Time Line Wont Export, general error

I have a time line in FCP that is set for DV-NTSC that is about 5 hrs long with markers. I am exporting it Dv-NTSC, but it gives me a general error instead of finishing. I have no idea how long it takes to get to that point because I leave it over night. I set the computer to not go to sleep or power down during the process.

Yeah, this problem is a bear to deal with.
Last few times it happened to me, I managed to trace it to a single bad frame in one of my clips.
Is your timeline rendered?
If not, you should start there before trying to export.
Narrow it down by rendering your timeline in chunks.
If it's already rendered, and you get the error on export, try exporting chunks that you can stitch together later.
Once you find the offending clip, opening it in Quicktime, re-exporting it and bringing in the new file usually fixes the problem.
It's tedious and has the chance of eating up a lot of your day, but it's all I got.

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Display video on time line is blank (white) Error message appears

Display video on time line is blank (white) Error message appears stating display drivers are incompatible. Upgrade Display Drivers. According to computer software all drivers are current

VDOSurger
Back in the days of Premiere Elements 9.0/9.0.1 BadDrivers.txt file took on a life of its own after I started the following thread on that display card error.
http://forums.adobe.com/message/3177024
The following is a significant excerpt from that thread in which Daksha123 went into BadDrivers.txt file and what it is all about
(It was/is my understanding the Daksha123 was writing at the time from Adobe.) Dakasha in an earlier post in that thread gave the BadDriver.txt deletion fix which worked for me and so many others. Mine at least on a permanent basis.
Dakaha123 wrote:
If GPU card is available on a system, PRE9 uses that card for faster and smoother playback. If the driver version installed on the mechine is not compatible with PRE9, that driver version is stored in BadDrivers.txt file and then PRE9 runs in pure software mode to avoid any further crashes/problems due to that bad driver. It generally happens when driver promises to support some GPU capabilities but actually doesn't support those capabilities at all...
In this scenario, PRE9 shows a warning message to users that driver installed on the machine is not compatible and user should update display driver. Generally updating to latest display driver should solve this problem: if latest driver is compatibe with PRE9, PRE9 will run in normal mode with faster and smoother playback. (As in case of Hunt & jjjbbbqqq)
Sometimes, as in case of Ron, even the latest driver shows *inconsistent* incomaptibility with PRE9. And in this case deleting "BadDrivers.txt" file should work.
If an user is observing consistent incompatibility (even after deleting "BadDrivers.txt" file the same message pops up again) with the latest driver then that driver is really a bad driver for PRE9 and with that driver PRE9 will always run in pure software mode. There is a very little probability of this kind of card and driver.
So in summary,
if user is getting warning message : "We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver "
1. User should try to get the latest driver for the card available on those systems,
2. If user is getting same message again even after updating the driver, try to re-launch app after deleting BadDrivers.txt file,
3. If even deleting “BadDrivers.txt” is not working and they are again getting same message, then that driver is really a bad driver for PRE9. PRE9 will run in pure software mode in that case.
ATR

FCE 4 doesn' export - General Error

Hi, I've got a problem with FCE 4; I can't get it to export.
I've been working on a project for over three months and now that it's over, I can't export it. I've also moved the whole project from my Macbook, in which I created it, to my iMac 2.4, but nothing, and the end of the "Export in Quick Time Format" it always reads "General Error" and, of course, the video has not been created.
What does that "General Error" mean? Waht can I do in order to solve this issue?
Thanks in advance,
Fabrizio

I'm glad you solved your problem.
Be careful anyway about importing .psd with transparency into PAL projects. In the past (FCE 3.x) I lost some projects because of that. Now I don't dare doing it again, also because I had inconsistent behaviours with a few tests in FCE4. To be safe I import .tif or .png instead.
About the keyboard.
Leopard has a bug that prevents FCE (and FCP) shortcuts to work correctly with non-US keyboards. 10.5.3 update did not fix it yet.
There is a workaround.
- Open the International panel of System Preferences
- click the Language tab
- drag "English" to the top of the list (on top of Italian)
- drag back Italian to the top of the list
- close System Preferences
- (close if necessary and) open FCE or FCP: shortcuts should be fixed.
This seems to work till the next system startup; then you have to repeat this procedure...
Piero

Export general error poser

Now here's a poser - well for me anyway.
I've been trying to export a 96 min movie via Quicktime to iDVD but kept getting a "general error" message after about 82%. By trial and error I managed to identify a 5 min clip that was causing the problem but I have no idea why. Any suggestions ??
Ewart

