Time Capsule will only allow Apple products to connect to internet, PC ad PS3 shows excellent signal from TC but won't allow connection.

I have a Mac, iPad, iPhone and several iPod touch devices that can connect to the internet through Time Capsule without a problem. There are times when my work PC and PS3 won't connect to the internet through TC. There doesn't seem to be any reason why this happens and it just started happening in the last month. The PC indicates an excellent wireless connection. If you have any suggestions please put it in very easy to understand terms (I'm not a very technical person).

Ok.. that is very helpful. What OS is your Mac running?
Please now take a few screenshots of your airport utility so I can see the setup of the TC.
But it looks like it is bridged.
Open the utility and click on manual setup.
Take a screenshot of the summary page.
Take a screenshot of the internet tab.
And the other two tabs there.. TCP/IP
And DHCP
Yours will look different to mine.. but there is nothing in them that is needing to be hidden.. it is useless info to another person. I post mine to show it is useless in case it worries you.
I do need some more info.
What is the modem you have? Is it also a wifi router. In the list of wireless you took the snapshots of, you have several wireless names.. I want to know which of those are yours??
The WEP security device is a problem. It is old and near useless.. if you don't own it that is fine.. but if it is yours get rid of it.
Can your PC and PS3 connect to the internet via some other wireless?
It looks like you might be able to simply bypass the TC to connect the PC.
Sometimes it is easier to solve this problem by using different hardware.. and a secondary wireless AP can easily be plugged into a modem router if that is what you have to provide wireless just for your PC devices.
What model is your TC.. ?
Please look at the bottom rubber mat.. there is a number in the top line of the rubber molding.. It will say A1254 or A1302 or A1355 .. those are the numbers for Gen1 , 2 and 3. Gen4 it is on the paper label.. where it always should have been A1409. Please tell me that number.

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My time capsule will only work with one device at a time

I just purchased the Airport time capsule. I have it set up with my imac, but I also run a macbook air, older macbook, PC laptop, PC desktop, wii, xbox, and 3 iphones off of this device. My issue is that my ISP does not serve more than 1 IP address and with previous routers, the IP address they recognized was only on my router. Now, each time a new device tries to use the internet, my ISP is bypassing time capsule and recognizing the device IP address. It's very frustratitng! How do I set up my Time Capsule so that it's IP address is the only one my ISP recognizes, but all my devices are able to run off of the Time Capsule as the router. (obviously I am not over educated in this area so solutions in simple language are greatly appreciated!) Thanks!

I read the same solution somewhere else in the forum but it does not solve my problem. When I set up the Airport, it sets up in bridge mode by default. When I contacted my ISP they said it needed to be in bridge mode (their rationale is that they only allow 1 IP address). I just switched it to DHCP and NAT and this is what the default settings go to:
After I update it with these settings my internet won't work at all and this is the error message I get:
Any suggestions?
My internet "Digis". www.digis.net. They are a smaller company and put a dish on my roof. The modem is very small, does not have a router.

Airport Time Capsule will only operate in Bridge mode

Im a Verizon dsl customer and am trying to configure an Airport Time Capsule with a Westell 2200 modem. The only workable configuration I can come up with is bridge mode. Every other configuration has some sort of conflict with the modem. I have tried to set the modem in bridge mode, with DHCP service both on and off, and connect with the Airport Time Capsule, but was unable to get an internet connection ( I used the password and login for my main email account - perhaps I should have used the vzid but I don't know the password - in the modem I see it says "set by verizon").
I never had this problem with any other router I have used.
Any ideas? Thanks, Klaus
Solved!
Go to Solution.

klaus57 wrote:
Very sorry if this is a stupid question, but if I don't get the dns service from the westell 2200, where will I get it from? The routher asks for this address during the PPPoE setup.
Thanks,
Klaus
DNS should come from the PPPoE connection itself automatically. If you have to, define servers such as 8.8.8.8 and 8.8.4.4. If you have about a half an hour of time where you can leave your machine idle, I would recommend running the DNS Benchmark program from Gibson Research to choose the best (fastest) servers for you.
https://www.grc.com/dns/benchmark.htm
Pick the two consistently fast servers. The program will give you some general recommendations when it completes. I recommend setting up the Custom nameserver list when theprogram asks for that.
========
The first to bring me 1Gbps Fiber for $30/m wins!

