Time Capsule setup due to ISP change - help !

Hello all,
Hope someone can help me with this ..
Background:
My ISP was BT Corporate (my company paid for my broadband). I was provided with a ZyXel router some years ago now - which worked fine for what I needed - which was basically to just be able to work from home now and again. So all that was setup was my PC Laptop wired into the router. I then made the switch to Mac and bought an iMac, AppleTV and recently a Time Capsule.
So basically, everything connects to my home network through the Time Capsule network including Nintendo Wii, DSi and iPhone - which in turn, connected to the ZyXel router to the Internet. I have had no problems with this setup - including VPN to my company. Life was good ..
I have had to switch ISP who arrived a couple of days ago to install the setup which is now what appears to just be a cable modem - that has replaced the ZyXel router I had previously.
What I have done, is to plug the ethernet cable coming from the modem into the WAN port of the Time Capsule and expected all the devices I listed to work as normal. Except that they don't !
Every device "sees" the network but nothing will connect to the internet - except for the iMac. I could probably understand this more if nothing worked, but am completely stumped by this.
One thing I did notice was when I looked at my AppleTV trouble-shooting section in the manual was that it said if I had an IP Address that started with 169.x.x.x then something was not configured properly. The Time Capsule also has an address starting 169.x.x.x as does my iPhone.
Some info on the settings etc: I am using DHCP with the auto settings on most of the options (as this is what I had before), I have WPA2 set (I also created my network all over again without security but that made no difference at all). The router address starts 80.4.192.1 according to the TCP/IP settings on the Network preferences.
Any ideas as to what is wrong with the setup ???
Cheers,
DazJ

Hello Tesserax,
No - ISP is using DHCP. I haven't needed to provide any user credentials at all.
I think I have just solved this - although for the life of me, I can't think why the steps I took actually solved anything at all .... hahah
I just did a factory reset of the Time Capsule and set up the whole thing again - including the network .. this brings me to where I was before - which is my iMac is perfectly happy connecting over Airport to the TC which in turn goes out to the Internet via the Ethernet connected cable modem.
I just flicked on the WiFi for the iPhone and connected to the network (which I could also do previously - but not get out to the Internet) and ... hurrah ! I can now connect out. The same for my Nintendo DSi. I will now reboot the AppleTV and Nintendo Wii.
Thanks anyway for your suggestion ..
Regards,DazJM

Similar Messages

Need Help on a Time Capsule setup

I want to install a new 2TB Airport Time Capsule to replace my older Time Capsule. I would like to continue to use my original Airport Extreme for my network and have the new Airport Time Capsule serve as an extension of that network. I have referred to the following article http://support.apple.com/kb/ht5096 but then started having issues of understanding what needs to be done.
While there is obviously wireless capabilities for the new Time Capsule, I was thinking that to initially copy the old Time Machine to the new that I would use an ethernet cable. (The old Time Machine is USB to an external drive). Once the copy is made I'd like to remove the ethernet and position the new time machine for wireless connectivity. I'm not sure how to connect everything together. My modem is connected to my iMac 27 by ethernet (that's faster, right?) and so I don't have any ethernet ports available on the modem. (one is input, one is output to the airport extreme, and one is output to my computer.)
How do I connect things for the initial copy and then for the wireless in the future? The set up book talks about Connecting Ethernet cable connected to the cable modem to the Ethernet WAN port. Then it talks about Ethernet cable from any Ethernet device to any of the Ethernet LAN ports. I don't understand any of that - what I have or what I want. Is there any connection from the 2TB to the iMac?
Then a window pops up about the 2TB and asks for a password. What's that? Then it asks what is primary (well, I thought I wanted the older Airport Extreme to be dominant and the 2TB to connect as an extender. I don't see that option.)
Anyway, confused about connectivity. In the end, I'd like to copy the old Time Machine to the new Time Machine and I think the above article will get me there. But I'm troubled about what wires go where. Any suggestions?

