Time difference when sincing

Sincing between ibook G3 and Sony Ericsson K750i gives no problem, except for the time. Some, not all, transfered data show a time difference with the source. ibook >>K750: +1 hour, K750>>ibook, - 1 hour. Both are set at the same hour. Any idea what is wrong?
Thanks,
Walter.

Yes, the *Time Zone* and/or *Daylight Saving* setting in your phone is incorrect.
See here: http://www.feisar.com/isync_tips.html#cal
Julian
Aluminium 20" iMac 2.4Ghz, 2GB RAM Mac OS X (10.5.2)
Apple Required Disclaimer: "I may receive some form of compensation, financial or otherwise, from my recommendation or link." (but only if you choose to click on the Google Ads on the linked page).

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Time difference when synchronizing between 6300 an...

When I use OVI to sync between my 6300 and my Outlook, the imported calender posts is shown one hour earlier than they were in Outlook. The time is set to the same in both my 6300 and on my PC. Both are set to automatically update the time.

I had the same problem and I found out that my computer and my phone (X2-01) showed different time-zones (GMT + n). I live in GMT+1 but GMT was selected (by default) on my phone however the time was right (hh:mm). Since I selected GMT+1 on my phone, calendar shows the same time on my phone and my outlook calendar.
To check your time zone on your phone, go to the menu, select "settings" > "Date and Time" > "Date and Time settings" > "Time Zone" and select your time zone.
Note: you can't change in "Date and Time settings" when "Auto-update of Time" (in menu "Date and Time") is on. Set your "Auto-update" on Off and you can access the "Date and Time settings" menu.

Time differences when syncronizing iCal and SonyEricsson W810i

Does anyone know why the time of appointments and other entries in the calendar is different in my phone and in iCal? There seems to be one hour dislocation...
For example, if I add an appointment using my phone, setting it to 13.00-14.00, after syncronizing with my computer the appointment in iCal is shown to start 2:00 PM. THe other way arount, if I add an appointment in iCal to start at 10 am, after syncronizing (with iSYnc) the appointment appears to start at 9 am on my phone.
The time displayed is the exact same on my computer and on my phone, and I've tried both with and without using time-zone support in iCal.
This is really annoying and makes both my iCal AND phone calendar useless since in the end I don't know which time is correct! So if someone has any ideas on this problem, please let me know!

Got help from SonyEricsson support. The problem was that the wrong time zone was selected in my phone. (Stockholm GMT+1 in iCal and GMT (wrong!) in my phone. In settings/Time & date/Time zone choose your time zone (GMT+1 for me), and then make sure the correct is also set in iCal. After this I had to manually adjust the clock in my phone to get it all right. Also the settings for daylight saving has to be the same.

1. What's the difference between private mode in Safari which i have to turn on every time again when opening safari. It's a two click activity which i would love to be able to set in the preference as default.

1. What's the difference between private mode in Safari which i have to turn on every time again when opening safari.
It's a two click activity which i would love to be able to set in the preference as default. It's tyering when have to do it everyday a few times. (Yes, i'm one of many who have the "i like safari but since the update crash everyday a few times" syndrome...
Yes, i have updated my system.
Yes, i have repared disk permissions with disk utility.
Am open for any other help in both cases. Thank you upfront
2. and the "tell websites not to track me" under Safari - Preference - Privacy.

