Time capsule wireless connectivity

I've got a two story house. The Time Capsule is upstairs, but my Macbook, only 20 feet away downstairs, has a weak signal. Any ideas on how I can maximize the signal?

rufsak,
Try these...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook;s hardware so touch the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
Let us know if any of the above helped improve your situation.
Cheers!

Similar Messages

  • HOME HUB AND TIME CAPSULE WIRELESS CONNECTION

    hi,
    i have recently moved house and have BT broadband and Sky TV. The point where the master socket comes into my house is in an upstairs bedroom, well away from my living room where the TV is... So i'm wondering if its possible to have the Home Hub in the bedroom and then connect my apple time capsule wirelessly to it, then run ethernet from the TC to my Sky box for downloading TV etc. I may need to move the BT master socket to the living room, but hoping to find a workaround.
    I have read some of the forums about bridging etc, but im not sure if this will solve the issue.
    Any help would be appreciated!
    Cheers

    Since you, effectively, have two routers in series you will want to reconfigure the downstream router (the TC in this case) as a bridge to allow the upstream router (BT HomeHub) to continue to provide both NAT & DHCP services for all wired & wireless clients.
    To set up the Time Capsule (TC) as a bridge, either connect to the TC's wireless network or temporarily connect your computer directly (using an Ethernet cable) to one of the LAN port of the TC, and then, using the AirPort Utility, change this setting:
    Internet - Internet Connection tab
    o Connection Sharing: Off (Bridge Mode)
    o Click Update to apply the new settings.

  • G4 imac and time capsule wireless connection

    I have a dual band time capsule working wirelessly with 3 macs all intel (24 iMac, mbp 13, mb 13) with no issues. I was trying to connect a 17" flat panel G4 to the same wireless network on the time capsule and it fails to see the network.
    When I type in the network name and password (WPA) it comes back with "encryption method not supported by the wireless network". Although all the others macs are working on this same network using the same encryption, the old iMac refuses to play nice. Is there something else I've overlooked?
    This G4 has been on a various wireless networks over the past 5 years. It is running 10.4.11 and I know it will not support time machine, but still hoping it can share the wireless network.
    Thanks

    James,
    You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
    Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
    Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
    The Ethernet ports on the  Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
    This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
    If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
    So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

  • Time Capsule wireless connection through Netgear connection

    I am now using a Netgear N300 Gigabite modem/router as my main access point (internet et al). However, I want to continue to use my Time Capsule as a wireless drive.
    I'm not sure what I should set the Netgear and Time Capsule so that the Time Capsule does not interfere with the Netgear internet connection. Right now that is what it is doing. I have to set the Time Capsule to bridge and connect to it separately.
    So, is there a way to access the TC hard drive through the Netgear wirelessly?
    i.e. with my laptop I want to stay connected to the Netgear and have internet access but also be able to connect to TC through that Netgear connection.
    I don't want to ethernet the TC to the NG. I have my TC ethernet connected to my iMac. So I need to have the NG and TC cooperating wirelessly.

    James,
    You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
    Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
    Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
    The Ethernet ports on the  Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
    This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
    If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
    So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

  • HT201068 I updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is having.

    I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
    1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
    3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
    Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

    Hey evebutterflies,
    I see that you are having some connection issues with your Time Capsule. Are these issues only present when using Remote Desktop Admin 3.8? If so, you may need to review the information in the following article and see if this sheds some light on the issue:
    Apple Remote Desktop: Troubleshooting Connection to Client Behind NAT Router
    http://support.apple.com/kb/TA20780
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • HT201068 Updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is slow

    I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
    1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
    3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
    Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

    Most home routers running 24/7 are good for about 3years.. your TC has now managed to survive 6 years.. it is well and truly time for a replacement. Simple fact is, it should be dead by now.. so you are living on borrowed time whatever happens.
    Why RDA would slow the wireless I am not sure..
    Are you running Yosemite.. ?? I tend to point the finger at the OS rather than an application.. mind you if the amount of data going back and forth has increased.. what appears to be slower wireless might actually be something else.
    Apple has reasonable wireless analyser built into the OS since mountain lion.. it is well worth using.
    http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
    I recommend doing a few things like short names, no spaces pure alphanumeric for everything in networks. Passwords also must comply. Apple made changes to network protocols since Mavericks but did not fix the names being recommended in the airport utility.. and still haven't which break their own rules.
    And fix names for bands differently so you can force the connection.. plus setting channels.
    However in a unit of that age.. it will have pretty weak 5ghz and that is what is important for high speed wireless.. Apple have hindered 2.4ghz since forever.

