Time capsule set up issues

Hello,
I have just purchased a brand new 2TB Time Capsule to use with Time Machine to backup my Macbook Pro. I am running OS X 10.8.4 with all updates available done. I also updated the TC.
I have been trying for two days to get my Time Capsule sorted and seem to have explored scenarios and solutions provided on the internet to no avail.
I keep getting this message after just below 6GB has been backed up:
The Time Capsule is plugged straight into my MacBook via ethernet cable as well as being plugged into my Sky wireless router (Sagem) with ethernet cable too.
Like suggested I have switched off wireless in Airport utility and on the Network tab have put the router to 'Off (bridge mode)'.
Internet and TC are both on solid green led.
I have used disk utility and followed instructions to check everything is OK there, but my understanding of partitions etc. is not great and there could be something here that is wrong:
I originally was not aware that it would be better to start off plugging in directly via ethernet so maybe this could have affected something?
I cannot find any step-by-step guide on the airport utility parts that need changing and am finding it infuriating trying to alter one thing and see if it makes a difference.
Alternatively, is there a way I can completely wipe all recognition of the failed attempts to use the TC and start again a fresh?
I have tried to erase data but it still remembers the past attempts and details of the TC.
Thanks, I look forward to your responses and if there is any more information that would make it easier to sort, please let me know.
Thanks
Dawn

Do a verify of the local source disk.. I think it might be faulty.
See A5 here. http://pondini.org/TM/Troubleshooting.html
Reset the TC to factory.. erase the drive and start over..
Use all SMB names.. ie short 2-20 characters.. no spaces and pure alphanumeric.
See C9 for more info on why apple names are useless.
The whole C section in pondini covers most of these issues...
Expect trouble.. TM and Mountain Lion can be really unreliable.

Similar Messages

HT1178 AirPort Time Capsule set-up issues.

The initial set-up of my AirPort Time Capsule does not complete. The error message is "No configured AirPort base stations have been found". I have connected the TC to the ISP modem/wireless router with an Ethernet cable. The AirPort Utility has a green dot for Internet underneath the picture of the world. When I check the status of the connection there is a yellow dot for "Internet Connection" and a yellow dot for "No DNS servers". My reading found that this new TC should be set up as the primary base station if you are connected to an existing network. I do not know how to do that. It was also suggested that I disable the wireless radio on the ISP modem/wireless router instead of having two networks. I have not done that yet as when I contacted the ISP techie he advised that I just set up two networks instead of turning off their wireless radio. Any thoughts would be appreciated.

My reading found that this new TC should be set up as the primary base station if you are connected to an existing network
That would not be correct. If the TC is set up as the primary base station, then it will be handing DHCP and NAT routing duties......when it should be in Bridge Mode, since you have another router "upstream" on the network that is already handling the same network services.
The result is two devices both competing against each other trying to control the routing functions on your network, causing conflicts and other issues.....which likely explains your results. You only want one device doing this on a network.....which means that the TC should be setup in Bridge Mode on your network.
It was also suggested that I disable the wireless radio on the ISP modem/wireless router instead of having two networks.
There is usually no need to do this unless you find that there are interference issues being created between the networks. It won't hurt to turn off the wireless on the modem/router, but then again it may not help either. My advice would be to leave the network on at least for the present time, but your call on that one.
I suggest that you start over and try the setup again on the TC.
If you decide to do this, with the TC powered on, hold in the reset button on the back of the TC firmly for 10 seconds and release. Allow a full minute for the TC to restart to a slow, blinking amber light. If you have a new TC, the reset button is located to the right of the power cord port on the back of the TC.
Connect an Ethernet cable from one of the LAN <--> ports on the modem/router to the WAN "O" port on the TC
On your Mac, open Macintosh HD > Applications > Utilities > AirPort Utility
Click the Other WiFi Devices button
Click on Time Capsule
Or, if you are using an iPhone or iPad for the setup....
On the home screen, tap Settings
Tap WiFi
Under the heading of Setup a New AirPort Base Station, tap Time Capsule
AirPort Utility will take a minute to analyze the connections and then suggest a setup. The window will look like the example below, except that you will see a Time Capsule icon.
Type in a name that you want to use for your TC wireless network
Type in a device name that you want to call the TC
Type in a password for the wireless network and device
Verify the password
Click Next
The utility should configure everything for you in a minute or two. When you see the display indication of Setup Complete, click Done
That should be all that you need to do.
At this point, you should be able to locate the wireless network that you created on the TC, and enter the password to connect.

Time capsule set up issue

I have just tried to hook up a new time capsule and all goes well until it tries to restart the time capsule after set up - it then just continues to flash orange and is no longer recognised.
Have updated airport software.....
I've had several attemps and would really appreciate some guidance please?

