Time capsule setting up problem after factory reset

What's the next step after factory reset to set up my time capsule again???
i did factory reset for 4-5 times and i cant use my time capsule to create a network, join an existing network or anything else.
i also tried normal reset but still nothing can be done.
There is always a message at the end " an unexpected error occured. Try again"

Plug the TC into the computer by ethernet..
Make sure the computer has no other network running and nothing else is plugged into the TC.. just TC Lan port to the computer ethernet.
Now press reset and open airport utility.
Generally you will have no issue once it is isolated. Do the setup and then you can disconnect and put it back in the network.
If it doesn't work, is the LED on the TC flashing amber or what??
Is the ethernet port connectivity LED on?

Similar Messages

Time capsule deleted old image after factory reset and setting up a new user

Something strange happened and I can't seem to find anyone else having this question. A friend lent me her macbook air for some time so I backed up her current system to my Time Capsule and "restored" a fresh copy of mavericks in my name, (I deleted everything on the computer). Her backup was safe (I thought) on the time capsule, I checked and it was there.
After I was done transferring some files I needed and setting up this new macbook in my name I was going to set it up to the time capsule as well.
It said that the identity of the backup disk had changed and then after making my new copy of my setup hers disappeared. How come the TC erased it? I suppose I can go Data Rescue 3 on the TC, opening it up, people has said that should work reading on the forum, my question is there another way? Why did it erase the other Macbook air copy? It did not have the same name or anything. It would be so frustrating to have to open it up and recover the data. Has this happened to anyone else?
The TC is 3 gen A1355, 1 TB, I updated the time capsule's firmware to 7.6.1 and I use MacBook Air mid 2011 with OSX 10.9.5 Mavericks,

It cannot have deleted it from what you have told us.. the only way to erase the disk is to click erase in the airport utility or deliberately select and delete the file in finder..
BUT if you use mavericks I suspect you may be seeing how well its networking really functions.. ie hardly at all.
Please use the Pondini method to open the old sparsebundle.. or do it manually.
Start with Q17 and follow the links. http://pondini.org/TM/FAQ.html
You should also see the used space in the TC is a fair bit more than what is used by the MBA and it should show 3 sparsebundles.. your old OS.. the owners version of the OS, and your current version of the OS.. although Mavericks has a nasty habit of messing up the previous ones.
Too late for now.. but you did it the wrong way.. next time use a disk image.. Disk utility can make a full image of the drive.. but it is easier to use bootable clones from Carbon Copy Cloner or Superduper etc. TM is hopeless for restoring a whole install.

Please help - Time Capsule Set up problems

I bought a Time Capsule almost a year ago at the same time as my iMac, but have only tried to set it up in the last 3 weeks (so its the 6"x6"x1" version). I followed the set up instructions numerous times but kept getting an error message in Airport Utility. I rebooted my broadband and tried the factory reset of the TC.
Eventually I contacted Apple and after repeating everything whilst they were on the phone, they made an appointment for me at the Genius Bar to have the TC checked over. The Apple rep was able to access the TC using the internal Apple network and a normal port but had the same problem I did using the WAN connection so deemed the item faulty and replaced it.
My new TC is exactly the same and this time Apple advised me to ask my BB provider if there were any firmware updates required or reasons why I would be having problems. They also checked that I had the latest iMac software and Airport Utility. BT (my BB provider) went through a series of tests and concluded that my BT Home Hub 3 was faulty and have replaced it.
So now I have a new Home Hub 3 and another new TC and I've still got the same problem. I only want to use the TC for backing up my iMac with Time Machine but Id like to do it wirelessely. Can someone please tell me what I should do next as I can't believe its still down to faulty products.

I have just been watching Internet traffic on my McAfee security software on my BB and it shows that my router and TC both have a green light for access through the firewall, until Airport Utility gets to the point in its routine where it shows 'joining to the TC' and then my router loses access to the Internet and gets a red light as connection lost. Is that normal, and/or does it help diagnose what the problem might be?

