Time Capsule suddenly producing very slow internet connection

I use my TC as a router and back-up. The internet connection is suddenly very slow and unable to load some more complex web pages. I plugged the cable modem directly into my MacBook Pro and the connection is fine, so I do not believe it is our signal from the internet provider. Yesterday I was unable to locate my TC back-up files on my computer, but today I could.

thomsenbrønshøj wrote:
Same scenario. firmware 7.7.3. Drops from 8Mbit direct to 0,2Mbit through the Time Capsule (latest version 2TB).
Have a try naming the two wireless bands differently.
ie TC24ghz and TC5ghz .. then force the Sonos to use 2.4ghz and force the computer to use 5ghz.. do you get any improvement??
If not the TC could be faulty on the wan side.. to test you need to do actual file transfer tests between the client and the TC.. copy a large file to the and from the TC hard disk.. it should go at up to 50MB/s over ethernet and around 10-15MB/s over wireless.
The WAN issue with some modems is difficult to track down.. if the TC is new return it.. or still in warranty at least get apple to test it.

Similar Messages

Time Capsule + Airport Extreme very slow internet connection

first time post here, looking for some help.
I have a small wireless network at home which runs as follows.
Modem - time capsule (acting as wireless router to macbook pro) - ethernet connection to iMac
I would like to extend the range of the wireless network as we dont get signal upstairs. To do this I have added an airport extreme to extend the signal (as someone gave me one for christmas!).
The network works fine, signal is great all over the house however internet traffic is very very slow when devices are connected to just the extreme station (ie when out of range from the time capsule).
Does anyone have any suggestions as to why my internet connection upstairs is very very slow?

Thanks for the reply. It seems to have helped a little - should I expect slower speeds from the extended network?

Very Slow Internet Connection and Backups

I have had a Time Capsule for some time now (1st generation) and it has caused nothing but headaches. I have put up with it for some time but I have a very slow internet connection and cannot leave Time Machine on or it bogs down my machine, so I only backup periodically. Specifics are provided below.
I have a poor internet connection to begin with. When plugged in directly either to my modem or through Ethernet to the Time Capsule, I get download speeds of ~ 2.9 Mbits/sec download, 0.7 Mbits/sec upload. When connected over wireless, the speeds drop to about 0.6 Mbits/sec download, 0.6 Mbits/sec upload. I feel like I am working on dial-up. I have both a Mac and a PC, and speeds are the same on both, so it does not appear to be a computer issue. I have played with various settings in the Airport, including how connected (b-n or n only), DHCP settings, etc, but nothing makes a difference. Any suggestions?

Welcome to the discussion area, bigbrianb!
Have you downloaded a utility like iStumbler to get a look at the signal strength and noise on your wireless network?
iStumbler will display most of the other wireless networks around you, so you'll have an idea of the competition for unused channels. Ideally, you want your network to be on a channel that is at least 4-5 channels away from any other network to minimize the chances of wireless interference. Is that the case there?
Your signal strength should be 50% or greater and noise less than 10% for a good quality connection on your network. Is that the case there?
There are more things to test, but this will get things going.

Just installed new Time Capsule, wifi now very slow, what amI doing wrong?

Just installed new Time Capsule, wifi now very slow, what am I doing wrong?

It's possible the reason it seems so slow, is that a backup might be in progress - and since it's the first backup everything on the disk is something that Time Machine is backing up and is being transferred across the WiFi at the same time as you're trying to use your Internet. So you're competing with Time Machine data flying across your WiFi along with your internet stuff. So if this is indeed what is happening (look at Time Machine to see if a backup is in progress), either pause the backup to a more convienent time or live with the slowness till the backup is done this first time, and after that you probably will not notice the "competition" on your WiFi. I like to schedule the Time Machine backups to late at night rather than once an hour (the default), but that schedule should be whatever you feel most comfortable with.
There is a handy free utility called "TimeMachine Editor" that you can get from http://timesoftware.free.fr/timemachineeditor/ that lets you create your own customized backup schedule. You can create several schedules to fit your working conditions. I've used it for several years with never a problem. I don't have anything to do with the company - just a happy user.
Good luck...