Time Machine is the backup software on your computer.. it has no relationship to any particular hardware.
Time Capsule is an apple router with a hard disk inside. It is not related in any way to Time Machine.. !!
BUT it is used mostly as the target for a Time Machine backup.. Apple naming is very messy.
1. It's the small white device that gives me a wireless service in my house. It has no drive just serves to provide wireless.
It could be an extreme or express but you state later on it is extreme.
I was thinking to use the time capsule as my Time Machine drive but use the wireless capability as a network extender of the original AirPort Extreme.
Generally it would be better to use the TC plugged into the main ISP modem / router. And you can then use the Extreme to extend the network.. it does depend on locations.. you want the least number of wireless hops or the best chance of running ethernet to the clients. Either setup will work but think which is fastest. Whenever a backup has to go.. computer--extreme--TC. with both connections by wireless it will go at half the speed of
computer--TC.
And if you can plug the computer--TC by ethernet it will go about 3-6 times the speed of wireless.
2. I was wondering what is the best way to get the old Time Machine data onto the new 2TB Time Capsule to be used as a Time Machine.
I recommend you start over with a fresh clean backup. The issue is the local backup and the network backup are handled differently by Time Machine and it is not easy to do what you want.
See Q18 here if you want to see what is involved.
http://pondini.org/TM/FAQ.html
Specifically this one. http://pondini.org/TM/18.html#id18
3. Yes.. but think if it isn't better to move the extreme instead.
4) my modem connects via Ethernet to my desktop because I thought wired was faster than wireless. My modem also connects to the AirPort Extreme to broadcast a wireless network for my iPhone and iPad. I could have my desktop connect wirelessly but just thought wired was faster. OK I see what you say about plugging the desktop in to the wireless router instead.
This is wrong.. You should have the computer plugged into the airport router.. and the airport router plugged into the modem.. not both connected to the modem. It will do backups much faster with a direct wired connection to the TC.. but not if it goes via a slow (10/100 port) on the router the ISP supplies.
5. Sparsebundle is how the TM packages the backup on network drives.
Read the info in Pondini to understand.
http://pondini.org/TM/Works.html
In particular the part about network backups.
http://pondini.org/TM/Works3.html
So you're saying that the New Time Capsule is receiving the copied file via network? No cables used in the copying to the new Time Capsule/Time Machine?
Backup runs over either wireless (slow) or ethernet (fast) to network drive.. or you can use a local disk as you have been doing.. and that is the fastest.

Help! Time Capsule Setup Help: Airport Utility Not Finding Wireless Device

Hi folks, I'm hoping some of you more experience Mac techies can help me out. I just bought a (refurbished previous generation) Time Capsule, and I'm trying to set it up for the first time. I don't really have a complicated network configuration-- I'm just going to plug my cable modem into the Time Capsule and use it as the wireless router. The problem is, my Mac's Airport Utility isn't recognizing the Time Capsule after I plug the cable modem into it. The Airport Utility on my MacBook Pro is the latest version (5.5.2) or at least recent enough that it should be compatible with the Time Capsule. Since I can't get the Airport Utility to discover the Time Capsule, I don't know if it's the laptop or the Time Capsule.
Prior to trying to set up the Time Capsule, I was using a very old generation Airport Base Station. I decided to replace it with the Time Capsule because I wasn't getting the connection speeds I wanted, and the old Airport Base Station only offered WEP security. When I tried to configure the old Airport using the Airport Utility, I couldn't get my laptop to discover the router as well. But I just figured it was a problem with the old Airport.
As far as I can tell, the Airport card in my laptop can find wireless network connections just fine. It can see my old Airport Base Station as well as all the other routers in my range. It just can't use the Airport Utility to configure the Airport routers themselves.
I'm a little bit befuddled because it seems like setup should be a no-brainer. Either I've completely overlooked something really simple or something else is really wrong. I've set up a case to get help from Apple techs, but I'd appreciate any insight if anyone has some solutions to share.
Thanks!
Bryan

Welcome to the discussions, Bryan!
I suggest that you "hard reset" the Time Capsule (TC) by holding in the reset button on the TC until until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when this occurs before you release the reset button.
Give the TC about 30 seconds to stabilize. If you are using wireless to configure the TC, open AirPort Utility and see if it now appears. If not, click the fan shaped Airport icon at the top of your Mac's screen and look for for a wireless network with a name like Apple Network xxxxxx to join. That's the default network that the TC broadcasts so that you can configure it using wireless. Try AirPort Utility again.
If you have a spare ethernet cable handy, temporarily connect it from your Mac to one of the LAN <-> ports on the TC and open AirPort Utility. Once you have the TC configured, you can disconnect the temporary ethernet cable.
See if one of the methods above will get you going. Post back if you need more assistance.