That box should prevent websites using trackers to log your movements on the Web to benefit advertisers. I have no idea if it does.
Safari can keep your browsing history private. When you turn on private browsing, Safari doesn’t remember the pages you visit, your search history, or your AutoFill information, so your partner cannot see where you have been, but you must also remember to also turn off acceptance of cookies.
In all other respects Private Browsing is not as private as you might think:
http://www.switchingtomac.com/tutorials/how-to-make-safaris-private-browsing-fea ture-actually-private/
http://www.insanely-great.com/news.php?id=9054
and then Apple's own advice from here: http://www.apple.com/pro/tips/privacy_safari.html
"Note that the Private Browsing option does not prevent Safari from collecting cookies (the preference files automatically generated by many websites). The Reset Safari option clears all cookies. If you want to delete only certain ones, choose Preferences from the Safari menu, click the Security tab, and then click Show Cookies. You can select and delete individual cookies from the list that appears. Careful, though — if you’re a frequent web user, this list can be very, very long."
which is itself incomplete, the relevant part being 'If you want to delete only certain ones.
To that end it is useful to have Safari Cookies installed, which is the only cookie manager available for Safari:
http://sweetpproductions.com/safaricookies/
which automatically deletes all cookies not marked as 'favourites' when closing Safari. It does the same for Flash Cookies, but they are subject for themselves:
From this website:
http://machacks.tv/2009/01/27/flushapp-flash-cookie-removal-tool-for-os-x/
For those who do not know about Flash cookies, more properly referred to as Local Shared Objects (LSO), they operate in a similar way to regular browser cookies but are stored outside the purview of your browser, meaning you cannot delete them from within your browser, whether Safari, Firefox, Opera or any other. Typically they are issued from sites or 3rd party sites that contain Adobe Flash content. Since virtually all internet advertising is delivered in Flash, Google/Doudleclick and all other internet advertising companies are sure to be tracking your browsing behavior with Flash cookies. These companies can see you traverse the Internet as you come upon the plethora of sites that contain their embedded advertising. Check out the Wikipedia entry here.
In Mac OS X they are stored in the following location:
/User’s Home Folder/Library/Preferences/Macromedia/Flash Player/#SharedObjects
The settings for the Flash cookies are stored in:
/User’s Home Folder/Library/Preferences/Macromedia/Flash Player/macromedia.com/support/flashplayer/sys
In OS X Local Shared Objects, or Flash Cookies, are appended with a .sol suffix. Flush deletes all the Flash cookies (.sol) and their settings.
Flush can be downloaded from that page.
If you want to retain certain Flash cookies but not others, the excellent add-on for Safari called SafariCookies now includes a setting for automatically deleting flash cookies you don't want to retain, when Safari is shut down, in the same as it deals with ordinary cookies:
http://www.sweetpproductions.com/safaricookies/index.htm
which not only does that but much more equally useful stuff!
This article covers the issue in more depth:
http://www.wired.com/epicenter/2009/08/you-deleted-your-cookies-think-again/
Flash cookies are also known as 'Zombie Cookies' and are used by a number of firms, including Hulu, MTV, and Myspace. Graham Cluley, senior technology consultant at the internet security firm Sophos, told BBC News that the source of the trouble was Adobe Flash itself, which he called "one of the weirdest programs on the planet".
"I think it's highly unlikely that these large companies have abused Flash cookies - which are different from browser cookies - with malicious intent," he said.
"I think it's much more likely that the vast majority of users are simply oblivious to the bizarre way in which Adobe allows them to configure the software."
http://www.bbc.co.uk/news/technology-10787882
And a more recent article:
http://www.nytimes.com/2010/09/21/technology/21cookie.html?_r=3&scp=1&sq=flash&s t=cse
[b]Tracker cookies and the invisible web:[/b]
– tags, web bugs, pixels and beacons that are included on web pages in order to get an idea of your online behavior.
Ghostery tracks the trackers and gives you a roll-call of the ad networks, behavioral data providers, web publishers, and other companies interested in your activity.
http://www.ghostery.com/about
This provides an extension to Safari (also available for other browsers) that shows you what data tracking is active on each web page you visit, and enables you to block them.

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Well, I rebuilt the entire workbook... that was a few months ago and so far, the problem hasn't resurfaced. It really wasn't fun to do, but whatever glitch there was in the file, I eliminated it.
I think I should mention that I am using Office v.X, NOT Office 2004. I got a new Intel iMac this week and yesterday when I opened up my files, it opened up the test drive (a JOKE of a program if you ask me) Anyway, some of the very minor issues I had with Office v.X were solved in the 2004 version. (When opening up large multi worksheet files without Excel being already opened, the tabs have white text) Anyway, I am still going to wait for the universal version to come out, but it seems that the newer versions may have fewer glitches (as is to be expected)
At any rate, best of luck to you!

