Time Capsule Undiscoverable and flashing amber lights?

Hi,
I have had my time capsule connected via ethernet to a wireless router on an unsecured wifi network.
Yesterday all of a sudden the time capsule became undiscoverable in the middle of a backup and the amber light is flashing and airport utility cant find it.
Can anybody help?

Last resort is a factory default reset.
Power down the Time Capsule for 30 minutes
Hold in the reset button and keep holding it in while you plug the power back in on the Time Capsule
Keep holding the reset button until the amber light blinks more quickly, hold a few more seconds and then release
Try again. If you try this a few times and still cannot connect, you'll need to take the TC in to the Apple store to have them take a look.

Similar Messages

  • Time Capsule keeps on flashing amber light.

    I've been using my TC for a year, in wifi, without problems.
    I've changed apartment now, went and turned my modem on, Mac on, everything was connected working properly and ready to go (as usual).
    Connected my TC to the power cable, and it started up with solid amber light as usual.
    Then instead of connecting with my wifi network (as it did in my old house with old wifi) and turning solid green, it started flashing amber and keeps on doing it.
    It just won't "go online", and it says in the menu bar "Time Machine Not Configured", and I won't find the disk if I open the menu for TC preferences.
    If I open the Airport Utility, no disk there either and if I tell it to search for disks it does but it won't find anything.
    The light just keeps on flashing amber and the disk isn't there, anywhere to be found, or not configured, basically.
    But computer and wifi network do work properly, so it's not that either of them is having any problem.
    It's the TC itself, like it can't manage to connect to THIS new wifi network, which is also from the same provider as in my old apartment same modem too.
    There's no difference at all, I don't know I thought TC would automatically connect to this new wifi and backup on it like it did with the old one?
    Maybe not, I hope someone can give me a heads up, the manual isn't helping much.
    I have obv. disconnected, connected again, restarted...everything.
    Starts up properly but then doesn't go solid green, it never goes online.
    I don't know if I should hit the reset button on the back of the TC, like reset it to factory settings? D:
    Or maybe just try and re-configure it, but if so, how and where?
    It won't let me do that in time machine preferences, or in airport utility.
    It just won't find any disk, and I need to backup asap.
    I hope I haven't lost all of my previous backups, too.
    Only thing left, which might help, but didn't change things much: at the beginning I went to time machine pref. through the menu bar and the disk was there with my name and all, but it said that there was a problem or something, the rest is as stated above.
    So I thought I could forget/delete that disk, and maybe re-add it?
    Which is not a reset I just deleted it from the list of disks in the pref. or airport utility.
    Now as said there's no disk in the list anymore, I wouldn't know what to do.
    I deleted it 'cause even if it was there I was still stuck, it wouldn't go online/green, it wouldn't connect, it wouldn't backup, not even disconnecting it and so on.
    What should I do?
    Hope someone can help, thank you.
    If it can help, this is what I see now, not sure what to do. "Not configured" in menu bar, no disk in the TM menu list, nothing found in the airport utility.

    You need to find out where the issue is.. it is most likely not the TC.. Mountain Lion has known networking issues.. Since you crossed out the IP your modem is getting, I cannot see if it is a private or public address.
    You need to do all these things.. in order.
    1. Install 5.6 utility in Mountain Lion. v6 is useless.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool
    2. Read this so you know how to factory reset.. it is different to what you are doing. You hold the reset before you power on..
    Please read the info.
    There are three different kinds of reset. http://support.apple.com/kb/HT3728
    A reboot is not a reset.. you simply power down and power up again.
    3. Reset TM as per A4 here.
    http://pondini.org/TM/Troubleshooting.html
    4. I suggest this.. start with the TC completely disconnected from network..
    Turn off wireless in the computer. Plug the TC LAN port to the computer ethernet port.
    Do a factory reset on the TC. Open Airport utility 5.6, and setup the TC..
    Give the TC a name of TC.
    Give the hard disk a different name.. TCdata
    You can ignore the wireless for now.. but if you want call 2.4ghz TC24ghz and use a different name for 5ghz ie TC5ghz.
    5. Changing names is important.. you are ignoring it. but it is important to make things look anew.
    6. If TM after a reset cannot find the disk.. you have a problem in Mountain Lion install on the computer.. clean install ML.

