Time Capsule - WiFi Fine, Backup Fiasco

I bought a Time Capsule as soon as it came out, hoping the create a wireless network for the three Macs and two Tivos I have in my home.
I had tremendous difficulties setting up a stable home network. Finally, with the help of an Airport Express and a new telephone, I got everything linked in. But when I tried to back-up my iMac for the first time, it took forever and never completed. So, not wanting to mess with the wireless network, I forgot about the "backing up" part of Time Capsule for several months.
This afternoon, I decided to try again. My wireless network has worked flawlessly for months - haven't had to reboot either TC or my cable modem.
So I ran an ethernet cable between my Macbook Pro and my TC, as is recommended for faster backups, and set up the backup function. Within a few minutes, while the backup was "preparing", a) I got a server disconnection message; b) I lost my internet connection; c) my modem and TC both had to be rebooted to re-establish the connection; and d) I had to do a hard reboot of my MacBook Pro, as the "backup" could not be stopped, and the restart command resulted in all applications quitting, but then a spinning wheel of death.
It appears that any attempt to do a back-up results in loss of internet connection, as well a loss of connection between the computer being backed up and the TC, even when it is hard-wired. Can anyone point me in the right direction on this? Thanks.

Did that, Glenn, and was able to proceed a little further. Turned off Airport after plugging the ethernet cable into my Macbook Pro and TC, verified I had an internet connection, then fired up Time Machine.
Actually was able to back up almost 1 GB (of 35) before it hung up - no movement on progress bar for 20 minutes, spinning rainbow on Time Machine Preference pane. At least this time, I was able to re-boot from the menu bar.
Interestingly, after I re-booted the MacBook, in the course of my (ultimately futile) attempts to avoid rebooting both the TC and my cable modem, Network Diagnostics hung up. It's like my Mac is trying to teach me a lesson for attempting to make my Time Capsule work.
From browsing through these posts, I'm getting a sense TC doesn't work too good. I'm hoping my specific problem is common enough to at least get some commiseration, if not a fix. After MobileMe, I just don't have it in me to spend weeks working on this. Thanks.

Similar Messages

Time Capsule just for backups, not for wifi.

I used to use my Time Capsule for both backups and wifi but constantly had issues, so I just disconnected it in favor of a simple Airport Express. No issues since switching, but now I have this Time Capsule just sitting here and don't do automatic backups any longer...I would like to use solely for back ups, I don't need these backups to be wireless, just for use with Time Machine. I can't find the answer by google, any suggestions?

I am trying to do the same thing but I am having an issue.
I, too, was having issues with using the Time Capsule (new one-2T) as a router and for backup (the Internet was dropping all the time). So I bought a separate router (ASUS RT-N56U) and have that plugged into my Motorola modem. The Time Capsule I have plugged into the router.
Airport Utility and I have become best friends as of late with all the problems I am having and my TC keeps getting lost-AU says that it was part of my network and now can't be found. Strangely, if I go to Open Network Settings from the menu bar and select Assist Me--->Diagnostics--->Select my network--->Continue and when the window pops up about Always Allow Keychain, I click on Always Allow. And that seems to correct the problem with my TC not being found/part of the network. This happens all the time lately.... Ever since I got the new router.
So if you or anyone have any insight into what is going on.... I will try it! Thanks for the help, Judy

I can't connect to Time Capsule- error message: Backup disk is not available. Was working fine before.

I can't connect to Time Capsule- error message: Backup disk is not available. Was working fine before.

Restart it.. Does this all the time with Lion and even worse ML.
Restart the whole network if that doesn't work.. do it in correct order.. from off.. modem.. TC.. clients 2min gap.

HT203177 My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do? Bob

My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do?

Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want.

Can I use my Time Capsule as a backup disk and storage?

Can I use my Time Capsule as a backup disk and put files from my other USB external hard drive on it, using the TC as an external as well?

Actually, there is a way to limit the amount of space Time Machine uses for backup so that it won't eat up all your disk space...for example, I have mine set to only use 65GB, and then it starts to overwrite older backups...Google it for more info. To begin with, I deleted my Sparse Disk Image Bundle from Time Capsule, and used Disk Utility to create a Sparse Disk Image Bundle (turn off backups first!!!) with a capacity of 65GB in HFS Journaled, Case Sensitive...The Image must be named as follows "Full Computer Name_Ethernet MAC Address" (The ethernet MAC address is used even if you plan to solely use wifi for backups). for example, my Sparse Disk Image Bundle name is "Ahmad Atiya's MacBook Pro_00254b9d8f72.sparsebundle" Move this image to your time capsule's main directory (if you didn't create it there to begin with). Go to your Time Machine preferences, turn it on, and set it to use your Time Capsule. It should start using the image you created. If you click "get info" on the disk image, it'll show a capacity of whatever you created.

