Time capsule wifi connectivity with iPad, iPhone, and other?

I just purshaced a Time Capsule, and it is up and running. I can connect my Macbook Air wirelessly, but I am not able to connect with my Iphone neither Ipad. What would the problem be?

Same as what i just posted here. https://discussions.apple.com/thread/4843683?tstart=0
I would suggest factory reset the TC if the above doesn't work and just try again.. the idevices can be more difficult to get running.

Similar Messages

  • My Time Capsule WiFi connection and internet connection issue

         My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
    thanks

    sspence2990 wrote:
    The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
    traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
    1  homeportal (192.168.1.254)  2293.483 ms  2129.583 ms  2082.341 ms
    2  99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3)  40.775 ms  32.629 ms  39.007 ms
    You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
    Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
    Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
    Here is my traceroute.
    macproie-5:~ Ray$ traceroute 8.8.8.8
    traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
    1  local (192.168.2.254)  11.264 ms  96.869 ms  100.010 ms
    2  adsl1.mel.dft.com.au (203.123.69.176)  9.243 ms  8.630 ms  8.172 ms
    3  tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73)  9.315 ms  8.626 ms  8.547 ms
    4  ve420.er01.mel01.vic.plat.net.au (14.137.114.25)  9.253 ms  8.845 ms  9.041 ms
    5  eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121)  28.359 ms  21.754 ms  21.445 ms
    6  google.syd02.nsw.plat.net.au (202.62.143.65)  21.414 ms  21.416 ms  22.131 ms
    7  72.14.237.21 (72.14.237.21)  22.410 ms  22.240 ms  21.660 ms
    8  google-public-dns-a.google.com (8.8.8.8)  21.423 ms  21.762 ms  21.772 ms
    My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

  • How to make the wifi connection with Ipad in china since it requires user's name and password.

    How to make the wifi connection with Ipad in china since it requires user's name and password just like the dialed-up?

    The same way you would connect to a secure wifi network in any other country. Supply the username and password when prompted.

  • Time capsule wifi connectivity issues -apple tv 2 constantly disconnects from time capsule

    Having ongoing issues with Time capsule wifi connectivity throughout house. 
    Apple TV II and PS3 losing wifi connection on a regular basis causing movies/music/gaming to be interupted.
    Anyone have same issues and found a solution?

    I bought a Time Capsule this weekend and was having a similar problem whereby my MacBook Pro would disconnect regularly from the wi-fi signal. Previously my MacBook Pro held connection permanently to the previous router fine. It was a pain as I couldn't leave things like SugarSync / Dropbox running as they kept disconnecting. I seem to have fixed it though by using AirPort to manually set the 2.4Ghz channel to a hard-wired value (Manual Set-up->AirPort->Wireless->Radio Channel Selection->Edit ....) rather than letting it automatically select the channel. I used iStumbler to choose a channel that was not congested in my area. I'm hazarding a guess that maybe when the signal went weak for a second, it changed the channel when set to automatic and so knocked out any connections.
    Well, it worked for me.

  • My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

    my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

    A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

  • HT1414 i have lost my wifi connection to my iphone and it wont allow me turn it back on in settings, my wifi is working. i have tried restoring and backing up but it still wont allow me turn it on??

    i have lost my wifi connection on my iphone and it wont allow me to turn it back on in my settings?

    BEFORE you do that, try the troubleshooting article: http://support.apple.com/kb/TS1559

  • My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software.  I'm not sure what to do to remedy this situation.

    My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software.  I'm not sure what to do to remedy this situation.

    This might sound like a silly question, but are you sure the iOS devices (iPhone, iPad, iPod touch etc.) are still trying to connect to the same network from your own Airport router, as the MacBook Pros are? If you tap Settings on them, is the network name next to where it says Wi-Fi, the right one?
    I've got a weird feeling that either in the past couple of days, a neighbour got an Airport device and hasn't set it up yet (causing your iOS devices to try to help), or that perhaps there's an issue with your Airport router and they're noticing it and trying to help out, while for whatever reason, Airport Utility isn't opening itself on the MacBook Pros like it normally should if there's a problem.
    If you open Airport Utility on one of the MacBook Pros, does it report any problems with your Airport device, and can you view/edit the settings on it?