My old Dell is connected to the Internet thru a modem. My time capsule will only flash yellow from the same modem. I cannot get it to oprate with steady green light

I have hit the reset button multiple times. I have moved the cables both on the back of the Airport Time Capsule and the Modem, without achieving progress.
I have followed the instruction in the Time capsule directions multiple times. and still cannot achieve the Green Light!
I am stuck and unable to sign on with my MacBook Pro that does not recognize the Time Capsule, because it clearly is not properly functioning.

How old is the TC? Is this the AC version.. then you are stuck.
If it is gen4 or earlier download the airport utility 5.6 for windows and use that on your Dell.
If you have ipad/iphone with iOS 6 or greater you can download the latest airport utility for iOS and use that.. it is much better apparently than the Mac version.
What OS is on the Mac?
It is well worth buying the Thunderbolt to ethernet adapter.. do you happen to already have it.. so you can plug in by ethernet?
Otherwise just do the process again.
But this time do it in isolation.. turn off the modem.
Hard reset or factory reset the TC.
Wait for a few minutes for it to come backup and then open the wifi and you can locate the TC listed in the wifi.. click on it and the airport utility will come up. Setup in isolation so you can then select it and change it to bridge mode.. then plug back into the modem and turn it on.
What modem is it BTW?

Time Capsule Will Not Launch

HELP! My Time Capsule (TC) does not mount on to my desktop. When I try to "back up" manually, I get an exclamation point and a failed notice. I can hear the TC disk spinning, but it never mounts. The only way I can get it to mount onto my desktop is to go to System Preferences, click on Time Machine and press "Change Disk". When I do this, my Time Machine name appears. I then click, enter my password, and then the TM mounts. This seems wrong to me. I thought the beauty of TM is that it works independently. I should also tell you that I always turn off my computer when it's not in use. I'm not sure if that is part of the problem or not. Anyway, whatever help I get will be truly appreciated.

Quite a few are having this particular problem with time machine that backs up to time capsule, that simply does not appear to mount automatically and some go into finder others go into time machines pref's to mount it manually.
I might be wrong in this, but I believe that Time capsule will only mount to the desktop automatically when time machine does it stuff, providing of course that your time machine pref's are set correctly to backup at a certain time. If not then I stand corrected as I have not thoroughly tested this.
A lot of these glitches that appear to be happening is interruption to the auto backup, where one stops the backup in process or the computer is switched off or there is a loose connection to the time capsule, either deliberately or accidently.
When you or accidentally stop Time machine backing up to the Time Capsule and cause an interruption, then Artdirect is right, that you can start off from the previous backup when you start manually as it continue to progress to the end.
Though at least one I know found that this did not work for them and the back-up started from the beginning.
One suggestion it to delete the sparse folders that is created on the time capsule and start over again with the back-up and let Time machine continue its work right to the end, unfortunately for some this has been a nightmare as the backup just suddenly stops for no apparent reason and does not complete it's backup..
Question is now that because of interruptions, and there will be some, especially when ones Time machine is taking forever to backup, and that time machine stops working properly you have to manually back-up again because of the dreaded exclamation mark because it cannot find your time capsule that appears not to be mounted. At least one says that he puts the time capsule as a login item, but this does not work for me.
I hope someone comes up with a solution to this or a work around, but until then you will have to put up with this until Apple perhaps will bring out a firmware update to automatically start the back up after an interruption.

Is Time Capsule the only way to wirelessly back up my mac?

I was hoping I could use an existing external hard drive and hook it up to an Airport Express to wirelessly back up my system. Unfortunately, the USB port on the airport does not recognize external hard drives (from what I know). Thus, is Time Capsule the only method of doing this? Thanks.

