Time Capsule wireless intermittent drop outs to PC and iPhone

I have a Time Capsule that we use in our home as a wireless router and back-up. It is connected to a Comcast cable modem only. It has worked well, but about a couple months ago we started to have issues. Our iMac sees the Time Capsule through the wireless fine and has no connectivity issues. However, my PC laptop, that used to connect wirelessly, now has issues keeping a connection and so does my iPhone. The two devices will see the network and connect, but the connection drops out after a minute or so, then reconnects, and the cycle continues. I am not sure what to do to fix this and it makes me even more confused since our iMac has no issues with the wireless connection. Has anyone experienced this issue? Thanks!

All that is Ok, and TIvo says I am hooked up correctly. THey say this is the problem, they can look at the box to see the error #.
The following ports (whether inbound or outbound) must be open to allow your TiVo box to communicate with the TiVo Servers, other TiVo boxes, and your Macintosh or Windows PC:
TCP port 37
TCP port 80
TCP port 443
TCP port 2190
TCP port 4430
TCP port 5222
TCP port 5223
TCP port 5254
TCP port 5354
TCP port 7287-7297
TCP port 8000
TCP ports 8080-8089
TCP port 8101
TCP port 8102
TCP port 8181
TCP port 8200
UDP port 37
UDP port 123
UDP port 2190
UDP port 5353
In addition, TiVo Desktop for Macintosh computers requires at least one of the following ports to be open for communications: 8101, 8102, or 8200.
Didn't locate any information about this.

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Lost internet connection via time capsule, wireless signal grayed out. What may be wrong?

My mac mini started intermitently losing connection to the Internet. Checked settings, look OK, no changes. Wireless signal icon in the menu bar is sometimes full sometimes grayed out (no connection at all). Other computers connecting via the same Time Capsule without any problems. I've serched forums and tried some suggestions to no avail. My mini is core 2 duo 1.83 GHz, 2GB RAM. Snow Leopard up to date.
What may be wrong?

Well, I reset the TimeCapsule to factory settings and configured it again for my home network and all works like a charm again.

Time Capsule wireless signal drops inexplicably

My MacBook Pro is less than a year old. I am online wirelessly via my room mate's brand new Time Capsule router, which is only 15 feet away. The Time Capsule has been here maybe 2 weeks. I always get 4 bars, except tonight the signal drops repeatedly to 1 bar. I can't see any reason why this would happen. I suspect a problem with 10.5.2.

A lot of things can interfere with your signal. A cordless phone operating at 2.4 GHz, a microwave oven, or another nearby access point will affect your signal strength.

How to access Time Capsule hard drive with out internet connection?

Basically I live in a four bedroom house. One of my roomates moved out who had the internet in there name. Now i dont have an internet access but I have the Time Capsule with a 2 TB hard drive that stores my whole itunes library. I have enough space on my Macbook Air to store my whole library. I'd like to move my whole iTunes library back to my computer and wipe the Time Capsule Clean.

If the Time Capsule is providing a wireless network signal, an Internet connection does not need to exist to move files from the Mac to the Time Capsule, or vice versa.
Log onto the Time Capsule wireless network
Open Macintosh HD
Look for the Time Capsule icon under the SHARED heading on the left side of the window
Click on the Time Capsule icon and a folder named Data (unless you have renamed it) will appear to the right
Double click Data to mount the drive on the Mac's desktop
Open the drive on the desktop and you can drag/drop files over to the destination that you choose on the Mac.
Once the file transfer is complete, double check to make sure that the files are back on your Mac and everything is working properly. Then, you can erase the Time Capsule hard drive.

IPhone 4S Can't see Time Capsule Wireless after IO6 update

My iphone can't see my Time Capsule wireless network after upgrading to IO6. My iPad3 works fine after upgrade.
I determined that if I change settings on the TC to 802.11N(b/g) compatible it can see/connect.
Seems to be a problem with the 802.11 5GHz band that the iPhone can't see after the IOS6 update.
Not sure if this is the same issue that others are seeing but could be worth a try to change your router's radio config.
Hopefully Apple sorts this out soon.
Very annoying to upgrade and have existing networking break!!!!
Bad Karma and I just ordered 2 new iPhone 5's

Still having this issue - used to be able to connect prior to this update - The iPhone has no problem auto joining the local Cable WiFi - but still doesn't show the Time Capsule WiFi SSID's in the list. iPad and three other Macs see and can join the Time Capsule WiFi.