[SOLVED] A3500-FL problem after factory reset

after a hard reset/ factory reset i get boot, but after that , all I see is a black screen with a spinning/ rotating circle in the middle.
I can acces the notification area, but i cannot acces settings or launcher.
help, please!
P.S. i've read everithing about this model and couldn't find a solution. Any help will be highly appreciated
Solved!
Go to Solution.

INCREDIBLE!!!
the problem was that I was holding the tablet in portret orientation while it boots.
So, I ACCIDENTALLY keep it in LANDSCAPE mode and, voila! it enters the welcome settings. So easy!
I hope this will help others

Time Capsule set-up problems

I've connected the Time Capsule with the Ethernet to both my iMac and Macbook and managed to get the initial backups of both made, however I am having problems connecting to the Time Capsule to the Airport network.
We have an Airport Extreme connected to our cable modem. This is setup as a WDS main, with an Airport Express setup as a Remote. Passwords are set as WEP 128 bit so that I can connect my Nintendo DS to the network.
On every setting so far, apart from "Extend a network" the Time Capsule picks up an IP address of 169.* rather than getting the 10.0.1.* address.
Any suggestions?

jbullis,
Welcome to the Apple discussion!
Try the following:
*_Time Capsule Has Disappeared from Airport Utility / Amber Light_*
*Restart Your ISPs Modem*
If you are using the Time Capsule as your only router then power down your ISPs modem and then your Time Capsule. Next turn your modem back on first. Let it initialize and acquire an IP address (about 30-60 seconds) and then turn your Time Capsule back on. Sometimes when you add devises, the modem will not forward the IP address assigned by your ISP until it has been restarted.
Next,
*Cycle Airport Preferences*
Open Network Preferences.
Click “Turn Airport Off”, wait 10 seconds.
Now click “Turn Airport On”. Close Prefs.
Does it now show up in Airport Utilities?.
If not go to the “File” menu and select “Rescan”.
Does it appears now?.
If not, unplug the TC, wait 10 seconds, and plug it back in.
Does the TC show up now in Airport Utility?
Let us know if this helps.
Cheers!

Time Capsule Set up Problems Continue

I set up my time capsule, but it did not work the first time. I then ran the AirPort Utility with the Manual Setup, and then selected the Disks icon and erased contents of my Time Capsule and then started over. I also wired my computer directly to the Time Capsule via an ethernet cable for your first backup. I still have not been able to backup my iMac-G5 files and am now getting the following message:
"Time Machine Error: Unable to complete backup. An error occurred while creating the backup directory."
Does anyone have any suggestions how to fix this? Thanks!

Is the internet working?
Can you mount the TC from Finder?

Time Capsule Set Up Problem

Hello,
I am trying to set up my new time capsule. I have an existing wireless network with an existing (linksys) router that I would like to use. When I open AirPort Utility it says "AirPort Utility found an AirPort Express with 802.11". But for example at this link http://support.apple.com/kb/HT1178 the example seem to show that it should say it found a Time Capsule? Did the wrong thing end up in my box?
I set it up like the instructions said to connect to my wireless but when I open time machine and click select back up disk the time capsule is not there... (nothing is there!).

Unfortunately I can't offer any help.....I am having the same issues.
I am relatively new to Mac as well (1.5 years) but I just bought a TC and I get through the setup steps (name, join existing network etc.) and it goes to "waiting for device to restart"....then I get the "unable to find wireless device".
You are not alone....hopefully someone can help us both?