Since 12/11/2014 Thunderbird 12.1.2 (Oracle ESR) crashed exactly 17 times , always when it the 'To' list searches against the LDAP

Since 12/11/2014 Thunderbird 12.1.2 (Oracle ESR) crashed exactly 17 times , always when it the 'To' list searches against the LDAP.
I have tried upgrading it from About > Help. But it never happened after the update download, as it always says some other instance of TB still runs on my computer when ever I Launch TB for the first time after a System Boot.
Same thing happens in SAFE Mode as well.
bp-26c9d605-bd89-4f48-90f5-947f72150129
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http://kb.mozillazine.org/Profile_in_use

Error While Getting Time Difference

Hi
I want to get the time difference in hh and mm.
I have written the following program
it should give the time diff = 01:38
but can't understand why its giving 07:08
import java.text.*;
public class TimeDiff{
public static void main(String args[]) throws Exception
SimpleDateFormat format = new SimpleDateFormat("HH:mm");
String time1 = "12:23";
String time2 = "10:45";
Date date1 = format.parse(time1);
Date date2 = format.parse(time2);
long diff = date1.getTime() - date2.getTime();
System.out.println( "Time diff = " + format.format(new Date(diff)));
Thanks

The answer is in the java.util.date class.
A Date object describes a date starting from Jan 1,1970 00:00:00
plus how many milliseconds have passed since that time in Long form.
So when you take the date jan 1,1970 12:23:00 pm (or 24780000 milliseconds) and subtract it from jan 1,1970 10:45:00 am (or 18900000 milliseconds)you get jan 1 1970, 2:38 am ( or 5880000 milliseconds).
You would only get that time if your system clock was set to
Greenwich mean time. In your case I am assuming that either your system
clock is set wrong or you live in India or somewhere close to there.
In Bombay,Calcutta,Madras or New Delhi for instance your program should
output "Time diff = 07:38".
Hope this helps:)

Response time difference

Hello:
I did 2 experiments with oracle 10g on AMD 64 bit windows 2003 server.
expt 1:
Post 10000 records, read records from 1 to 10000 in batch of 100 and note the average time .
Now with 10000 records already in the database, post another 10000 records and get records as before.
This is repeated upto 200000.
The getevents average as the records size increased by 10000 approximately increasd by 20 msecs as shown below:
records --> timetaken in msecs
0 -10000 ---> 29
10000 - 20000 --> 47
20000-30000 --> 69
30000-40000 --> 101
160000-170000 -->359
170000-180000-->384
180000-190000-->414
190000-200000-->429
Expt2:
Now with all the 200000 records already in the database table, just do the get query in interevals of 100 for every 10000 batch. Suprisingly now since the recors size is always 20000, the response time is always close to 500msecs as shown below:
records --> timetaken in msecs
0 -10000 ---> 502
10000 - 20000 --> 509
20000-30000 -->500
30000-40000 --> 500
160000-170000 -->484
170000-180000-->484
180000-190000-->476
190000-200000-->480
Wondering why is there difference when the record size is of bigger size. Any pointers related to database optimizations will be very useful.
Thanks,
Ravi

The sql query is :
"SELECT EVENT_ID, TYPE, VALUE, CREATE_DATE, CONTEXT_OBJ, PROCESS_INSTANCE_ID, PROCESS_TEMPLATE_ID FROM BIZEVENT EVT WHERE EVENT_ID > ? AND EVENT_ID <= ? AND ((TYPE = 'BizLogic' AND VALUE = 'W_ACTIVATED' AND PROCESS_TEMPLATE_ID = ?) OR (TYPE = 'START' AND VALUE = 'START') OR (TYPE = 'END' AND VALUE = 'END')) ORDER BY EVENT_ID");
The BizEvent table has event_id as the primarykey
The code to read a hundred block is as below:
final public static long getEvents(long start, long end, long ptid){
          long starttime = System.currentTimeMillis();
     PreparedStatement pstmt = null;
     Connection conn = null;
     try {
               //dsource is used and is already cached.
               conn = dsource.getConnection();
               pstmt = conn.prepareStatement(query);
               pstmt.setLong(1, start);
               pstmt.setLong(2, end);
               pstmt.setLong(3, ptid);
               pstmt.executeQuery();
          } catch (Exception ex) {
          ex.printStackTrace();
          } finally {
               try{
          if (pstmt != null)
               pstmt.close();
               }catch(Exception err){}
               try{
               if (conn != null)
                    conn.close();
               }catch(Exception err){}
          long finishtime = System.currentTimeMillis();
          return (finishtime - starttime);
The difference between start and end id will be 100.
Thanks for your time,

How to measure time difference between zero crossing of a sine wave and rise time of a pulse on a same graph?