Time Capsule setup help needed - keeping my existing router

Hi,
I'm not especially technically gifted and am new to macs, so please be gentle.
I have an iMac and Macbook - both running the latest versions of Leopard (both up to date with all updated). I also have a wireless 'N' network via a Netgear Router/modem which is working fine.
After a bit of a data scare I have just bought a Time Capsule, but am having a heck of a time setting it up. The problem is I don't want it in the same room as my router and I don't want to replace my router (I live in an old house where the router has to be by the main phoneline in the kitchen).
I want the Time Capsule to sit in my home office next to my iMac and back that up with Time Machine (probably by ethernet cable to save my wireless bandwidth). I also want my macbook to back up wirelessly from wherever it is being used.
I have performed initial backups of both devices by ethernet, but now can't get the Time Capsule properly configured to join my existing wireless network. I don't want it to do anything fancy, just tag on to my existing network and be discoverable by the Macbook.
Is this possible? If so, how?
Message was edited by: maxf77

Yes, this seems to be true if you go to the "manual" set-up method. It failed for me too, several times, because of this. Finally, I even tried to set the TC to Create a network of the same specs of the network I wanted it to join. That failed, as expected, because it caused interference with the existing network on my old AirPort Extreme Base Station. My next try was to connect AirPort Utility to the TC (wirelessly from my MacBook) and retry using the easy set-up method. Lo and behold, it worked, and "Join Existing Network" now appears on its Manual Setup panel in AirPort Utility.
Looks like a little bug in AirPort Utility, having that pop-up menu sometimes missing that item.
So, long story short, my TC had this problem, and now it works.
I'd go through the setup from factory reset again to document it exactly, but the family is using it now, so the best I can do is describe it from memory. If the easy setup to Join Existing Network doesn't work for you, then re-do the setup to Create Network with the same specs as the one you want to join. Then when it comes up arguing with the other Base Station ("I am the master of this network." +"No, I am the master of this network!"+), go back to AirPort Utility and connect to the TC, going through the easy setup again, choosing Join instead. Then it might work.

Time Capsule Setup Help Needed

Hi there
I have a new 27" iMac and I'm trying to connect Time Capsule to it for Time Machine Backups.However when I turn TC on I am bewildered by an array of confusing networking type questions by the TC setup wizzard
All I want to do is back up my iMac wirelessly. I don't want to do anything else with my TC.
I have a wireless Linksys router that I use for the internet and no other users need to share my TC.
I don't want my TC to have anything to do with other users or my internet connection.
How can I do this?
Thanks.

Paul McLaren wrote:
Hi there
I have a new 27" iMac and I'm trying to connect Time Capsule to it for Time Machine Backups.However when I turn TC on I am bewildered by an array of confusing networking type questions by the TC setup wizzard
All I want to do is back up my iMac wirelessly. I don't want to do anything else with my TC.
I have a wireless Linksys router that I use for the internet and no other users need to share my TC.
I don't want my TC to have anything to do with other users or my internet connection.
How can I do this?
click here and follow the instructions to set up the TC.
i would recommend that you connect your Mac and the TC by ethernet cable for the initial setup as well as to perform your initial backup (which can take quite a while). once that is done the ethernet cable can go as the next backups will be incremental.
you may also want to browse through the Time Machine FAQ - just for the heck of it.
post back if you need further information.
good luck !

Time Capsule setup not working. Network much stricter than normal networks.

I recently purchased a Time Capsule and am trying to set it up under a very tightly controlled network that my dorms use. We are offered internet access through an ethernet port in the wall or through wireless. The internet here is restricted to the point where we must input our individual student passwords in order to access the internet. Also, in the initial setup, a client security agent had to be installed just to be able to gain access to websites.
My ideal for the Time Capsule would be to use its USB port for wireless access to my printer, use its base station ability to better the weak connection I get from my room, and to use it for Time Machine for my Macbook Pro.
My initial attempt to set up the Time Capsule used my laptop's connection on the wireless network and the wired ethernet connection of the Time Capsule. Once the Time Capsule established its connection, my laptop could no longer access the internet. The Security Client Agent Registration/download page for our dorms came up. It wasn't until I reset the Time Capsule did I regain my internet connection on my laptop. This made me believe that only one device could use my individual password at one time.
Time Capsule is probably very easy to setup but these network conditions are making it much more difficult. This has caused problems for connecting my iPod Touch as well.
How should I go about setting up the Time Capsule in order to gain the ideal as closely as possible?
Thanks for any help that anyone can offer.

sounds like a DNS problem to me..
Try to ping a server by his name instead of its IP.
If, for e.g. you can ping www.apple.com with success, DNS will not be the reason.
Otherwise, if DNS is the reason, this could be just a temporary fault.
Maybe the DNS server of your ISP went down or the DNS server (more or less a DNS cache) in your BT Business Router have a problem.
Try to restart the BT while the TC is powered down. After restart, power on the TC and reconnect your Mac to the WiFi.