Im having a very slow internet connection on my macbook pro??help pls

hi
i bought a macbook pro back in summer 2012 and it came with mountain lion but since then Im having a very slow Internet connection. I have one router at my home. my other PC works fine with the Internet even my iphone 4s is way faster with same wifi connection. when I download a TV show on macbook from itunes its takes about 40-50 min to download fully but on my phone or PC it usually takes about 18 mins. and also when I try to watch a hd clip on youtube, I need to put on lowest quality in order to watch it without lagging or stopping midway.
does anyone else have this issue or I have to talk crap about apple product from now on???

Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
PHY Mode
Channel
Security
RSSI
Transmit Rate

Time Capsule Disk is very slow

Hello,
I'm using 10.8.2 and I just bought a Time Capsule 2TB for my backups.
I have tried to use Time Machine to backup my data (about 200GB) via our wifi network. My MBP (Retina mid 2012) stands at a distance of 2 meters from the Time Capsule.
It took about 16 hours and at 90% it crashed.
After that I used Carbon Copy Cloner to backup my data manually. I think I will go on with this methode, because I will have instant access to my data.
CCC did the backup a bit faster (about 12-13 hours). Copying other files to the Time Capsule Disk is also slow (about 7-8 GB per hour). Navigating is also slow.
I turned off Spotlight completely without a difference in copying speed.
I think (and I hope) this Time Capsule disk could be faster. Is this a bug? Are there workarounds?
Thanks a lot!

-To sum up things: The setting "DHCP + NAT" delivers fast copying speeds
Yes. You will eliminate the backroute to the fiber modem or maybe even back to your ISP - depending on their setup.
The standard setting of the router is "DHCP + NAT" right?
Normally the standard setting is good enough to obtain an internet connection instantly (without filling in IP, DNS etc. manually).
Yes, you shoudl not have to fill in those details. Should work straight away as your MBP gets thos edetails automatically (yes?)
best to reset the Airport Extreme to defaults and connect it again using DHCP / NAT

Time capsule disk operations very slow

Hello,
My time capsule became very slow since a few days.
File transfert from any computer s(Mac and PC) on the network to the tme capsule is now extremely slow. Does not matter if I user Ethernet or Airport.
No configuration change have been made neither network change.
Thanks in advance for any help.

-To sum up things: The setting "DHCP + NAT" delivers fast copying speeds
Yes. You will eliminate the backroute to the fiber modem or maybe even back to your ISP - depending on their setup.
The standard setting of the router is "DHCP + NAT" right?
Normally the standard setting is good enough to obtain an internet connection instantly (without filling in IP, DNS etc. manually).
Yes, you shoudl not have to fill in those details. Should work straight away as your MBP gets thos edetails automatically (yes?)
best to reset the Airport Extreme to defaults and connect it again using DHCP / NAT

Time Capsule HDD is very slow

My new Time Capsule Hard disk data transfer is very slow and taking lot of time to copy single item, I connected my time capsule thru an existing wireles network instead of creating a new network, pls suggest how can i make it fast to access data or copy data.

You are connected the wrong way..
Plug into the main router via ethernet with the TC in bridge mode.
Setup wireless to roaming with the current network.. ie same wireless name = SSID and same security settings.. wpa2 AES = WPA2 Personal and same password.
Or simply turn off wireless in the TC.. use ethernet for fast speeds.

Time Capsule external drive very slow for backup

I am experiencing very, very slow backup times using an external drive attached to my Time Capsule. When I recently added a 3 TB Rocstor external drive to my mid-2011 iMac using FireWire, I included it in the drives to be backed up. The internal 2 TB of storage in my Time Capsule was no longer enough, so I plugged a 4 TB WD My Book Studio drive into the Time Capsule's USB 2.0 port and specified this WD drive as the only backup storage. The first backup took almost 48 hours. Now the Time Machine keeps trying to back up about 400 GB - 500 GB (though there haven't been any changes) and is transferring about 400 KB/sec over Ethernet from my iMac to the Time Capsule's external drive. What am I doing wrong? (I recently upgraded the iMac to OS X 10.10.2 Yosemite.)

Frankly, I have no way to gauge your network setup, so I can't really tell you what you should expect. I can tell you from my own experiences using a local network based on a 3rd Gen. Gigabit Ethernet AEBS that using Ethernet the average throughput (not interface) was in the neighborhood of 16-20 MBs/sec. The average throughput for a USB 2.0 drive connected directly was about the same.
This works out to an average throughput of around 60 GBs/hour. Depending upon file sizes and number of files being transferred a USB 2.0 drive might reach 100 GBs/hour, but that is a rare outcome. The USB 2.0 drive interface speed is about the same as FireWire 400 - 400 Mb/s or roughly 50 MBs/sec. This is what I know from measurement. Do not expect Ethernet to be any faster for throughput.