Thanks VJK. Actually the faulty clip and the one following both had the same subject material and the whole project is 16 bit.
I discovered that the fault was right at the end of the clip so it was simply a matter of snipping off a couple of seconds to rectify the problem. But I would still like to know what it actually was that stopped the 90 min vid exporting via QT.
Cheers
Ewart

Final Cut 7 Exporting - GENERAL ERROR Message

Been working on this for days now and it's driving me nuts. I'm trying to export a 22-minute long sequence. These are my export settings:
FCP 7
File -> Export -> Quicktime Conversion
Format: MPEG-4
Options:
File Format: MP4
Video:
Video Format: H264
Data Rate: 25,000 (approximately - it might be a little more or less to get it to 2GB)
Image Size: 1280X720
Frame Rate: 29.97
Key Frame: Every
Frames: 3
Video Options:
Restrict Profiles to: Main
Encoding Mode: Faster (unless you want to spend a couple of days rendering)
Audio:
Format: AAC-LC
Data Rate: 320
Channels: Stereo
Output Rate: 48.000 kHz
Encoding Quality: Best
I keep getting a General Error message. I've tried everything. Settings are kosher, I've rendered every single clip, full timeline renders perfectly well, I export just small segments and that works, don't know what to do.
Suggestions?

Yeah, it has to be a settings issue. Just won't let me export something that large. I threw in the quicktime file of the last portion into the timeline with the rest. General error once again at 80%. So I know it's not something in the actual sequence.
If it exports as a quicktime, and then it exports in three broken up segments without a hitch, there must be something that's not allowing me to export a file that large.
Any clues?

Solution for: no audio in time line - conforming issues - unspecified error occurred

these are all the same issue and i have the solution for it.
Adobe has once again let down the non professional user but ignoring this bug. They have also deleted alot of my other posts on the adobe forums.. perhaps so you cannot receive help from me?? who freakin knows..
b Problem:
you import your footage and there is no audio in the time line. you see the audio clip there but no information in it. some people say its because of MPEG format but MPEG files works fine in Windows Movie Maker, Ulead, Pinnacle, Sony Vegas.. etc...
let it be known that its an Adobe Premiere issue.
b Solution:
b step 1:
close adobe premiere
b step 2:
open My Computer and go to tools at the top. From the drop down menu go to folder options. In folder options click the view tab. In the advanced settings section where it says 'Hidden files and folders' make sure 'show hidden files and folders' is selected.
b step 3:
open My computer and go to c:\ drive > Documents and settings. Now click into your user name (NOT 'All users') in my case its 'proGamer'. Now click into 'Application Data' > 'Adobe' > 'common' > 'Media Cache Files'.
b step 4:
in this folder find the files you were just trying to import by searching the name. in my case its file: 20081217030338. you will now see 3 different file types with the same file name you were importing: CFA, PEK, MPGINDEX. delete them all!
b step 5:
go back and open adobe premiere, open up your project again and it will automatically recreate those files you just deleted. hopefully correctly.
b NOTE:
If this hasn't worked then open your adobe premiere project, clear all trace of the files with no audio and start again from step 1. then after step 5 just import the files back into your project.
This has proved to work with every file i've imported that had the audio not conformed.
b your second option:
simply play your clip in WMV or VLC or what ever player you use and record the audio in real time in stereo by using some music editing like cubase or logic audio. you can also use something more friendly like 'recordpad' found here: http://www.nch.com.au/recordpad/screenshots.html now you can buy it from these guys or get it how ever else you like
lemme know how u go

dmd,
I've read plenty of places that they know about the bug and are going to fix it. Will from Adobe said so in a few older posts. It's also listed as an issue in the 4.0.1 readme.
I agree that this is the most screwed up Adobe release ever but I doubt they're deleting your posts to hide it. Never know though.....
"Adobe has once again let down the non professional user but ignoring this bug" I actually wish Adobe would forget the consumers and make Premiere Pro more friendly to professionals. Dozens of multimillion dollar movies have been edited with Avid and Final Cut over the past few years. Adobe doesn't put forth any effort make Premiere a pro application. Because they pander to the consumers and prosumers they end up messing up the product for everybody.
Premiere Elements is for consumers, Premiere Pro should be for the 'Pros'

FCPX wont export? Error message within

So I'm trying to export a video using FCPX version 10.0 and when I try to export it nothing happens at all. No window comes up, nothing, no response. When I try to upload to Youtube or export to Apple devices it says 'The operation couldn’t be completed. (com.apple.Compressor.CompressorKit.ErrorDomain error -1.)'
What does that mean?
I'm using an iMac OSX 10.9.

