Time Capsule / Time Machine problem

Hi, My Time Machine / Time Capsule had been working fine up until recently, when it started giving me this error message:  "Time Machine could not complete the backup.  The backup disk image "/Volumes/Eric and Mary's Time Capsul/eric thompson's Computer_001b63b7de44.sparsebundle" could not be accessed (error -1).  I've tried restarting and still doesn't work.  I opened disk utility and it shows this disk image but does not allow repairs (greyed out).  My wife's computer, which is also connected to this Time Capsule, seems not to be backing up but I don't see error messages.
Can anyone help with what I should do?  Should I do a reset of the Time Capsule, and if so which one, hard or soft?
Thanks Eric

ETThompson wrote:
Eric and Mary's Time Capsul
Odd as it seems, the name may be the problem!  Long names and names with punctuation sometimes work, sometimes not.   Try changing it, per #C9 in Time Machine - Troubleshooting.
If that doesn't help, try a Hard Reset of the TC.  Sounds like you already found the support article, but if not: http://support.apple.com/kb/ht3728

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    11/10/11 8:40:17.141 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:41:17.247 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:42:35.449 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:43:35.753 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:44:39.042 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:48:55.227 PM com.apple.backupd: Copied 2995 files (18.6 MB) from volume Macintosh HD.
    11/10/11 8:49:39.536 PM com.apple.backupd: 1.05 GB required (including padding), 1.42 TB available
    11/10/11 8:49:39.536 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:50:40.941 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:51:41.931 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:52:43.078 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:53:43.333 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:54:45.281 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:55:46.397 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:56:46.675 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:57:48.137 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:58:48.794 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:59:49.721 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 9:00:51.823 PM com.apple.backupd: Waiting for index to be ready (100)

    Jim George wrote:
    When I installed Lion, Time Machine would get stuck on backing up (Console would report "waiting for index to be ready over and over).  I erased the the existing Time Machine Back up and started over to see if that Fixed the problem.  While it does back up now, it indexes everytime, is this normal.
    No.
    You might want try deleting the index.  See the pink box in #D2 of Time Machine - Troubleshooting.

  • Time Capsule, Time Machine, Indexing

    When I installed Lion, Time Machine would get stuck on backing up (Console would report "waiting for index to be ready over and over).  I erased the the existing Time Machine Back up and started over to see if that Fixed the problem.  While it does back up now, it indexes everytime, is this normal.  This takes a lot of time almost to the point where it is time to back up again.  Console still reports waiting for index to be ready.  I copied what console shows.  It is backing up to a Time Capsule via wifi.  Please help
    11/10/11 7:21:25.785 PM com.apple.backupd: Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    11/10/11 7:27:31.821 PM com.apple.backupd: 1.05 GB required (including padding), 1.42 TB available
    11/10/11 7:27:31.821 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:28:32.261 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:29:34.097 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:30:35.399 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:31:35.449 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:32:37.180 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:33:37.883 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:34:38.874 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:35:40.915 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:36:41.803 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:37:43.029 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:39:02.990 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:40:04.262 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:41:06.392 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:42:48.224 PM com.apple.backupd: Copied 2540 files (12.7 MB) from volume Macintosh HD.
    11/10/11 7:43:28.122 PM com.apple.backupd: 1.03 GB required (including padding), 1.42 TB available
    11/10/11 7:43:28.123 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:44:28.373 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:45:30.040 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:46:31.590 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:47:33.622 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:48:33.835 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:50:47.156 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:51:47.364 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:52:47.870 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:53:48.955 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:54:49.311 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:55:51.191 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:56:56.408 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:57:56.582 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:58:57.086 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 7:59:58.003 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:01:51.368 PM com.apple.backupd: Copied 2486 files (11.5 MB) from volume Macintosh HD.
    11/10/11 8:02:03.027 PM com.apple.backupd: Starting post-backup thinning
    11/10/11 8:02:30.912 PM com.apple.backupd: Deleted /Volumes/Time Machine Backups/Backups.backupdb/Macintosh/2011-11-09-190010 (17.1 MB)
    11/10/11 8:02:30.912 PM com.apple.backupd: Post-back up thinning complete: 1 expired backups removed
    11/10/11 8:02:31.727 PM com.apple.backupd: Backup completed successfully.
    11/10/11 8:02:39.313 PM com.apple.backupd: Ejected Time Machine disk image.
    11/10/11 8:02:39.865 PM com.apple.backupd: Ejected Time Machine network volume.
    11/10/11 8:21:03.134 PM com.apple.backupd: Starting standard backup
    11/10/11 8:21:04.867 PM com.apple.backupd: Attempting to mount network destination URL: afp://Jim%20George@Jim%20George's%20Time%20Capsule._afpovertcp._tcp.local/Data
    11/10/11 8:21:18.104 PM com.apple.backupd: Mounted network destination at mountpoint: /Volumes/Data using URL: afp://Jim%20George@Jim%20George's%20Time%20Capsule._afpovertcp._tcp.local/Data
    11/10/11 8:21:27.441 PM com.apple.backupd: QUICKCHECK ONLY; FILESYSTEM CLEAN
    11/10/11 8:21:30.353 PM com.apple.backupd: Disk image /Volumes/Data/Macintosh.sparsebundle mounted at: /Volumes/Time Machine Backups
    11/10/11 8:21:30.391 PM com.apple.backupd: Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    11/10/11 8:27:07.191 PM com.apple.backupd: 1.04 GB required (including padding), 1.42 TB available
    11/10/11 8:27:07.191 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:28:07.901 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:29:08.520 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:30:08.521 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:31:08.948 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:32:09.495 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:33:09.870 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:34:11.792 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:35:13.128 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:36:13.170 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:37:14.241 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:38:14.896 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:39:16.217 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:40:17.141 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:41:17.247 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:42:35.449 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:43:35.753 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:44:39.042 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:48:55.227 PM com.apple.backupd: Copied 2995 files (18.6 MB) from volume Macintosh HD.
    11/10/11 8:49:39.536 PM com.apple.backupd: 1.05 GB required (including padding), 1.42 TB available
    11/10/11 8:49:39.536 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:50:40.941 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:51:41.931 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:52:43.078 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:53:43.333 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:54:45.281 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:55:46.397 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:56:46.675 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:57:48.137 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:58:48.794 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 8:59:49.721 PM com.apple.backupd: Waiting for index to be ready (100)
    11/10/11 9:00:51.823 PM com.apple.backupd: Waiting for index to be ready (100)