Problems after Factory Reset (Os X 10.8.5) (Quicktime)

I've been having problems with my wi-fi and problems with my Macbook Pro shutting off and not wanting to power on over the past few weeks. So, today I did a factory fresh install of my OS. I noticed a problem with Quicktime videos stuttering when I maximize or minimize the video. It only does it during that task. I can fast forward it or rewind it without problems. My wi-fi seems to be back to normal, but my Thunderbolt to Ethernet adapter is quite slow. Not sure why.. Other than that, everything seems to be fine. Starts up and shuts down good, and doesn't shut off randomly. The Quicktime issue is not a huge one, but very annoying and I was wondering if anyone else has experienced this. I am a DJ and I like to preview all of the videos I get.
My laptop is
-2.3 quad i7
-8 gb ram
-1 gb gt 650m

Can't remember if the Display menu bar icon was removed in Mountain Lion like it is in Mavericks, which makes it harder to switch between Extended Desktop and Mirroring.
First try going to Apple > System Preferences > Displays > Display tab and see if checking "Show displays in the menu bar" is still available..?
If it is, then you should still be able to select between Extended Desktop (Mirroring Off) and Mirroring On from the menu bar or by opening the Display Preference from there.
If it is not, try > Mac App Store - Display Menu which will give you the Mirror Displays option on your menu bar.

Cisco 7941G phones will not boot up after factory reset.

Cisco 7941G phones will not boot up after factory reset.
The following happens.
1. Speaker light lit (Green)
2. Phone displays a firmware upgrade page (see attachment) for a few minutes. (Doesn't seems to be upgrading, but it "saids" upgrading)
3. Saw Cisco logo with a Java Powered page.
4. The whole thing loops again and again...
I think the reason why the phone isn't booting up is because the phone needs to know where to find the configuration/firmware files from a tftp server. I do have a TFTP server, but normally I need to go in settings to change the alternative tftp server, but the thing is that now I can't even press the settings button...
Please help.

How many phones were reset and upgrading at one time? What is the setting of the TFTP Maximum Serving Count (Advanced TFTP Service Parm) on each of the TFTP servers?
Sounds like too many devices trying to use TFTP at once.

Time Capsule Wireless Setup Problems

I just got my Time Capsule in the mail after moving (I had it and was using it in my previous home) and was trying to set it up again. The current internet that I already have in my new home was a modem and wireless router all in one. What I am trying to do now is set up my Time Capsule to just connect to my current wireless network (note I don't want it as an extension or to create a new wireless network) and make it so I can have it in another part of the house without any wires being connected so I can just use it as a wireless backup.
Now if that is not possible and I have to create it as an extension, could I do this without having to do it through an ethernet cable?
Thanks

What I am trying to do now is set up my Time Capsule to just connect to my current wireless network (note I don't want it as an extension or to create a new wireless network) and make it so I can have it in another part of the house without any wires being connected so I can just use it as a wireless backup.
Yes, this is possible. You will want to configure the Time Capsule to "join" the existing wireless network created by the combination modem/wireless router as a wireless client.
o Perform a "hard" reset on the TC.
To set up the Time Capsule (TC) as a "Wireless Client," using the AirPort Utility, either connect to the TC's wireless network or temporarily connect your computer directly (using an Ethernet cable) to one of the TC's LAN ports, and then, try these settings:
o Launch the AirPort Utility.
o Select the TC.
o If not already connected to the TC's wireless network, go ahead and switch to it when prompted.
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <type in the network name/SSID of the wireless network that you want to join or select it from the pop-up menu>
o Wireless Security: None
OR, if you are using security on your wireless network:
o Wireless Security: <Select the appropriate level of security for the existing wireless network: 40-bit WEP|128-bit WEP | WPA Personal | WPA Enterprise>
o Password: <enter your wireless network security password>
o Verify Password: <re-enter the same security password>
o Click Update to write the new settings to the TC.