Time Capsule 3T WiFi very slow, just 0.4Mbs.

When connected directly to the the internet cable the speed is over 2.5Mbs, but only 0.4Mbs through Time Machine 3T (802.11ac).
I tried to turn everithing off and turn them on one-by-one, from the internet radio receiver to the Time Machine, then MacAir 13 Mid 2013.
How can I fix it?
The AirPort Utility does not offer any resource to do it.
It had been running just fine since installed on October/2013 and I noticed that it was getting slower in the last 5 weeks and now it is slow all the time.
I can do the basic on MacAir but AppleTv just do not allow me to watch a movie on Netflix (I can browse through all windows but the movie won't start).
Thanks for an answer,
edudrey

edudrey wrote:
When connected directly to the the internet cable the speed is over 2.5Mbs, but only 0.4Mbs through Time Machine 3T (802.11ac).
Just need to confirm a few things.. 2.5Mbps is very slow.. if you use b for bits as we try to do.. if you mean Bytes, then that is ok. We try and use B for Bytes.
from the internet radio receiver to the Time Machine, then MacAir 13 Mid 2013.
So you are getting internet via wireless.. not from standard cable or adsl modem?
What is the modem and is it a router as well??
How is the TC connected to the modem router and in what mode??
If you use any client on the TC wired, can you test it??
If you use wireless have you made sure to use all names that are short, no spaces and pure alphanumeric.
Mavericks now uses SMB networking by default so it can help..
More importantly the ipv6 is set correctly to Link-Local.

Time Capsule/Airport is very slow...

Just bought a new 1TB Time Capsule. I replaced my old G router, set it all up in Airport Utility and Time Machine. My network consists of two MacBook Pros, a silver-door G4, and an Apple TV. I'm using the WPA Personal security - the one that requires 13 characters. I'm having two problems...
1) The performance of my network seems significantly slower than it was with my old Linksys router. Web pages access seems slower, and now a movie that should take only 30-40 minutes to download into Apple TV is now going to take 5 hours?
2) Because I'm going to back up three computers, I decided to only set one to do it's first big backup at a time. I set it (the G4) to start a backup when I went to bed, and when I got up only 3 gigs had been backed up.
Although I wasn't expecting lightning, I did expect the performance between the Time Capsule and the MacBook Pros to be faster. And is the backup really supposed to be that slow? I could be waiting over a week or more to get my first computer totally backed up. Am I missing something?
Bill

Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? Is so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Reduce the DHCP Lease Time*
Some have found that reducing the DHCP lease time improves their network connectivity.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Click “Internet” at the top of the window.
Select the “DHCP” tab.
Change “DHCP Lease” to a shorter time.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network improves.
Let us know if any of these suggestions improve your situation.

Re: Very slow internet connection!

Hi, have joined the forum because there isn't aywhere giving out info and I wondered if anyone could update me
Thurs 12/7 this week I had no internet connection but I had broadband. I contacted BT and the answer message said if there is a broadband problem they are aware of it and eta on fix was one hour - it took longer than that because the same message played much later in to the evening. I did a system restore to a date in may and temporarily access to the internet was restored for about 10 mins (suggesting a microsoft update had changed the setting somewhere)
Fri 13/7 I contacted BT in the am and a very helpful person went through some hub resets etc but it didnt resolve problem. I said I would call back in the evening and we would go through some more fixes. I called in the evening and we went through the resets and the netsh reset winsock command etc and the problem was not resolved.
Sat 14/7 I have restored the back again to May this year and again internet access has been restored. Before losing it this time I looked up on the microsoft website for info about what is preventing access and is new on this update, amended the SSL and TSL settings and the internet access has remained.
Sat 14/7 with internet access restored with the new microsoft updates intact, there are problems with various website. There was an announcement this week that the east german isp that the FBI had diverted and monitored was about to be swtiched off monday 9th July. The BBC announcement is that 500 000 websites are down as a result and a number on a different media website could be contacted about restoring their connections. The BBC have encountered problems with their website and slowly they are resolving it and the display problems are being resolved. All responses onthis site are slow. Other websites not inthe UK or the USA appear to be responding at normal speed but those that are time out, slow to connect or fail to connect. My hotmail account has been inaccessible until the last half hour andf the responses are slow so I am assuming that sites that have been "downed" are being systematically restored and the process in doing that is causing slow responses. Does anyone have an input about this? I am testing frequently visited sites and gradually they are connecting where before they were not and they are getting quicker
I hope you do not mind me posting this as a reply as like you, up until these national problems this week I haven't encountered the slow responses that I have experienced over the last couple of days

