Time Capsule timeouts when accessing secure web pages, downloading apps, backing up to iCloud, etc.

Last week I upgraded my broadband connection to fibre, requiring me to install a different router because the Draytek one I had in place was not suitable, so I went for a Time Capsule. My other devices are a 13” MacBook Air, an iPad 2 and an iPhone 4.
Web browsing performance was immediately fantastic, with consistent readings on the Mac of 12ms ping, 35Mbps+ download speed and 1.5Mbps+ upload speed. One oddity I did notice when running a speed test (using speedtest.net), but which I didn’t think about much at the time, is the time taken between finishing the download test and starting the upload test. In my previous experience there would be only a few seconds between them, but on my new fibre connection through Time Capsule it takes anything from 30 seconds to a minute for the upload test to begin.
However, a few days ago I tried to download some app updates in iTunes to the Mac, but after a wait I received a message that the network connection had timed out. I tried again multiple times and each time the result was the same.
I then Googled the problem to see what might be causing it, but I found I was not able to access any results from the Apple Support Communities pages because the browser would time out with a network connection error, or they would take an absolute age to load. Subsequently, I have also discovered that I cannot backup my iOS devices to iCloud (it tries for ages and then says there was an error), I cannot log in to any online accounts (the browser eventually times out with a network connection error) and I cannot send email from the mailbox that syncs with my work Exchange account. I have also realised that the Apple Support Communities pages are secure, so the common theme seems to be there is a problem accessing anything that requires security/authentication/encryption.
This is not a Wi-Fi issue as it is the same when I switch off Wi-Fi on the MBA and attach it to the router via an Ethernet cable.
It is also not a Mac/iPad issue, as both function normally on my work Wi-Fi network.
I have reached the end of my limited technical tether, so does anybody have any suggestions please?

Hi,
Many thanks for taking the time to respond.
Bizarrely, after more than a week of problems and time wasted in trying to resolve them, I arrived home from work today to find that everything is working perfectly. The network is exactly as it has been all week and when I called my ISP they said they had changed nothing on the line, so it's a complete mystery.
I'm happy it's working, but it would have been nice to understand what caused the problem, just in case it happens again.
Anyway, thanks again and sorry for wasting your time.
Gareth

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Your profile shows you are using Mavericks.. and we know Mavericks is having issues with accessing files on the TC.
Then this line confuses me.
It has become a huge inconvience lately, and quite honestly I did not update to Maverick becauce I was nervous of the issues that would incur.
So you did update to Mavericks or not?? Do you have a mix of Mountain Lion and Mavericks?
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If you spent that much money with apple did you ring their support and get them to talk you through the issues?
Keep hassling them if they are not helping you.. They have supplied you equipment that does not work.. you have the right to return it.
If we are going to be able to help.. spell this line out a bit more.
I have been having issues when 7 users are connected to this wifi router and then when we try accessing files on it, it disconnects us and we have to reconnect to the wifi and then try to access again.
Does that mean, when only two or three users are working it is fine? What is the tipping point?
How do you reconnect to the wifi?
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Firmware Update Process
To safely update FW, I recommend doing the following: Download the FW file from the support site first.
Disable the auto update feature on the router.
1. Save router config to file first using IE or FF with all security add-ons disabled.
2. Factory reset the router with all other devices disconnected or turned OFF accept for 1 wired PC.
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=9d2ff02077f645679972a...
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Hello all,
I am trying to set up my Time Capsule to be accessed without local Wi-Fi. I can use Back to My Mac to access the Time Capsule from my iMac, but not from my iPhone as Back to My Mac isn't intergrated into iOS. I use File Browser on my iPhone to access my TC from LAN, and it seems likely the TC can also be accessed through 4G using File Browser, too.
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You really need a static public IP from your ISP for this to be successful.
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https://discussions.apple.com/docs/DOC-3413
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Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
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Time Capsule timeouts when accessing secure web pages, downloading apps, backing up to iCloud, etc.

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