My airport time capsule is a 3tb paperweight. HELP

What do people do when their MacBook is at capacity but want to keep taking photos of their trips and family and continue buying songs and tv she's on itunes?
Apple told me to buy airport time capsule. I did. Now when I call AppleCare and tell the what I am trying to do, they suggest otherwise. I don't need 3tb for time machine, because my house has only one CPU. I just want to free most or all of the 250gb HD MacBook, back that up (maybe to an external HD), and then use time machine with the airport to backup. I am happy to manually start time machine every time I want it to run if I have to. And I want to keep taking 100 photos and videos a day and upload them to iPhoto.
I have the following:
1. MacBook Pro
2. Airport time capsule 3tb, and,
3. A seagate4tb external HD (billed as not a portable HD, if that maters).
Please help me figure out 1 or more solutions. I am quite desperate.

It must be plugged directly into the Mac.
And the connection should be fastest I have, bit that is just about speed, it does not affect anything else, right?
Logistically, how do I setup?
Yes, in order to get decent performance you want the fastest possible link.
Thunderbolt is the best by many many times.. although most mechanical drives will not be able to make better use of it than USB3. It is also still very expensive.
The old FW800 was much better than USB2.. but many of the FW800 drives were cheap and used poor FW800 converters and so achieved no better speeds than USB2.. take a bow now WD.
So if the best you have is FW800 look at good versions of it.. OWC sells lots of FW800 drives still, although the standard is finished with USB3 now cheaper and more readily available.. which is fine if you have it.
I am not sure what you mean by how to setup .. you should be able to copy the library to the external drive.. and simply point the iphoto to the location of the library. iTunes is the same.
Then setup TM to backup the external drive.. by default it is off.. simply remove it from the list of excluded devices.

Printer Doesn't Appear in Airport Utility for Time Capsule Setup

Hello group.
I've been researching solutions, applying them and contacting Apple for help and so far - I'm still in a pickle.
Here's the skinny:
1) Have AT&T Uverse with AT&T wireless modem. This runs cable/TV, phone, fax and Internet.
2) Setup MacBook Pro, Snow Leopard 10.6 and Airport Utility 5.4.2.
3) Purchased a Time Capsule (1TB).
4) Printer is a HP Officejet 6210 All-in-One.
I would like to use the TC's wireless printing capabilities. However, when I access Airport Utility, it doesn't recognize or acknowledge the HP printer connected to the TC. It simply states: NONE.
What are some of the things that I've done to try and remedy:
1) Uninstalled and reinstalled HP's current driver and software from their website.
2) Removed and added back the HP printer through the 'Printers & Faxes' pane.
3) Powered down the HP and the TC, disconnected all plugs and powered back up multiple times.
4) Restarted the MacBook several times.
5) Spoke with HP Mac Support and received confirmation that printing should work with TC and HP 6200.
6) Spoke with Apple and they are perplexed.
7) Performed both 'soft' and 'hard' resets of the TC - still nothing.
8) Read and followed the steps in this article: http://support.apple.com/kb/TS125 (nothing worked)
9) Plugged the HP directly to the MacBook and it prints perfectly.
10) Tested the TC USB port with a flash drive and it recognizes (via AU) and works without error.
I'm at a total loss. Perhaps I have the wiring and setup options chosen incorrectly? Would love any help that can be provided.
Worth mentioning - prior to the TC, I had purchased and Airport and was able to print wirelessly without a hitch. The Airport was exchanged for the TC (needed backup capabilities) and now I'm in the lurch.
Thanks to all for any assistance that can be given.

