Time Capsule WAN doesn't recognize ethernet cable??

I just moved to a new place and I literally unplugged my time capsule and moved it from one place to another. It's the same ISP and the same ethernet cable from the modem and the same model of modem to the Time Capsule. The problem is: When I go to set up my new wireless network I get the message that the there is nothing plugged in to the WAN port.
It's only a few months old. What would cause this? It's driving me crazy because I use my home as my office and I have multiple devices (as most people do) running of of my wireless network. Plus the lack of freedom involved with hardwiring to my MacBook is frustrating.

Turn off power to the cable modem, the Time Capsule, and the computer. Check that you have a good Ethernet cable from the modem to the Time Capsule's WAN port. Run an Ethernet cable from a LAN port on the Time Capsule to the Ethernet port on your computer.
After at least one minute has elapsed do the following:
Turn on power to the cable modem and wait until the status lights show communication with the ISP.
Turn on power to the Time Capsule and wait until the status light turns steady amber, then blinking amber, then green showing communication with the modem.
Turn on the computer. Open Network preferences and see if the computer is seeing the Time Capsule's network.
If all is well enable the computer's Airport and check that you have a wireless network working.

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Thanks!
Charles Leach

All the manuals are listed at the head of the thread.
https://discussions.apple.com/community/wireless/time_capsule?view=overview
The TC cannot connect to the computer by USB.. it is network device.. it only connects by ethernet or wireless.. usb is for external drive or printer.

HT3728 My Time Capsule is working fine with ethernet connection, but it is no longer working with wifi, probably because of my wrong setting; is there a way to reset wifi setting without losing backuped data? Thanks you all

y Time Capsule is working fine with ethernet connection, but it is no longer working with wifi, probably because of my wrong setting; is there a way to reset wifi setting without losing backuped data? Thanks you all

Giancarlo Messalli wrote:
1) are you sure a reset holding the reset button will not delete my data?
Absolutely sure.. There is no connection at all.. reset is only the router side of the TC.
For the hard disk to be erased you need to access the airport utility disk page.. request erase and confirm the operation.
2) I can access to time capsule by ethernet but I am not able to input the corret setting by myself
Thank you again
I am uncertain why if you have access you cannot change settings.. but that is why you reset things so any of those problems should be fixed.
Here is the Apple info on reset.
http://support.apple.com/kb/ht3728
And here is the quote from the horse's mouth so to speak.
Factory default reset: Perform this reset if you wish to repurpose the AirPort Base Station or Time Capsule and want to remove all personal profiles and settings first. This reset resets the device to its state when you first purchased it. Data stored on internal or external hard drives connected to the device will not be erased. If you choose, you may manually erase the hard drive using AirPort Utility.

Setting up a new Time Capsule - WAN or Ethernet quandry

Just got a new TC - I am hoping to have it host (or extend) my wireless network off a wired foundation that has a cable modem. I am struggling with which hard-wire port I can use to get it access to the internet. I try plugging the wire into the WAN port and the TC just disappears. I switch it to an Ethernet port and the Airport utility cries foul that I don't have anything in the WAN port! My Cable Modem is buried deep in the basement with a d-link WAN hub connected to it, sharing a wired network through the house. I was under the impression the TC would work (and talk to the internet) if you only hooked it to the rest of your wired network (using the Ethernet ports.) Is that not so? Does it need to be the go-between for your Cable Modem & Home wired network?

Welcome to the discussions!
Since you have a router ahead of the Time Capsule, please check to make sure that you have your TC set for Bridge Mode as follows:
Hard Drive > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Internet icon
At the bottom of the next page the setting for Connection Sharing should be set to "Off (Bridge Mode)".
In this setting, it does not really matter whether you have the ethernet cable from the router plugged into the WAN or LAN port as they all behave the same when the TC is in Bridge Mode.
You may need to restart your modem and router ahead of the TC and you should have internet.

I am connected to a time capsule both wirelessly and through ethernet...and state of the time capsule is solid green...the internet however doesn't work...The internet works fine when directly connected to my macbook pro but it won't work through the tc

I have deleted time machine preferences...restarted the modem a bunch of times, restored time capsule to it's original settings...after I first set it up in Airport Ulitity its shows a page quickly that states there is a internet problem, but the page quickly goes away before I can read what it says exaclty and states the internet connection problem is resolved...
However it's not resolved, I'm also having trouble doing a back up to my time capsule...I recently purchased a new macbook and retrieved/restore what was on the time capsule to the new computer...that worked fine...wireless worked fine...however when I tried to back up the new macbook...it would faii stating that there isn't enough room on the TC to do a back up...
I didn't end up keeping the new macbook, I was just using it/trying it out while my current macbook pro was being repaired (logic board)
Ever since I got my current macbook back from repair...my backups have failed due to their not being enough space to perform the back up...in the past the back ups would happen and old back ups would be replaced...
I think this has to do with my current computer having a new name after the repair..."Adam's macbook pro 2" vs "Adam's macbook pro"
The internet was working fine wirelessly through the TC a day ago, but it wasn't allowing my other laptop that was connected via ethernet access to the internet...I had a self assigned IP address error then...I don't have that problem now, but it's not transmitting internet at all...even though it's in a solid green state.
I have no problem completely wiping out my TC including the previous back ups on it...just don't know how to go about it...I have restored it to factory settings a bunch of times and created the network from scratch...just hasn't fixed the issue
Is there more prefences files I should delete