Time Capsule WiFi Connection Issues. Help please.

I'm hoping someone might have some ideas about what could have caused a connection problem I've had since this morning.
So I setup a WiFi network with Time Capsule a couple of weeks ago in order to do back ups and set up wirless printing but I was told I needed to put my wireless modem into Bridge Mode. So this morning I did that, rebooted the modem as instructed, made sure all power connections and the LAN connection between Time Capsule and my modem were securely connected. On my Mac I was able to log on to my Time Capsule WiFi network and access the internet (there was no wired connection to my Mac, I definitely connected through the WiFi), but I was unable to even log in to the network with my iPhone, Apple TV nor with my daughter's laptop. Only my Mac was able to connect. I downloaded Airport Utility and checked every setting to see if I need to share or enable other connections, I couldn't see anything.
Does anyone have any ideas on this? I'm not overy tech savvy although hands on I can usually figure things out fairly well and get them working but this has me stumped.

I presume it worked fine for the two weeks..
until
but I was told I needed to put my wireless modem into Bridge Mode.
And that messed things up.. because you are now in the wrong setup on the TC.
I have to say.. a. what you were told ain't necessarily so.
And b. having messed up your existing setup.. need to change the setup of the TC so it will work.
I am not sure what modem router you have .. or what or how it works in bridge.. but guessing from your current settings..
You need to reset the TC to factory and start over.
The TC must be in router mode.. whereas with the previous setup it should have been in bridge mode.
You will find these settings on the Network tab.. in the utility.
I am just not sure if the internet should be dhcp or something else, ie pppoe, and that will depend on the modem.
I would also note there is absolutely nothing wrong with the setup you did have until you were talked out of it.
The modem can work as router with wireless on or off depending on the network.. and use the TC in bridge mode. It would create a wireless network and can be used for all your items just as well.

Time Capsule WiFi stops when copying large files to Windows 7 (Bootcamp) using WiFi

I've got a new Time Capsule (Purchased less than a month ago) and a new Macbook Pro.
I copied a large set of files (large in QTY & some Large in size > 2GB) to my Time Capsule from a Windows 7 computure via a Wired connection.
When I access the time capsule from Mac OS X (10.8.2) I can copy all of the existing files to my Mac without any issue (Time machine also seems to be working fine).
However when use I Bootcamp (Windows 7 Ultimate) from my MacBook (The Time Capsule / Airport software for windows has been installed) I can only copy about 100 MB before the WiFi in the time capsule stops working. The WiFi doesn't just stop working for Windows, it stops working on the actual Time Capsule; I can tell because my phone and iPad both lose their connection and the AirPort Utility on the iPad can't detect the Time Capsule any more.
The issue is reproducable every time with the set of files I am trying to copy.
I've called Apple Support and they said there was nothing they can do to help (It took a long time to even convince some one that this is a supported configuration even though the Technical Specifications of the time capsule clearly state that Windows 7 is supported - http://www.apple.com/timecapsule/specs.html "For AirPort Disk with a USB hard drive - PC with Windows XP (SP3), Windows Vista (SP2), or Windows 7 (SP1)") at which point they told me to take it to a Genius bar. I've subsequently done that and been told that they will not support the Time Capsule because I am trying to connect to it using Bootcamp.
From what I've seen on this forum some people previously had this issue and worked around it by downgrading the firmware. However, since my Time Capsule is new, I am unable to downgrade the firm ware (& it is the latest).
Any suggestions?

No, it's not a Windows driver issue. 1) If it was a Windows driver issue the network copy would drop out on the Windows machine or fail rather than the whole Time Capsule losing WiFi connectivity for all devices in my house. 2) I am able to copy the exact same set of files, via the Time Capsule WiFi, when the files are stored on my PC which is plugged in to the Time Capsule via an Ethernet cable.
It's not a problem copying the same files from another location on my network with the MBP in Bootcamp therefore it' not a windows driver issue and it's not a network IP issue. It's a Firmware issue with the Time Capsule.
At best this is a bug that has been reintroduced in the latest firmware which is why the suggestions have been to downgrade the firm ware.
At worst this is a major security issue with the Time Capsule as copying a set of files from it's hard disk via it's WiFi, using a Windows computer, cause the Time Capsule to be subseptiable and result in a Denial-of-Service.