  • TS1398 I can't connect to my Time Capsule wi-fi with my iPhone.

    I recently got internet through Time Warner which I believe is DSL.  I connected everything up to my Time Capsule, and the light is green. I got onto my Macbook and updated the firmware for the Time Capsule and am able to get on the internet connected to the Time Capsule with no problem what so ever.  I got my iPhone 4 and my iPhone 4s and try to connect to the Time Capsule, I enter the password and all it does is have the loading ring and won't connect to it.  On my iPhones I've tried to renew the lease, reset my network settings, turn off and on the wifi, hard reset, turn off the phone normal, and still nothing.  On my Time Capsule I've tried to disconnect and reconnect everything, I've tried to restart my modem and reconnect it.  It's still the same problem I can connect just fine with the wifi on my Macbook, but my iPhones just have the loading ring and never connect.  What can I do?

    I had the same issue.  Our iphone 4s connected to the time capsule just fine, but the older iphone 4 would not.  I turned off the wireless n setting in the time capsule and set it for 802.11b/g only and it worked fine.  The time capsule should have negotiated the 802.11g setting for the iphone 4 but it did not.  Not a great solution but the g was fast enough to support our cable internet speed of about 25Mbit/s. 

  • Time Capsule WiFi Connection Issues. Help please.

    I'm hoping someone might have some ideas about what could have caused a connection problem I've had since this morning.
    So I setup a WiFi network with Time Capsule a couple of weeks ago in order to do back ups and set up wirless printing but I was told I needed to put my wireless modem into Bridge Mode. So this morning I did that, rebooted the modem as instructed, made sure all power connections and the LAN connection between Time Capsule and my modem were securely connected. On my Mac I was able to log on to my Time Capsule WiFi network and access the internet (there was no wired connection to my Mac, I definitely connected through the WiFi), but I was unable to even log in to the network with my iPhone, Apple TV nor with my daughter's laptop. Only my Mac was able to connect. I downloaded Airport Utility and checked every setting to see if I need to share or enable other connections, I couldn't see anything.
    Does anyone have any ideas on this? I'm not overy tech savvy although hands on I can usually figure things out fairly well and get them working but this has me stumped.

    I presume it worked fine for the two weeks..
    until
    but I was told I needed to put my wireless modem into Bridge Mode.
    And that messed things up.. because you are now in the wrong setup on the TC.
    I have to say.. a. what you were told ain't necessarily so.
    And b. having messed up your existing setup.. need to change the setup of the TC so it will work.
    I am not sure what modem router you have .. or what or how it works in bridge.. but guessing from your current settings..
    You need to reset the TC to factory and start over.
    The TC must be in router mode.. whereas with the previous setup it should have been in bridge mode.
    You will find these settings on the Network tab.. in the utility.
    I am just not sure if the internet should be dhcp or something else, ie pppoe, and that will depend on the modem.
    I would also note there is absolutely nothing wrong with the setup you did have until you were talked out of it.
    The modem can work as router with wireless on or off depending on the network.. and use the TC in bridge mode. It would create a wireless network and can be used for all your items just as well.

  • Time Capsule Not Allowing Internet On iPhone and Apple TV

    I have a Time Capsule (3rd Generation), an iMac, a MacBook Air, an iPhone 4, an iPad and an Apple TV (2nd Generation).
    My Time Capsule is the provider for my Wi-Fi in the house, and I've only just set it up. The iPad, Air and iMac all work perfectly, but I have trouble with the Apple TV and the iPhone. They both let me connect to the network, but I'm unable to get any Internet signal on either. I've found that I can work around this by defining a static IP for each, but I hit problems when I leave the house with the iPhone, I have to then give it another IP address for it to work.
    Has anybody any suggestions as to why it;
    a) Won't automatically connect to the Internet and I have to give a static IP
    b) Whenever I leave the house it makes me have to forget the network, reassign an IP and start again.
    I also have two Windows PCs that work perfectly, and my girlfriend has an iPhone 3GS that can connect easily.
    Thanks in advance!

