Time Capsule promts for sparse bundle password when trying to restore backup to clean MacBook

Hi,
My five month old MacBook Pro 15" suffered from a "smart" HD failure. I got it serviced and it came back with a new HD, a fresh OS and a new, clean user.
When trying to restore my backup from my Time Capsule, I get asked to provide the password for machinename.sparsebundle. I have not set such a password. I have tried both my Time Capsule password and my username & corrensponding password but neither is accepted.
Additional details:
Wifi via Time Capsule works fine.
Time Capsule password is fine, I can log in on a general basis.
My wife's MacBook is fine, and runs Time Machine on the same Time Capsule.
Both old HD and new runs OSX 10.8.2.
I have tried restoring both over wifi and via ethernet cable.
Please advise.
Thanks,
Steve

Thank you for taking the time replying to my question.
     "That should be the password for the user you had originally on the Mac."
I use the password for the user I have originally on my MBP (on the backup).
     "But you should not restore a version earlier than the one used now."
Not sure what you mean here. The OSX-version is the same on both my backup and my MBP.
     "If you want to completely migrate it should be better to boot for install disk.
     See info here. http://pondini.org/TM/14.html
     Pondini covers restore by various methods in Q14-17.. there is a lot of useful info."
Thank you for the link. I have gone through Q14-17 but it does not cover my problem; I get asked for a password for the sparsebundle file. (I do not have a install disk though. Any workarounds for this?)
Even when I try to verify the sparsebundle in First Aid in Disk Utility (http://pondini.org/TM/A5b.html) I get asked for the password for the sparsebundle.
Is this not a known problem?
BR,
Steve

Similar Messages

My time capsule worked for several weeks and is now telling me backup disk not available? What to do?

My time capsule worked for several weeks and now is not backing up. Tells me backup disk not available? Any suggestions?

This is a lion bug..
Generally just rebooting the TC will get it back. Otherwise you need to reset the TC and redo its setup.
Tell us a bit more.. but there is as yet no work around or fix for lion.
Certain things help.. but wireless is also a weak link. It will generally work better by ethernet.
Try and get back if it is still bugging you.. I can suggest some other things.. but I do not know of or read a bullet yet.
(Snow and TC firmware 7.5.2 which I run do not have this issue.. so the bug was introduced with Lion and 7.6 firmware)

Time Machine and mounted sparse bundle disk image - file by file backup?

I think I had this system working in Leopard, but upon upgrade to Snow Leopard it seems to have broken. Does anyone have any idea how I can get Time Machine to back up the contents of a mounted sparse bundle disk image in real time - file by file within the disk image? For example, I have a 2GB sparse bundle disk image that i keep all of my bank statements/files/records in. It auto-mounts on boot and stays mounted. I use the disk image to keep it password-protected, so if I unmount it it is fairly safe. In Leopard, I would exclude the .sparseimage file from backup, but it would still backup the mounted image itself on a file-by-file basis, so I could enter Time Machine and explore the image folder by folder, file by file (say I deleted an old bank statement by mistake, I could go into time machine and recover as if it were a normal file/folder).
In Snow Leopard, after a clean install, and creating a new sparse bundle disk image and excluding the .sparsebundle file, I can't seem to get this to work even though the image is mounted. Is there any way to trick Time Machine into backing up the mounted image as it would any other folder? I know I can back up the .sparsebundle file incrementally but in order to recover a lost document I'd have to remount the old bundle and that seems rather roundabout.
Thanks,

I think you're trying to bypass the finder to mount the disk. Try this (I'll bold the key steps):
- *Turn off Time Machine* in the System Preferences.
- Option A: If you directly use a hard disk (not wireless) that has the sparsebundle you want to open, *connect the disk* but don't double click on the sparsebundle.
- Option B: If you are using wireless, this means use shift-command-k (or shift-apple-k), and if it says "Connect As..." in the upper right instead of disconnect, then use that button to *connect to that wireless drive*.
- Confirm the sparsebundle shows in that folder before proceeding...
- *Open Terminal* (Applications>Utilities>Terminal.app)
- Type: *hdiutil attach -noverify* (<-- notice a *space " "* must be included after typing this here but *DON'T hit return* yet.)
- *Drag the sparsebundle to the cursor in terminal*, and it should fill in something like /Volumes/HardDrive/COMPUTERNAME.sparsebundle for you. Now you can hit return, and the disk will mount.
- After you are done browsing sparsebundle's mounted image, *eject the mounted disk* like you would any other disk (not the sparsebundle image itself, just the disk icon that appeared if you successfully mounted it).
- Turn *Time Machine back on* in the System Preferences.
Hope this helps.