  • Time Capsule wireless connection to DGN1000

    Hi there, what I'd like to do is... Connect my Time Capsule (upstairs) to my Netgear DGN1000 router (downstairs) wirelessly! Therefore increasing my wireless range, and allowing me ethernet ports upstairs, instead of sharing my Macs airport connection via ethernet.
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    It's also quite a long distance for an ethernet cable
    the ethernet cable will work fine for 100M.. and I doubt it is that far.
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    After trying wireless repeaters and bridges doing video streaming.. for ages.. and getting it to work really well.. until the gremlins get in.. ie it runs perfectly for 49 minutes of a 55min show and will then begin to glitch.. It was like clockwork.. if the show was a 2 hour film it would not glitch until 1hour 50min. Running ethernet fixed it permanently.. then you can just plug in wireless AP at those points you need wireless.
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  • Can I use the Airport Time Capsule Wirelessly without being connected to my router/mac by ethernet?

    Hey
    I've recently bought a 3TB Airport Time Capsule, with the sole intention of being able to perform wireless backups.
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    If this is not possible, or practicable, are there other alternatives that I should explore? (non-cloud)
    Thanks in advance
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    PS
    Boring background:
    I'm in a rental property with a woefully inadequate number of plugs in practical places. In addition there is only one phone socket. The result being insufficient safe space to have the existing router, and the Airport TC along with the existing electrical items.

    Unfortunately, Apple designed the Time Capsule to connect to a modem or modem/router using an Ethernet connection.
    If you do this, you do have the option of turning off the wireless on the Time Capsule and using your existing wireless for backups. Backups will be automatic this way, in the background. The Time Capsule could be located anywhere an Ethernet cable will reach.....up to 300+ feet or about 100 meters.
    The other option.....not recommended and not convenient at all.....is to set up the Time Capsule......without an Ethernet connection and then have the Time Capsule provide a wireless network that would not have Internet access.
    So, when you wanted to back up, you would have to manually "switch" to the Time Capsule network for that process, then once the backup was done, manually "switch" back again to your normal wireless network for normal operations.  A real mess, not to mention the possibility of wireless interference between the networks that may create other issues.

  • Connecting Time Capsule wirelessly to Airport Extreme

    Hello,
    I have just purchased a Time Capsule v7.3.1. I am trying to have my Airport Extreme connect wirelessly to my Time Capsule and then use the ethernet connection "wired" to my Xbox. I am unable to get an ethernet address that works when connected via ethernet. I had two Airport extreme's previously connected via wireless and had my Xbox connected via Ethernet on my one Extreme and things worked fine. It seems that my Time Capsule when connected via wireless to my Airport Extreme isn't getting a valid ethernet DHCP address and I cannot get it to work. When I use the wireless connection on my Airport Extreme it seems to work fine when I access the wireless connection to the Airport Extreme. However, wired does not.. Time Capsule

    your secondary router should be placed using the manual button once Airport Utility is launched in "bridge" mode. then configure your ethernet and wireless.

  • Mac connects but PC won't connect to internet via TIme Capsule wireless net

    I have my personal Mac and work PC at home. I'm switching from a wireless network using my airport extreme base station to a new time capsule. Had no problems earlier, but now with my new wireless network I have the following problem:
    - Both Mac and PC are able to connect to my home wireless network created through Time Capsule
    - Only Mac can access the internet via the Time Capsule wireless network
    - PC connects fine to the wireless network, but the settings indicate the internet cannot be accessed
    I've tried fiddling with configurations etc. but cannot seem to get the PC to connect through to the internet using my Time Capsule.
    The PC will connect directly to the net if I plug in the ethernet from my cable modem....What's the problem? Any ideas?

    Welcome to the discussions forum AZR-DC.
    The PC will connect directly to the net if I plug in the ethernet from my cable modem...
    Make it a habit to power down your modem whenever you connect something different to it. Merely detaching the AEBS and attaching your Time Capsule or your computer directly will confuse most modems, so leave it powered down for a few moments. Power down your other equipment while you're at it.
    Then, power up all the equipment as follows:
    Modem... wait a few moments for it to complete its startup sequence.
    Time Capsule. Wait a few moments again.
    Computers.
    Be sure your PC and your Mac are getting their addresses "via DHCP".

  • Connecting time capsule wirelessly to BT home hub

    Help unable to set up time capsule to wirelessly join my BT home hub (original white home hub for use in UK). Goes through all the stages then when restarts can't find airport device. Took it to local genius bar and worked fine there. Is this a problem peculiar to home hubs?

    ESM@ESM, welcome to the discussion area!
    In order to "Join a wireless network", you need to know the exact type of wireless security that your BT Home Hub is using, so you can provide those settings to the Time Capsule. It cannot join your network unless you have the correct settings.
    It would be much easier to configure your Time Capsule to connect to your Home Hub using an ethernet cable. This will still allow you to use your Home Hub wireless network for backups, and you'll also have the option to use ethernet for backups, which will allow you to backup much more quickly. Can you consider that option?