Trying to connect the Time Capsule using wireless only will require that you know the following three things:
1) Name of the wireless network
2) The exact type of wireless security the BT hub is using (It may be WPA, WPA2, WEP 128, WEP 64 of any of a number of other things. If you are not sure, you may need to contact the BT folks for this information
3) The wireless network password
If you can get back to me with 2)......I assume that you know the name of the wireless network and password.....I'll provide you with a step by step guide to configure the Time Capsule to "join" the BT wireless network.
An alternate....and much easier.....way to connect would have the Time Capsule connecting to the BT hub using an Ethernet cable connection, which will remain permanent. Let me know if that might work for you.

Time Capsule set up issue with older laptop

I just got my time capsule. Set up went smoothly with iMac, iPhones, Ipads, new PC, Wii, DirectTV. When I tried to set up a 4 yr old Toshiba laptop, it would find the wifi, but did not work. I tried to rename my network with less than 25 characters, no spaces, and no special characters. Still no luck. Please help.

You still need to find out what wireless card is used and download the latest drivers from the card manufacturer..
Some wireless simply never works.. it is reality of wireless. And vista is the worst most horrible OS MS ever released..
I can only suggest things.
1. Apple names are not SMB compatible.. change the name for wireless to short, no spaces and pure alphanumeric. You say you
I tried to rename my network with less than 25 characters, no spaces, and no special characters.
Does that mean you succeeded??
2. Turn off wireless security and test.
3. Use fixed wireless channels.. for 2.4ghz those are 11, 6, 1 .. try in that order.
4. No luck simply go and buy a USB wireless stick and use that.
Or buy a simple network bridge device.. the obvious one is airport express and use the laptop with ethernet plugged in.. avoiding wireless altogether is the best solution .. since ethernet drivers are much more reliable and stable.
5. Or use a simple standard wireless router plugged into the TC for use by the Toshiba. You run it in bridge or WAP mode if it has one or wan bypass which I can explain. A $35 wireless router can perform this function and work better than the TC ever will.

HT1175 I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482

I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue. However, I do not know how to access the hard drive with either my Windows computer or the Ipad. Does someone know how?

I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue. However, I do not know how to access the hard drive with either my Windows computer or the Ipad. Does someone know how?

On windows load the airport utility .. latest correct version as possible.. there is no windows 8 but win7 works after a fashion.
Make sure the TC is using SMB compatible names.. short no spaces and pure alphanumeric.
Type the name directly into windows explorer.
\\TCname or \\TCIPaddress
If no luck turn off all the firewalls.. internal windows plus security software plus whatever other gargyoles and other rubbish AV software you have running.
Ensure windows is able to at least ping the TC by IP address and name..
Use the utility in windows to set file sharing to guest account on with full read and write access.. and set workgroup to WORKGROUP.

Time capsule set up and bootcamp

Dear All,
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Any help would be very welcomed.
My Apple shop already changed my time capsule for a second one, and with this second time capsule I am having the same problem. Nobody in Apple shop can help.... To be honest, it used to work until Apple "expert" installed bootcamp and installed window on the mac. Is it possible that when installing bootcamp, something changed for the worth?
Many thanks in advance,
Yannick

yannick chastang wrote:
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Please try to distinguish between Time Capsule, an Apple Wi-Fi base station with an integrated disk, and Time Machine, backup software that's been included with OS X since version 10.5. You seem to be muddling them together.
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Boot Camp has nothing to do with the problem. I'm not sure this is necessary or useful, but I'd try using AirPort Utility (manual setup, Disks panel, File Sharing tab) to "Enable file sharing", then select a security method and update the Time Capsule. Then mount the Time Capsule disk (look for your Time Capsule in a Finder sidebar or use the Finder menu option Go -> Network) and see if you can now select that disk in the Time Machine setup panel.

Can't find European land in Time Capsule setting

I have purchased TM from USA and can't find European land in Time Capsule setting.

Apple sells products that have been "regionalized" for different parts of the world. North America, South America, Europe, Southeast Asia, etc, for example.
It is not possible to change a Time Capsule from one region to another. The reason for this is that different regions have different wireless standards and regulations. See this link for all the details:
List of WLAN channels - Wikipedia, the free encyclopedia
A Time Capsule purchased in the USA will operate from 100-240 Volts and 50/60 Hz automatically, so power wise, it will work just about anywhere in the world if you have the right kind of AC wall socket adapter. (A power transformer or converter is not needed).
But, you will have to be careful about using higher 5 GHz wireless channels on the USA Time Capsule while in Europe, since the use of higher 5 GHz channels is not legal in most European countries at this time. In other words, keep the 5 GHz channel on the USA Time Capsule at Channel 36, 40, 44 or 48.