My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book). The laptop shows reception of other nearby Wi-Fi transmitters, but not mine. I have changed the bands, but the problem comes back. Transmitter problem or interference?

My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book). My hard-wired iMac still has internet capability. The laptop shows reception of other nearby Wi-Fi transmitters, but not mine. I have changed the bands back and forth, but the problem comes back. How can I check if it is a transmitter problem or interference?

Let me see if I can suggest a strategy.
I have talked with my ISP and he said that I am not the only one with an Airport Extreme with the same issue. He said to try to write the DNS direclty, rather than using the Auto settings - still nothing works.
What modem do you have and what sort of broadband?
What mode is the AE in.. router or bridge?
I have an Airport Express from 2010. Since about a month and definetly since yesterday, I cannot connect any device via Wifi to it although LAN connection works correctly.
Is this express or extreme.. the rest of the post you refer to extreme.
What is the actual model number of the AE? A1xxx from the base or the part number MCxxx from the box.
If the AE is bridge.. I want you to try a different method.. put it in router mode.. don't worry about double NAT but ensure the IP range of the modem /router is different to the AE.. so if one is 192.168.x.x then the AE on default at 10.x.x.x is fine.. if the main router is 10.x then move the AE to 192.168.x.x
Make sure the guest wireless is off.
Using a 5.6 utility on your 10.6.8 OS mini go to the log and see if the wireless is registering..
You should see lists of wireless connection like..
Post as many screenshots of the setup as you can.. it helps loads.
IPv6 is starting to become a pain.. try it off and try local link and try auto.. in the computer.

Extend Time Capsule Wireless Range

I am having trouble with my Time Capsule's wireless range. I am not a networking expert by any means. I own an old building that is 4 stories connected by stairs with thick walls. All the rooms ethernet cables converge in a cubby on the 3rd floor. I placed my Time Capsule in the cubby, but I couldn't receive a wireless signal from the 1st floor. This is ironic because I have an old Netgear G router that sends signals throughout all 4 floors. So I bought an Airport Express to extend my network wirelessly, but the signal has been unstable perhaps because the Time Capsule's wireless signal is too weak. So I want to connect the Airport Express on the 1st floor using the Ethernet link from the 3rd floor Time Capsule which is my main router. From my research, I discovered about WDS networks, which I believe you have to use in order to create a network with multiple Apple base stations linked through ethernet.
I called Applecare who told me:
-To connect from Time Capsule to Airport Express using Ethernet, must use WDS network. Setup Airport Express as Relay, NOT Remote.
-Relay- Direct ethernet connection from Time Capsule to Airport Express, then wireless connection from Airport Express to Macbook.
-Remote- Wireless signal from Time Capsule to Airport Express, then direct Ethernet connection from Airport Express to Macbook
I have several questions for you wise people out there:
1. To extend the Time Capsule wireless network using the Airport Express, but connected directly via ethernet, do I need to setup a WDS network?
2. I prefer to just use the simple Apple settings "extend network wirelessly". Will this setting only boost a wireless signal received from the Time Capsule? Can it not extend a wireless signal sent directly from Ethernet?
3. I'm considering getting a Quickertek Triband antenna to place outside the cubby. Anyone have any experience with Airport external antennas?:
http://www.quickertek.com/products/timecapsuletriband.php
Any information would be much appreciated! These networking issues have been giving me months of headache.
Thank you!
Alexander
Specs:
Apple Time Capsule 1TB
Airport Express N version
Connected with 2.4ghz. band to N capable Macs.

Extending your network with an AirPort Express (AX) won't boost the TimeCapsule's (TC's) range per se. It will expand the network's range by adding another transceiver.
If you'd prefer to avoid using Ethernet to connect the TC and AX, you might get a better signal on the first floor if the AX was on the second floor, i.e, roughly halfway between the TC and the 1st-floor computer. [Extending the range of an 802.11n network|http://docs.info.apple.com/article.html?path=AirPortUtility/5.1/en/ap21 24.html] describes how to configure them.
If an Ethernet linkup is no problem, though, that should work even better. In this case, it's best to use different (by 3 or more) channels on the 2 stations to reduce the chance that they'll interfere with each other.
Either way, it's best to use the same network name, network password, and encryption on both stations so you can roam freely through the building without needing to switch manually between them.
[Designing AirPort Networks 10.5-Windows manual|http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf] is another good resource you may find helpful.