    As the original poster, I too had issues with my iPhone 4 (4.2.1) and Apple TV 2 playing nice. The Airplay icon was visible for music, and worked perfectly. However, when watching a video, purchased through iTunes, only the "audio" option would be selectable for Airplay. After updating the Apple TV software, everything works perfectly well. When watching a video on my iPhone and selecting the Airplay icon, one of the options is to play "video" through the Apple TV, not simply audio.
    It would have been nice to know that my Apple TV needed an update when I updated my iPhone 4 to 4.2.1.

  • ITunes 12 WiFi Sync with iPad/iPhone not working

    Previously with Mavericks and iTunes 11, my iPad and iPhone showed up in the side bar and I could sync from the either device. With Yosemite and iTunes 12.0.1.26, neither device shows up in iTunes 12 (That I can find). Hitting Sync Now in General/iTunes Wifi Sync on an iPhone results in a continuous "Looking for John's iMac" without ever succeeding. My iMac is connected to a current gen AP Extreme via Ethernet. I have also enabled WiFi on the iMac with no luck.
    Any ideas on how to get this to work?
    TIA
    John

    I too have been having this issue for some time. For me it's after I upgraded to Yosemite. I also have an old MacBook running Lion that syncs with my kid's old iPhone4 over WiFi. I noticed that the MacBook has no problems syncing with the iPhone4. Meanwhile, my iMac running Yosemite was having other problems. Namely, its computer name keeps getting changed by having (#) appended to the end after every sleep/wake cycle. See this thread for an explanation of the symptom:  computer name changed automatically
    After doing some research on here and some experimentation on my own, I came up with this possible fix.
    We have 3 iDevices that sync to the iMac (Yosemite). Two of them are connected to it by USB at night. The other (iPad Air) is strictly WiFi. As of the Yosemite upgrade, the iPad Air has had issues connecting to the iMac via WiFi. So today I checked on the iPad and sure enough in WiFi Sync prefs it was looking for "MyMac (3)" instead of "MyMac". I made sure the computer name on the iMac is fixed (MyMac), then connected the iPad Air to it to initiate a sync. In WiFi prefs, it now correctly points to "MyMac". I disconnected the iPad and quit out of iTunes. I relaunch iTunes and it promptly shows all 3 iDevices. I can also initiate a remote WiFi sync from within iTunes.
    I'm not sure if the computer name change issue originated in Mavericks because I didn't use it for long. But for Yosemite, this seems to have fixed it for me and it beats restoring all my iDevices. Let me know if this works for you.

  • Time capsule wifi connection to internet?

    I just installed my new 2TB Time capsule. I bought it mainly to do Time Machine (previously on another hard drive) and to store movies and stuff.
    I also thought I'd use it to set up my home network for printing and access to files from other machines.
    I now find to my dismay that it does not connect to my broadband server by wifi (as does my iMac, iPhone and MB Air) and it has to have an ethernet cable connection. However, my office is upstairs and my broadband router is downstairs so a single ethernet cable solution is out of the question.
    So I can continue to connect to my internet server via wifi from the computers.
    And I can have a home network but it will remain independent from the internet (with no special guest network).
    Question:
    1) Am I correct in my understanding of the situation?
    2) Is there a way around this? Like using an Airport Extreme Base (but do they still exist)?
    3) Maybe I need a very long ethernet cable
    Thanks for putting me straight on this one
    Best regards
    Christopher