10.0 will not run on Mavericks. You must update to 10.1..3. Why have you not updated for more than 3 years. You did buy from App Store, yes ?

Putting video clips (mov) in to edit work place time line after photos (jpeg) getting error message, the importer reported a generic error. ? please help thanks

premier elements12, putting video clips (mov) in to edit work place time line after photos (jpeg) error message, the importer reported a generic error. ? please help.

TINA54
Thanks for the reply.
Some general comments...
Regarding:
THERE ANY WAY I CAN PUT MULTIPLE RANDUM TRANSITIONS IN TO THE TIME LINE WITH JUST ONE CLICK ? .
There is no transition choice for random transitions across the Premiere Elements 12 workspace Timeline. But, the Elements Organizer 12/Create Menu/Slideshow and its Slideshow Editor does have that random transition choice. So, one possibilitity would be to create your slideshow in Elements Organizer 12 Slideshow Editor and then move the slideshow into Premiere Elements with the Output of Edit with Premiere Elements Editor command.
Pending more details of the slideshow you are creating, I think that you would get your best photo quality and overall results staying with Premiere Elements 12 workspace (1080p) project and the transitions randomized manually.
perhaps applying the default to all (all at the same time),
using Timeline Menu/Apply Default Transition,
and then replacing transitions randomly for the random transition look).
Please let us know if any of that worked for you.
Thanks.
ATR

Getting general error on second request

Hi sir
I have developed one review page using jsp and servlet. On first request it displays the data in jsp page. but when i submit the form second time, it gives the general error.
Plz tell me why it happens, am i missing something, then tell what?
Regards
Inam

hi sir,
The code i have written in jsp cum servlet as follows:-
review.jsp
<%@ page language="java" import="java.util.*" %>
<form action="review" method="get">
<input name="name" type="text" size="40" />
<input name="email" type="text" size="40" />
<textarea name="query" cols="32" rows="5" ></textarea>
<input name="submit" type="submit" value="Submit " />
</form>
<%
               try
               ArrayList arr= (ArrayList)request.getAttribute("review");
               Iterator<String> it=arr.iterator();
               while(it.hasNext())
               String cust_name=(String)it.next();
                    String cust_query=(String)it.next();
                    %>
Name:
<%
                    out.println(cust_name);
                    %>
Query:
<%
                    out.println(cust_query);
                    %>
<%
               catch(Exception e)
               e.printStackTrace();
%>
ReviewServlet.java
import javax.servlet.*;
import javax.servlet.http.*;
import java.sql.*;
import java.io.*;
import java.util.*;
public class ReviewServlet extends HttpServlet
Connection con=null;
PreparedStatement pst=null;
ResultSet rs=null;
public void init(ServletConfig sc)throws ServletException
try
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
con=DriverManager.getConnection("jdbc:odbc:rdsn");
catch(Exception e)
e.printStackTrace();
}//init
public void doGet(HttpServletRequest req, HttpServletResponse res)throws ServletException,IOException
PrintWriter pw=res.getWriter();
String name1=req.getParameter("name");
String query=req.getParameter("query");
try
ArrayList<String> arr=new ArrayList<String>();
pst=con.prepareStatement("insert into Review values (?,?)");
pst.setString(1,name1);
pst.setString(2,query);
int ins=pst.executeUpdate();
pst=con.prepareStatement("select * from Review");
rs=pst.executeQuery();
while(rs.next())
arr.add(rs.getString(1));
arr.add(rs.getString(2));
req.setAttribute("review",arr);
RequestDispatcher rd=req.getRequestDispatcher("/review.jsp");
rd.forward(req,res);
rs.close();
pst.close();
con.close();
catch(Exception e)
pw.println(e.getMessage());
e.printStackTrace();
pw.close();
}//doGet()
}//ReviewServlet
When i submit the form and clisk first time, it displays all rows. but successively when i submit the form second time it doesnot work.
Regards
Inam

Mac app store upload failed due to a general error

I am using the latest XCode, freshly installed. I am working with Snow Leopard, Lion and Mountain Lion. Wherever I try to upload a new application to the mac app store, I get the following error message:
Unable to process validateProductSoftwareAttributes request at this time due to a general error.
I submitted the app yesterday and it was validated and waiting for review, so there were no issues at all. But today I rejected the binary because I found a bug. Now it does not upload anymore. There have not been any changes to the Info.plist or the entitlement file.
The error message hints to wait for some hours and try again, but I have bad experiences with application submitting and not getting sound error messages.
Any hints?

