time. I'm on Uverse at 10/1.5 and after a week or so it's down to about 2.5 to 3 down. A reboot of my Mac and TC and the problem goes away. So while I'm musing about the problem with the directory, I notice I'm starting to slow again. I reboot, and guess what? My directory is back all the way to April when I set it up.
I'm beginning to suspect that TC/TM doesn't play well with a couple of other applications. One of the companies I'm working with uses a P2P system to send around some monster video files and I'm using something called Azureus (which is also hook up with an application called Vuez that seems to be a YouTube sort of thing). I run Azureus overnight as do most of the development guys I'm working with so we can send around some big video files and have them ready for review and discussion in the morning. I didn't have anything coming in or going out last night and didn't launch the program after the reboot and everyhing is fine so far. It's my first suspect. If not that, then something else maybe is fighting TM for resources? Anyway, I'll keep an eye on this and post if something becomes obvious.

Time Capsule - problems connecting

I purchased the 1TB TC & it arrived last Monday. Was able to go right to work setting things up. Once it was set-up my MBP was able to connect to the internet & recognize TC just fine (initial TM back-up of 120GB took about 5 hours with ethernet connection). The problem that still is not solved is the MB in our house cannot connect to the internet using the TC. It recognizes TC & has 5 bars for the signal strength, but cannot get on the the internet.
We spend about 8 hours with Apple Care (including about 4 hours with "Level 2" support). They confirmed we had the correct versions of s/w & all of our TC settings are correct. We also tried numerous different settings combinations (such as different types of security - none, WPA, etc.) and nothing works.
I have received approval from Apple to send the unit back & am doing a secure delete to the TC. Before I send it back I would appreciate comments/suggestions from this group.
Thanks in advance.

Hi, I seem to be having the exact same problem. I have an Airport Express with AirTunes connected to my Time Capsule. Don't know if that could be affecting anything?
Anyways I have intermittent problems with my network as well... after I went into Airport Utility do see if anything needed updating (can't remember what I did in there unfortunately) I lost the connection and when I regained wireless it no longer is able to find the USB-harddrive connected to Time Capsule.
I can still plug it in to my regular mac without problems. Also when Time Machine is running it seems to be running so much slower than before. Any ideas?
Update: I just tried connecting the USB disk to Time Capsule live and in the Finder it pops up under Time Capsule in "Shared", but when I try to access the drive it says "Original item cannot be found"... other times it just hangs for extended periods without finding anything, perhaps the Time Capsule Drive, but again seems very unresponsive.

Canon MX310 connected to Time Capsule problem

I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric

Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
Eric Patten Sr. wrote:
I have a MX310 connected to the USB on the time capsule but still cannot use the printer on my network. I can go to system preferences and add it, but cannot print. Please help.
Eric
I'm having this same problem. I've talked to 2 different people at the Apple Care Center and neither of them were able to help me. When I first got my MacBook Pro and Canon printer and set up the printer through the TC via the USB port I was able to print wirelessly. Then I tried scanning wirelessly and was unable to so I called the Care Center and the lady helped me download the latest drive, but it still didn't work so she connected me to someone else. That lady told me the TC doesn't allow scanning capabilities, ok that solved that problem. From then on I was unable to print wirelessly. This is where I'm at now...the last two people I talked to at the Care Center were unable to help me. We went through everything, from deleting the printer I have and reinstalling it to downloading the driver I started with. Below is something I found on the canon website regarding the drivers and downloads for the PIXMA MX310 series:
History:
The printing function when using AirPort connection has been modified on the OS side. Therefore, in conformity with this modification this printing function has been enabled on the printer driver side. NOTE: When using AirPort connection, the following conditions are required: - Use the latest version of the AirPort firmware. - Use in the Mac OS X v10.5.3 or later environment.
Environment
Mac OS X 10.5 or higher (CUPS)
Caution
1. Use the CUPS drivers in the following cases only: -When performing 16-bit color printing -When printing from the 64-bit application 2. **Mac OS X v10.5 Printing using AirPort connection cannot be performed.**
I am so confused...why could I print when i first set everything up, but am now unable to, even though I supposedly reverted back to the original driver.
Someone, please help...this is very frustrating!!!