Welcome to the discussions, MindSprout!
I'm following your post with interest because I have an HP 6210 as well with a 1TB Time Capsule. No issues at all since it was installed over a year ago. I'm not using Snow Leopard (yet), so can't offer any comments as to whether that might be one of the possible issues here, but that was my first thought.
If I get SL installed this weekend, I will post back with results.
The other thought that comes to mind is that there may be a problem with the printing instructions passing through the USB port on your TC. I can't answer why a hard drive functions perfectly, though.

Backup to Time Capsule stopped due to network problem

I have been backing up for a month or so. Now my time capsule stopped backing up. I get the following error message:
There was a problem connecting to the server "Time-Capsule.local".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connections, and then try again.
Here is my setup.
Internet comes in via an airport extreme. I extended the wireless network of the airport extreme to the Time Capsule. I try to backup my MacBook Pro (Lion 10.7) wirelessly to the Time Capsule. The Time Capsule is visible in the Airport Utility, has an IP address and I can access it without a problem. When I go to the settings for time machine I can see the Time Capsule and even select it. But then I get the above error message.
I tried checking the network but to me everyhting looks fine. Not sure how to start trouble shooting this. Who can help?

mikefromswiss wrote:
I have been backing up for a month or so. Now my time capsule stopped backing up. I get the following error message:
There was a problem connecting to the server "Time-Capsule.local".
The server may not exist or it is unavailable at this time.
It's eventually just a hang.
Switch off the wireless on all computers.
Power off the Extreme and the TC
Wait a minute or two
Power on the Extreme and wait until the light is steady green
Power on the TC and wait untill the light is steady green
Reconnect the computers one after one
Lupunus

Which is the best Option for Time Capsule setup.

Got my 2Tb time capsule today, burning to get home to set the whole system up but I have a few questions i'd like help with befor I jump in...
Here is my setup.
1) Cable internet connection running wifi through a Netgear WNR 2000 Which is a Wireless N device..
2) 2TB Time Capsule just unwrapped.
3) Macbook Pro
4) iphone
5) Hp office laptop running XP Sp 3
5)Really complicated appartment layout which makes a single Wifi base station battle for coverage in the entire appartment.
Ok so here is what I was thinking..
Keep the Netgear as the base station and use the Time Capsule as a Bridge in my office thus extending the range of my existing network..
1) Will using the TC on a wireless network as a repeater half my connection speed while doubling my coverage?? In that case it might be worth it..
2) Do I have any reason to believe I could get better coverage using the TC as the Base Station and trying to virtually impossible task of setting up the Netgear as a bridge?
3) Any ideas on other options open to me?

Welcome to the discussion area!
+1) Will using the TC on a wireless network as a repeater half my connection speed while doubling my coverage?? In that case it might be worth it..+
Unfortunately, the Time Capsule will only "extend" a wireless network if the network has been created by another Apple "n" router. So the Netgear would not be compatible with the Time Capsule for this purpose.
If you could connect the Netgear and Time Capsule together using an ethernet cable, you would be able to create one large wireless network.
+2) Do I have any reason to believe I could get better coverage using the TC as the Base Station and trying to virtually impossible task of setting up the Netgear as a bridge?+
Not sure about "better coverage", but the Time Capsule would create dual band networks operating at both 5 GHz and 2.4 GHz so faster devices could connect at 5 GHz for maximum speed and slower devices would connect to the 2.4 GHz band.
In addition, if the Time Capsule connects directly to your cable modem, you could enable the "guest" network feature if you needed that function. (However, if the Time Capsule is configured in the network as a "bridge", the guest network feature cannot be enabled).
On a quick glance, your Netgear router does not appear to be a simultaneous dual band device. If that's the case, you could configure it to expand either the 2.4 GHz band or 5 GHz band (assuming it will handle 5 GHz) for wider wireless coverage. But, the connection between devices would need to be via ethernet cable, and as you point out, the Netgear would need to configured as a "bridge" in this type of setup.
If running the ethernet cable is simply not possible, take a look at a pair of ethernet powerline adapters to accomplish the same task using the AC wiring in your home to transmit the ethernet signal. While not as good as a straight ethernet cable, this type of connection would still yield better performance than wireless only, if the devices were compatible.