HT1175 I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482

Windows 8.1 update not shown after factory reset

I had the windows 8.1 update shown on my app store but due to some problems i factory reset the laptop. when i opened it after the restore i was unable to find the update on my store. Rather it shows 96 apps to be updated

Hi,
If you want to install Windows 8.1 Update 1, there are two requirements:
•Windows 8.1 is a prerequisite (vs Windows 8 RTM)
•KB2919442 is a pre-requisite update - released in March 2014 – you'll need this before 2919355 will be recognized
http://support.microsoft.com/kb/2919442/en-us
Alex Zhao
TechNet Community Support

Trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities..any ideas?

trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities to try and reset..any ideas?

AirPort Utility should be here: Macintosh HD > Applications > Utilities > AirPort Utility
If it is not there, you can download it from here:
http://support.apple.com/downloads/#airport
Temporarily, connect an Etherent cable from your Mac to one of the LAN <-> ports on the back of the Time Capsule
Open AirPort Utility - Click Manual Setup
Click directly on the word Status (2nd line) and a window will open to explain why the Time Capsule is complaining along with suggested actions to remedy the issue

Time capsule set up and bootcamp

Dear All,
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Any help would be very welcomed.
My Apple shop already changed my time capsule for a second one, and with this second time capsule I am having the same problem. Nobody in Apple shop can help.... To be honest, it used to work until Apple "expert" installed bootcamp and installed window on the mac. Is it possible that when installing bootcamp, something changed for the worth?
Many thanks in advance,
Yannick

yannick chastang wrote:
I am having problem with my time capsule setting up. I have followed all the instructions, and have hopefully installed it correctly. The green light is on. Last thing to do is to turn it "on" by slidding the bar to on. Unfortunately, at this point, I get the message: You haven’t selected a location for Time Machine backups., a list of possible locations appears and the only option available for back up is Bootcamp, which obviously is not the right location, in particular as bootcamp apparently would need to be formatted....
Please try to distinguish between Time Capsule, an Apple Wi-Fi base station with an integrated disk, and Time Machine, backup software that's been included with OS X since version 10.5. You seem to be muddling them together.
Why is the time capsule not available. Could bootcamp be in conflict with time capsule? How can I add the time capsule to this list of available places?
Boot Camp has nothing to do with the problem. I'm not sure this is necessary or useful, but I'd try using AirPort Utility (manual setup, Disks panel, File Sharing tab) to "Enable file sharing", then select a security method and update the Time Capsule. Then mount the Time Capsule disk (look for your Time Capsule in a Finder sidebar or use the Finder menu option Go -> Network) and see if you can now select that disk in the Time Machine setup panel.

No audio, after factory reset,flash install,SoundMax & HDA audio drivers won't install

My problems are:
No sound with Youtube or the laptop itself
SoundMax won't install either though I downloaded HDA audio drivers it requested.
Flash download stuffed up my SoundMax after factory reset.
I decided to do a factory reset after Youtube starting slowing down. After reset it (Youtube) kind of worked better
then the audio disappeared from the laptop. The drivers, SoundMax Audio was gone (greyed out).
I downloaded the Audio driver from Lenovo website for my X31 but SoundMax install wouldn't install because it kept saying HDA Audio drivers weren't installed.
I downloaded it from here:
http://support.lenovo.com/en_AU/research/hints-or-tips/detail.page?&DocID=HT072373
So I went to HP site to download HDA audio drivers, then the SoundMax Audio reappeared and I had sound on my computer.
HDA Audio drivers link at HP website (since Lenovo doesn't have it):
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?cc=US&lang=en&swItem...
When I downloaded latest Adobe Flash, the SoundMax Audio disappeared again. So at the moment I have Youtube video without sound (and Firefox keeps telling me to download Flash?)
No sound on IE as well.
Would appreciate your help. Thank you very much.
I'm using:
ThinkPad X31 (2673-QU6)
Based on 2673-N7G
Win XP Pro Service 3 with recent updates
Firefox (latest) with add-ons
Solved!
Go to Solution.

You need to install the modem driver too.
http://support.lenovo.com/en_AU/research/hints-or-tips/detail.page?&DocID=HT072373
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Time capsule setting up problem after factory reset

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