Johnny Bagger wrote:
I was hoping I could use an existing external hard drive and hook it up to an Airport Express to wirelessly back up my system. Unfortunately, the USB port on the airport does not recognize external hard drives (from what I know). Thus, is Time Capsule the only method of doing this? Thanks.
If you are limiting yourself to TM, probably, but you can copy files and backup you system to any HD you can see on a network, wireless or not.
CarbonCopyCloner will backup to any network machine - they do not specify wireless or not. I don't know about SuperDuper.
Of course the time to make a backup on a WiFi connection is prohibitive for most users. Backing up 70 GB over even a 100 MB/s link is quite tedious. A Gb Wireless connection might be useful but not many have such a link.

My time capsule will allow only one machine to connect to the internet at a time. Connection sharing is "off" on the Airport Utility. When I try to share an IP address I get the message that "DHCP range that I entered conflicts with the WAN IP address" I

Suddenly, my time capsule will not allow more than one computer to connect to the internet at a time. On the Airport Utility on the internet tab, Connection Sharing is "Off (Bridge Mode)" When I try to change it to sharing an IP address, I get two messages that the beginning and ending DHCP addresses that the DHCP addresses I've entered conflict with the WAN address of my Apple wireless device."
Any ideas?
Thanks

I use a DSL to connect to the internet. The modem is a Westell C90-810030-06. Two things happened in connection with the fail. I upgraded the firmware in both my Time Capsule (connected to the DSL) and the Airport Extreme (connected to my printer--used to extend the network). I also upgraded my Colof Nook to the Android Faux Tablet version. I can't imagine that that is creating some sort of mismatch.
I have now downgraded the firmware on the Time Capsule to 7.4.1 which is what I had before. Fortunately, I found the trick to downloading the older airport utility to find the older firmware. All the older versions disappeared from my computers.
I still have the same problem. Wifi works fine. If a second device connects to the wifi, then it works fine, but the first no longer has a connection.
And my Airport Extreme is not working at all. It cannot be seen by the computer. I tried resetting it. I'm going to connect it by ethernet and downgrade the firmware on it.
I appreciate any help. This is so frustrating.

My airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

my airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

What model is your TC? What is the firmware?
I recommend you do a factory reset and use short names.. not apple recommended names.
Short.. 2-20 characters .. less than 10 even better.
No spaces.
Pure alphanumeric.
Set fixed channels for 2.4ghz wireless.. test with 11, 6, 1 at least.
That often helps.. if not and is old, ie Gen1-4 go back to 7.6.1 firmware which is far more solid.

Airport time capsule will not communicate with apple tv

I have just purchased the new AIRPORT TIME CAPSULE...it will not communicate with my APPLE TV..

Is the Time Capsule the only wireless router in your current network configuration? That is, is it connected directly to an Internet modem (and not another router) via Ethernet? Is the Apple TV in the same room, different room, or different floor from the Time Capsule?

I have an apple time capsule and am about to have xfinity cable and internet hooked up in my new apartment. The cable provider said I need a modem that is Docsis3 capable - will my time capsule do the job or do i need another modem? Thanks

I have an apple time capsule and am about to have xfinity cable and internet hooked up in my new apartment. The cable provider said I need a modem that is Docsis3 capable - will my time capsule do the job or do i need another modem? Thanks

will my time capsule do the job or do i need another modem?
The Time Capsule is only a router...with a built in hard drive. It does not have a modem built in, so you will need to use a separate modem with your new calbe service.
If the cable provider offers a modem with their service it would be good idea to use that device, as you know that it will be supported by your provider in the event of any Internet connection difficulties.
If the provider does not offer a modem, I am sure that they have a list of compatible modems on their website, or check with customer support for more information.

I am the only person in my family with a mac. If my family purchases the Time Capsule, will they be able to use it to back up their files with their PCs?

Yeah, I have a macbook but everyone else has a windows computer. If we buy this will they be able to back up their files on the Time Capsule wirelessly as well? Also, if I put a backup onto the Time Capsule, will everyone be able to see what is on my back up, or will I just be able to see the back up for my computer?

