Time capsule set up- solid amber... help!

I have just bought a new Time Capsule- have connected it to my wi-fi network through the ethernet cable but the light on the time capsule remains solid amber! I have tried to scan for the device using airport utilities but can't see it don't know what to do as the instructions which came with the device are too cryptic for me to work my way out ...

Welcome to the discussions!
Power the TC down for at least 30 minutes, then perform a factory default reset on the device.
When you are ready, hold in the reset button and keep holding it in as you plug the power back in to the TC.
Release the reset button after approximately 10 seconds.
If you continue to see a solid amber light after several attempts, you have a defective TC that will need to be replaced.

Similar Messages

HT3728 Time Capsule LED is solid Amber, will not show up in Airport Utility after any resets. Ideas?

Went to update my TC after adding my AppleID to the "Back to Mac" menu and in the Airport Utility screen a meesage popped up saying "An error ocurred while reading the configuration" and the TC disappeared from the Airport Utility screen. Now there is just a solid amber light. Unplugging the unit for over a minute and then plugging it back in has the same result. A soft reset does nothing, a hard reset does nothing, and a factory reset gets the amber light blinking but when I release the reset it goes back to solid amber. None of these resets gets the TC to show up in the Airport Utility.
I appreciate any help. Thanks.
Model: A1409 Time Capsule 2TB

The solid amber light is an indication that the TC cannot get out of startup mode, likely due to a power supply component failure.
Solid amber is not power supply.. it is a dead hard disk.. the TC cannot finish its boot if the hard drive is not working.
Jeepaxle
If the TC is in warranty or you have applecare on any computer Apple should replace it..
Otherwise it is the poor WD green drive they now use..
Open the TC and replace it.
Sometimes a low level format will revive them.. but I never trust a drive again that died.. Look for a 2TB hitachi or Toshiba.. (same thing). Far better than WD green.
http://www.ifixit.com/Device/Apple_Time_Capsule

Time capsule set up and bootcamp

Dear All,
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Any help would be very welcomed.
My Apple shop already changed my time capsule for a second one, and with this second time capsule I am having the same problem. Nobody in Apple shop can help.... To be honest, it used to work until Apple "expert" installed bootcamp and installed window on the mac. Is it possible that when installing bootcamp, something changed for the worth?
Many thanks in advance,
Yannick

yannick chastang wrote:
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Please try to distinguish between Time Capsule, an Apple Wi-Fi base station with an integrated disk, and Time Machine, backup software that's been included with OS X since version 10.5. You seem to be muddling them together.
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Boot Camp has nothing to do with the problem. I'm not sure this is necessary or useful, but I'd try using AirPort Utility (manual setup, Disks panel, File Sharing tab) to "Enable file sharing", then select a security method and update the Time Capsule. Then mount the Time Capsule disk (look for your Time Capsule in a Finder sidebar or use the Finder menu option Go -> Network) and see if you can now select that disk in the Time Machine setup panel.

Time capsule light stays solid yellow

Time capsule light stays solid yellow and is not recognized by my Imac

All about Wi-Fi Base Station Status Lights (LED)
An solid amber LED on a Time Capsule that never begins flashing means its hard disk has failed.

HT1175 I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482

Can't find European land in Time Capsule setting

I have purchased TM from USA and can't find European land in Time Capsule setting.

Apple sells products that have been "regionalized" for different parts of the world. North America, South America, Europe, Southeast Asia, etc, for example.
It is not possible to change a Time Capsule from one region to another. The reason for this is that different regions have different wireless standards and regulations. See this link for all the details:
List of WLAN channels - Wikipedia, the free encyclopedia
A Time Capsule purchased in the USA will operate from 100-240 Volts and 50/60 Hz automatically, so power wise, it will work just about anywhere in the world if you have the right kind of AC wall socket adapter. (A power transformer or converter is not needed).
But, you will have to be careful about using higher 5 GHz wireless channels on the USA Time Capsule while in Europe, since the use of higher 5 GHz channels is not legal in most European countries at this time. In other words, keep the 5 GHz channel on the USA Time Capsule at Channel 36, 40, 44 or 48.

Time Capsule not connecting to WEP printer. Time Capsule set up for WPA2. Can I use both standards with one Time Capsule?

How do I get a WEP printer to connect wirlessly to the new Time Capsule set for WPA2? High security is needed do to large Apt Complex.

Actually, you can but it would require that you reconfigure the Time Capsule (TC) for "WEP (Transitional Security Network)." This Wireless Security option allows for both WEP and WPA clients to connect ... BUT does NOT support the AES/CCMP encryption protocol introduced by WPA2. Note: The WPA2 standard supports both the TKIP (used in WPA & WEP) and AES/CCMP (used only in WPA2) encryption protocols.
If you require the stronger AES protocol, WEP clients or WPA clients that only support TKIP will not be able to connect.

