Time Capsule slowing speeds

Hi Out There
I am by no means a tech person but can get by, so bare with me...
Recently upgraded from an older model Airport Express to latest Time Capsule (2TB). TC is linked with a Netgear ADSL2+ modem (DM111P). There has been a marked drop off in internet speeds and it does not appear to be traffic congestion because it can be anytime, day or night. The old Airport was giving good speeds when we moved in the town but the drop off has been since installing the TC.
The TC is run wirelessly and the house size is small. Interaction between wireless devices appears to be good, only the internet speeds.
Can anyone advise if this could a configuration issue or the ISP choking speeds (I've heard that mentioned before??)
any suggestions welcome...but be polite!
Oldcol

Netgear ADSL2+ modem (DM111P).
Is the modem bridged or in router mode?
If you are not sure where are the adsl credential.. in the modem or on the TC?
Sadly the latest version of the TC can have ethernet issues, particularly on the WAN port.
If possible borrow a full modem router.. and test with the TC bridged.
Perhaps give me some numbers.. plug a computer directly to the modem. (if bridged you will need to setup pppoe client in the computer) and give me a real speed test.. then give me a speed test with the TC running.. but using ethernet to the computer. and then same test with wireless.. please test wireless with no ethernet and ethernet with wireless turned off.
We should be able to sort the origin of the problem from that.

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Time Capsule slow in Lion and errors

hello --
ever since upgrading to lion i am having a lot of problems with my time capsule. it is running extremely slow, while before it was perfectly acceptable over wifi. eventually i installed the time capsule buddy widget and noticed the error below repeatedly occuring (in bold). i also noticed that all of a sudden it requires 1.89 GB to backup ( !!! ) in the last line, something that never was an issue before. have others encountered similar issues?
thank you in advance.
p.
Starting standard backup
Attempting to mount network destination URL: afp://Patrick%[email protected]/Storage
Mounted network destination at mountpoint: /Volumes/Storage using URL: afp://Patrick%[email protected]/Storage
Renaming /Volumes/Storage/MacBook Pro i7.sparsebundle to /Volumes/Storage/Macbook Pro i7.sparsebundle
Failed to move /Volumes/Storage/MacBook Pro i7.sparsebundle to file://localhost/Volumes/Storage/Macbook%20Pro%20i7.sparsebundle/ error Error Domain=NSCocoaErrorDomain Code=516 "“MacBook Pro i7” couldn’t be moved to “Storage” because an item with the same name already exists." UserInfo=0x7fb5e32179a0 {NSUserStringVariant=(
QUICKCHECK ONLY; FILESYSTEM CLEAN
Disk image /Volumes/Storage/MacBook Pro i7.sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
1.89 GB required (including padding), 397.55 GB available

A: Time Capsule slow in Lion and errors

Same problem here - slow backing up to my Time Capsule. Today I had some trouble after booting my MacBook Pro. Finder got stuck and after some restarts Spotlight re-indexed and everything seems fine. And now backing up is much faster. I used to have a lot of time waiting for indexing. But I still get this error message:
2012-08-26 21:51:49,984 com.apple.backupd: Failed to move /Volumes/Data/Pärs MacBook Pro 111026.sparsebundle to file://localhost/Volumes/Data/P%C3%A4rs%20MacBook%20Pro%20111026.sparsebundle/ error Error Domain=NSCocoaErrorDomain Code=516 "“Pärs MacBook Pro 111026” couldn’t be moved to “Data” because an item with the same name already exists." UserInfo=0x7fb8c050fac0 {NSUserStringVariant=(
Move
), NSDestinationFilePath=/Volumes/Data/Pärs MacBook Pro 111026.sparsebundle, NSFilePath=/Volumes/Data/Pärs MacBook Pro 111026.sparsebundle, NSUnderlyingError=0x7fb8c050fee0 "The operation couldn’t be completed. File exists"}
But it seems that everything is working fine. It's backing up and I am able to restore files via Time Machine.
Should I worry?
Any clues?

Airport Time Capsule slows down internet speed while uploading app

Hi All,
Internet speed is going down drastically when I am submitting any iOS app to iTunes Connect.
Previously it was not like this.
I have updated my Macbook Pro to Mavericks and using Airport Time Capsule for wi-fi connection.
Is anyone facing this problem? Any help on this will be very much helpful.

I have almost the exact setup as you, and airtunes never slows down my internet connection.
Has it just happened recently? Have you done a reset on the TC? Make sure you are using the g network, and not in the b only mode.
You can also make sure everything on the network are getting good signal. You can check the signal strength from Airport Utility (in the logs and Stats pane).