Just installed new Time Capsule, wifi now very slow, what amI doing wrong?

Just installed new Time Capsule, wifi now very slow, what am I doing wrong?

It's possible the reason it seems so slow, is that a backup might be in progress - and since it's the first backup everything on the disk is something that Time Machine is backing up and is being transferred across the WiFi at the same time as you're trying to use your Internet. So you're competing with Time Machine data flying across your WiFi along with your internet stuff. So if this is indeed what is happening (look at Time Machine to see if a backup is in progress), either pause the backup to a more convienent time or live with the slowness till the backup is done this first time, and after that you probably will not notice the "competition" on your WiFi. I like to schedule the Time Machine backups to late at night rather than once an hour (the default), but that schedule should be whatever you feel most comfortable with.
There is a handy free utility called "TimeMachine Editor" that you can get from http://timesoftware.free.fr/timemachineeditor/ that lets you create your own customized backup schedule. You can create several schedules to fit your working conditions. I've used it for several years with never a problem. I don't have anything to do with the company - just a happy user.
Good luck...

Time Capsule WiFi hang-up, Freezes

I have the Airport Time Capsule 2TB, Model A1470 purchased Oct 2013. Whenever backup is configured, Time Capsule WiFi hangs up on both Upload and Download. Testing at speedtest.net repeatedly confirms this. It appears that TC can not do both, backup and provide fast wifi at the same time. I also switched out TC for an old Airport Express and the old Airport was faster and never hangs. If I delete the backup disc on TC and do not configure the TC for backup the problem goes away and the new Time Capsule works great.
Question: Has anyone experienced this as well? And, before I take this back to Apple are there any know solutions that will allow the backup to work while providing fast WiFi?
Note: I have connected a Macbook Pro directly to the cable modem and get the Internet speed I’m paying for, so the problem is not with the cable provider.

Test the TC plugged directly to the modem and your mac pro plugged into the TC by ethernet.. with wireless off.
Do you get your full internet speed?
I would test several times over a period of a week. Apple routers are having issues with some cable modems.. the ones usually cited are Motorola SB6121 6141 but there can be others.
Does the problem occur on ethernet?
The wireless problem can happen to everyone.. that is because Apple have no QoS so it is unable to differentiate backups which are low priority background stuff, and high prority movie streaming for instance. But for most people the actual TM backup which goes every hour is only copying files for a minute or two. If you have very long backups then check how much data is being backed up each time.
You could also use a utility to change the backup to once a day.. when you are not busy.. as a work around.
I do not think replacement will fix the problem if there is no actual speed issue.

Iphone not connecting to time capsule wifi

I recently got comcast connection via modem and it took me forever to connect it to my mac book pro (MBP), time capsule and iphone. Everything was working fine till yesterday, the modem was connected to the time capsule and my MBP and iphone were connected to the time capsule via wifi and life was beautiful. Yesterday, by mistake I disconnected the modem, plugged it back in but could not reconnect the iphone to the time capsule wifi. I hooked up my MBP to the modem, went to network> assist me> and was able to get the MBP to connect to the modem and also to the time capsule as wifi (like before). The MBP works fine as wifi, it will only connect to internet with the ethernet cable or as wifi, but not both. If I set the ethernet on the MBP, then it says "airport has a self-assigned IP address -------- and will not be able to connect to the internet" and gives the same message if I connect successfully to airport using assist me and reboot the modem, then it works fine as wifi but ethernet stops and says "ethernet has a self-assigned IP address -------- and will not be able to connect to the internet". Anyways, I am ok using ethernet or wifi on the MBP, but my iphone does not connect to the time capsule at all, it detects it but does not connect to it. I have tried putting in the IP address, subnet mask, router, dns and search domain as static into the iphone using the MBP airport settings. If I enter these as static, the iphone connects to the time capsule but there is no internet. I have the aiport utility app on my iphone which gives a green light for both internet and the time capsule. But my iphone has a 3G sign at the top right, no wifi sign at all. I also changed to airplane mode and then tried to connect to the time capsule, no luck there. I also reset the network settings in the iphone but no luck. From earlier posts on this, I also checked the channel settings, it is both 5 and 2.4 gHz, so no luck there as well. Please help. I need wifi on my iphone to keep my bill down. Thank you so much.

I just want to add that I can connect the iphone to wifi at the office. So the iphone hardware is ok. Please help

Time capsule wifi connectivity issues -apple tv 2 constantly disconnects from time capsule

Having ongoing issues with Time capsule wifi connectivity throughout house.
Apple TV II and PS3 losing wifi connection on a regular basis causing movies/music/gaming to be interupted.
Anyone have same issues and found a solution?