  • Unable to boot Cisco Ironport C160, beeps and flashing amber light

    At first RAID staus was showing as degraded. I tried to rebuild the RAID  but hat failed. I was able to logon and update to version 8.0 after the RAID rebuild failed.
    Now when I try to boot the ironport it beeps twice and keeps on repeating every 10 seconds or so, and there is also a flashing amber light at the back and front of the device.
    Suspecting that there was a problem with the hard drives i tried to restore a recent image of the Ironport that I had, hoping that the RAID would rebuild, But that is not the case. The Ironport is still unable to boot and is beeping twice as well as the flashing amber light.
    Does anyone know if there is anyhting that I can do to rectify this problem?
    Thanks in advance         

    Amber light usually means hardware issue. You should contact TAC.
    It is not clear what you did to rebuild the RAID but you should try nothing before discussing with TAC. Any attempt to do reimage could break the box for good.
    At the moment you have access to the box, enable remote access and call TAC.
    There is an account, named enablediag  which can be used for troubleshooting. It has the option to open remote access so TAC can assist further. The password is the same as your admin account.
    I hope this helps.
    -Valter

  • Airport express and flashing amber light

    Decided to go wireless to take advantage of new printer with wireless capablities. ibook bought in 01 did not have airport card, so got refurb airport card (802.11g). Bought Airport express at local shop (AX?). Put in Airport card by self without problem (impressed wife). Set up AX with Airport assistant. Have DSL modem through earthlink (Netopia). First window; set up new base station. Check. Second window; identify new wireless network. Check. Third window; Choice between connection with a home router or direct connection between internet and base station with a DSL modem. Naturally, initially choose DSL modem. Next window security; 128 WEP (more compatible with older wireless) or WPA2 ( more secure). Go with WPA2. Next windows PPoE account name/passwords, etc. Set up complete. Result: Can not connect to internet. Error window: can't find server. Airport icon in menu bar displaying "looking for PPoE host" Of note, the light on the AX is solid green. Reset the AX. Try again using the 128 WEP security with same result. Reset the AX. Try again using the home router choice instead of DSL modem with WPA2 security. Same result. Reset the AX. Try again with home router choice and 128 WEP security. Result: Can connect to internet, but can not connect with printer and light on AX is now flashing amber! Wife not impressed. Why doesn't the DSL modem choice work since that is what I have and what does "looking for PPPoE host" mean? Do I have the PPPoE account name/password wrong. Why does the AX light flash amber if I am connected to the internet? Am I still secure? Why can I not print if I am indeed connected to the wireless network (the printer is on, on the printer list, etc)? Thoughts welcomed prior to spending the bucks to talk to a support tech.
    ibook 500Mhz Power PC G3   Mac OS X (10.3.9)  

    did not have airport card, so got refurb airport card (802.11g)
    I need to verify which AirPort card (the original or the Extreme) you installed in your iBook. The 2001 iBook models were AirPort ready, meaning they can only work with the original AirPort card. (ref: http://docs.info.apple.com/article.html?artnum=107908)
    or WPA2 ( more secure). Go with WPA2
    WPA2 would be the best choice, except if you installed the original AirPort card which doesn't support WPA2. However, it will work with WPA if it meets certain requirements.
    Airport icon in menu bar displaying "looking for PPoE host"
    When using DSL service that requires PPPoE for connectivity and a wireless router, the router is the only device required to be set up for PPPoE access. All wireless Mac computers connecting to the router need to be setup for DHCP access, as follows:
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    - Verify that AirPort is at the top of the list. If it isn't, you can drag it to the top.
    Systems Preferences > Network > Show > AirPort
    AirPort tab
    - By default, join: Automatic
    TCP/IP tab
    - Configure IPv4: Using DHCP
    - Configure IPv6: Automatically or Off
    Proxies tab
    - Configure Proxies: Manually
    - Select a proxy server to configure: <All proxies should be unchecked unless you specifically require a proxy for Internet access.>
    - Exclude simple hostnames (unchecked)
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  • HT1178 i can't connect the time capsule with my mac using the aiport utility. i want to use the time capsule to make backup for my mac book pro. the time capsule is giving a flashed amber light. please advice me

    the time capsule is giving flashed amber light and i cant connect it to my mac book pro. i want to use it with the time machine to make backup for my mac. please advice me.

    To do the setup, plug it in via ethernet.. do not try to setup over wireless.. Once it is setup you can plug the TC into the network and use wireless.
    Most likely you will use the TC in bridge to an existing modem router.. but we cannot help as you have no details of the network setup.
    I do recommend in the setup of the TC you use SMB type names.. that means, short, no spaces pure alphanumeric.. as later Mac OS do have issues with long names, spaces and that apple shocker, the apostrophe.

  • My Time capsule A1302 has the yellow light on continuously

    My Time capsule A1302 has the yellow light on continuously

    A slow, blinking amber light indicates that there is a setting that needs to be checked, or an update may be available for the Time Capsule.
    A solid amber light indicates that either the hard drive has failed, or the power supply is having problems. This link may provide some help:
    Apple Time Capsule Repair - iFixit

  • I am setting up new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resetting and unplugging. How do I fix this?

    I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets

    I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets

  • Time Capsule drops wifi/internet connection and flashes amber

    Time Capsule drops wifi/internet connection and flashes amber.  I've tried unplugging it and my modem but it continues to do this every so often.  The time capsule is out in the open, so I don't think it's a heat issue.  It's running firmware 7.7.3.  Anyone else having this issue?  Any suggestions on how to fix it?  It's driving me crazy!