Time capsule download speeds are slow

iMac <======>Time capsule (bridge mode) <=====> 10/100 ethernet switch <====> Comcast router/modem Arris TG862
Multiple iDevices are wirelessly connected to Time capsule because Arris TG862 couldn't handle more than 10 wireless devices without kicking them off.
Time capsule is in bridge mode, 4th gen, 7.6.4.
Have been running this configuration for over a year and download speeds @ 50Mbs for the iMac that is wired to the time capsule and an iMac that is wirelessly connected to time capsule. AppeTV is hardwired to 10/100 ethernet switch as well, and has never had a problem before download / streaming movies.
In the past week, the wired download speed of the iMac has crawled down to 5-6 Mbs. Wireless connections are .5-1 Mbs.
I have unplugged all devices, waited 10 mins, plugged in router/modem, waited 5 mins, plugged in switch, waited 1 min, plugged in TC, waited 5 mins, ran a test on Speedtest.net - still getting 5 Mbs wired and slower on wifi. If I unplug the ethernet cable from the TC (WAN) and plug it into the iMac directly, I get 57 Mbs download speed on Speedtest.net. Why would the TC suddenly be slowing down download speeds. In all configurations, the upload speed is still 10-11 Mbs. It appears that only download speeds are affected. Any suggestions?

Yes, I've tried moving the ethernet cable from the iMac to a different LAN port on the TC. Same slow speed. The wireless download speeds are slow too, seems like the WAN connection is "throttling" download speeds no matter if it's wired or wireless.
I have pressed the reset button on the back of the TC until the front light blinks amber. Then I went thru the setup to have it connected Ethernet, Bridge mode, create a wireless network, and DHCP from the router. I got 12 Mbs download speed for the wired connection after doing this the first time. Fifteen minutes later I tested it again using Speedtest.net and the download speed for the wired connection had fallen to 5 Mbs. I unplugged the TC, waited a half hour, held the reset button down while I plugged it in, went thru the setup again, and still had a download speed of only 4 Mbs when I was done.
I assumed if the switch on the TC went bad that it wouldn't work at all, not just be slow.
Any other suggestions?

Time Capsule slow down: a hint

I want to share this new experience so that others can learn from it.
I've had Time Capsule for about 2 to 3 weeks now. It worked quite well for the first two weeks but this week it was really, really slow. I was going mad trying to figure out what was going on. The symptoms:
- Time Machine was spending a lot of time in the "Preparing Backup" stage
- Sometimes over 1 hour just to back up say 5MB worth of stuff
- Entering Time Machine was much slower than before
- and when I changed from using wifi to direct ethernet plug in, the backup would finish in no time
-, all backups even over wifi eventually; nothing was failing; it was just SLOW! VERY SLOW! SLOWER than before.
I was going insane trying to figure this out and even deleted all my backups and started from scratch.
Was it:
1. a corrupted diskimage?
2. something to do with a "delay ACK" setting I should fiddle around with according to one blog post?
3. A bad wifi chip on the Time Capsule?
4. Spotlight doing something funny?
It was none of these. I figured out what was going on. A neighbouring router had been interfering with my network using the same radio frequency. I don't think it was intentional. I was able to discover this after I set my mouse pointer to the wifi icon on the menu bar and pressed the option key while clicking on the icon. It showed a transmit rate of 11 or 9 instead of 54 (I'm using a G network).
The reason I didn't figure this out earlier is because my internet connection is relatively slow and B or G speeds make no difference in accessing my connection to the internet but makes a world of difference using the intranet (LAN).
I ended up switching the radio frequency my network operates on and now it's back to its normal speeds. A regular 20mb hourly update doesn't take over an hour but just takes mere minutes.
WHEW! I thought I was going insane!
Another interesting thing is that my Time Capsule is less than 12 feet from my laptop and yet my neighbour's wifi signal could interfere with it to the extent of making transfers go from 54 to 11 or less! Unfortunately I cannot switch to N because my laptop is a first generation MacBook Pro which did not come with the necessary N hardware.
Message was edited by: Conal Ho

Bad Monk wrote:
thanks for that!! interesting and i never knew the option key pressed while on the wifi icon showed that info so cheers
mine is on channel 11 but so far its @ 54 so thats all good, but yeah i think channel 11 is very popular as its prob the default for most wireless devices!
Most routers come with the default Channel 6 set.
question though, if i change the channel on my wireless router what is the best channel to go for please? and also do my wireless devices in my home automatically change to the new channel? or do i have to mess around with each one individually?
There is no "best" channel to go for. You have to figure out what channels are being used and select one that is not being used by other routers. ONe way to do this is download the free iStumbler software which will discover all visible and invisible networks and tell you what channels are being used. From that information, select a number that is farthest from any of the other channels being used.
thannks

Time capsule slow to backup

Ever since upgrading to Maverick backing up my HD to an Airport 2TB Time Capsule is painfully slow. I have just over 200 GB to backup and after nearly a week and dozens of Airport connectivity drops I'm only at 30 GB being backed up. WTH? Is there a fix? I can type my backup faster.