Time Capsule problem in Lion

Since upgrading to Lion, my time capsule back-ups seem to take forever. Not only that, but my internet apps, (Mail and Safari for example), sometimes can't log onto the internet while the back-up is in progress. Worse, I get a lot of apps that end up not responding when I try to open them during the back-up, and I have to force quit and restart the computer to sove the problem. At one point, I got a message I had to redo my back-up from time machine. Any suggestions, or anyone else having any of these problems?

gbol wrote:
I understand the difference between hardware and software.
From the posts I see in this message section, not everyone does. To reduce the chance of confusion, in future posts you might want to write "Time Machine backups to my Time Capsule" instead of "Time Capsule backups".
Because of that Ethernet cable a low-quality Wi-Fi signal probably isn't a factor in your case. To assure that the Ethernet connection is really being used, open the Network panel of System Preferences. The Ethernet connection item should be the first one in the list. In the "Info" tab of Network Utility you should see large counts for sent and received packets for the Ethernet interface and much smaller counts for the Wi-Fi interface, presuming that Wi-Fi is even active.
I'd launch the Activity Monitor utility, set the list at the top to "All Processes", then click on the "% CPU" heading until the top CPU users are at the top of the list. Click the "CPU" tab in the lower part of the screen. Continue to work until things slow down, then see if a lot of CPU time is being consumed and if so, what's consuming it.

Airport Extreme and Time Capsule problems

I have had an Airport Extreme 802.11g, version 5.7 for several years and have some problems that is get stuck now and then, so I have to restart it. I have tried to upgrade software, but cannot find anything appropriate. Assume 7.5 is a software version, but where and how to upgrade?
I got another problem when I bought a Time Capsule. It interferes with my Siemens Gigaset wireless phone. I have tried to change channel etc, but it does not seem to help. Any tips?
The two problems are not related, as I had the first problem before I got the Time Capsule.
Tor

v5.7 is the latest firmware for your AEB 802.11g.
v7.3.2 is the latest firmware for the TC.
You should probably do these simple maintenance tasks:
Simple Maintenance Tasks:
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
Make sure you separate the AirPort Base Station and the wireless phone by as large a distance as you can.
You could enact Interference Robustness, but it will reduce the range of your AirPort base station:
1. Open AirPort Utility, select the AirPort Base Station (main) and click on 'Manual Setup'.
2. Click on 'Wireless' tab and click 'Wireless Options'.
3. Tick 'Use interference robustness, click 'Done', and click 'Update'.
4. Wait for ABS to restart. Restart your computer and test.

Please Help (Time Capsule Problems)

I don't know where to begin. I am having a lot of problems with my Time Capsule. I recently reset it back to Factory Default Settings. I have done this 3 times now with no resolution.
I am getting a few problems repeated and I initially noticed it when playing Call of Duty: Black Ops, that I have a "Strict NAT", so I tried to change that and that is when problems began.
1. I guess I have a Double NAT going on. My Time Capsule has said that is a problem before.
2. I also keep getting that I have 2 IP addresses.
"Your computer has detected that the IP address 192.168.7.64 for the Network Card with network address 0x2C8158EAB773 is already in use on the network. Your computer will automatically attempt to obtain a different address."
AND
"An error has occurred in initializing the adapter 12. Error Code is 0x1004"
3. I also am getting many Time Capsule errors when trying to set it up. Error 6573 and Error -4.
What I want to do is just set up my Time Capsule Wireless Router with my DSL AT&T modem. I am using Windows 7 on my Sony VPCF115FM laptop. Please help. I am very new to networking and I have no clue what I am doing.

Nevermind. I found my answer.
http://discussions.info.apple.com/thread.jspa?messageID=11840933
I have the same issue here. Thank you Bob Timmons.

Very annoying Time Capsule problem - Not responding

Hi,
I have a really annoying problem with my Time Capsule and/or network setup. Although I did huge research on this matter, I still have no solution for the problem, nor any more ideas how to get rid of this misbehavior.
First of all, I would like to introduce a draft of my current network setup with all included clients, switches and routers:
As you can see, I have 3 Apple computers, 1 Windows 7 client, a Canon MX895 network printer, the said time capsule and an AVM Fritz!Box WLAN Router for internet access.
Both MacBooks are WiFi connected to the Fritz! which serves as the central WLAN accesspoint with simultaneous 2.4/5 GHz. The interconnection between the Fritz! and the Time Capsule is a wired 100MBit. Also it manages the IP adresses via DHCP enabled.
The Windows PC, iMac and MX895 are directly connected to the remaining 3 network ports of the Time Capsule. The Time Capsule is a 2ng gen one equipped with a Samsung 2TB drive. WiFi on the Time Capsule is disabled. Firmware is 7.6.3
And here is the problem description:
After adding the Time Capsule to the network, there was no problem configuring it as a switch with Time Machine sharing available to the 3 Macs. Everything worked as expected... until...
...the Time Capsule does not respond any more. In more detail:
The LED of the capsule is still green, not blinking or amber!
I can access the capsule with Airport Utility but as soon as I try to do a remote restart, the Time Capsule is not responding any more.
First I thought: "Okay, probably there has happened something" but I didn't care much about it and did a restart by pulling the power cord out and plug it back in after some seconds. Then it seems to work again... for some hours/days...
...then it happened again:
My MacBook's Time Machine tells me that "the network drive does not respond", "...does not exist" or "...identity has changed". It seems to happen randomly, I don't have a clue what is causing this!
What I have tried to fix this:
Tried another Time Capsule (1st gen) with the same hard drive
Tried this 1st gen with another Samsung 2TB HD
Reset the 1st and 2nd gen TC and started with fresh backups
Tried different TC settings, like transfering DHCP from the Fritz! to the TC, fixed IP
Reset the complete Time Machine settings on all Macs and configured it again
At the moment I'm trying, if a specific Mac in the network causes the issue by disabling the automatic Time Machine backups. I checked the TC log with the old Airport Utility - there is no error.
I know, this is a bit strange and maybe I make some mistake, but I don't know what to do next. Maybe someone has an idea or can give me a hint what to try.
Any help is very appreciated.
Thanks
Alex