Time Capsule not connecting to WEP printer. Time Capsule set up for WPA2. Can I use both standards with one Time Capsule?

How do I get a WEP printer to connect wirlessly to the new Time Capsule set for WPA2? High security is needed do to large Apt Complex.

Actually, you can but it would require that you reconfigure the Time Capsule (TC) for "WEP (Transitional Security Network)." This Wireless Security option allows for both WEP and WPA clients to connect ... BUT does NOT support the AES/CCMP encryption protocol introduced by WPA2. Note: The WPA2 standard supports both the TKIP (used in WPA & WEP) and AES/CCMP (used only in WPA2) encryption protocols.
If you require the stronger AES protocol, WEP clients or WPA clients that only support TKIP will not be able to connect.

I am setting up time capsule and have issues with DNS

Can't get internet connected and says DNS server not identified

Technicolor TG789vn is a gateway, which is a modem and router in one package. Please verify by checking the Technicolor information on this model below:
http:///en/solutions-services/connected-home/modems-gateways/xdsl-modems-gateway s/tg789vn-bonded
Assuming that things are working correctly, AirPort Utility should be able to set up the Time Capsule correctly with this type of device.
Shut down your Mac and then restart the device.
Power off the Technicolor gateway, wait a minute, then power it back up and let it run a few minutes.
Power up the Time Capsule for a few minutes, then hold in the reset button on the back of the Time Capsule for 8-10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light status.
Connect an Ethernet cable....that you have tested to make sure that it is working....from one of the LAN <--> ports on the Technicolor gateway to the WAN "O" port on the Time Capsule
On your Mac....open Macintosh HD > Applications > Utilities > AIrPort Utility
Click on Other WiFi Devices
Click on Time Capsule
The setup utility will open up with a configuration window mentioning that the Time Capsule will be set up to create a network
For Network Name......Enter a simple, short name that you want to call your wireless network.
For Base Station.......Enter a simple, short name that you want to call the Time Capsule. Mine is TC, for example
For Password.........Enter a password that will be used for the wireless network and base station
For Verify Password.....Enter the same password to confirm
Click Next
The utility will set up everything for you. When you see the message of Setup Complete, click Done and you should have a green light on the Time Capsule.
Select the wireless network that you created and enter the password to connect. You should be all set.

Time Capsule set up with secure business laptop

I just purchased a Time Capsule and am seeking suggestions on how to set it up based on the following circumstances:
In addition to multiple personal laptops/computers, I work from home and have a business laptop that is highly secure and do not have the ability to download AirPort (as suggested within the set up manual). In addition, I am certain there will be issues with the internal Time Capsule hard drive (since my business computer has the ability to detect and shut down all unauthorized external components as a violation of information - Flash drive, memory stick, etc. I can't even use the laptop to charge a cell phone!). Is it possible to use the Time Machine as my wireless router without downloading AirPort? And is possible to set up so that this business computer does not read or have access to the hard drive? Note: My business laptop is also connected to a highly encrypted VPN/LAN router (which is than connected into my existing wireless router).
I see that it is possible to connect the Time Capsule into an existing network. Is this done by just connecting a ethernet cable between the Time Capsule and current Router. Any other special set up info needed? Does this just turn the Time Capsule into a hard drive and disable the wireless router fuctionality? By setting up this way, does it slow down the transfer rate?
Any computer guru suggestions would be greatly appreciated.

Ldbenney wrote:
Is it possible to use the Time Machine as my wireless router without downloading AirPort?
First, don't confuse "Time Capsule", an Apple Wi-Fi base station, with "Time Machine", backup software included with OS X since version 10.5. Airport Utility is only needed to configure a Time Capsule. You'd only need it on one of your computers.
I see that it is possible to connect the Time Capsule into an existing network. Is this done by just connecting a ethernet cable between the Time Capsule and current Router.
That's one way.
Any other special set up info needed? Does this just turn the Time Capsule into a hard drive and disable the wireless router fuctionality?
Depending on what you're trying to accomplish, you might want to use AirPort Utility to turn off wireless operation and put it into "bridge mode". You could also configure a "roaming network".
By setting up this way, does it slow down the transfer rate?
Between what and what?

Time capsule setting up problem after factory reset

What's the next step after factory reset to set up my time capsule again???
i did factory reset for 4-5 times and i cant use my time capsule to create a network, join an existing network or anything else.
i also tried normal reset but still nothing can be done.
There is always a message at the end " an unexpected error occured. Try again"

Plug the TC into the computer by ethernet..
Make sure the computer has no other network running and nothing else is plugged into the TC.. just TC Lan port to the computer ethernet.
Now press reset and open airport utility.
Generally you will have no issue once it is isolated. Do the setup and then you can disconnect and put it back in the network.
If it doesn't work, is the LED on the TC flashing amber or what??
Is the ethernet port connectivity LED on?