  • Can time capsule be connected wirelessly and still use ethernet ports for other devices?

    can time capsule be connected wirelessly and still use ethernet ports for other devices? we have it connected wirelessly but devices connected to the ethernet ports are not working.

    Not as an additional router.. the TC will be plugged into the main router via ethernet (or ethernet equivalent)..
    Then the TC is setup in bridge mode. It will simply act as a Switch and HDD.
    The wireless can be setup in a number of ways.
    From your convenience point of view use it in roaming network mode..
    you simply give the TC the same Wireless Name as the existing routers SSID.
    Same security setting and password. WPA2 Personal = WPA2 AES which is the best.
    But they both use different wireless channels.. normally if you leave the TC on auto it will work fine, but I prefer to control the network.. so set the main router to say 1 and the TC to 11.
    You can also use a completely different wireless name etc.. that is up to you. It is still a single flat network and the only thing that is important is only having one router.

  • My MBP doesn't remember my Time Capsule wireless network when waking from sleep

    My MBP (OS 10.5.8) doesn't remember my Time Capsule wireless network when waking from sleep.  Thus, every time my MBP wakes from sleep, I need to select the Airport icon in the upper menu bar, select "Join other network", enter SSID and password.  This is very cumbersome.  And, I never had this problem when I was using the ISP's provided wireless router/gateway/DSL modem. Adding the Time Capsule and using it to generate the wireless network has introduced this problem. 
    It appears that this problem has to do with the hidden SSID.  I don't need the lecture on how hidden SSID provides no serious security benefit.  That's why I have the WPA2 encryption.  I'm interested in a solution that will allow the Time Capsule to generate the wireless network, maintain a hidden SSID, continue to use WPA2 encryption, but have my MBP recognzie and autoconnect to this network.
    Solutions I've alread tried:
    1. Open Network Preferences
    2. Select Airport from left hand column (and ensure Airport is at top of that list)
    3.  Select Advanced
    4.  Delete all Preferred Networks.
    5.  Apply settings.
    6.  Restart computer
    7.  Return to Network Preferences and from Advanced page, manually add my network with hidden SSID and WPA2 password
    This solution works fine as long as I don't take my computer elsewhere and connect to another network.  As soon as my preferred networks list gets another network, my MBP stops finding my TC network.  Since I take my laptop to a lot of places (it's a laptop, after all...) this is a problem.
    As I say, prior to adding the TC on my network (and using it to generate the wireless network), my MBP had no problem keeping 50+ preferred network names/passwords in the Preferred Network list, but always automatically finding/connecting to my home network without the need to "Join other network."  Thus, I assume the problem lies with the Time Capsule.
    Any ideas?

    LaPastenague, thanks for weighing in.  Didn't know that the hidden SSID capability was not IEEE standardized, and thus different devices will handle hidden SSID differently.  With my admittedly limited knowledge of how SSID/hidden SSID works, I'm still a little confused as to why my MBP would remember the generic router/gateway's hidden network, but struggle with the TC's hidden network.
    To my knowledge, when an SSID is broadcast by a base station (Airport, wireless gateway, etc.), a connecting device (like a laptop, iPad, etc.) detects this broadcast--this would be a passive reception of this SSID signal.
    When an SSID is hidden, the base station does not broadcast its identification.  Rather, a connecting device must transmit the name, and when the base station recognizes the broadcast, the connection is made. That's what you do when you select "Join another network" and manually enter the SSID.
    The idea with OS X's Network Preferences is that these steps, whether for hidden networks or broadcast SSIDs, become automated.
    Where is the potential for a different chipset between the TC and the previously used wireless router/gateway to alter this functionality?  Shouldn't the selection of an SSID by the MBP to broadcast to seek for a base station be a function solely on the MBP?  And once broadcast by the MBP, the TC should detect and reply? 
    Basically, the MBP can connect to the hidden TC manually just fine.  The MBP can connect to the old setup automatically just fine.  The MBP cannot connect to the TC automatically.  Aren't these automatic connection functions solely on the MBP?
    I'll try un-hiding the network and re-verifying that the problem is exclusively with the hidden network.
    Z

  • Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC?

    Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC? I was wondering since my iTunes files and folders are connected to iTunes.

    You can but the TC is the worst possible location. The design is slow to start and quick to stop data connections.. that will cause trouble.
    Moving folders has specific instructions.
    http://support.apple.com/kb/ht1364
    Move it to an external hard disk fine.. but be very sure you will not be happy with the TC as a location.

  • Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

    Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

    igonneau wrote:
    Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
    You can, but how are you going to back up those other files?  When (not if) your Time Capsule fails, you risk losing them.  See #Q3 in Using Time Machine with a Time Capsule for details.
    Then can i access these files only on the time capsule without connecting it?
    Not sure what you mean.  You have to connect a computer, either via Ethernet cable or wirelessly, to read or write to the disk. 

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