Time & Labor: EARLIEST_CHGDT not always getting reset when timesheet is upd

We recently installed Time & Labor version 9.0 and we're seeing intermittent problems with corrected timesheets. Most of the time when an employee submits a timesheet - new or updated - it resets the EARLIEST_CHGDT on TL_TR_STATUS back to the beginning of the week for which the change was made. That sets the timesheet so that it's picked up by Time Admin and new Payable Time is created.
However, we have had some employees make changes and the EARLIEST_CHGDT does not get reset, so they do not go through Time Admin and their payable time does not match their reported time.
Has anyone else experienced this problem with EARLIEST_CHGDT not getting reset? There doesn't seem to be any pattern - some are Elapsed reporters, some are Punch. Sometimes it's when a day is added, somethimes it's when a day is changed. But it doesn't happen every time.
Any help would be appreciated!

Update:
I tried doing a Full Restore and Setting up as a New Phone instead of restoring from my backup incase there was a problem with my backups too.
Unfortunately it still didn't work.
The more I try to fix this, the more I think it's a problem with the iMessage servers. Seemingly with my iCloud account.

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