Time Capsule won't setup?

I just bought a 2TB Time Capsule, primarily so I can wirelessly transfer my data from my old Macbook to my new Macbook Pro. I keep trying to set up the Time Capsule using Airport Utility, but for some reason the Time Capsule just won't connect to my Macbook.
This is what keeps happening:
1) I start using Airport Utility and it can't detect my Time Capsule (which is literally right beside my Macbook). Only after about 5 or 6 "re-scans" does my laptop finally detect the Time Capsule.
2) After detecting the Time Capsule I click "Continue" to set it up.
3) Because I've had to reset it, a menu then comes up saying, "This Time Capsule has been reset," with options to either "restore the previous settings" or "use default settings and save previous settings as a profile." I then click the "restore" option.
4) A bunch of pages come up about what I want to name my Time Capsule and passwords and stuff, which all looks fine.
5) Then a page comes up saying, "This Time Capsule is set up to join a wireless network," which is what I want, so I continue.
6) The final page says, "Time Capsule will use these settings below. Make sure they are correct." It has the network my Time Capsule will be joining and all of the correct information so I click "Update."
7) Then a page comes up saying, "This device and its network services will be temporarily unavailable. Are you sure you want to continue?" So I continue.
8) The next page says, "The settings for this Time Capsule have been successfully updated. You can close this window or wait for Time Capsule to restart." At the bottom of the screen it says, "Waiting for Time Capsule to restart..." For about 20 seconds the light turns solid amber, and after that it switches back to the flashing amber state.
9) After several minutes of waiting for the Time Capsule to restart, this message comes up: "Airport Utility was unable to find your AirPort wireless device after restarting. The settings for this AirPort device have been successfully updated, but there was a problem re-joining the wireless network or finding the AirPort wireless device. You may need to select your network from the Wi-Fi menu and try again."
10) After this I need to re-join my network and my Time Capsule is still not set up.
Just as additional information:
- The Time Capsule's light is always flashing amber - before, during and after "setup"
- The network connection in my house is great and I've never had issues wirelessly connecting to devices before.
Do you have any idea what the problem might be?
Thanks for any help.

Patch lead is a short and flexible ethernet cable.. you use to patch computers to routers etc
Don't even look like you don't understand.. walk into the computer shop..
Say.. "I want a 2M (6' in US) cat 6 patch cable please.. hmmm what colour do you have available??"
Change length according to taste.
Apple have restrictions on iTunes which are basically licensed to a single user.. they designed the system to prevent people simply copying it to somebody else.
Read the instructions on iTunes or post in the itunes area what you want to achieve.. it is specific to itunes..
You can copy your documents files.. That should be trivial exercise..
You already have a network.. you simply have never used it for anything except internet. Sorry I cannot give you a tutorial on Mac networking.. Google is your friend.. there are plenty of great tuts around the place.
Or go to a class and learn the specifics of networking.

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1st Gen Time Capsule won't setup

I bought a first Generation Time Capsule yesterday, I connected my ethernet cable from my verzion fios actiontec router and power the TC on. My 13 retina Macbook can see the TC, but whenever i try to connect to it in order to set it up i get this message:
Or i get a message telling me that i need to update to the lastest firmware. bt it never gives me an option to update. Basically im in a loop, any of you think you can help me?
Thnaks in advance!

Ok.. thanks.. now we have a real error message.
What you need is to use an earlier utility. I didn't realise it (the old firmware) was so old.
I presume you do not have a pc or any other computer available.. windows 7 you can load 5.6 utility and upgrade with that.
For Mountain Lion, you cannot install 5.6 directly.. but there is a trick.
Here is my version but there are others if you google for it.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

HT3728 My Time Capsule won't allow me to access my home network each day (intermittently) between about 1000-1800. My modem is working properly, and I can get on-line by hooking my computer straight to my modem, so I know it's the Time Capsule at fault. I

My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

Time Capsule won't mount after upgrade to iTunes 9

See my full post in the Time Capsule support section ("Help! Time Capsule won't mount after installing iTunes 9"). My music library is on my Time Capsule, but after installing iTunes 9, it won't mount on my iMac G5. I can use the internet, but the disk won't mount. My Powerbook hasn't been updated yet and the Time Capsule mounts fine.

To make it easier, here's the post:
"My music library is on my 500 Gb Time Capsule. I just installed iTunes 9 on my iMac. It updated my library and synced my iPhone. Now, the TC won't mount. I still have internet connectivity, but I can't access my media or print to my printer connected to the TC. I can use the computer and everything, but if I hover my mouse over the TC disks menu bar icon, I get the spinning beach ball there. If I try to connect using my Network icon in the sidebar, it allows me to log in and get to the screen to select the volume I want to mount, then stops responding. In the Activity Monitor, AFP Client & AirPort Base Station Agent are not responding. I also have a Powerbook G4 w/Leopard (10.5.8) which hasn't been updated to iTunes 9 yet. The Time Capsule mounted fine on it."