Thanks - this is the advice I was looking for. I started my initial backup of 150GB (500GB Time Capsule) last night and it started at a decent speed, but this morning I checked it and it has slowed considerably (I watched take 1 minute to go from 120.18GB to 120.19 - which means it won't be done until 2012 haha). I will probably just cancel it and hook it up via ethernet and follow your instructions.
I have a question about how I set my time capsule up as well. I'm running it as a bridge connection (I don't really know what that means), but I think I have it so I'm using the time capsule as my wireless router, and it gets it's internet connection wirelessly from my AT&T U-Verse DSL modem. The internet works fine - I just want to make sure that I'm doing it right to maximize my internet speed/connection to the time capsule while maintaining WEP security. Any suggestions?

Time Capsule slow as 802.11g WAP

I've been having trouble with my wireless network since I received my 1TB Time Capsule. AppleTV quit syncing, .Mac Sync hung repeatedly, and Printing via the Time Capsule stutters. I only have 802.11g hosts on my network, so 802.11n performance isn't something I'm evaluating.
The goal of this testing is to assess the Time Capsule as a network access point for 802.11g hosts. Disk read/write is not part of this experiment. Each of the measurements below are results from the exact same test -- measure internet upload and download performance to a test server on the speedtest.net network.
My topology is as follows:
SBC DSL -> 2Wire modem -> TimeCapsule
For the tests below, I connected my MacBook Pro to each device, wirelessly via 802.11g and direct connect via Ethernet and ran the test from speedtest.net. Since I have a 3Mb connection, the speed of my ethernet is irrelevant. The results of the testing is below and the results show that using the Time Capsule as an 802.11g hub is slow, in fact 75% slower.
Internet Performance (3Mb service)
network performance -- connecting via
*660k dl/430 ul -- TimeCapsule (802.11g - single base station, or as WDS main)*
2546k dl/429 ul -- TimeCapsule (Ethernet Hard Wired)
2547 dl/432 ul -- 2Wire 802.11g
2546 dl/431 ul -- 2Wire (Ethernet Hard Wired)
My conclusion, based on this testing and from several posts in this discussion board is that the Time Capsule exhibits poor performance for hosts connecting via 802.11g.
Is there some setup thing I'm missing?
Message was edited by: JustStone

JustinK101 wrote: I suppose I could plug my MacBook into the TC via a gigbit cable and see the speed then, but the whole point was to do wireless backups.
The initial backup should have been wired. Future incremental backups would not be this large and wireless backups should be okay.

Time Capsule Slow WLAN to internal disk with internet data transfers

All,
I've been experiencing slow responses from my Time Capsule since I got it. It is one of the newer models with dual band and I have a Macbook Pro and a Macbook connecting to the 802.11n network.
I use the internal disk of the Time Capsule as a NAS and I don't use it for Time Machine backups. It houses software, pictures and music files.
When I'm downloading files from the internet via Safari, or via Transmission (torrents) the wifi throughput of the WLAN slows down from about 5 megabytes per second to just a couple of hundred kilobytes per second.
For my tests I used a 2.2Gb DMG file (a Garageband Jampack) which was housed on the Time Capsule disk.
With Transmission running and downloading two torrents and seeding two torrents (capped upload of 2 kilobytes per second), the transfer of the file from the Time Capsule was 4 hours. I let it run a few hours just to determine that the ETA in Finder was fairly accurate.
With Transmission stopped, the transfer of the same file took 9 minutes.
With Transmission stopped but with Safari downloading a large file (400mb), the local Time Capsule file download to my Mac was again looking at around 4 hours.
It also impacts file uploads to the Time Capsule disk but no where near as badly as with downloads. According to activity monitor, throughput from the Time Capsule disk to my Mac over Wifi is around 200 kilobytes per seconds, writing to the Time Capsule was around 900 kilobytes per second.
Both upload and download speed increases dramatically when no internet based file transfers are taking place.
Now the odd thing. I have a TVIX 6500a media player attached to the Time Capsule via gigabit ethernet. In all the tests I've performed (using the same DMG file) the data transfer rate, both reading and writing to the TVIX has always been solid at nearly 5 megabytes per second.
It is almost like the Time Capsule prefers internet originated traffic over WLAN traffic to its own internal disk, and really throttles this traffic. And it lets traffic originating from other devices on the network through on all cylinders.
I know technically a Time Capsule is designed for Time Machine however I can't see how it would be a viable solution given the bad data rates when downloads are taking place.
Is there any way to get under the hood of a Time Capsule to make some adjustments? I wonder if anyone else has had any experience with this, and what might happen if I plug in a USB disk and use that instead. It is starting to look like I might have to get a decent NAS to connect to the Time Capsule but then it is just a larger heavier Airport Extreme.
Thanks in advance.