Windows 7 and time capsule set-up

I have read multiple issues about Time Capsule and windows 7 connectively problems.
I also am having some difficulty setting up the time capsule from a windows 7 machine. Is it true you need to change your IP of the windows machine to 10.0.1.10 address to communicate with the time capsule during set-up?
Any windows only instructions for set-up?

I see no direct connection.. a printer and the computer setup for internet are not related.
But it sounds like the router in the wife's office is now in the wrong mode..
If you have an existing main router replace the second router for a switch .. that is the easy way.
Otherwise you need to bridge the router if it has that option.. most do not. Or use wan bypass.. where you turn off the dhcp server in the router and fix its ip to match the range of the main router.. this is the hassle of using router as a switch.
BUT I am making a huge number of assumptions.
What I need is the full network layout.. a quick picture would help.
I need main modem.. main router.. (maybe same box or different).. make model and current IP address and how dhcp is setup.
I need secondary router.. if that is what it is, IP and settings.
I want the printer type and model. How it is connected.
BTW I much prefer to see a network printer plugged into the network rather than usb.. it is only a matter of sorting the IP settings and driver pointing to the network rather than local.
Or you should think of it as a broken washing machine and call the technician.. who could fix the whole lot in an hour.

Time Capsule Set Up Problem

Hello,
I am trying to set up my new time capsule. I have an existing wireless network with an existing (linksys) router that I would like to use. When I open AirPort Utility it says "AirPort Utility found an AirPort Express with 802.11". But for example at this link http://support.apple.com/kb/HT1178 the example seem to show that it should say it found a Time Capsule? Did the wrong thing end up in my box?
I set it up like the instructions said to connect to my wireless but when I open time machine and click select back up disk the time capsule is not there... (nothing is there!).

Unfortunately I can't offer any help.....I am having the same issues.
I am relatively new to Mac as well (1.5 years) but I just bought a TC and I get through the setup steps (name, join existing network etc.) and it goes to "waiting for device to restart"....then I get the "unable to find wireless device".
You are not alone....hopefully someone can help us both?

New Time Capsule (802.11ac) issues reading files on USB drive

My 802.11ac Time Capsule reguarly fails to read .mp4 files stored on an external HDD drive connected to the Time Capsule via USB. All the files were tested as working when they were copied over, then for some unexplained reason the Time Capusle refuses to recognise them when they are accessed at a later time. This happens for about 1 out of 3 files (sometimes more). All the files are .mp4 format video files. Detacthing the Seagate drive from the Time Capsule and connecting it directly to the MacBook Air fixes the problem and allows the files to be read and played normally – this indicates the problem is with the Time Capsule, not the Segate drive.
Symptoms;
1) iTunes generates a file error with trying playing the video from iTunes,
2) selecting the file from Finder no longer generates a playable preview thumbnail as the Finder preview box remains blank (white),
3) attempting to play the file from Finder generates an unrecognisable file error in QuickTime,
4) connecting the external drive directly to the MacBook fixes the problem (the file can be read and played normally),
5) the files remain readable after reconnecting the external drive back to the Time Capsule, however the problem just reoccurs again later.
My normal use case is playing movies and TV programmes from iTunes to my television via Apple TV. Apple TV plays the video files over WiFi from the iTunes Library on my MacBook Air. The video files in my library are physically located on the Seagate external HDD attached to my Time Capsule.
I use a mid-2012 MacBook Air 13" running Mountain Lion 10.8.5. I have an 802.11ac (2 TB) Time Capsule (latest firmware 7.7.1) with a Seagate (1 TB) GoFlex drive attached (to the Time Capsule) via USB 2.0 (USB powered). The Seagate is my media drive and holds all my movies and TV programmes (all in .mp4 format). Both drives are Mac OS Extended (Journaled) with single partions. Time Capsule network is set to Bridged mode to resolve double NAT. I have an Airport Express extending the wireless netowrk to my MacBook Air. Prior to errors occuring, all files tested ok as follows; file plays ok locally on MacBook Air, files play ok from Finder after being moved to the Seagate, files play ok from iTunes library (pointing to Seagate).
Disk Utility verifies the Seagate drive has being OK. No other network issues.

Problem Solved!
The 1TB external HDD attached to my Time Capsule was divided into 2 equal partitions. The first partition used to be my Time Machine backup which I deleted and made available as free space. The second partition was the one I was copying to. It seems the Time Capsule has a problem with blank partitions on an external HDD. Once I repartioned the drive into a single 1TB partition, everything worked fine and my Time Capsule no longer crashes.

Time capsule set up issues

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