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for. It has been working fine for years. All of a sudden I keep getting a message that TC (time capsule) cannot complete back up as it is already in use. I am doing the backups automatically through Time Capsule.

Restart the Time Capsule by disconnecting and reconnecting the power adapter. When it's back online, open the AirPort Utility application and check to see whether there's a firmware update for it.

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

Time Capsule won't back up, privilege message error HELP!

Time Capsule used to work, now it doesn't.
1) I go to System Preferences > Time Machine
2) I click on Change Disk...
3) Window drops down and I select my Time Capsule, then click on Use for Backup
4) Window pops up saying "Enter your user name and password so Time Machine can access the file server "name of my Time Capsule". No field for user name, just Password - so I enter this and click on Connect.
5) Drop down window appears saying: "The specified user does not have read, write and append privileges on this network volume. Please connect as a different user or contact your network administrator."
Thing is - I am the admin.
Can't figure out how to rectify this. Have already tried restoring factory settings to Time Capsule but run into same problem.
Any ideas?

Exact same problem. In addition, Time Capsule won't let me create new folders in the root (/data) folder anymore, although I can still read and write files in already existing folders.
I thought it was because I upgraded to Snow Leopard, so I did a clean install of Leopard OS on my Mac Pro with erasing the HDD, but still no luck.

Having trouble with time capsule, won't find backups

having trouble with time capsule, won't find backups

Usually a simple reboot will work.. Reboot the TC..
If that is not enough.. Restart the whole network from off.
Mountain Lion and to a lesser extent Lion.. have network issues and lose track of the TC.

Time Capsule won't back-up; it just stays at "Preparing Backup" What can I do to resolve it?

My Time Capsule won't back-up--it just stays at "Preparing Backup" while trying to perform the backup. Do I need to reboot, and if so, how do I do that? Thanks!

On Leopard, it's hard to tell what's going on. See #D1 in Time Machine - Troubleshooting.

Remote access to Time Capsule won't work

Over the past couple of months I've been doing lots of research and planning into replacing my Mac Pro and old MacBook Pro with a new Mac setup. I was looking for efficiency, productivity and ultimate portability so the Macbook Pro Retina and Time Capsule grabbed my attention.
I was interested in the MacBook Pro Retina for work (travel) and home leisure use. Due to having so much music and video iTunes content, I was interested in purchasing a Time Capsule and a secondary external hard drive, placing all my iTunes content on the Time Capsule which I would then back up to the external hard drive when I was at home. I would then setup Time Capsule to be accessible over the internet so that I could view my media content through iTunes wherever in the world I was (internet speeds permitting of course). By doing this I could carry only my work files with me on the 512GB SSD Macbook Pro Retina, but could access the Time Capsule media files remotely, either via wi-fi or by tethering my iPhone 5.
So I purchased a Time Capsule to test my theory. I followed online guidance on how to achieve such a setup and using my 2008 MacBook Pro (which runs Snow Leopard) and a friends internet connection I got the system to work. I was able to remotely contact Time Capsule and watch High Def video content via wireless internet and even tethered to my iPhone. So I went and purchased a Macbook Pro Retina (running Mountain Lion) and set about setting up the system in the same way. But this is where something's gone wrong. I can't connect to the Time Capsule over the internet at all.
The Air Port utility has been updated to version 6 which is lacking the ability to instruct the Time Capsule to "Allow access over WAN". I thought I'd make sure it still connected via the internet using my old MacBook Pro, which had definitely worked perfectly just a couple weeks earlier, and that won't work either. I can't find the option to "Allow access over WAN" within Airport Utility 5.6.1 either? And the simple apple script application that I wrote (following an online guide) to open the remote connection to Time Capsule with the double left click on an icon has stopped working too.
I don't pretend to be a network engineer and I'm no I.T. expert, though I usually manage to teach myself what I need to know to sort issues like this out, but this has gotten me really stumped! I tried downloading an old version of Airport Utility to see if that had the "Allow access over WAN" feature (within the 'Disks' > 'File Sharing' area of Airport Utility) but my Mac OS won't allow the old versions to run.
Perhaps the version of Airport Utility I used on my Macbook Pro a couple of weeks ago didn't have the "Allow access over WAN" check box either and I just didn't notice - which is likely unless Airport Utility updates itself in the background without any prompts etc. I certainly didn't notice a software update for it any time over the past few days. Either way, I don't understand how it could have been working a few days back and now it's suddenly not.
I used this guides to gain remote access to Time Capsule successfully just a couple of weeks ago:
http://www.youtube.com/watch?v=SIQ7SzA1cK4
Can anyone shed any light on the issue and point me toward a fix please? I'd appreciate the help.