Time Capsule setup - can't connect properly

I'm having trouble setting up a new 2GB Time Capsule... a quick summary of the hardware and software:
New 2GB Time Capsule
MacBook Pro running 10.5.8
AirPort Utility 5.5.1
There's already a wireless network up and running, and the TC will be hooked up to the broadband modem.
This is what happens:
1. I plug in the TC.
2. It seems to start OK, and gets to the slow flashing amber light
3. I select Apple Network xxxxxx in the menu bar - seems to select ok (actually, it turns out that it doesn't matter whether I do this step or not)
4. I launch Airport Utility
5. Time Capsule xxxxx appears at the top of the left column. In the right-hand panel, it says "Airport found a Time Capsule... yadda yadda... Click Continue to set up this Time Capsule".
6. I click 'Continue'
7. At this point, whether or not I have already selected the new Apple Network xxx, Airport Utility asks "Are you sure you want to switch wireless networks? Setting up this Airport wireless device requires switching wireless networks. Switching wireless networks may interrupt your connection to the internet."
8. So I click 'Switch'.
9. Airport Utility looks busy, and says "Reading the Time Capsule configuration" for a little while...
10. It then says "Base Station Error. Airport Utility was unable to find your Airport device."
Same thing if I try 'Manual Setup' instead of 'Continue' at stage 6.
That's it. I can't get any further. I've tried doing a reset on the Time Capsule, and connecting via ethernet (as recommended for a first backup), but nothing seems to help.
Any ideas?

Welcome to the discussions!
Suggest that you perform a Factory Default Reset on the Time Capsule (TC).
Power down the TC and wait 5-10 minutes
Hold in the reset button and while you continue to hold the reset button in, plug the power back into the TC
Release the reset button after 8-10 seconds
Turn wireless off on your computer and temporarily connect a known, good ethernet cable from your computer to one of the LAN <-> ports on the TC. Open AirPort Utility to see if this setup will allow you to configure the device.
Repeated restarts and scans can temporarily lock up the TC, so if you need to do the factory default reset again, power it down and wait for approximately 30 minutes before you reset the TC again.
If you try the factory default reset 3-4 times and AirPort Utility still cannot configure the TC, it is time to call Apple support for a probable replacement.

Time Capsule setup--as router

Hi,
I have a Time Capsule, version 7.4.2., which supports an imac G5, two ibooks, a MacBook Air wirelessly, and a G4 imac by ethernet. A Cox tech came out and replaced my ARRIS modem, model TM602G/115. It is set up to run through a Linksys router, which may be creating problems, as Internet cuts out periodically.
Should be much better to run an Ethernet cable from the modem directly to the WAN on the Time Capsule, and not have the router at all (so I took it out).
I connected the ethernet cable directly from the modem to the Time Capsule WAN. I set up a new wireless network. Internet is ethernet, using DHCP, connection sharing is in bridge mode--checked wireless, the closed network is not selected.
I have a green light, but no Internet. When I connect the ethernet cable from the modem directly to the G4, I get Internet. Can't get Internet through the Time Capsule.
I must be missing a key selection in the Time capsule set up. I would very much appreciate any thoughts and ideas for me to try with the set up. Thanks so much for your help.
All the Best,
TCarterL

TCarter L wrote:
I have a Time Capsule, version 7.4.2., which supports an imac G5, two ibooks, a MacBook Air wirelessly, and a G4 imac by ethernet. A Cox tech came out and replaced my ARRIS modem, model TM602G/115. It is set up to run through a Linksys router, which may be creating problems, as Internet cuts out periodically.
Should be much better to run an Ethernet cable from the modem directly to the WAN on the Time Capsule, and not have the router at all (so I took it out).
I connected the ethernet cable directly from the modem to the Time Capsule WAN. I set up a new wireless network. Internet is ethernet, using DHCP, connection sharing is in bridge mode--checked wireless, the closed network is not selected.
I have a green light, but no Internet. When I connect the ethernet cable from the modem directly to the G4, I get Internet. Can't get Internet through the Time Capsule.
It doesn't appear that your modem has any router functionality, so it may be possible to rule that out as a complicating factor. It's common for modems to need to be reset when the device attached to their Ethernet port changes in order to make the modem work with the new device. That can often be done by turning the modem's power off, then back on. However, since your modem claims to have battery backup, it may be necessary to remove the battery briefly to allow the reset to occur.