I bought a Time Capsule this weekend and was having a similar problem whereby my MacBook Pro would disconnect regularly from the wi-fi signal. Previously my MacBook Pro held connection permanently to the previous router fine. It was a pain as I couldn't leave things like SugarSync / Dropbox running as they kept disconnecting. I seem to have fixed it though by using AirPort to manually set the 2.4Ghz channel to a hard-wired value (Manual Set-up->AirPort->Wireless->Radio Channel Selection->Edit ....) rather than letting it automatically select the channel. I used iStumbler to choose a channel that was not congested in my area. I'm hazarding a guess that maybe when the signal went weak for a second, it changed the channel when set to automatic and so knocked out any connections.
Well, it worked for me.

Time capsule wifi not working

My time capsule wifi is not working. I believe the issue happened around a couple upgrades ago.
I've searched the internet the found that others have downgraded airport utility and time capsule firmware.
Airport Utility - 5.6.1
Time Capsule - 7.5.2
OS x yosemite
I'm able to see the time capsule and backup but I can't see the wifi SID.

That is gen3 and getting well past the 3year reliable period.
I think you are simply due for replacement.
You can update the firmware to 7.6.4 although on these old units I recommend no greater than 7.6.1
And I doubt it will fix anything. There is no reason 7.5.2 should not work.
I am unsure how you are getting 5.6 utility to work in Yosemite.. but try using the native airport utility.. which is 6.3
Please open the airport utility and set fixed names for wireless and the base station that are short, no spaces and pure alphanumeric.
Then lock the wireless channel but put no wireless password onto the TC .. if it still won't work, sorry it is dead on the wireless side and it is time to replace.

My Time Capsule WiFi connection and internet connection issue

My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
thanks

sspence2990 wrote:
The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 homeportal (192.168.1.254) 2293.483 ms 2129.583 ms 2082.341 ms
2 99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3) 40.775 ms 32.629 ms 39.007 ms
You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
Here is my traceroute.
macproie-5:~ Ray$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 local (192.168.2.254) 11.264 ms 96.869 ms 100.010 ms
2 adsl1.mel.dft.com.au (203.123.69.176) 9.243 ms 8.630 ms 8.172 ms
3 tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73) 9.315 ms 8.626 ms 8.547 ms
4 ve420.er01.mel01.vic.plat.net.au (14.137.114.25) 9.253 ms 8.845 ms 9.041 ms
5 eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121) 28.359 ms 21.754 ms 21.445 ms
6 google.syd02.nsw.plat.net.au (202.62.143.65) 21.414 ms 21.416 ms 22.131 ms
7 72.14.237.21 (72.14.237.21) 22.410 ms 22.240 ms 21.660 ms
8 google-public-dns-a.google.com (8.8.8.8) 21.423 ms 21.762 ms 21.772 ms
My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

How can I set up mhy Airport Express to extend my Time Capsule wifi wirelessly

I want to extend my wifi off my Time Capsule with an Airport Experess in a part of my house that has no data cable ran to it. How do I do this?
Thanks

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How can I set up mhy Airport Express to extend my Time Capsule wifi wirelessly
Assuming that you have the model A1264 or A1392 version of the Express, it must be located where it can receive a strong wireless signal from the Time Capsule to be able to extend it correctly.
A good general location would be a point that is about half way between the Time Capsule and other area that needs more wireless coverage.
You will use AirPort Utility on your computer to configure the Express. An iPhone or iPad could be used as well.
We can provide more help....if you need it....but we'll need to know what version of AirPort Utility that you are using on your computer....or whether you want to use an iPhone or iPad to setup the Express.
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Can I have my Time Capsule wifi and my Verizon router wifi on at the same time?

I want to have my verizon wifi on at the same time as my time capsules wifi but I don't know if it interfere. There's an app that you can use as a remote for your cable box but you need to be on your routers wifi.
Thanks,
Zach

Suggest that you run a few speed checks on both wireless networks with a computer in same room as the wireless router using a site like www.speedtest.net on your browser.
If you are getting close to your plan speeds, then you likely do not have interference issues.
Most routers will scan to find the best available channel to use, so assuming that your equipment is working OK, things should be OK. Try to keep the Verizon router and Time Capsule at least 6-8 feet, or a few meters from each other.
This assumes that you are not living in a crowded situation like an apartment complex, where intereference is pretty much a fact of life due to the very limited number of wireless channels that are available.

Time Capsule - WiFi Fine, Backup Fiasco

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