Time capsule wireless router will not work

I have a Time Capsule that I use as a wireless router in my condo. Our internet company was recently purchased by another company, and after the transition, I am not able to connect to internet wirelessly. My condo is wired with active ethernet ports. If I plug the ethernet cable directly into my computer, I am able to log in to the ISP's main page and connect to the internet without any problems. However, if I plug my ethernet cable into the Time Capsule as I did before, I cannot connect. Before the company bought the old company, I didn't have any issues. I've called their Tech Support 3 different times about this and they tell me they don't provide support for my wireless routers because there are so many different types. They suggested resetting the router password, but I'm not completely sure how to do that. Is that different than my airport password?
I should also note, that if I pull up System Preferences and to the "assist me" feature under the Network option, it tells me that I'm connected.
Any help you can provide would be fantastic! I'm at my wits end with this issue, as I connect a number of devices to my Time Capsule wirelessly.
Regards,
Jake

I have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
Mine is wiredup thus;
Eth cable from iMac to modem (not the WAN port should you have one), then eth cable from modem to T/Cap in the WAN port (bottom port with an O sign above it)
I believe when its connected up you may have to set up a wireless network. Follow the instructions to set up Wi-Fi and Network
and then give it a password. The WiFi icon should appear in the menu bar where you can switch it on or off.
Its been sometime since I set it with the help of Apple Techs so I might be a bit rusty.
Alan

Similar Messages

Time capsule and router will not work

I have a time capsule and needed to take it into the Apple store. Upon setting up again I can not get access the internet. the computers recognize the network but will not connect to the internet.

You have described the problem.. but we have no idea of the setup which you have..
So please tell us.
What modem you have? Make and model?
What router is working as the main network router?
How is the TC connected into the network?
Please post a screenshot of the current setup of the TC from airport utility as that tell us more than anything.

Time capsule wireless router can not connect both Macbook and iPad

Currently my new time capsule can only connect my macbook pro wirelessly or by ethernet. My iPad or PC can not been connected to it. I guess the setting for the router is something wrong, but I do not know how to fix it. The settings indicate that there is no DNS address, and the router is off (bridged). I tried to change the router setting, but does not succeed. Sincerely ask for help.

The settings indicate that there is no DNS address, and the router is off (bridged). I tried to change the router setting, but does not succeed. Sincerely ask for help.
Sorry but I need you to clarify.. router is off.. what router are you talking about??
If the clients do not have DNS, have you tried just supplying the standard google dns ie... 8.8.8.8 (very lucky number for Chinese) or 8.8.4.4
http://code.google.com/speed/public-dns/
You can usually set dns manually whilst still using DHCP for IP address.
But better to start again.. reset the TC..
Give it a simple name .. no spaces.. all alphanumeric.. the default name is NOT windows networking valid.
eg I name my TC.. TC1
Wireless name.. same rules.. I use TC24 and TC5 (I use separate names for 2.4ghz and 5ghz as I do not want computers auto swapping bands) I also set channels manually.. again because I do not want them auto swapping channels.
Wireless passwords.. same rules.. you need to make it a bit longer of course.. but pure alphanumeric no spaces.
In the disk area, assuming you want disk access.. then put in the WORKGROUP name.. usually WORKGROUP.. in caps btw.
If you do all that it will usually also work with iPad.

My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

You will need to install the printer on your Mac
Open System Preferences (gear icon) on the dock
Open Print & Fax
Click the + (plus) button at the bottom of the printer list
Wait for your printer to appear in the next box, then click it to highlight it
Click Add at the lower right
Be sure to select the correct printer when you try to print as you will see your printer listed twice. Good idea to make the printer now installed on your Mac the default printer so you do not have to choose which printer to use each time you want to print.
You can also go into Print & Fax, select the printer associated with the Time Capsule and click the - (minus) button if you want to delete that location.

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

I just bought a time capsule and it will not connect to preexisting home WiFi.