Time Capsule don't work when change base station password

Hello.
I bought a Time Capsule in 8th April 2010. In August 2010 it begun report problems (the message "Finishing backup..." always appeared and backup never ended, beyond Finder crashed all time with the pop up message error - 10810).
In January of this year, the device just didn't worked. Actually, when it turned on just the Airport function worked. In 29th of that month I receive a brand new TC after I went to technical support.
But, in 17th April 2011, it just didn't worked. At all. And, for my bad, at this time, the garantee was expired.
What I did? Well, I restarted it with default configuration (many times) until can access the hard drive. Even erase the disk (after restore some backups when I had the chance).
Well, after this, It works again. But the TC base station password now can't changed.
Actually it can be changed. But, if I do this, the TimeMachine don't get make HD TC's avaliable. And I just don't know why.
I say this because after I restored, manually, the base station password to this default settings (password "public", without quote), it returned works normally.
But I want change this password, because all my backups will be visible for that one's that have a Mac and access my TimeCapsule device.
I think this product is the greatest Fail of Apple. Many people reclaims about it, mainly for its short life and overheating.
Anyway, if there is any people that could help me, I'll appreciate!
I'm brazilian and I'm not so good in English. So I could make some grammar mistakes. Sorry about that.
By the way, if its possible, that one's that answer my question, please, don't use many slang.
Thanks

The screenshots are here https://twitpic.com/4yeock and https://twitpic.com/4ytaks. Sorry for delay!
By the way, after I change the password for grab these screens I can not access my TimeCapsule HD again.
I'm trying (and trying, and trying, again and again) access it after restore to the default settings, but I haven't any sucess.
Ah. Now a message, like this "You are with the device default change. Are you sure keeping this?", appears when I try modify just the network password (keeping the original password device, that is "public").

Time capsule setup with Bell modem

I'm having a lot of problems trying to set up my new Time Capsule 3TB. I have a Bell modem. When setting up, device asking for PPPoE settings of service provider. I am entering username and password provided with Bell modem, but keep experiencing errors. I have tried rebooting Bell modem and have reset my Time Capsule at least 3 times without success. Note that I have the Time Capsule hooked up to Bell modem directly using a high speed telephone cable. What am I doing wrong??

Did you follow what I said.. use ethernet only in full isolation?
Does the ethernet port get the correct IP from the TC? ie 10.0.1.2
If not the TC could actually be faulty.
If you do get the correct IP and it is just a setup issue.. make sure you have ipv6 set to local-link for the ethernet connection.. this is essential to get it to work.
Once you do that.. it should then show as icon in the airport utility and you can do the rest of the setup.
Other than that I will check if Bob can help you.
He will get you to try and do the setup via wireless I think.. the new version products seem to setup better via wireless.
Also if you have an iOS product with the latest airport utility .. that seems to often work better to get over the line than the Mac utility.
If you have only had it a week or so you can return it no questions asked.
You should also still have support from Apple by phone to do the setup.. although lately they have been telling people the TC or AE should not be bridged.. so they will try and get you to bridge the modem which I don't think you can.

My time capsule is no longer recognized. Help!

I was trying to extend my wireless connection with an airport extreme. In following the instructions, it indicated that by pressing 'continue' the device (the time capsule) would be disabled for a few minutes. It's been a couple of hours now. Any ideas what to do? TIA

Due to a recent move, my Time Capsule doesn't seem to have the range & strength that it once did.
It must have the same strength it always had. .but the new environment blocks or absorbs wifi.. some houses are like a black hole.. nothing gets out.
- It seems to me, that in "Bridge Mode" my Time Capsule doesn't have the range & strength that it once did. For whatever the reason, I need to increase my Wireless range.
Being in bridge or being in router mode makes no difference whatsoever to wireless output.. however range is affected dramatically by environment and perhaps by operating next to a much higher wireless power device in the Mediacom router.
How do I extend my Wireless range?
If I give you useful sites.. apple mods will delete my posts.. so you should google yourself for "extend lan"
That is, unless I can use what is already wired into my home. For example, I'm told there is a CAT 5 Access point (whatever that is) very near the vicinity of where I need wireless access.
This is the best method.. you do not need another TC.. plug the existing one into the Cat5 access point on the wall.. plug the other end into any LAN Port on the Mediacom router.. and as long as the cable is in good condition it will work great.
Make sure you are doing the setup correctly.
You bridge the TC.
You also create a wireless network.. it can be the same name as the mediacom router or different .. that is up to you. You do not attempt to extend the wireless.. this is most important.
Try it now.. all you need is a patch cord or two.

Time Capsule setup due to ISP change - help !

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