Linksys keep prompting for username and password when trying to forward port

As when we want to access the linksys router homepage we enter 192.168.1.1, and than we enter our user name and password. This is a normal step. But lately when i wanna forward a port and change the last 3 digit of the ip address, eg. to 101, i keep getting a promt for my user name and password but when i enter it correctly, it sill prompt me no matter whats. I used to forward port with no problem but do not know why this problem started to arise. Can anyone help me with this?
Btw i am using Linksys B router. THANKS

were u using the default password ?? because there is a possibility that someone in your neighbourhood must have connected to the wireless network and changed the router login password..
apart from this i don't see any reason of the old router password not working ..

Padlock/password when trying to restore mac book

hello
I am trying to restore my mac book via the command "R" function I am then presented with a grey screen with a padlock and password box
I have never set a password on my machine and I can't get past this sign
has anyone else every had the same issue ??
regards
Mick

Does it look like this
http://www.bexhillcomputerrepairs.com/apple/apple-mac-efi-password-forgotten/
Then
http://hackaday.com/2013/02/26/mac-efi-pin-lock-brute-force-attack-unsuccessful/
https://jamfnation.jamfsoftware.com/article.html?id=58
http://www.cnet.com/news/efi-firmware-protection-locks-down-newer-macs/

Unknown Error when trying to restore backup on iPad

I'm trying to restore a backup onto my iPad 2, and every time I try to restore it, it does what it should where it starts to load and has the estimated time, etc. But when it finishes it says that there was an unknown error. When I tried to restore it, it did the same thing but instead gave me the error 1604, which I still can't get fixed either, but I tried restoring it on a different computer and it worked fine. So I thought there was something wrong with the computer that I originally tried it with that was causing the problem, so I transferred the backup onto the other computer and tried it and it game me the exact same error. I've spent days trying to fix this, and nothing has worked. I already looked at and tried doing what the support sites say with troubleshooting, restoring, recovery/DFU mode, etc. but nothing has worked. My iPad is on iOS 6.1 and I just upgraded iTunes to the latest version before I started all of this, and it is jailbroken with Evasi0n, although I've tried it with and without the jailbreak installed and it still has the same outcome. Is it a memory problem? Has anyone had the same problem and fixed it, or has any suggestions? And if not, is there a way that I can easily extract all of the files from the backup and put them on my iPad without using iTunes? Thanks.

From here: http://support.apple.com/kb/TS3694
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Time Capsule error - "Pro.sparse bundle could not be accessed. Error -1

"Pro.sparsebundle could not be accessed. Error -1 "
I continue to receive this error. I have updated the software and firmware.
Any ideas?

See #C17 in Time Machine guru Pondini's excellent support document Time Machine -- FAQ
http://Pondini.org/TM/Troubleshooting.html

Old Apple ID email/password when trying to restore from iCloud backup

I've seen variations of this question being asked previously, but I haven't seen any real solutions provided (or any that have worked).
About a year or so ago, I changed the primary email on my Apple ID from an old email address I rarely-to-never use anymore. Ever since then, when I try to upgrade a device or restore from back-up, I get asked to enter the password from my old email address. Since I this is no longer the address I use, even if I enter the password for my current Apple ID, it says it's incorrect and won't let me proceed any further. I have tried re-adding this email to my Apple ID account (doesn't work), I've tried making that email my primary Apple ID again (doesn't work and causes the same issue to occur with restoring apps I've downloaded since changing the Apple ID email), and I've tried just skipping that step in the restore process, but then it doesn't restore all of my apps.
Seems odd to me that my Apple account doesn't use some sort of unique identifier for the Apple ID accounts as a whole instead of trying to recognize purchases based on whatever email someone was using at the time.
Anyway, if anyone knows of a way to fix this, I would be forever grateful! I just got a new device today and would love to restore from backup smoothly without losing any of my data that might be in the apps attached to that old Apple ID email.
Thanks!

All you need to do is restore the iphone in itunes as new
and then set up as new
after this is done
then you can restore from itunes back up with out any error!!
-Johnny

Memory issue when trying to restore backup

Hello, Hope someone can help. I am trying to restore a backup of my Xperia Z and SBfM keeps saying my memory is full. But my phone has been reset – the memory should be close to empty. It's like SBfM can't recognise the reset. I have made a copy of my logs which Fredrik on this forum suggested I do, but I don't know how to PM them to him, and I accidentally marked my last post as solved. Yep, am doing very well here!!! Any advice would be very welcome. Thank you,Seg

Settings, apps, all, menu, sort by size, wait, wait, wait, open the top 10 apps, clear data

Word 2010 prompts for username and password when opening a document on trusted website

Hi Guys,
We have a website (not sure if the site is a sharepoint site) on our trusted domain that asked for username and password when trying to access it. I added the site to our trusted sites zone and this resolved the issue however when I try to open word documents
I get prompted for usernames and password again if I cancel the credentials box the document opens with no issues.
Below is some of the steps i have taken
- Tried opening other non office documents (e.g. PDF, JPEG) and they open with no issues
- Tried to opening the word documents with a system that only had word pad install and not Office 2010 and the documents open with no issues so it looks like it's an office 2010 problem
Can you please advise how I can resolve this issue and if this is a client issue or an issue on the web server thanks