thank you Keith but I think I am fine. The connection speed doesn't appear to be slow and my settings after the MS windows have been restored earlier today after much digging around their help site. From reading the media today, a high number of websites were taken down this week as reported in the media and as each one is being brought back up their pages are beginning to display normally and the responses are getting faster. Sites I couldn't access or were slow this morning are now responding at an acceptable speed. some sites on my favourites fail to open but gradually they appear to be coming back on board so I may have resolved my own problem.
My bank website is not accessible at the moment and I have not been able to access it since wednesday last week. I have yet to find out why that is but I will get to the bottom of it. It is going to be a tick in a box that has changed in my local settings since the latest ms update this week - it's just finding it.
thank you again Keith,

Very very slow internet connection (modem: westell 327w)

hey guys, it's been 2 weeks already and my internet speed is very very slow. i checked my speed at speedtest.net and the speed is like 76kbps. i called customer service many times already but they couldnt fix the the problem, they said they're going to send a technition in about2-3 days but as you see it's been 2 weeks. of course i restarted my modem already but the speed slows down like right after a minute. i live in new york and there's no major rain on the day my internet connection slows down. i'm really tired of calling the customer service...so please help guys. thank you

If you are not useing wireless, and have no intention of useing it, I would log into the modem and turn it off. Someone else could be connecting to you router and useing your bandwidth. But not likely that is you problem.
If you are useing wireless then you should log into your modem/router and be sure you have security enabled so nobody can get into you connection.
If Verizon promised someone would come out and fix the issue, they should have given you a service order number for the repair. I would contact them and have them review you account and ask what gives? It is possible that there is a line problem and they should be able to determine that from the central office. Call tech support and insist that the problem be solved. If it requires a technician visit, ask for the order number and date when the repair will be made. Get the repair order number and insist that it be completed.
Message Edited by prisaz on 04-05-2009 11:03 AM

Very Slow internet connection with WRT150-N Wireless Router

I have a WRT150-N wireless router hooked up downstairs to the modem and I am upstairs right now with internet that is very slow, it shows it is 18 megabytes/second and the connection says poor (i have a wireless G card in this computer). I have another computer that is about 10 feet away from the router with a wireless N card and it says that the connection is 160 megabytes/second, but again it is running very very slow. The third computer is back upstairs by this one and it has a Wireless N USB adapter and is running about 170 megabytes per second. They are all about the same speed in opening websites but again are very slow to do so. Any ideas on what is going on or how I can get it faster?

First of all, the speeds you are quoting all sound like Mbps (megabits per second) connection speeds, not data throughput speeds. You really need to measure your actual download speed to tell what is actually going on with your system.
Use speedtest.net and test your system. Turn off all other computers except the test computer. Test under the following conditions:
1) connect one computer, by wire, directly to your modem
2) connect the same computer, by wire, directly to your router
3) connect the same computer wireless to your router
4) connect your other computers, wirelessly to the router, one at a time
Also, state the speed that you are paying your ISP for.
Report your download and upload speeds for all of the above tests.
Note that the speed that you are paying for should be about the same as your results from test 1 and 2 above.
After you have done these tests, it will be much easier to tell where the problem is.

Very slow internet connection / email

Hi all,
I have read all posts but did not find my answer yet...
All was fine with my Macbook, until...well, I don't think I have changed anything. All of a sudden the internet connection went really slow, retrieving mail from the server (via Entourage) is sometimes blocking, it sometimes looks as there is mail in the pipe that can't come through.
Shouldn't be a genuine problem with the router (using wireless), as my PC is working fine and quick.
Does anyone have an idea? What a shame, I am starting to use my old PC for internet rather than the MacBook...
Thanks very much,
Daniela

Should be fine, right?
Yes indeed.
Another slowdown can be the DNS numbers in Network>TCP/IP>DNS Servers:
Caches can mess up speed also, might coinsider Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, then when the prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files!

Time Capsule suddenly producing very slow internet connection

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