    In the last para, you lost me with "set static IP on the computer". Sorry, I'm not sure what this means, what I will gain or how to do it. A bit more of your patience may solve my problem.
    If I plug an Airport Exrpess into my server, will that solve all my problems simply (but for another hnudred euros!) by creating the network from there and would the TC be able to join that network for printing?
    If you base the network around Apple routers then it will work. That would mean as you say purchasing another router.. although there is nothing stopping you buying a second hand extreme.. maybe a bit cheaper.. but it depends what is available in your market.
    In your first post.. you mentioned alternatives.. long ethernet.. yes, that would work. You can also use EOP adapters.. although that would not cost any less than buying another apple router.. it does however remove the double hop wireless and so is generally better.
    My other recommended solution is to set static IP address so you can join two networks at once. This is to allow the TC to act as hub for the printer.. but you need to realise there is a limitation here.. only those computers that directly connect to the TC can use it to print or share files and stream to it. I was only thinking  of the office area.. how important is it for the other devices to print. Or use the files on the TC.. which is btw not ideal.. TC is not a file store.. it is a backup target for Time Machine.
    Nevertheless it might be possible to get this working. You would need to route through one of the computers to the TC.. is that possible..?? Then the computer can share the resources to the rest of the network.

  • How am I supposed to connect my iPad,  iPhone and iPod to the iMac?

    I know so little about this iMac that I called my brother to tell him that they didn't put the computer in the box he gave me.  I didn't know that the stuff from the box is now in the screen.
    I can't figure out how to connect my various other merchandise.  I'm trying. Really am.
    But I can't figure it out and don't want to be called a doofus again.
    Help!

    The USB ports are located on the backside of the computer. Each of your devices (iPad, etc) came with a cable. Plug one or more of those cables into the USB ports. Connect your device to the other end. The cables are all the same; you can plug any device into any of those cables. You might not have enough USB ports for all devices to be plugged in at the same time. If you need more ports you will need to buy a USB hub.
    Start iTunes.

  • Time Capsule drops connection with Windows 7 - KNOWN ISSUE

    There are several sites posting solutions to this problem (example below).
    Solution 1. - revert to older firmware of TC
    Solution 2. - change local security policies
    ONE PROBLEM THOUGH. I believe ONLY PROFESSIONAL versions of windows have the local policies acceptable. This means all of us using HOME editions are screwed.
    *Thread from:*
    *http://techsupport.foreverwarm.com/time-capsule-windows*
    Windows Vista and Windows 7 cannot see Time Capsule drive
    This might be your security settings. Open the Local Security Policy utility:
    %windir%\system32\secpol.msc /s
    Navigate to Local Policies folder, Security Options view. Find “Network security: LAN Manager authentication level”. If it is set to “Send NTLMv2 response only” change it to “Send LM & NTLM – use NTLMv2 session security if negotiated”.

    ONE PROBLEM THOUGH. I believe ONLY PROFESSIONAL versions of windows have the local policies acceptable. This means all of us using HOME editions are screwed.
    Home Edition users would have to perform a Registry edit as follows:
    1. Open registry editor (ref: Start > Search > Enter: regedit)
    2. Browse to HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Lsa
    3. Create a new DWORD value with the following properties: NAME = LmCompatibilityLevel & VALUE = 1
    4. Restart your PC and try the connection again...

  • Time Capsule Airport Connection with Deutsche Telekom 300HS VDSL Modem

    I just swithched my Deutsche Telekom connection to VDSL 50 but can no longer connect to the internet.  There are a couple of configurations I have tried:
    a.    The Speedport 300 HS modem connected directly to the Time Capsule.
    b.    As above, but with the Speedport W700V router in between the modem and Time Capsule.
    The green light on the modem is illuminated to confirm the VDSL is available.
    Could somebody please advise the correct settings in the Airport Utility to make either configuration above work?
    Thanks,
    Paul

    b.    As above, but with the Speedport W700V router in between the modem and Time Capsule.
    The green light on the modem is illuminated to confirm the VDSL is available.
    Could somebody please advise the correct settings in the Airport Utility to make either configuration above work?
    Thanks,
    Paul
    This is the easiest one.. just use TC in bridge. You go to the airport utility, manual setup, select internet tab and under connection sharing.. off bridge mode.
    a.    The Speedport 300 HS modem connected directly to the Time Capsule.
    This is harder as it depends on the authentication system used by your VDSL..
    The TC has limited options.. either DHCP.. so the vdsl has to pass the public IP as in half bridge type system.. or it has to be PPPoE authentication.. as that is the only other alternative offered.

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