Mikecad1 -
I dont have any assistance to offer, but have experienced similar problems.
When trying to offload all my music from an external drive to a Time Capsule, it was estimating WEEKS to do it. Even with the HD connected right to the Time Capsule. It's like the WLAN wanted all traffic to go out then come back in before being written.
My solution in that case was to disconnect my laptop from the WLAN, with the drive hooked up to it via USB and then Cat5 to the Time Capsule and do a direct transfer like that. 2 hours instead of weeks.

Airport - Time Capsule slowed to a crawl

My 6 month old Airport time capsule is grinding to a halt and now can only achieve 0.5mbit/sec (both wired and wireless)) throughput when connected to the internet, even though the Netgear DSL modem alone achieves 15mbit/sec, so the line is OK. This also happend to my old TC so I bought the new upright brick version, which has been fine till a few months back. The wireless function itself works fine, although connects to the net at the same basic slow speed. I have tried everything. Changed cables, factory resets++, unplugged everything else etc. I see others have had similar problems around the chat rooms, but no solution. Any ideas?

I believe there is a WAN port compatiblity issue.
Did you buy a crossover cable to try?? They are still readily available and cheap.. and it is worth a go..
Or if you have a small 10/100 switch you can place between the netgear and the TC to see if you can get the ethernet to link correctly.
Apple removed all diagnostics.. in the end if you make no progress, it is under warranty and just return it for replacement as being faulty. (I think it is not faulty .. it is actually buggy).
There is more testing I can suggest but I think the above is more relevant.
What role does the Netgear have? ie is it modem or full modem and router.. in which case the TC would be in bridge mode??

Time Capsule slow internet with Linksys router

I has issues with slow internet page loads. I have a Linksys WAG325N router connect to Telstra ADSL 2 with a Time Capsule. I use two wireless network one broadcasted from Linksys and the other wireless network from the Time Capsule. When i'm connected to the time capsule i had slow internet page loads and the Time Machine backups fail.
When connected to the wireless network from the Time Capsule i get 10% to 30% packet loss when i pinged the Linksys router and 0% packet loss when i pinged the Time Capsule.
I then connected to the Linksys router then i has packet loss with i pinged the Time Capsule and 0% loss when i pinged the Linksys.
I used the Airport Utility and changed the "Ethernet WAN Port" from automatic to "10 Mbps/Full Duplex".
This seem to fix the problem. I think there is some issue with the port speed negotiation between the Linksys and Time Capsule.
Time Capsule 7.4.2
LinkSys V1.00.13(01)

The same thing is happening to me, exactly. Although my top speed is lower than yours (I'm on FiOS). Unplug it for a second, and you're back to normal. Otherwise, it will slowly and inexorably degrade until you have something worse than dial-up.
This is completely unacceptable, and it's far too typical of the current state of Apple's quality control and support that there is no official acknowledgment of this screamingly obvious and annoying problem, which happens every single time I use my Time Capsule, which is to say every day, and no recommended fix.
Sometimes I feel as if I could really hate this company!

Time Capsule WIFI speed issue

How can I get the most Internet speed from my Time Capsule? I have FIOS with 50mps over Ethernet but it slows to 30-36mps over WIFI.

If you check the specs for the Atheros chip it is clearly single stream.
http://www.qca.qualcomm.com/wp-content/uploads/2013/11/AR9285.pdf
The Apple router is built to Apple's limited 2.4ghz type setup with a Max speed of 130-150mbps on 2 streams.. so 65mbps on single stream is just spot on.
There is nothing you can change to fix it.. at least not in the apple router.
You can plug in a standard 2.4ghz 300mbps router like your old TP-Link and use that as WAP and that will give you higher speed for your PC.
Simply put the router into WAP mode.. or if that is missing use WAN BYPASS (just google for it).. and plug the TP-Link into the TC by ethernet. LAN TO LAN.