Thanks LaPastenague. I'm not sure if I have a static IP but I can confirm it hasn't changed in the past month.
I've pretty much come to the conclusion that what I want to do isn't really possible using Time Capsule. Like I mentioned, I had remote access working a couple of weeks ago but it seems like apple have updated the firmware or airport software to remove something that was necessary to remotely connect in the same way. And even if I did get it working I think it would still be so restrictive, requiring a fast wifi or mobile phone tethered connection to view my media files over the internet.
I got connected via iCloud and B.T.M.M. but the connection was very slow and video wouldn't stream well at all (painful). It seems that the speed constraints would make it very frustrating each time I simply wanted to look through my vast iTunes music collection or movie library. Album covers won't appear either.
Even if it were possible to connect via a static IP I just don't think that the WAN connection would be stable or fast enough to offer an efficint solution(?), so I'll probably have to by an external portable HD and use Time Capsule for Time Machine and Printer Sharing.
I wish I could stream my iTunes movies and music successfully over the internet, but right now it just doesn't seem possible.

Time Capsule won't accept my user name and password for access - Help!

Hi all,
My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Machine.
When I try to choose it as my Backup Disk in the Time Machine preferences it says "Enter your user name and password so Time Machine can access the file server "Our Time Capsule" (the name of my time capsule). However, every time I try to enter my password I get "Sorry, you entered an invalid username or password".
I've already tried several resets of the Time Capsule and I've also tried logging on my computer as the Root user and changing my administrator account password back and forth but no go.
Help! and Thanks.

Norman & Harry,
Consider the following:
*_Time Capsule Keeps Asking Me For a Password_*
It will be important to know what is going on, or what you are doing when it asks for the password. Is it asking for a password only when Time Machine attempts a backup? Consider this:
It is NOT your username and password it wants when you try accessing the Time Capsule. (I know... it SAYS "username and password") But it means the Time Capsule's Name and Password.
You will find that by launching Airport Utility.
Select the TC on the left.
Click "Manual Setup".
Click the "Time Capsule" Tab.
You will see "Time Capsule Name:" and "Time Capsule Password".
Make sure “Remember password in keychain" is checked.
That is the information you need to enter when it asks for "username & password."
*I Don’t Remember What My Time Capsule Password Is*
You can see what your current TC password is by going into Keychain.
Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left.
Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
To see what passwords are being stored, double-click your Time Capsules' entry. A new window will appear.
Put a check beside "Show Password". You may be asked for your own Admin password so enter that.
Now the Password field will display the password you entered into Airport Utility for your Time Capsule
*It Still Won’t Accept the TC Name and Password*
Launch Airport Utility --> Manual Setup.
Select "Disks" in the tool bar above.
Click the "File Sharing" tab.
Is "File Sharing" checked? It should be.
What is selected beside "Secure Shared Disks"? If it says "With Accounts" or "With a Disk Password" then the system will ask you for a password every time it mounts the TC hard disk. If you switch it to "With Time Capsule Password" then use the password you designated earlier in the “Time Capsule" tab. It should only ask you once and then never again - because you had checked "Remember password in keychain".
If you have made any changes then click "Update".
Let us know if this resolves your issue.
Cheers!

Time Capsule won't connect to anything

I was using my time capsule for about a year and never had an issue until I moved. Now that I'm in the new house, no devices will connect to it except my MacBook Pro. Hard wired LAN or over WIFI my smart TV won't connect neither will my PlayStation or my iPhones or iPad. Nothing. Again... My computer connects over WIFI but nothing else. And nothing works directly hooked up from the Time Capsule to any device via LAN cable.

TC needs a full factory reset when put in a new network.
It remembers far too much from the previous setup.
So.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Do do a new setup .. if the modem you have is cable pure type modem.. the TC must be in bridge.. you MUST turn off the cable modem for 20min for the MAC address capture to time out.. then power up the modem and power up the TC which is in DHCP + NAT mode.
If the modem is a router.. put the TC in bridge mode..
If you run into troubles give us more info.
what modem.. make and model and type.
What model is the TC.. A1xxx from the base.
What version firmware?

Time Capsule won't connect to internet, says ethernet isn't connected

I have the 2013 Time Capsule + Airport. I tried setting it up as normal, connecting the ethernet cord to the WAN port and to my charter modem. During setup it sticks on the screen saying that the ethernet cord isn't connected. I have done everything trying to fix it. I've reset the modem, the time capsule, tried to redo the set up, tried skipping the setup and power cycling the sytem. I've unplugged the modem for an hour, turned off wireless to all laptops, unplugged the time capsule, and then powered the modem on and let it run for over half an hour. Then I started the time capsule, let it run for half an hour. Tried to see if it could connect to the internet, nothing. It keeps flashing amber. The ethernet cord works, as does the modem, as I can still use my old Belkin router that I was hoping to replace with this time capsule. It's just the time capsule. I'm losing my mind trying to get this thing to work. My modem doesn't have a reset button, so that won't do it. If there are any terminal commands that might fix it I'm open to trying that as well. Anything, at all, would be helpful, because I have no idea why this thing won't work.