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

Just connected Time Capsule - MBP doesn't detect it

The TC is connected to my MacMini. It is configured to boost my wireless signal. I connected the ethernet plug from the wall outlet to the WAN port on the TC. Another ethernet cable is connected from the TC to the Mini. I connected a printer to it and it prints from the Mini and the MBP. The MBP found the Time Capsule network and I was able to connect to the wireless network. When trying to set up the MBP to use TC as a Time Machine disk, it does not detect it or any Airport devices. Software is up to date on the Mini, TC and MBP.
What am I missing?

Taking it to work tomorrow to see if another computer can recognize the Airport Express is an excellent idea!
Possibly more likely than a defective Airport Express is that you have either a defective Airport card installed into your G4, or the card wasn't installed properly. For a start:
- pull out and reseat the Airport card in its slot inside the G4
- pull out and reseat the internal Airport antenna cable connector, which of course has its own socket on the Airport card itself.

Can I connect old Time Capsule to new iMac with Ethernet?

I recently purchased a new iMac, and I am trying to use a 2008 Time Capsule for back-up. I successfully used the Time Capsule for back-up with a MacBook for the last four years, but the iMac's Time Machine won't recognize the Time Capsule as a back-up device. I have the two devices directly connected with an Ethernet cable, and no longer use the Time Capsule for MacBook back-up. I have rebooted the iMac and Time Capsule multiple times, but the Time Capsule light still flashes amber. Help?

Press and hold the reset for 10sec.
Make sure the ethernet is set to auto and does actually get an IP address from the TC.
Turn off all other network connections.
Download and install 5.6 airport utility if you are still on Lion.. it will give you far more useful info and actual tools not toys like the Lion version.
http://support.apple.com/kb/DL1482

HT201514 My Time Capsule/Router will not recognize the other Apple wireless devices that I own. The older Air Port goes online immediately and recognizes each one by name. The Time Capsule/Router does not finish the start up--long yellow flashing light.

I recently purchased a MacBook Air and an Airport Time Capsule. The Time Capsule does not recognize my old iPhone, my old iPod Touch and my new MacBook Air. The old AirPort Extreme works perfectly on the network, so I know it's not my internet. It also recognizes all my devices by name and hooks them up to the internet. Is the Time Capsule broken or is there some secret trick I need to know to get it to work?
Ellen H.

Check the Ethernet connection to the AirPort Express. Make sure that the Ethernet connection from the Comcast modem is connected to the WAN port on the back of the AirPort Express. The WAN port is the one with the circle of dots shown over the port.
It sounds like you are connected to the Ethernet LAN port.

Time capsule WAN port problem

Time Capsule (model no. A1409) connected to DSL modem (not router) via ethernet worked fine for a year or so. Now TC thinks ethernet cable to WAN port is unplugged. Every 20 (+/-5) seconds the connection restores for one second, then claims to be not connected to modem for another 20 seconds. Different ethernet cables have same results. DSL modem works just fine when ethernet connected direct to my MacBook Pro running Maverick version 10.9.5

Unfortunately, Apple removed the ability to manually optimize WAN port settings when they introduced the AirPort Utility 6.x versions a few years ago.
If you might happen to have....or be able to borrow for an hour or two.....a Mac running the Leopard (10.5.x) or Snow Leopard (10.6.x) operating system, or a PC that has AirPort Utility installed on the device, there are some settings on the 5.x versions of AirPort Utility that might help your situation.
Otherwise, you could try inserting an Ethernet switch between the modem and the WAN port of the Time Capsule to see if that helps with the Ethernet negotiation issues. The thinking here is that the switch may do this better than the WAN port on the Time Capsule.
After that, the only other real option at this point.....which may or may not help.....would be to reset the Time Capsule back to factory default settings and then set it up again.

I am hooking up my new Time Capsule. Can't get Ethernet to work

I am trying to hook up the Time Capsule. I've given up on trying to have it in series with my existing router. I replaced the existing routher with the TC. The Wireless seems to work (but one of our phonse wont' hold the connection). BUT, none of the ethernet connections work at all. I have cycled everything through the whole power down/restart cycle and no devices (including my MAC (Mac OS X Lion 10.7.3 (11D50)) can connect. I checked the physical cable and it works (ie, I can connect a laptop to the existing router through the same cable).
I should mention that even with the "old" set up my MAC would not connect to the router via the ethernet cable. I know that MAC wants to run wirelessly but I have very easy access to an ethernet connection back to the router and I'd rather it run on this conneciton. I was particularly hopeful for this for the TC since the first wireless back-up is estimated to take about 18 hours.
Help?
AB