I just bought a time capsule and it will not connect to preexisting home WiFi. The Airport Utility recognizes one of my neighbors networks but not mine. I have ATT&T U-verse. I understand I can use the Airport time capsule as a router but would prefer to use it in my existing network

tallswag wrote:
I have a similar hookup, I have a Airport Extreme & Time Capsule. I would like to connect my Extreme to the Time Capsule "6th gen". I would also like to use the LAN ports on the Extreme. Can this connection be done wirelessly or wired? I'm using a Mac Tower that does't have a wireless card if that's important.
As long as you have two apple routers then it is up to you which way you do it.
You can connect them by ethernet and use it setup as roaming network.. for wireless.. it will simply be bridged on the router side. Ethernet is much the faster solution.
But if you want to use wireless link that is also fine if the range is not too great. Then ethernet to the computer.. so you effectively have a wireless bridge...
so, Cablemodem----Airport Extreme- - - - - - - -wireless link- - - - - Time Capsule------computer
Where the more solid lines are ethernet.. that is possible setup. And using the TC directly on ethernet to the computer will keep your backup speed good while also giving you hopefully your full internet speed so that works well.

Wireless mouse will not work at the top of the page on ANY website while running Firefox 7.0.1

I am currently running Firefox 7.0.1 and have not had many problems until today. I have noticed that my wireless mouse will not work at the top of any website. This means I cannot log into many sites. I have also noticed that during page downloads, I have to move the mouse in order for the page to load or it just pauses. Any help would be appreciated!

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Se also:
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Wireless key will not work

I just moved my mac mini to my new apartment and my wireless keyboard will not work. My man mini model is A1103. The problem is that I need to type in a password to get on my mac to get to the bluetooth config screen. So I'm stuck at the login screen with a keyboard that just blinks. Its also my TV so im goin nuts. PLZ help.

If you know someone with an USB keyboard, borrow it and use it to input the password. It doesn't need to have been made by Apple or designed to be used with a Mac.
(50804)

Given wireless range of Time Capsule is 150', will this work? Put DSL modem on phone line in garage, connect ethernet to small office bldg (125') and connect separate ethernet to main house (200'). Time capsule on each end (or Airport Express)? Thx

Given Time Capsule wireless range is 150', will this solution work? In detached garage, connect DSL modem to phone line, then connect ethernet cable to DSL modem and run 125' to small office bldg. Connect separate ethernet cable to DSL modem and run 200' to main house. Put time capsule or Airport Express in each bldg resulting in separate wireless networks in each? Thanks.

This will work very well. You can run a CAT5e (or CAT6) Ethernet cable up to 330 feet...or 100 meters...with virtually no signal loss.
CAT6 costs a bit more, but will handle next generation Ethernet speeds, so if you have a choice, suggest that you opt for CAT6 cabling.

Wireless drivers will not work properly in Win XP

Hi,
I have a late 2007 white macbook and when I got the computer then I immediately installed Windows XP so I could have Microsoft Office. When I did so I installed the Boot Camp Drivers from the Mac instal disc 1. It worked fine for about a year, I don't use Windows much at all except for maybe powerpoint and for some reason the wireless internet stopped working.
I've tried reinstalling and repairing the drivers to no avail. Some of them like the iSight camera work and the eject button/ right click with two fingers.
The gray diamond for Boot Camp that used to appear in the windows toolbar (bottom right corner) does not load anymore. I'm not sure why not. that's probably the problem but I used the same install disc I used the first time (reinstalled them twice now) and this time it will not work completely.
Windows XP wireless utility does not recognize the signal, when you click "refresh network list" nothing happens....it doesn't even search.
Finally I tried installing the third party driver from Broadcom which has a wireless utility. this utility at least recognizes my network but cannot connect. the log for the utility just keeps saying:
"Initializing Wireless State Machine"
The network conects fie to OSX and the three windows computers in my house....there is no protection.
Thanks for the help!

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Websites_look_wrong
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

WRT54G Wireless Router Will Not Assign a Network Address

A Linksys WRT54G router will not assign a network address when I access the router using a Linksys WPC600N wireless card. I have the same problem accessing the router with a TRENDnet TEW-621PC wireless adapter. Both wireless adapters are assigned network addresses when I use other wireless routers. Also, I have no problems being assigned a network address when I access the WRT54G router in question using an old 2WIRE 802.11b wireless card.
I have tried "Repairing" the connection, I have used ipconfig to "release" and "renew" the connection. However, each attempt fails to have a DHCP address assigned.
I am a visitor at the work location with the connection problem, the router works for others without any issues.
Thanks

Well in such case .... you can try few settings on the wireless adapter ....
If you are using WLAN monitor .....
Click start >> All programs >> Linksys wireless monitor >> Click on "Profile" >> Delete all profiles >> Click "New" >> Type in the wireless network name >> Click next >> Configure the rest of the wireless settings same as in the router ...
At last point it shows .... all the configuration settings ...reconfirm that >> Click on connect ot a network & reboot the computer ...
After reboot see if it shows connected or not....
You can also use Static Ip in the configuration ....