Is your charter modem also a router?
When you plug the ethernet cord in, does the ethernet connectivity light come on.. both on the modem and on the TC port.. ?
Try setting up the TC in total isolation.
Reset it to factory.. the full method.. ie power off the TC.. Hold in reset.. power on the TC, without releasing reset. Keep holding in reset for 5-10 sec until the main LED goes to rapid flash mode.. then release it.
Do not plug between the TC and modem.. but you can run the cable to the computer..
Do a full manual setup.. this is a bit tricky.
After a full reset the TC will come backup in router mode with an IP address of 10.0.1.1 and the ethernet plugged into the computer should show 10.0.1.2
Make sure ipv6 is set to link-local.. it is important.
Now open the airport utility.
Go to configure other.
Type in the IP address. (Password is not needed after a reset but if you do it is public)
Now you will get the manual setup screen.
Go to the base station page and give your TC a simple name.. eg TCGen5
These are my setup which is older one.
Go to the internet tab and choose dhcp.
No picture required I hope.
Go to the wireless page and setup wireless. In your case TCGen5 is also a good wireless name.
Or you can give separate names to the two bands. TC24ghz for 2.4ghz
And TC5ghz for the 5ghz band.
Now finally the most important screen.. Network.
Is the modem a pure modem.. no router.. pick the top option.. DHCP and NAT.
Is the modem a router as well, pick the bottom option. Off (Bridge Mode).
Then do update of the TC..
Plug it into the Modem.. WAN port of the TC.. make sure the ethernet connectivity led come on..
Open the Airport utility and see if it has got an IP on Internet tab.. no luck.. take the TC back to apple for testing. Faulty out of the box is happening.

Time capsule won`t allow multiple devices to connect to the internet

I`ve got a 2TB time capsule that worked fine.
I moved to this condo where the is already a wired internet service available to each apartment. The access is made through a login and password whenever You open you browser, if connected directly on the WAN cable. No multiple logs are allowed.
When I used my Time Capsule to create a wi-fi network and serve as a router I could access the internet on my MacBook over the wi-fi just created. No problem at all. But whenever I try to log other devices (iphone, apple tv) it asks for my ap login and password, and of course it states that there`s already an active connection to that user and won`t grant me access.
I`ve then borrowed a tp-lynk router from a friend of mine, created a wi-fi network (without the time capsule on it), it asked for the log in and all but then everything worked fine and I could use all my devices through this network.
Back to the time capsule, I`ve tried different settings. First one was bridge mode, but it didn`t work. Tried DHCP & NAT but had the double NAT issue.
Also I`ve tried this solution https://www.autoitconsulting.com/site/networking/configuring-an-airport-extreme- for-nat-only-mode/
but it would`t work either.
My guess is that somehow Time Capsule is attributing different IP addresses to each device that enters the Wi-Fi network, and that`s the reason I can`t access the net, since the service provider won`t allow more than one connection. On the other hand TP-Lynk was able to connect to the internet service through one IP address and then connect to other devices.
Any idea on how to solve this issue?

Tried DHCP & NAT but had the double NAT issue.
If you got the TC working and had double NAT .. sorry but the TP-Link is exactly the same.. you cannot distribute a single IP without double NAT.. the TC tells you it is a problem.. the TP-Link doesn't.. otherwise there is no difference.
But it is important the double NAT is setup right.. ie you must use different ranges.. please tell us the IP you get from a directly connected computer..
If it is 10.x.x.x then you should move the TC to 192.168. rather than default IP of 10.0.1.1 .. the TP-Link already will use 192.168.x.x. which might also explain why it works better.

Time Capsule Won't Wirelessly Connect to Internet

If I connect my computer to my time capsule using ethernet, I can view internet pages fine. However, if I connect to time capsule using airport, internet pages won't load. How can I fix this?

LK23,
Does the TC still appear when you launch Airport Utility? If so do the following:
*Check Time Capsules’ Status*
Open Airport Utility. Select your Airport devise in the pane on the left. Is there a green dot beside it? If not click “Manual Setup”. Select “Summary” and double click the green/yellow dot beside “Status” and follow the steps to resolve any issues discovered. Click “Update” and wait for the Airport devise to restart. Now try to connect.
Let us know if this helps. Otherwise tell us what it said.
Cheers!

Time Capsule won't setup?

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