I have a 50Hz sine wave and a pulse signal on a same graph. The phase difference between two is between 0-90 degrees.
Now I need to calculate the time difference between (when the sine wave crosses zero volts) and (when the pulse rises). The frequency will stay approximately same for both signals.
The application is for a three phase generator. In simple words, when the time difference between the zero-crossing of sine wave and the pulse rises increases, that means that the load on the generator has increases.
I am a beginner user of LabView (version 9, 2009), maybe it is a very simple problem but I've been pulling my hair out for the last few days and coudln't figure anything out. Any help would be greatly appreciated. I am using DAQ USB-6008 to measure these voltages and pulse from the generator and a sensor
I have attached a jpg (a graph that i just made with excel to explain). The time 't' is what I am trying to measure
Cheers
Awais
Message Edited by awais.h on 03-30-2010 11:20 PM
Message Edited by awais.h on 03-30-2010 11:21 PM
Solved!
Go to Solution.

Hi
Thanks for the code but I'm afraid it won't work. Like you said the probability of choosing a value that is on both graphs may not happen. This is something that I would like the code to do automatically.
But I did use the previous code posted and made some modifications to it and it seems to work perfectly. Now the next thing is to be able to get just that one value that tells you the first time difference.
Here is what I get using that code.
As you can see from the t Values. I only need the one that is highlighted. If there is a way to filter out the rest it would be great.
I was thinking of a while loop and as soon as the value is higher than 3E-5 it would store the number and stop the loop, but I'm not too familiar with arrays in labview.
Here is the the code modified.
As you can see, it wasn't that big of a modification and it still is your code.
I will keep trying.
Thanks for the help
Attachments:
FinalShockSpeed.vi ‏55 KB

Lost connection detection time difference

Having a problem understanding why a broken JDBC connection is detected under Windows much quicker than it is under Linux.
I have an process that opens a connection to MSSQL using JDBC, a Stored Procedure is then executed and the result set
processed, this execute step is repeated every 60 seconds or so. If any exception is thrown then resources are closed, sleep
for 60 seconds, the connection is reopened (if fails then sleeps and repeats), once reopened the process continues. There is logging throughout
the above steps.
On Windows Vista 64bit Sun Java platform the process runs fine, if I deliberately break the connection (stop MSSQL service), the process
logs a problems within 60 seconds and starts handling the error, when the MSSQL comes back then within 60 seonds the connection is remade
and the process continues as expected.
Under Ubuntu 10 64bit both Sun and OpenJDK the process runs fine, until the connectionis broken, as it takes about 17 minutes for the exception to be thrown
for the broken connection (stopped MSSQL) to be detected, as opposed to under Windows taking seconds. Once detected then the process works as expected, retrying
and reconnecting as it should.
The libs and code used are the same the only difference between the windows and linux versions are the logging path parameter, have tried with different versions of Java
and with different MSSQL JDBC drivers.
What could be the reason for the time difference in the lost connection detection between Windows and Linux? Any help tips would be most welcome.
Thanks.

The connection is only made once and used throughout, it is only closed if there is a problem. This runs absolutely fine with logging for weeks, the execute and processing take millisecondsIt is pointless to keep the connection in that situation. Create it every time.
Doing that might even fix your problem. But regardless you should still not keep it.
Have jujst checked the timings and if the db connection is broken the on Linux (Ubuntu) the exception generated by step 4. takes up to 15 minutes 35 seconds to move on to step 7. on Windows though it is instant, there is a log message output prior to the execute statement this outputs then the exeception logged.You have an existing connection.
Then you attempt a request which I am guess takes 17 minutes to timeout. (That happens because you are testing by stopping the server.)
That is the problem.
First verify the connection url. It might have timeout values in it.
If not then the next most likely cause is that someone changed the OS (not java) TCP timeout values. Bad idea if they did. And the only way to fix is to change them back to something reasonable. You can code around this by using two threads. One that sets a timer and the other that runs the request. If the timer fires then attempt to cancel the request (see the jdbc api.)