Setting up network with ATT Uverse, Time Capsule, and Airport Extreme..HELP

PLEASE HELP!
I have ATT U-Verse which provides their own router. My Time Capsule is connected to the router (in the living room) via an Ethernet cable and has been working fine, and is set up like this:
Wireless Mode: Join a wireless network (I joined the ATT network 2wire)
Network name: 2wirexyz
Wireless Security: WPA/WPA2 Personal
Channel: 5
Connect Using: Wireless Network
When I try to add my Airport Extreme (for wireless printing in the office) by adding it to the same network (I've also tried to extend the network option) the Airport Utility thinks forever then comes up with an error and the Airport continues to flash amber. I've tried resetting the Extreme multiple times and configuring different ways but same result.
What am I doing wrong?? Please help, my wife is giving me grief for not being able to print wirelessly from her MacBook!!
Thank you in advance for any help you can give me!

Thank you Tessarax....
So does that mean I need to create a separate wireless network? I apologize, I'm not extremely familiar with how to complete what you've suggested. I know I've seen the bridge mentioned before in the Airport Utility when I've been trying different things. Would you mind giving me some more specific instructions please? Actually I just tried messing around with Airport Utility, let me know if I'm headed in the right direction:
For TC wireless mode I want to "Participate in a WDS network"?
Then where does my WDS remote come from? is that the Airport Extreme? I've plugged in the AEBS but it's not showing up in the Airport Utility...
I'll mess around with it some more tomorrow morning. Thanks I'll let you know how it goes.
Message was edited by: Jerimy75

Please help - Time Capsule Set up problems

I bought a Time Capsule almost a year ago at the same time as my iMac, but have only tried to set it up in the last 3 weeks (so its the 6"x6"x1" version). I followed the set up instructions numerous times but kept getting an error message in Airport Utility. I rebooted my broadband and tried the factory reset of the TC.
Eventually I contacted Apple and after repeating everything whilst they were on the phone, they made an appointment for me at the Genius Bar to have the TC checked over. The Apple rep was able to access the TC using the internal Apple network and a normal port but had the same problem I did using the WAN connection so deemed the item faulty and replaced it.
My new TC is exactly the same and this time Apple advised me to ask my BB provider if there were any firmware updates required or reasons why I would be having problems. They also checked that I had the latest iMac software and Airport Utility. BT (my BB provider) went through a series of tests and concluded that my BT Home Hub 3 was faulty and have replaced it.
So now I have a new Home Hub 3 and another new TC and I've still got the same problem. I only want to use the TC for backing up my iMac with Time Machine but Id like to do it wirelessely. Can someone please tell me what I should do next as I can't believe its still down to faulty products.

I have just been watching Internet traffic on my McAfee security software on my BB and it shows that my router and TC both have a green light for access through the firewall, until Airport Utility gets to the point in its routine where it shows 'joining to the TC' and then my router loses access to the Internet and gets a red light as connection lost. Is that normal, and/or does it help diagnose what the problem might be?

Help! Time Capsule set up help: Airport Utility not cooperating

Hi Everyone,
I'm desperate for help with this issue. I have a Time Capsule, Base Station and Airport Express (all previous generation)at different points throughout the house. At first the issue was with the base station that refused to find my network so I called the helpdesk and got it fixed and all was well until the next day when the Time Capsule and Airport Express began to malfunction.
While everything connected to the network fine, our iphones couldn't find the network while downstairs. I tried to fix the issue but then I realized that while the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network. I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
All computers and phones have been updated with current firmwares etc. At this point, I'm stressed because I rely heavily on the internet for school and research and I don't know what else to do. Should I do a hard reset or just contact apple support?
Thanks,
Michelle

Trinifoto wrote:
I have a Time Capsule, Base Station and Airport Express
Welcome to Apple's discussion groups.
Please identify the "Base Station". Do you mean an AirPort Extreme Base Station? Are all those 802.11n-capable devices?
the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
That suggests to me that none of those devices is your "primary" router. If that's the case, what is the brand and model of the device that's connected to your Internet feed or Internet modem?
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network.
What does AirPort Utility say about the status of the Time Capsule? (If you have trouble connecting to the Time Capsule with AirPort Utility, try plugging an Ethernet cable from a LAN port of the Time Capsule to the Ethernet port of your MacBook Pro.)
I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
Did you do that reset by holding in the reset button until the status light flashed rapidly several times? Normally after a reset, you have to select the network for that device (usually named in the form "Apple Network xxxxxx") for AirPort Utility to "see" it. That's why an Ethernet cable can be useful.