Satellite Z830 - Wireless adapter drop out/conflict with USB

My Satellite Z830 has a wierd problem. The wireless connectivity works well until I plug a usb flashdrive into the usb 3 port on the side. The wireless then drops out after a period and from then on it cant find any wireless connections available. It effectively kills the wireless adapter, or at least makes it less reliable.
You have to reboot to get the connection back. I've tried with a few different usb storage devices with the same outcome. Both the wireless connection and the usb drive work fine, but not at the same time. This happens regardless of whether using the battery or when plugged in. I checked the power settings to ensure there wasnt some problem there. Everything is just on factory install/settings generally, so I cant imagine it is anything I've changed.
I'm at work, but I'll see if I have the same problem with the usb sockets at the back, and/or with powered usb hard disk, when i get home. This is really annoying, as you cant use the net and leave a usb disk in without risking a drop out. I havent checked messing around with USB root hub settings or IRC issues as this seems unlikely. Any thoughts or is the a "give it back to Toshiba" issue - I'd rather not have the down time. It took me quite a while to work out this was the problem.
The wireless connection itself is very strong where the ultrabook is being used, so isnt a signal strength issue.

I used inSSIDer Office 5 day trial (http://www.metageek.net/support/downloads/)
too identify the same problem with my Z830.
_The results are really astonishing:_
the signal strength measured in dBm increases by > 100 times when the corded mouse is unplugged from the from the side USB port.
(plugging it into any of the USB ports in the back has no impact on the signal strength.)
In my case it jumped from -68 dBm to -41 dBm,: the -27 dBm difference means a 22.4 times improvement in signal strength (from about 100 pW to 2,240 pW).
See wikipedia for signal strength calculations: http://en.wikipedia.org/wiki/DBm
I tested to plug in an external hard disk into the side USB and it had the same -27 dBm effect on the signal strength.
In other words the wifi signal strength jumps from poor to excellent when the side USB is not used.
Toshiba must look into this significant hardware design fault and in the interim, as the very least, must advise their customers against using the side USB port when on a wireless network.

Time Capsule wireless problem

recently my TC which as been working fine, lost its wireless connection. I went back to the factory default settings and reset the entire system. My laptop "sees" the TC right away in Airport Utility but cannot read the configuration profile (times out). If I plug in an ethernet cord from the TC to my laptop everything works just fine. As soon as I unplug, nothing. Obviously, I am not getting a wireless signal from the TC.
I unplugged the Airport Express unit I have b/c I was concerned about interference. I also reverted to 7.3.2 from the newer version.
I have restarted the TC repeatedly with no improvement.

Hi mmcb and welcome to the discussions.
Sorry, I can't quite follow your description, so apologies if you have already tried this. Have you tried connecting the ethernet cable from your computer to one of the LAN ports on the TC to try to configure or re-configure it using AirPort Utility?
As you describe, it does sound like you do not have wireless set up on the TC.
When you have Airport Utility open, click on Manual Setup at the lower left of the pane. On the next window, click the Airport Icon at the top of the pane. Then click the Wireless tab in the next line below that reads Summary - Time Capsule - Wireless-Access.
Check to make sure that the Wireless Mode is set to "Create a Wireless Network". You should see your wireless network name, radio settings security, and password. If not, you need to reconfigure them. See if that helps.

Time Capsule wireless speeds issue

I recently upgraded my internet service to a 16 Mbps cable modem service, and am thrilled with the speeds I'm getting when my iMac or MBP is directly connected to the Time Capsule by ethernet. When connected in this fashion, I can easily download at 2.0 MB/sec or more. On wireless, however, there is a discrepancy I cannot explain. Although the iMac and MBP can transfer data over wireless between each other at speeds of several MB/sec or more, when I try to download from the internet over the Time Capsule wireless I get only 200-400 KB/sec. Obviously there's nothing inherently limiting the wireless to those speeds, so I cannot explain it. Using one of the older 1 TB Time Capsules at 2.4 GHZ, 802.11n (b/g compatible - no option to change near as I can tell), WPA personal, and I have an Airport Express N at the other end of the house to extend the range. Any thoughts?

I'm sure this doesn't help you, but I think I have the exact opposite experience from you. When I connect to my Time Capsule with either ethernet or wifi, I can download from the internet at speeds of 14000Kbps, which is about 1.4MBps, I guess. For the LAN, if I'm connected via ethernet, I can get pretty phenomenal speeds. But if even one system is connected via AirPort, the speed drops to where I'm struggling to get 1KBps. It makes streaming to my AppleTV impossible - I need to decide a day early about any movies to watch. And syncing up iTunes between my desktop and laptop takes hours if done over WiFi as opposed to taking seconds if done over ethernet. So far I've found no option to select to speed things up. I hope you find an answer - maybe my problem is related to yours.
For changing to 802.11n only, I've never found a way that would work either.