Is ther a way to speed up a Mac? Mine has gotten slower and slower over time. When memory comes close to full would that have an effect on performance? Is there a way to determine unused programs/software to remove and free space?

Is there a way to speed up a Mac (similar to de-fragging on a PC)? Mine has gotten slower and slower over time.
When memory/disc comes close to full would that have an effect on performance? How should I determine what programs/software to remove and free space?

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

How to get exact date and time difference?

Hi,
When i am using the below sql statement:
SELECT (TO_DATE('7/27/2006 05:00:15 PM','MM/DD/YYYY HH:MI:SS PM') - to_Date('7/27/2006 8:30:13 AM','MM/DD/YYYY HH:MI:SS AM')) * 24 hours FROM DUAL;
the output is:
Hours
8.50055555555556
But Actually it is 8.30
So how can i get exact days and time difference between two dates in Oracle?
Thanks....
Regards,
Suman Sakinala
Edited by: SSN on Sep 19, 2008 1:27 AM

Or more clearly (this time I have my date_from and date_to the right way around hehe!)
SQL> ed
Wrote file afiedt.buf
1 WITH t as (select TO_DATE('7/27/2006 05:00:15 PM','MM/DD/YYYY HH:MI:SS PM') as dt_to,
2                    TO_DATE('7/27/2006 08:30:13 AM','MM/DD/YYYY HH:MI:SS AM') as dt_from FROM DUAL)
3      ,d as (select (dt_to-dt_from)*24 as diff_hrs from t)
4 -- end of dates
5 SELECT TRUNC(diff_hrs) as hours
6        ,TRUNC(((diff_hrs) - TRUNC(diff_hrs))*60) as mins
7        ,TRUNC(((((diff_hrs) - TRUNC(diff_hrs))*60) - TRUNC(((diff_hrs) - TRUNC(diff_hrs))*60))*60) as secs
8* FROM d
SQL> /
     HOURS       MINS       SECS
         8         30          2
SQL>

Stopping a while loop using the time difference of two tick counts

Hi Guys,
I'm currently writing a code which test how long does it take for a formula node to perform its operation. The program uses a while loop to perform the calculation, and the program stops after calculating when tick count has reached 10 seconds. The program then displays the number of iterations it does in 10 seconds.
So initially I created 2 frames of sequence structure. In my first frame I have my initial tick count, and in my second frame I have my final tick count and the while loop. I used the subtract function and divide the output by 1000 to get the time difference. Then using the comparison function, I set if output > 10 then the program should stop, to do this I linked the output of the comparison function to the stop button inside the while loop.
However, when I tried to run the code, the program just didn't run. Hence I created a similar program which puts the last tick count in new frame sequence. When I ran this code, the program never stopped.
Do you guys have any idea what went wrong with my codes.
Thank you!
Erry
Solved!
Go to Solution.
Attachments:
1. Tick Count.vi ‏27 KB
tickcoun2.vi ‏27 KB

Dataflow!
In both VI's the stop terminal of the while loop is controlled by a boolean whose source is ouside of the while loop. So that loop will either run once, or run forever, depending on the value of the boolean that is calculated before the loop starts and shows up at the tunnel going into the loop.
I would recommend looking at the online LabVIEW tutorials
LabVIEW Introduction Course - Three Hours
LabVIEW Introduction Course - Six Hours

Calendar time difference

Hi, I have a problem, when I sync my Nokia 6300 with my Outlook calendar the appointment time gets changed on my phone to an hour earlier somehow. It has only recently started doing this, it was fine before. I would appreciate any suggestions. Many thanks

check to see that both your computer and your phone are set in your correct time zone. If they are not the same the phone could be trying to make up for the time difference by altering the alarm times by an hour.
You do not say where you are so I cannot give you your exact time zone.
Have you removed your battery from your phone recently and had to reset the time perhaps? This might have caused the problem
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Time difference when sincing

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