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • Airport Express will not stop flashing amber light; Reset multiple times; Works for a second with green light and then resumes flashing amber

    I bought an Airport Express to extend my Airport Extreme about a month ago. It worked great until 2 weeks ago it started flashing amber. I reset it and set it up via airport utility and it would work for a little while, with great connection, and then it resumes the flashing amber light. Here is the error message:
    "This AirPort base station was unable to extend the wireless network. Make sure the wireless network you're trying to extend was set up and is working correctly, that you entered a matching wireless network password into this device, and that this device is in range of the wireless network."
    The Airport Extreme is in working condition, in range, and entered in correctly. I do not understand how it can work great for a second and then stop.
    Thanks!

    Power off both the AirPort Extreme and AirPort Express
    Wait a few minutes
    Power up the AirPort Extreme, and let it run a few minutes
    Then, power up the AirPort Express
    If you continue to have difficulty, ask Apple to replace the AirPort Express.

  • I am upgrading wi-fi router from Airport Express to Airport Extreme. I followed set up instructions yet I am still getting the flashing amber light and cannot setup (using manual setup or the continue button).  What should I do??

    Hello,
    I am upgrading my wireless router from an Airport Express to an Airport Extreme.  After disconnecting the Express and plugging the Extreme via ethernet cable to the modem, I am receiving a flashing amber light after connecting the power source.  I also reset the modem while the Extreme was still powered and plugged into the modem, but no luck.  I also tried resetting the modem and the Extreme and still no resolution.  Please advise.  Thank you!

    This error usually occurs when the Windows Firewall and/or anti-virus software blocks the connection attempt from the PC to the AirPort Extreme.
    Microsoft Security Essentials can do the same thing.
    Things would be much easier if you had a Mac or iPhone or iPad to set up the AirPort Extreme. Otherwise try turning off the Windows Firewall and Anti-Virus programs, etc on the PC.
    Restart the PC, then see if the PC can contact the AiPort Extreme. It will likely help to connect an Ethernet cable from the PC to one of the LAN <-> ports on the AirPort Extreme. You can disconnect the Ethernet cable once the AirPort Extreme has been configured.
    Re-enable the Windows Firewall, Anti-Virus, etc and restart the PC.

  • I just bought an AirPort Extreme system over this weekend and I am having problem with setting it up. I plugged the cable as explained in the manual but there is no way I can get a steady green light. I all see is flashing amber light. Can anyone help me,

    I just bought an AirPort Extreme system over this weekend and I am having problem with setting it up. I plugged the cable as explained in the manual but there is no way I can get a steady green light. I all see is flashing amber light. Can anyone help me,

    Think you need to provide some more details about what you are connecting

  • Can't access the Time Capsule Drive and attached USB drive

    I bought the 3 TB Time capsule a couple of months ago.  I am using it as my wireless router for a cable modem and have attached a USB drive (seagate) to the TC.  I use the TC drive for time machine only.  It worked well at first, for about the first month.   Now I have trouble accessing the TC drive as well as the USB drive.  The router function works perfectly fine.  The drives show up in the Finder under Shared but  cannot connect.  Time machine does not back up because it says the back up drive is not available.  In disc utility, the base station shows with the correct name, but I can't access it. It asks for a pasword but does not respond, so I cannot reboot it from my computer.
    If I restart the TC (power off and on), it works fine, I can access both drives.  However, this problem recurs, sometimes within a few days.  I have also noticed, which may be related, that when I enter time machine (when everything is working fine), some of the back-ups are blank.  There is a date and time but no actual back-up.  Not sure if this is related.
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    Hi Bob,
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  • The ATT man says I am connected to the internet but I still have a flashing amber light

    The ATT uverse man says I am connected to the internet but I still have a flashing amber light. Any suggestions?

    Does this mean that the Time Capsule is connected to the Internet but it has a flashing amber light?.....or.....does this mean that the Time Capsule is not connected to the Internet and it has a flashing amber light?
    If you are using a Mac, we need to know what operating system you are using in order to provide troubleshooting advice.
    If you are not sure what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac.
    Please post back with the OS X Version number that you see there.

  • Airport express not working (flashing amber light)

    I just bought an airport express and have spent days trying to set it up with my Cable modem. I use Time Warners roadrunner as my service provider and know that the cable modem is not the problem because the internet works fine when I hook my mac laptop directly up to the modem via ethernet cable. Originally when I first plugged in the airport express base station I only received the flashing amber light. I have tried unplugging the modem and plugging it back in multiple times, but I continuously get the flashing amber light on the airport base station. My modem however recognizes the airport and is flashing the light that signals that it is linked to a computer.
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    I have a new Time Capsule (Tower) and want to extend the range in my house using an Airport Express.  However, I cannot get the A/E to connect, and I cannot see the A/E when I open the Airport Utility.  What am I doing wrong. Thanks.

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