Time Capsule wireless reduces my broadband speed

Does anyone have any idea how my Time Capsule wireless is managing to strangle my download rates? I have restarted etc etc oh and turned off the wireless on the BT Router which seems to have helped...but still:
My old Powerbook (10.4.11) is connected directly to the BT Router via an ethernet cable. It is getting pretty consistent download speeds of 5,6,7 Megs....BUT here are the rubbish results via MacBook Pro and Wireless on the Time Capsule (500gig version) the first figure is download, the second is upload.
The figures are actually VERY flattering - again and again webpages simply fail to load and I have to cancel and start again. It's driving me mad...any ideas?
23/11/2008 21:05:26 656 Kbps 301 Kbps
23/11/2008 11:14:28 768 Kbps 106 Kbps
23/11/2008 11:11:53 2184 Kbps 166 Kbps
23/11/2008 11:06:59 2328 Kbps 304 Kbps
23/11/2008 10:44:44 3880 Kbps 299 Kbps
23/11/2008 10:44:29 2488 Kbps 300 Kbps
23/11/2008 10:15:50 752 Kbps 313 Kbps
22/11/2008 11:26:46 904 Kbps 345 Kbps
22/11/2008 10:24:04 656 Kbps 130 Kbps
22/11/2008 08:59:16 3056 Kbps 317 Kbps
22/11/2008 08:31:55 1592 Kbps 346 Kbps
22/11/2008 08:16:12 664 Kbps 161 Kbps
22/11/2008 00:10:13 992 Kbps 334 Kbps
22/11/2008 00:08:55 1096 Kbps 291 Kbps
22/11/2008 00:03:08 1400 Kbps 300 Kbps
22/11/2008 00:00:42 4816 Kbps 339 Kbps
21/11/2008 23:57:05 1496 Kbps 341 Kbps
I don't mind being Traffic Shaped too much I guess - but web pages stalling and stopping will lead to violence soon!

Hi Peter,
You have just described almost exactly the problems and conclusion I have. Unplugging and restarting almost every day to get even half decent connection speed - yep, I'm with you on that one. Pile of rubbish. And accessing the hard drive wirelessly through Finder - even navigating around the folders takes ages. I dearly love Apple kit, but as you say, it is embarrassing when you try using it in front of anyone else, and it performs like this.
Like you, I'm also currently wondering about returning my 6 month old Time Capsule, and am trying to find out whether I/we are just unlucky to have got duff ones, or is this standard behavior for a TC? If anyone else has any comments, I'd be interested to hear.
By the way, about having AirTunes skip and cut out, I did have the same problem initially, but I changed the way the Airport Express was configured, and that fixed it. I think I changed it from the 'Extend your wireless network' to the 'just act as a dumb music router' option, or whatever the wording is. You may find that at least you can fix that issue.
Jim.

New to Apple and Time Capsule Wireless

I am a new apple customer. I just bought my 1st iMac and I am trying to make the total break from MS.
I have mediacom as my ISP and my present wireless router is a Linksys WRT600n (purchased about 3 years ago). With this system I have had problems with coverage in my house as well as needing to reboot the device often.
The router is located in a 1st floor bedroom and I get spotty coverage in the living room and even more spotty service in the adjacent kitchen. The distances away from the router as the crow flies is 24 feet for the living room (involves 4 interior walls) plus 15 more feet (an another wall) to the kitchen. Since we use our wireless system more in our living room and our bedroom (this is only 12 feet away and 1 interior wall), I have decided to move the wireless router to the living room and place it on top of a entertainment center. My thinking is that it will provide better coverage to the areas where we use it (hoping to use Apple TV in both living room and bedroom).
This leads me to my question: what has been the experience of the time capsule community in regards to time capsule wireless coverage and reliability?
Also, please note that the iMac will be located in the same bedroom where I will be removing the current router and as such, the wireless backup capabilities of the time capsule will need to traverse the same 24 feet and 4 interior walls.
Any feedback will be most appreciated.
Harvey49

The reliability of the Apple Extreme is very good.. TC much less good. 3years is often a failure point for stuff that runs too hot. Like your WRT600N and the TC with its Green Drive and internal power supply.
On wireless range though I would say pretty ordinary. I have tested all the generations of the TC and most of the Extreme.. including Gen5. In my double storey house with an old G wireless modem router (downstairs extreme end).. right near the TC/AE whichever I am running.. from the other end of the house (upstairs) the old G wireless gives more than adequate signal to get full speed internet.. the TC does not.. And 5ghz goes pretty much to the next room and then disappears but that is as expected.
Use the tests here to find what give good range.
http://www.smallnetbuilder.com/lanwan/router-charts/bar/58-2_4-ghz-dn (you can change the chart to give speed in the worst location ie F http://www.smallnetbuilder.com/lanwan/router-charts/bar/58-2_4-ghz-dn?see=P_F
Airport extreme is there. Well down but there.