I don't see anything wrong in your setup.
Unfortunately I think this is just network bug in mountain lion and the TC.. this is fairly common that the two will lose connection and a reboot will get things perked up again for times varying from a few hours to days or weeks.
I don't have a bug killing solution either sorry to say.
Let me recommend a few things.
1. Do not use 7.6.3 firmware on those old TC.. go back to 7.5.2
It has proven much more reliable. Do a factory reset after you flash back and redo the setup from scratch.
2. Names on the TC for network sharing to be kept short, no spaces pure alphanumeric. Do not use apple type names with spaces and particularly the apostrophe.
3. Whichever is running dhcp.. it should normally be the Fritz though, set dhcp lease to a very short time.. eg 30min. This will get the lease renewal faster and hopefully keep the ARP tables in the computers updated.
4. But even though the TC is in bridge it should have a static IP address. That can help so you can link not just to the TC by name but also by IP address. The static IP is better handled by the Fritz though via fixed host type setting.. I am sure the fritz offers that.
5. Just as a matter of interest why keep the link between the fritz and the TC to 100mbit.. both can do gigabit? It has nothing to do with the problem and there is nothing in the current setup that needs more than 100mbit link unless you are getting super speed on the 5ghz from the fritz.
Your post and picture of network are excellent.. helps when you are so clear.

Can Time Capsule be set up to backup a PC running Vista....with no Mac?

I'm trying to help a friend, a woman in her 70's who knows nothing about computers other than using her genealogy program. She needs a backup disk to make sure she doesn't lose her thousands of genealogy entries if her PC's hard drive crashes.
Her niece gave her a 500 GB Time Capsule, and said the guy in the Apple Store said it would work with a PC. But don't you need at least one Mac to set up Time Capsule? I guess I could bring my MacBook Pro over if you do need one for setup....but how would she do her backups to her PC running Vista? Anyone know? I know nothing about PC's.
I guess if it is possible to set up, she would be using the Time Machine strictly as a wireless router/hard drive.....since she would obviously not be able to use "Time Capsule".....since that is part of OSX. Is this correct? Would she need a 3rd party backup program that is Vista compatible....or does Vista have a built-in backup program she could use. I think her genealogy program will automatically save to a backup disk when you close the program......do you think her genealogy program could be set up to point to the Time Capsule and save the backup wirelessly when she closes her program?
Any help would be greatly appreciated.
Thank you.
Message was edited by: Randall Olson1
Message was edited by: Randall Olson1

1. Time Capsule comes with an AirPort Utility for Windows, so you don't have to use your MBP to set it up. If she doesn't have the disk you can find it from Downloads on www.apple.com
2. You cannot use the included backup program for Vista, as the security settings somehow don't work with Time Capsule. XP's backup program does work fine with Time Capsule, but Vista is a no go. You will either need to install a 3rd party backup program (I don't have any to recommend, sorry) or just manually copy her files to the Time Capsule (you must enable file sharing in AirPort Utility to do this).
3. I have no idea about genealogy programs, you will have to run the program and see if there is an option to save to a network hard drive when exiting.

HT201250 Time Capsule Problems - Flashing Amber

Hi, I just purchased Time Capsule to use as a storage device for Time Machine. This was my first attempt to use Time Machine. I tried connecting via AirPort, but ultimately couldnt get the restart to work...so i just went with the ethernet cable. I believe its working (i can see the back-up'd files in Finder), but the light continues to flash amber. Problem? How do i fix it?

See:
http://support.apple.com/kb/ts1589

Time Capsule - Problems setting it up

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