Time Capsule (Time Machine) error -1

My 14-month old 1TB TC seems to be having a disk hardware problem. It's been working without issue since I got it in November 2009. The other day, I got an error message (I didn't record it) that stated something to the effect of "TM couldn't validate your backup, so we have to do a complete new backup". I let it do its thing, but it failed with the new error message "The backup disk image “/Volumes/+drive name+ 1.sparsebundle” could not be created (error -1)." In trying to restart the TC, the hard drive was making loud mechanical clicking noises for several minutes before failing again with the error message. At one point I was able to get the drive to mount on the desktop and ran Disk Utility on the sparse bundle file (twice), and it indicated it was fine. However, my backup data was no where to be found. I tried setting up the TC again as the backup drive, but got the same loud clicking noises and error message as above. I tried to archive what data was on the drive from the Airport Utility, but it also crapped out after saving some data (same loud clicking noises for some minutes and no additional progress on saving data). I cancelled the archive and turned off Time Machine for now.
Any clues? By the way, the WiFi network portion of the TC is still working fine. My guess is a hard drive failure. I plan to call Apple tech support to see if the TC is covered by APP (bought the TC with my new iMac). Thanks for any insights or advice.

Woodsman wrote:
By the way, they replaced only the TC unit itself with a new one. It had been shipped in a plain brown box with nothing else, not the retail packaging.
That's probably a refurbished unit.
Both the AppleCare rep and all the employees at the Store were professional and courteous. When you have to use AC, its always a first class experience.
Maybe not always, but most of the time. Apple always gets the highest marks for customer service.
As I type this, Time Machine is creating a new backup.
Great!
I'm thinking rather than set it on auto-pilot, I may make manual backups every couple of days. I really don't need anything more frequent than that. Perhaps the constant churn of the hourly backups (when the iMac is on) is a contributing factor to the TC hard drive's demise. All's well that ends well.
That's really not a good idea. Disk drives are made to be used, and Time Machine backups are less stressful than most other uses of a drive, since it's idle most of the time, and not trying to do several things at once.
The great thing about the hourly backups is, when you accidentally change or delete the wrong file (like doing a "Save" when you should have done "Save As"), or something turns up corrupted, you've got an excellent chance of recovering a previous version.
And it's far too easy to forget to do backups manually, and find yourself 3 or 4 days behind (or worse) when something awful happens to your Mac.
Anyhow, glad it's sorted out, and thanks for the feedback.

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    HTRAMP wrote:
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    Message was edited by: kryzma

  • Time Machine Error: The backup was not performed because an error occurred

    G'day (from Queensland, Australia)
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    pjh42 wrote:
    G'day (from Queensland, Australia)
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  • HT3275 Time Machine error. Unable to complete backup. An error occurred while copying files to the backup volume. Tried restarting, remounting external WD drive. Still cannot backup.

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    8/19/13 5:20:00.484 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.484 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.494 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.502 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.506 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.507 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.507 PM mds: (Error) DiskStore: No block in wakeup
    8/19/13 5:20:00.507 PM mds: (Error) DiskStore: No block in wakeup
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    8/19/13 5:20:00.507 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:37ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.507 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:37ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.507 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:37ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.508 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:38ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.510 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:40ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.511 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:41ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.511 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:41ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:00.511 PM mds: (Warning) DiskStore: Ignored bogus fetch for <MDSQueryWithBlockTask: 0x7fd15ce03400>{taskID:0x0000103a age:41ms} (not live not complete) _kMDItemQueryPath=418546
    8/19/13 5:20:20.000 PM kernel: USBF:          58091.976          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:20:51.000 PM kernel: USBF:          58122.985          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:21:22.000 PM kernel: USBF:          58153.992          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:21:53.000 PM kernel: USBF:          58185.  2          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:22:24.000 PM kernel: USBF:          58216. 14          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:22:55.000 PM kernel: USBF:          58247. 25          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:23:26.000 PM kernel: USBF:          58278. 41          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:23:57.000 PM kernel: USBF:          58309. 51          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:24:28.000 PM kernel: USBF:          58340. 59          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:24:59.000 PM kernel: USBF:          58371. 68          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
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    8/19/13 5:25:30.000 PM kernel: USBF:          58402. 82          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
    8/19/13 5:26:01.000 PM kernel: USBF:          58433. 96          AppleUSBEHCI[0xffffff800a927000]::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 7, EP: 1)
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  • Time Machine error 13 sparsebundle?