    Ok, for me problem solved:
    see my other post at: https://discussions.apple.com/message/16980008#16980008

  • Fix *most but not all* issues with Time Capsule, Time Machine and 10.5.3

    There are so many posts related to this issue, that I just wanted to create one short post with a how to fix / quick tips that seems to work for most but granted not all
    Issues: Cannot backup, gets stuck into preparing phase or backup volume seems to be corrupted or not working. User was able to use TM with TC w/o problems before update to 10.5.3
    1) Turn off TM
    2) reboot TC (unplug and plug back in or do it via Airport Utility)
    3) Disable energy saving and screen saving features (* see remark at the end)
    4) reboot iMac, Macbook or whatever you are using
    5) go to finder, unmount the backup volume
    6) force a manual backup in TM
    7) it will take up to 30 minutes preparing backup and then it should work
    (*) I found that if the Mac enters into sleep mode or a password protected screensaver sometimes the backup gets interrupted and one get an error message. This seems like a bug and I reported it to Apple.

    Hi! I've had the same problem and in my case I even couldn't access the Time Machine with the Airport Utility though I was properly connected with the network. Now it seems to work, and here's what I did:
    - I did a hard reset of TC by pressing the reset button for 5 sec. until the light starts flashing
    - I set up the whole network/airport/tc preferences again (what you always have to do after hard reset)
    - I manually startet a backup.
    When I manually started the back up for the first time, the TM preferences said "Preparing" and then stopped without backing up anything.
    I restarted the backup again (manually) and finally it worked like described in this post: "Preparing" for roughly half an hour.
    In this time, Time Capsule/Machine finds out, what files needed to be backed up. After that Preparation period, time machine started backing up as usual.
    All you have to do is hard resetting and setting up the Time Capsule from new. You DO NOT have to delete the hard drive!!!
    Message was edited by: DoubleMumboJumbo
    Message was edited by: DoubleMumboJumbo

  • My Time Capsule/Time Machine has been showing Preparing Backup for past 48 hours  continuously!

    My Time Capsule reported Full the other day.  I now have only 26.8MB of 497.96 GB available. Since then it seems to backing up continuously. The Time machine preferences window shows "Preparing Backup" andnothing else, and it has been doing so for at least past 48 hours.  Any ideas as to the problem?
    Stuartyboy

    Yes, the problem is the drive is full.
    If you have other files or TM back from other computers, TM on your computer having issues will not be able to delete enough to get sufficient space to backup.
    Read how to clean up and delete parts of backups.. http://pondini.org/TM/FAQ.html
    Not a good idea though.
    Solution.
    1. Buy a new bigger TC.. cheaper (Than the original 500GB at least), faster and now the smallest is 2TB.
    2. Plug in a USB drive.. archive the TC.. then erase it and start a fresh set of backups.. April 1st great day to do it.
    3. Open up your old TC.. remove the 500GB drive and install a 2TB (if Gen1 a 3TB might even work). Google for how to do a hard disk upgrade.
    Problem.. old power supply could die the day after and then the total cost would approach 1. Better to backup, wipe the 500GB and sell it on ebay and buy a new TC with 2 or even 3TB (2TB is better value IMHO).
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    Very slow. much slower than the same drive plugged into your computer.

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