Time Capsule - bought in San Diego USA. MacBook Pro bought in Jakarta, Indonesia. Why won't my Time Capsule set up? All I get is the flashing amber light.

I bought a Time Capsule in San Diego, California. I bought my MacBook Pro in Jakarta, indonesia where I live. I have Wi Fi in the house which I use for mail etc with my Mac. However, my Time Capsule will not set up, all I get is the amber flashing light. Could it be anything related with a production bought in the USA that may not be compatible (wireless frequency?) with a product bought in SE Asia?

Did you perform a "hard reset" on the Time Capsule before you tried to set it up? That would be a requirement any time that you change locations or networks on the Time Capsule.
Power up the Time Capsule for a few minutes, then hold in the reset button firmly for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light. It is now reset and can be set up to connect to your "new" network.
Assuming that you have the right wall plug adapter, the Time Capsule will run on 100-240 Volts and 50-60 Hz, so it will operate just about anywhere in the world from a power standpoint.
There are some differences in allowed wireless channels between the U.S. and S.E. Asia, so use channels......36, 40, 44, or 48 on the 5 GHz band in case the higher channels are not allowed where you are.
More details here:
http://en.wikipedia.org/wiki/List_of_WLAN_channels

Please help me with Time Capsule Set up for guest wifi?

I am just setting up TimeCapsule
I need help setting up guest wifi.
I show I have a workgroup ht is that?

You enable the Guest Network feature on your Time Capsule by using the AirPort Utility.
For v6.x: AirPort Utility > Select your AirPort base station > Edit > Wireless tab > Enable Guest Network

Time Capsule set up help for windows user

I have Windows-xp pro desktop and Linksys WRT54G wireless router, nintendo Wii & i phone both are connected to this router, I need advice on best possible setup for Time Capsule to print wirelessley and maximize my wireless range for wii & iphone. Kindly help me for best possible setup for me.

Since neither your iPhone nor your Wii support 802.11n, neither device will see a significant improvement in range with use of the Time Capsule compared to your existing Linksys WRT54G. The significantly increased range you can get with the Time Capsule is really only achieved when an n-capable wireless client connects to it.
To keep things simple, just configure your Time Capsule for "bridge mode" using the Airport Utility (click Manual Setup, Internet button, Connection sharing drop down box). Then cable one of the Time Capsule ethernet ports to a spare port on your Linksys router. Eventually, when you get n-capable wireless hardware, you can set them up to connect via the Time Capsule. All your b/g wireless clients can connect via the Linksys router. Irrespective of which device they connect to, all of them will be able to access the Time Capsule hard drive and attached printer.

Time Capsule Set up to back up & print....Help!

My set up
MB pro & imac
I have a broadband router for internet access that I must use but this is some 5m away from the imac & printer.
Therefore I need to use the TC wirelessly to be able to connect the printer to it (via USB)
I’m having major difficulties in
Hooking the tc up to the wireless router so that the imac & MB pro see it and back up to it
Getting either the MB or imac to see the printer on the network so I can print to it (its saying the printer is offline when its not)
I have tried bridging it to the existing network but it then hangs on doing the backup. It also won’t pick up the printer.
Any ideas gratefully received as the apple instructions aren’t terribly great for a networking novice such as myself!

Forgot to say. Its a 1Tb G3 time capsule. Thanks!

Time capsule set up help

hi there
i have one pc, 2 macs, apple tv, 2 time caspsule, and ipad
i would like to have my time capsule setup so i can download all my music onto it and movies, i would like itunes to automatically update my itunes, is it possble, if so is it possible to download from any computer.
i also have a sonos system which i would like to conect my time capsule to.
is that possible.
do i need airport express to stream music or can i use the time capsule for the same thing
many thanks

Since neither your iPhone nor your Wii support 802.11n, neither device will see a significant improvement in range with use of the Time Capsule compared to your existing Linksys WRT54G. The significantly increased range you can get with the Time Capsule is really only achieved when an n-capable wireless client connects to it.
To keep things simple, just configure your Time Capsule for "bridge mode" using the Airport Utility (click Manual Setup, Internet button, Connection sharing drop down box). Then cable one of the Time Capsule ethernet ports to a spare port on your Linksys router. Eventually, when you get n-capable wireless hardware, you can set them up to connect via the Time Capsule. All your b/g wireless clients can connect via the Linksys router. Irrespective of which device they connect to, all of them will be able to access the Time Capsule hard drive and attached printer.

Time capsule set up- solid amber... help!

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