    Hello - my Time Machine wireless backup was working flawlessly for months from my Seagate GoFlex Home wireless hard drive, backing up my iMac and my MacBook. Now suddenly I'm getting the following message - but only on my MacBook: "Time Machine Error: The backup disk image “/Volumes/GoFlex Home Backup/Rolf's Macbook (2).sparsebundle” could not be created (error 13)."
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    Rolf Asphaug wrote:
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  • Time Machine Error: An error occurred while creating the backup directory

    Time Machine Error: Unable to complete backup. An error occured while creating the backup directory.
    I back up to wirelessly to a Time Capsule. I get these errors often. I'll go for a few days with everything working and then encounter these errors. I've even completely erased the Time Capsule drive and started over. It'll work fine for a few days and then start the errors over again. Interestingly, when the errors occur, the Time Capsule drive can not be unmounted even if clicking the eject button. I am on 10.5.8 but it happened in 10.5.7 as well. I have another Mac that doesn't seem to have any issues with the same Time Capsule.
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    2009-08-27 13:52:48.693 FindSystemFiles[2955:713] Using system path cache.
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    Error: (-50) Creating directory 7CCE60DD-ADCC-4004-A0D9-3EC83D892372
    Failed to make snapshot.
    Backup failed with error: 2
    Failed to eject volume /Volumes/Backup of Brittney’s Computer (FSVolumeRefNum: -114; status: -47; dissenting pid: 0)

    Nancy H wrote:
    I used it as it came, supposedly formatted for a mac.
    It may or may not be right.
    I'd be inclined to start over, per #5 in the Frequently Asked Questions *User Tip* at the top of this forum.
    If that doesn't help, go on to #C10, etc., in the Troubleshooting Tip, as in the previous post.

  • Time Machine Error Messages-HELP!!

    I purchased a Time Machine a few months ago and it worked for a little while. Now I just receive error messages: "Time Machine Error The backup disk image could not be mounted" and "The storage location for Time Machine backups can't be found". I can't figure this out. I have restarted the Time Machine, I tried reconfiguring it several times and still it is not accessing the backups or creating backups. It is only allowing me to connect to the internet. Can I fix this problem?

    I have exactly the same problem. I'm running the latest firmware from both Time Capsule as well as Time Machine.
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  • Time Machine error- backup directory

    Yet another person with the same error: Time Machine backup has been working just fine for about 2 months to a Time Capsule. Suddenly, all I get is "Time Machine Error. Unable to complete backup. An error occurred while creating the backup directory." No matter what I do, I get the same thing. I've done many of the things listed in other postings:
    - turning time machine and laptop on and off (repeatedly!)
    - clicking on the Change disk and re-choosing my Time Machine/capsule
    - reinstalling the latest 10.5.3 update.
    I don't know what else to do- I'd really rather not go nuclear and reinstall the whole dang computer. Help! Any other ideas (not cryptic, please, explain, for me and everyone else out there with this problem)?
    Thanks

    First make sure that the disk is still good. Use Disk Utility on it. Since I don't have a TC I'm not sure of the exact procedure. You may be able to do it over Ethernet.
    If the top level directory checks out, then mount the sparseimage (fire up TM from the dock and then cancel out) and then use Disk Utility to Verify the disk image.
    - gws

  • Time Machine Error sparse bundle could not be accessed

    Issue: Time Machine Error "the backup disk image "/volumes/data/.sparsebundle" could not be accessed (error -1).
    Background: I have an '07 iMac with an external WD 1TB hard drive to store video, pictures and music as well as a 1TB Time Capsule to use for my Time Machine back ups.  Once I converted to Lion, I started getting the "sparsebundle...counld not be accessed" error message.  The Apple support line directed me to take the issue up with my local Apple store (or else they would have charged me $50).  I went to the local Apple store and was directed to erase my sparsebundle and start over.  My iMac apparently values the sparsebundle as it would not let me delete it...it would just hang up.  I finally had to erase the file from the Time Capsule and start over (based upon some recommendations I found within the Apple Support Communities).  I did that two days ago and it looked like I was in the clear.  I have about a day's worth of backups and now just started getting the same error message as I did before.  I am a casual computer user with limited trouble shooting skills.  Does anyone have any ideas, tips or suggestions as to the source of the problem and how to properly trouble shoot the issue?

    Dirty of Apple.. this is a bug.. that is caused by your upgrade to Lion.
    We see loads of issues. Did you upgrade install? I am not sure that that is some of the issue.
    Anyway the solution is to restart the TC.. just pull out the plug and reboot it.
    Like windows.. first support question. Did you turn it off and on again??
    Read C17
    http://pondini.org/TM/Troubleshooting.html
    You need to use the 5.6 utility so download and install that.
    http://support.apple.com/kb/DL1482
    Go to the disk page and disconnect all users.. same thing as pulling the plug really.