My MBP doesn't remember my Time Capsule wireless network when waking from sleep

My MBP (OS 10.5.8) doesn't remember my Time Capsule wireless network when waking from sleep. Thus, every time my MBP wakes from sleep, I need to select the Airport icon in the upper menu bar, select "Join other network", enter SSID and password. This is very cumbersome. And, I never had this problem when I was using the ISP's provided wireless router/gateway/DSL modem. Adding the Time Capsule and using it to generate the wireless network has introduced this problem.
It appears that this problem has to do with the hidden SSID. I don't need the lecture on how hidden SSID provides no serious security benefit. That's why I have the WPA2 encryption. I'm interested in a solution that will allow the Time Capsule to generate the wireless network, maintain a hidden SSID, continue to use WPA2 encryption, but have my MBP recognzie and autoconnect to this network.
Solutions I've alread tried:
1. Open Network Preferences
2. Select Airport from left hand column (and ensure Airport is at top of that list)
3. Select Advanced
4. Delete all Preferred Networks.
5. Apply settings.
6. Restart computer
7. Return to Network Preferences and from Advanced page, manually add my network with hidden SSID and WPA2 password
This solution works fine as long as I don't take my computer elsewhere and connect to another network. As soon as my preferred networks list gets another network, my MBP stops finding my TC network. Since I take my laptop to a lot of places (it's a laptop, after all...) this is a problem.
As I say, prior to adding the TC on my network (and using it to generate the wireless network), my MBP had no problem keeping 50+ preferred network names/passwords in the Preferred Network list, but always automatically finding/connecting to my home network without the need to "Join other network." Thus, I assume the problem lies with the Time Capsule.
Any ideas?

LaPastenague, thanks for weighing in. Didn't know that the hidden SSID capability was not IEEE standardized, and thus different devices will handle hidden SSID differently. With my admittedly limited knowledge of how SSID/hidden SSID works, I'm still a little confused as to why my MBP would remember the generic router/gateway's hidden network, but struggle with the TC's hidden network.
To my knowledge, when an SSID is broadcast by a base station (Airport, wireless gateway, etc.), a connecting device (like a laptop, iPad, etc.) detects this broadcast--this would be a passive reception of this SSID signal.
When an SSID is hidden, the base station does not broadcast its identification. Rather, a connecting device must transmit the name, and when the base station recognizes the broadcast, the connection is made. That's what you do when you select "Join another network" and manually enter the SSID.
The idea with OS X's Network Preferences is that these steps, whether for hidden networks or broadcast SSIDs, become automated.
Where is the potential for a different chipset between the TC and the previously used wireless router/gateway to alter this functionality? Shouldn't the selection of an SSID by the MBP to broadcast to seek for a base station be a function solely on the MBP? And once broadcast by the MBP, the TC should detect and reply?
Basically, the MBP can connect to the hidden TC manually just fine. The MBP can connect to the old setup automatically just fine. The MBP cannot connect to the TC automatically. Aren't these automatic connection functions solely on the MBP?
I'll try un-hiding the network and re-verifying that the problem is exclusively with the hidden network.
Z

Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC?

Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC? I was wondering since my iTunes files and folders are connected to iTunes.

You can but the TC is the worst possible location. The design is slow to start and quick to stop data connections.. that will cause trouble.
Moving folders has specific instructions.
http://support.apple.com/kb/ht1364
Move it to an external hard disk fine.. but be very sure you will not be happy with the TC as a location.

My PC (Windows) can't see my Time Capsule wireless Network

I just installed a wireless network with a Time Capsule and it's working fine for the three Macs and the printer in the household. However, I still need to have access to the wireless network for one PC running Windows. Problem is the PC doesn't "see" the Time Capsule Network. What am I missing and how can I set up the PC on the wireless network?

Try downloading AirPort Utility for Windows here:
http://support.apple.com/kb/DL1391

Time Capsule wireless intermittent drop outs to PC and iPhone

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