Time capsule slow with macbook pro

Hello,
I'm using a Time Capsule 2T with a MacBook pro 2.0Ghz Intel Core i7, 8GB ram, OSX 10.9.2.
I have a 10mbps internet plan and it works perfectly with my iphone or ipad mini using the wireless signal.
But with my macbook pro, the speed goes down to 1mbps, at maximum...
I've reseted my modem, the Time Capsule, macbook and nothing changed...
Does anyone know what could be happening?? Tks!!!

Have you tested with ethernet? From the specs of your machine it should still have ethernet port.
That is the first test.. with wireless off.. as it helps to establish if the issue is just wireless or is some network problem. If it is still slow post back without doing anything else.
Next test.. copy a file to the TC.. use a big file, a system update or some such.. copy it from the computer to the TC.. and TC to the computer. What speed do you get??
That establishes if the problem is wireless overall or is it wrongly setup somehow.
Test with wireless should be about 3-5M from the TC.. no need to be right next to it.
Make sure ipv6 is set to link-local in wireless setting on the computer.
Do the wireless diagnostics, which is built into the OS. See http://support.apple.com/kb/HT5606
Follow all the wifi best practice.
No luck post back your test results.

Airport/Time Capsule - Slow via macbook pro wifi but fast via wired iMac

My wired imac that connects to the time capsule reads about 17mbs. But when I do the speed test that is connected wirelessly it runs at 2mbs. does anybody have any clue on what I am doing wrong? or why the speeds are so slow via my macbook?

KenRN wrote:
does anybody have any clue on what I am doing wrong?
i'm not sure you're doing anything wrong. for starters, a hardwired (gigabit 1000 mbps) connection is way faster than wireless-N (at best 300 mbps).
you could try if changing the channel your wireless network is broadcasting on brings about a bump in speed. you might be suffering from _*wireless interference*_.
perhaps one of your neighbor's wireless networks is interfering with yours. download iStumbler and note the channels of the other networks in your vicinity. select a channel that is as far away from those as possible.
JGG

Airport time capsule inconsistent speeds?

I installed airport time capsule last week and it was great, but suddenly my speeds are very inconsistent. is there something i can do to fix that? my tests at speedtest.net were getting 55 download and 10 upload regularly, but now they're anywhere from 5 download and 1 upload to 35 down and 8 up. I'm very puzzled. all via wifi. Apple doesn't say i need any firmware updates so I think i'm good there?

Please plug in by ethernet and try it. You need to determine if the issue is wireless, or your modem or your ISP. If the same effect on ethernet (with wireless turned off on the computer) the issue is more likely ISP.. plug directly into the modem bypassing the TC and see what gives.. You normally need to power cycle the modem for this to work.
If the ISP and modem are fine..
TC wireless only fails.. redo the setup of the wireless.. test with fixed channels.. test each in turn.
Use a wireless analysis type product to see if the problem is interference. eg istumbler..
Do you have other devices to check with, to see if it is that computer and not the TC.
If the wireless and ethernet both suffer the slow down.. but modem direct is fine.. then reset the TC and redo the setup from scratch. See if it fixes it.. if not your TC has a fault and should be returned for testing to Apple.

Time Capsule Bandwidth Speed versus Fios Router Directly

Verizon just replaced my Fios Router because download speeds were 5 megs/sec. I just received my new one in the mail and hooked it up. I connected to the FIOS router and was getting 27 mbps download and 5 on the upload. I went back to my original setup of turning off the Radio broadcast on the FIOS router and using my time capsule to broadcast wifi....i have dropped to 5 mbps download speed--same speeds when Verizon thought it was their problem. What do I do? I don't understand the limitations or what has happened. Can someone provide suggestions?

Bridge means to remove all routing from the TC.
Open Manual setup in airport utility (on lion v5.6 utility only).
Go to internet tab.
Go to Connection sharing.
Select off, bridge mode.. update the TC.. it is now bridge.
If still slow there are a number if issues.. and I doubt we have found the ultimate cause.. bad firmware in 7.6 could be one of them .. go back to 7.5.2
ie in airport utility go to the firmware update but hold down the option key and you can select older firmware.. they work better than new ones.
You also might need to reset the TC to factory to get rid of the poor settings.

Time Capsule slowing speeds

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