  • Time machine error: The backup disk image could not be mounted

    Time Machine worked OK for several months. Now I get this error every 10 minutes or so.
    I unplugged Time Machine capsule and "Change Disk" in Time Machine options.
    Nothing helps, I continue to get this error.
    I cannot Enter Time Machine either. "Connecting to Server, Connecting to backup" does not work.
    Help please because I will probably have to archive and reinstall Leopard. I need the backups,
    Christine

    Christ1ne,
    Before you reformat the disk, consider these causes of this error.
    *_"The Backup Disk Image Could Not Be Mounted" (Console - “Failed to mount disk image”)_*
    First, it is important to distinguish this error message from another, similar Time Machine error that states “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
    Consider each topic below separately. When one option does not resolve your issue, then move on the next one.
    *Unmount the Backup Disk Image* (TC)
    If, for some reason, you have manually mounted the Time Machine backup disk image (sparsebundle), or Time Machine failed to eject it after the previous backup, subsequent backups may fail. (Console - “Failed to mount disk image”… “Backup failed with error: 21”)
    Eject the backup disk image (white drive icon) by either clicking the little Eject icon to the right of the disk image in the Finders’ Sidebar, or Ctrl-Click the drive icon on the desktop and select “Eject” from the contextual menu. Now try backing up again or launching Time Machine to view previous backups.
    *“Disconnect All Users…”:*
    If your Time Machine backup drive (“Backup of Users Computer”) is mounted on your desktop or in the Sidebar of the Finder window. then Time Machine may think the drive is already in use. Alternatively, if the Time Capsule hard disk has been recently accessed by a Windows machine, it may not have fully relinquished control. Do the following:
    Open Airport Utility and select the Time Capsule on the left.
    Click “Manual Setup”.
    Select “Disks” at top of window.
    Click “Disconnect All Users…” at bottom of window.
    Close the Airport Utility.
    Now try Backing up again.
    One poster reported: “I got it resolved. Apparently it had to do with one of the files being open on the disk from the drive. I had browsed the disk with one of my windows boxes here and it must have left one of the folders "open". Anyway, I rebooted the TC and we are good to go now.”
    *Proper Computer Name* #
    Make sure your computer has a proper name. Go to System Preferences --> Sharing. Time Machine needs to differentiate your computer from others on your network (i.e. "Bills MacBook" or "Office iMac"). If the "Computer Name" field is blank, create a name. Realize that if this step is necessary, you will likely have to start the Time Machine backup process over again and do another full initial backup.
    According to this article, [http://support.apple.com/kb/TS1760], Time Machine may experience problems if your computer name includes certain characters. Make sure the computer name only includes ASCII characters from the following set.
    (0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ)
    Once a change in the computer name occurs, you should stop and restart Sharing on the affected computer. Uncheck and then recheck Sharing in the Services list on the left.
    # Try removing the apostrophe from the disk images name (sparsebundle).
    *A Stalled .inProgress Files:* #
    It may be that the previous backup attempt was ungracefully interrupted leaving remains that Time Machine can’t deal with.
    Stop any current backup attempt. Choose “Stop Backing Up” from the Time Machine menu.
    Open the Time Machine Preferences and turn “OFF” Time Machine.
    Open your Time Machine drive.
    Open the folder labeled “Backups,backupdb”.
    Now open the folder containing backups of the computer in question.
    Are there any “.inProgress” files there. Delete them by dragging the file to the Trash. Or Ctrl-Click the file and select "Move to Trash" from the contextual menu. (Give this time as deleting a large file on an external disk can take a while.)
    Turn Time Machine back “ON”. Now try backing up again.
    NOTE: If the above procedure becomes impossible to perform, try accessing the disk image from another Mac. Some have discovered that attempting a repair from another computer succeeds where the original computer failed.
    Let us know if any of the suggestions above helped to resolve your issue.
    Cheers!

  • Time Machine Error:  "The backup disk image could not be created."  Help.

    I have two Macbook Pro's. One is able to backup to the Time Capsule with no problems. The other connects just fine to Airport Utility, but I get the following error after I attempt to backup: Time Machine Error: "The backup disk image could not be created."
    I have reset the Time Capsule several times, so that is not the fix.
    The first thing I see when attempting to open Time Machine is the following message: :The storage location for Time Machine Backups can't be found." It gives me the option to setup the Time Capsule, which I select. The next thing I select is to Change Disk. The window that opens has the Icon with Three people on it. The name of that Icon is The Moreman Time Capsule. I select it, and enter the password I created. I then choose to Backup. Then I choose to backup now. That is when I get the error: Time Machine Error: "The backup disk image could not be created."
    Any ideas? Has anyone encountered this problem?

    You have to delete the .dmg file and start over. This happened to me 3 times already, I finally switched to Déjà Vu, works perfect and only once a day instead of 24 times a day.
    http://propagandaprod.com/

  • Time Machine error "The backup disk could not be found"

    I use Time Capsule with Time Machine, Lion OS and manage to setup successfully. However after I on it for few hours, there is backup error. Time Machine error message "The backup disk could not be found." But the internet wifi is working normally.
    To solve this issue I have to power off and on it again, then the disk can be detected. But after few hours same thing happen again.
    Is it a hardware faulty or sometime that cause the Time Capusle harddisk to sleep after sometime?

    I have this exact same problem.  When I restart the Time Capsule I can then start backups normally, but it requires manual intervention.  That's dissapointing because Time Machine and Time Capsule are supposed to be an automatic, worry free backup.  I have to restart the Time Capsule frequently.  Annoyed.

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