You asked the question at 4.01pm.
I answered your query at 4.46pm
... and you gave up by 4.58pm when you posted it is now boxed up and going back..(Local time in Australia).
57min from go to woe! Did you ring apple support??
Apple is user friendly.. networks are not.. and Apple didn't supply your network, or modem.. so somehow Apple have to insert themselves. and until we have iISP and iMODEM and I guess eventually iROUTER (instead of TC or AEBS) and iTV then you will always have to do something to get it working.
I am not trying to make light of your frustration as I am sure it is great.. but networks are unfortunately considered easy enough for home user to install without expertise. Whereas for instance a Technician has 2 years training to do it. Some things are too hard for average home user.. and it should be treated as when your washing machine goes bung.. you don't strip it down and replace parts yourself.. you get a washing machine repairer to fix it. Same with computer, no matter how much we are told this is all very simple.. it isn't.

I receive a not connected to the internet message several times daily on my iMac connected via airport to a time capsule which accesses the internet via cable modem.. When I input my password to enter network preferences, the connection re-establishes.

I receive a "not connected to the internet message" several times daily on my iMac connected via airport to a time capsule which accesses the internet via a cable modem. Software/firmware is up to date on the iMac (OSX 10.6.8) and Tme Capsule(7.5.2). Browser is Safari 5.1.
When I input my password at the prompt to enter network preferences, all the lights go green (ie... ethernet, ISP etc.) and the connection re-establishes immediately and states "the connection appears to be working normally".
It more of a nuisance than anything and seems to have started ocurring over the past couple of months. I also have a windows XP box also connected to the same cable modem that I never have internet connectivity issues with. I've verified all the physical aspects of the connections and can't see any evidence of any actual drops in the modem logs. I suspect it is just an intermittent communication loss between the Imac and the Time Capsule, but I am not very familiar with Mac equipment yet.
Just wondering if anyone has experienced a similar problem and what you did (if anything) to resolve it?
Thanks.

The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network.

Time Capsule conflict with college's ethernet settings

I work/live at a large college campus. I have a registered ethernet jack in my apartment that is registered to my Macbook's ethernet address. I bought the time capsule in hopes I could go wireless in my apartment but was told I'd need to clone my MAC address and that time capsule can't do that. Do I have other options? I'd like to send out a wireless signal so that guests can have internet here and so I can wirelessly connect my Wii and iPod Touch. Thank you for any advice.

Keith132, Welcome to the discussion area!
You would need to register the Ethernet MAC address of the WAN port of the Time Capsule with the school.

IMac will not connect to Wifi or recognize Ethernet cable

I have an iMac running on OS X. All of a sudden I cannot connect to WiFi...and the computer will not recognize an ethernet cable plugged in. It's wierd...the Wifi will recognize networks in the area. I'll see mine, click on it and it'll ask for the password. I put in the password and it says it's incorrect (The password is defiitely correct as I have several other devices hooked up via Wifi). It wont recognize an Ethernet cable pugged in. It just says one isnt plugged in.
I did aquire a new modem/router recently (Ubee from Time Warner Cable) but no other device is having any issues...including a brand new 27" iMac...among several other devices working fine on the WiFi.
Any suggestions are appreciated. Thanks

First I would try Safe boot.
1. Shut down Mac
2. Start mac holding 'Shift' till you see the apple logo
3. Log in holding 'Shift'
4. Test there
5. Reboot
Also I would follow the steps here to create a new location:
http://support.apple.com/kb/ht2712
This will create some default network adapters and see if you can connect again

Internet Speed Through Time Capsule Much Slower than Direct Ethernet

My internet download and streaming speed is pitifully slow. I'm connected by an 802.11n wireless network based in my 1TB Time Capsule. I swear it used to be faster, and has been slowing down. When I'm connected directly to my cable modem via ethernet, I'm getting T1 speeds. But through the TC, I'm getting bad DSL speeds. I originally set up my network automatic defaults. I've tried setting static DNS settings (according to a discussion thread that seems to have worked for others), changing airport channels, rebooting, etc., and nothing helps.
I haven't located much about this problem in other discussions; any threads I have found are mainly unanswered. Am I missing something? Can anyone help?

Weejun wrote:
My internet download and streaming speed is pitifully slow. I'm connected by an 802.11n wireless network based in my 1TB Time Capsule. I swear it used to be faster, and has been slowing down. When I'm connected directly to my cable modem via ethernet, I'm getting T1 speeds. But through the TC, I'm getting bad DSL speeds.
That may be due to a weak WiFi signal. To provide a third data point, connect your MacBook Pro to the a LAN port of the Time Capsule with an Ethernet cable, turn off your Mac's AirPort circuitry, and rerun your speed tests. That will allow you to separate the effect of a wireless connection from the effect of the Time Capsule.
I'd also investigate the signal strength and noise of your wireless connection as described in this post:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1

Time Capsule WAN doesn't recognize ethernet cable??

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