Hi,
This issue is caused by the Office suit itself. When Internet Explorer opens an Office document, the appropriate Office application is started with the path of the document. The Office application then tries to access the document directly from
the server. This differs from other browsers and other file types. Most browsers download the file and call the application to open the file from the local cache. However, when this occurs, if the opened file is changed and saved,
the changes are only made to the local copy and not to the server copy.
To establish the richest experience possible, the first thing that the Office application does is communicate with the server to determine the server type and what web authoring protocol is available. The application does this by making
an OPTIONS request directly to the server.
As a new process accessing the server, the Office application is required to renegotiate authentication. This method is more secure than a method in which the new process uses an existing authentication that was established by the browser.
Please try the following methods:
An alternative with full functionality but with a calculated risk
Client approaches that can reduce the impact
Alternative configurations when the web server does not support DAV or reduced functionality is acceptable
For more detail information, please refer to the following link:
http://support.microsoft.com/kb/2019105/en-us
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

How do I access the data saved on my time capsule? for example, if i try to view my photos it tells me that i have 2.4gb of photos and gives me the option to "view with iPhoto"....but when i click on "view with iPhoto" nothing happens... thanks!

how do i access the data stored on my time capsule? for example, if i try to view a photo, i get the option to "view with iphoto" but when i click on "view with iphoto" nothing happens. i'm having similar trouble openning up movies, music, etc. it appears as though the files exist / saved on the time capsule (because i can see how much storage they consume), but i can't open them. thanks!

Unfortunately, Apple removed the feature to "browse backups" in Time Machine backups of iPhoto a few years ago.
You have to restore the entire iPhoto library to a separate location to be able to "see" it, and then choose the specific images that you want use.
For complete details, see #15 in Pondini's excellent support document Time Machine -- FAQ. Check the information in the pink box there.
Frequently Asked Questions

Time Capsule - Can't change network password after 10.6.3 update

Has anyone else experience an issue changing the Time Capsule network password after updating to Snow Leopard 10.6.3? If so did you find a work around? After the update I'm no longer able to change the Time Capsule network password when accessing it from Airport Utility. The utility will say that Time Capsule has updated the network password to the new one but when I check keychain it shows the old password. I tried resolving this by deleting the original keychain then changing it again in Airport Utility but it still shows the old password in the keychain and Airport Utility when I reopen the app.

HI,
Checkthe vendor site for Snow Leopard compatibility. The developer may need to update their software.
http://www.toonboom.com/support/
Carolyn

Time capsule "Unrecognised Apple ID or password".

I can't update my time capsule I get the message "Unrecognised Apple ID or password". When I know they are correct?
time capsule gen 2
model a1302
I am running yosemite

The Time Capsule has at least two passwords, and possibly three:
1) A Base Station or device password
2) A Wireless network password
3) A Disk password.....which is usually the same as the Base Station password, unless you set up a separate Disk Password.
If you are trying to access the settings for the Time Capsule, AirPort Utility is looking for the Base Station, or device password. You set that up when you first set up the Time Capsule.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Outlook 2013 - Exchange 2013 - Prompts for username and password when EWS basic authentication is enabled

So we have an Exchange 2013 environment, and a CRM solution that requires basic authentication to EWS internally. Problem is, after a reboot of our Exchange server, all of our Outlook clients begin prompting for username and password (which nothing
works) which also starts locking users AD accounts out due to failed login attempts (somehow). If I disabled basic authentication on EWS, Outlook authenticates as normal using NTLM and there are no issues. Once Outlook has authenticated, I can
turn back on basic authentication, and Outlook will be fine until the next time the Exchange server is rebooted.
Any ideas?

Hi,
According to your description, I understand that Outlook client prompted for username and password when Exchange server restart and basic authentication is enabled for EWS.
If I misunderstand your concern, please do not hesitate to let me know.
It’s normal. This caused by the difference between basic authentication and NTML authentication:
Basic, with any version of Outlook prior to 2010, results in a pop up dialog asking for creds. Outlook 2010 makes the 'save this password' actually work, so in an Outlook 2010 or later world, Basic can mean no need to authenticate every time you open/reconnect,
but in all earlier versions, you will have to enter creds every time.
NTLM, when used by a client that is domain joined and logged in with cached creds, results in the client simply sending the cached in creds to the server, resulting in what looks like a pretty seamless single sign on experience. However, if you want to do pre-authentication
at something like TMG, and not let the traffic go all the way to CAS, you need to configure TMG for this.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Time Capsule promts for sparse bundle password when trying to restore backup to clean MacBook

Similar Messages

Maybe you are looking for