I updated my software for the Time Machine and it will not work properly now.

I updated my Time Machine's Software and now it flashes amber all of the time and will not let me "into" it. I used to have a wireless network through it and now it does not work. I have hard reset it several times and it is flashing amber again.

I have done this on several occassions. This works for 1 time then it stops. It "connects" allows me to set it up and then flashes amber. It did backup 1 time today, but now it says it is delayed and there is no back up. It worked fine until I updated the software and tried to extend my network. After this, it will NOT work at all, for any length of time. i just reset it, and was able to set it up, but it gave me an error message, is flashing amber and is not being recognized. Very frustrating.
Message was edited by: StephHouse

TC name must be short, or Time Machine/disc access will not work

I painfully learned, after a few hours on my own, followed by 50 minutes on hold waiting for a great customer support guy, the following:
When you install your TC, it will take the name of the computer from which it is being configured. "John Doe's Time Capsule." If you have a long computer name, or otherwise end up with greater than 23 (I think he said 23, maybe 26) characters, TC will not work correctly. I hope this saves someone some grief.

Open up your console application and peruse the error logs (i.e. type console in spotlight). If you see stuff like this, you should probably change your TC's name:
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 7
Mar 7 09:20:26 justin-lapres-computer kernel[0]:
Mar 7 09:20:26 justin-lapres-computer kernel[0]: disk2s2: 0x14 (UNDEFINED).
Mar 7 09:20:26 justin-lapres-computer kernel[0]:
Mar 7 09:20:26 justin-lapres-computer kernel[0]: 64406896] [FSLogMsgOrder Last]
Mar 7 09:20:26 justin-lapres-computer kernel[0]: disk2s2: 0x14 (UNDEFINED).
Mar 7 09:20:26 justin-lapres-computer kernel[0]:
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 8
Mar 7 09:20:26 justin-lapres-computer kernel[0]: gMsgID 511692335] [FSLogMsgOrder Last]
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 9
Mar 7 09:20:26 justin-lapres-computer kernel[0]: Num 11845] [FSLogMsgID 572506533] [FSLogMsgOrder First]
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 10
Mar 7 09:20:26 justin-lapres-computer kernel[0]: SLogMsgID 1220045630] [FSLogMsgOrder Last]
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 11
Mar 7 09:20:26 justin-lapres-computer kernel[0]: disk2s2: 0x14 (UNDEFINED).
Mar 7 09:20:26 justin-lapres-computer /System/Library/CoreServices/backupd[2534]: Error: (-36) Creating directory Justin LaPre’s Computer 12
Lots more garbage.

Router will not work through splitter

I have a new router from Verizon as the wireless signal kept dropping on my old one. I've always had my stb and router connected through a splitter and it's worked fine. The new router they have sent me which is the latest actiontec router with two antennas and gig E routing capability will not work through a splitter but will work without the splitter. I've purchased a better splitter that will carry up to a 2.4ghz signal but it still doesn't work. Verizon tech refuse to send out an engineer to help me so I'd like to ask if anyone here can shed some light on my issue. I do have two other splitters in the chain due to having two additional stb's in other rooms. I've also tried the router split with one of my other stb's with no luck.

Unfortunately, you may have simply been lucky previously.
I assume you aren't trying to play protected content through the projector, that will never work.
Assuming you aren't, you might try cycling through the resolutions.

After Quick Time update .mov files will not work in Premier pro.

I have windows 7 and the latest premiere pro. I uninstalled quick time still not working. Other files work fine however I work with a great deal of transparent background videos and now they will not work in Adobe apps. I have looked into solutions but cant find anything for windows. Please point me in the right direction.

If its not working roll back QT.

Time capsule wireless router will not work

Similar Messages

Maybe you are looking for