Also, if I put a backup onto the Time Capsule, will everyone be able to see what is on my back up, or will I just be able to see the back up for my computer?
Only you will see the backup of your Mac.
will they be able to back up their files on the Time Capsule wirelessly as well?
You will need a special Windows application like Genie Timeline Pro to be able to backup the PCs automatically to the Time Capsule. Otherwise, you must manually copy the files over.
Check with the Genie folks on backup details for the PCs before you buy.
Genie Timeline Pro | Overview | Time Machine Backup Software for ...

How do i set up the time capsule with only a wireless net work? it keeps asking me to plug in a cable and i do not have one.

how do i set up the time capsule with only a wireless net work? it keeps asking me to plug in a cable and i do not have one.

Are you using a v6 uitlity.. because it is a toy.. ??
Get v5 utility and then you can hold down the option key and select the right mode.
If you have lion, just install it.. For ML follow this.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

The power supply is shot. But that it lasted even this long is the wonder.. not that it died.
The TC runs too hot..
Look on ebay for "Time Capsule power supply"
You can get a replacement and fix it although the economics are not so good.. it is probably time for a new TC.
If you can DIY it is really only a few dollars worth of capacitors that go bad.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
For a bunch of alternatives.

Time Capsule Will Not Connect to the Internet

I would appreciate any help or suggestions with my Time Capsule problem. We have a 1TB Time Capsule, in all of 2010 it worked great. We had 2 Mac Books backing-up to it daily, never had a problem. We purchased an iMac this month and I migrated the setting from one of the Mac Books onto the iMac, no problems. However, now the Time Capsule will not back-up either the iMac or the other Mac Book. The Mac Book that I migrated all the information from hasn't been turned on since the migration. Yesterday, the Time Capsule no longer allow us to connect to the internet. I contacted my ISP to ensure internet service was active and plugged the exisiting Mac Book (we still use) into the cable modem and was able to use the internet. This morning the TC wouldn't allow audio streaming to an ATV. Any ideas on what to do to correct the problem?

I'm good with erasing all former back-ups on the Time Capsule and starting fresh with the iMac. Please tell me how.
o Open AirPort Utility - Click Manual Setup
o Click the Disks icon
o Click the Disks tab just below the Disks icon
o Click the Erase button in the center of the window
The Quick Erase option will be fine for your purposes. This will only take a moment or two.
When you are ready to backup the iMac,
o Connect it to one of the LAN <-> ports on the Time Capsule using an ethernet cable
o Open System Preferences (gear icon) on the dock
o Open Time Machine
o Click Select Disk
o Click on your Time Capsule to highlight it
o Click Use for Backup
The backup will begin in a few minutes. Allow a long time for the backup. A good time to start this is late at night so you can let the backup run overnight.
Message was edited by: Bob Timmons

HT3728 Why does time capsule every day or so stop backing up? Wifi still seems to work. Time capsule is only a few weeks old and is connected via Ethernet to the router and iMac.

Why does time capsule go missing from the network. The green light is lit at all times. I am unable to use the software the only thing I can do is power cycle time capsule, by unplugging and plugging the mains back in.
My time capsule is only a few weeks old, any ideas?
I am new to apple products very impressed with iPhone 5, I pad, iMac. Really not sure about time capsule!
Thanks

An external drive is much more reliable.. the issue has to do with network connection and loss of something.. although I am sorry I cannot tell you exactly what. The computer is still connected, still works on internet but has actually lost the hard disk.. lost and cannot find it without a restart.
If you want to try a few changes it can help.
1. If you are connected by ethernet make sure wireless is off in the imac.. having only one network connection is better than two.
2. Redo the TC setup with all short names.. no spaces.. pure alphanumeric. Apple has these long names with spaces and characters like apostrophe by default but they are not a help.
3. If the TC is the main router then reduce the dhcp lease time.. make it 20min.. that keeps everything refreshed and up to date.
None of those fix it but they may help stretch out the interval.

Time Capsule will only allow Apple products to connect to internet, PC ad PS3 shows excellent signal from TC but won't allow connection.

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