>I submitted the app yesterday and it was validated and waiting for review, so there were no issues at all. But today I rejected the binary because I found a bug. Now it does not upload anymore. There have not been any changes to the Info.plist or the entitlement file.
I am having very similar problem. Today looks like many other people are facing same issue.
Refer to this:
http://stackoverflow.com/questions/8353049/unable-to-process-application-info-pl ist-validation-at-this-time-due-to-a-genera
And pardon my poor English (I'm Japanese).

While exporting i get "general error"

I was doing a project that was had about 12 different sections so I just edited them all in different sequences. Well when I was done I just took all of the sequences from the browser and dropped them on the time line and rendered it. I then exported it as QuickTime conversion as an uncompressed file. It would get to about 40% and it would just stop and a window would come up and all it would say is general error. What is wrong, thankyou Joe.

It could be many things. Whatever it is its about 40% of the way in your timeline.
It could be a corrupt clip or graphic. More likely to be a graphic so if there any graphics around there make sure they are RGB and not CMYK.
It could be a corrupt render. Select a chunk in the vicinity and Control Click>Choose Remove Attributes> Make sure NOTHING is selected and choose OK. The render it again.
FWIW I had this issue a LOT with a project I worked on recently. I think I had a cranky drive. It kept corrupting my audio render files. So every time it would happen I would just do the remove attributes trick with the audio and that would fix it most of the time.
Post back and let us know if any of that helped or not.

Can only export 18 minutes of 1 hour time line

Hello
I have a completely rendered, for Neat noise reduction, time line that is just over 1 hour long by about a minute. This was an award ceremony for a client shot on Sony PMW320 camcorder with SxS card at 1080i 29.97 and set up the same in Premiere on the time line. Lights illuminating the stage at request of the CEO had been taken down much lower than they should have been because they were bothering him at the lecturn where he was speaking in pre-show checks. Consequently I had to use 12db gain which left me with a lot of noise. My plan was to use Neat noise reduction and take care of all the render times and mixing of two mono audio tracks in Premiere before giving him a Quicktime file to use in his FCP system and then he would be able to insert the reaction and floor shots from a 2nd handheld B camera which was mobile on the floor. I did not know if he had a good noise reduction software program himself and just wanted to save him all the labor.
As I am new to Premiere my first project for this for the time line did not have the audio set up correctly, but the clips were imported into the Media Browser and were able to be worked with OK for a short while before I realized I would nead to redo it for the audio. From my camera it was a continuous 1 hour take but the SxS files copied straight from my camcorder first to my 2 3TB internal drives set up for RAID 0 on my new Mac Pro from OWC built with their MPG program, were broken into 3.56GB clips of 12 min 32 second lengths.     6 core 3.46ghz CPU and Quadro 4000 GPU 48gb memory for the system.
On the second and new project with the correct audio settings, I experimented with copying those same files from the camcorder to a different 1TB internal drive. I must have done that differently, maybe by hi lighting the separate clips together and dragging them into the drive, because when I imported them into the Media Browser this time they came in as 1 continuous file. And that is what is on the noise processed and audio mixed time line.....one continuous sequence with no cuts or breaks in it.
Twice now I have tried to export the completely rendered "continuous" sequence to a 64gb flash drive with the USB 2.0 connector on the Mac. Each time the process has taken about 7 and 1/2 hours and each time it has stopped at 18 minutes and 11 seconds in. 4.29GB copied for both tries. Does anyone see something here that explains why the export would stop short each time in the same place? No error messages, and no problem with RAM as I have the 48gb.   When setting it up and the export begins it shows in the window the full 1 hour length with the start and end points it will take it from.
Thanks much
Ron

Sorry for the delay in getting back. I had woken around 3:30AM and got up to check the status of the 2nd export attempt, and when I found the same situation as the first attempt, stayed up to post here and see what reponses hopefully might be here when I got up in the morning.
Ann, there are no gaps on the time line as it is one continuous file, due I guess in how I saved it to the other disc. Just uploaded the one really good Neat profile I got on the individual file segments in the browser from the RAID drive that I had placed on the time line with the first sequence. The first three of those left a bit more noise in some spots, but a lot of noise still crawling on the right cheek of the CEO in the low light he saddled us with. Luckily the 4 try Neat really nailed it.
BUT....after typing the above I just re-inserted the Lexar flash drive and brought up its info and yep it does say, "MS-DOS (FAT 32)"    Uggghhhh! Bought it a week and a half ago from Office Depot in town. Wasn't cheap.... $178 plus tax. Still have my receipt, hopefully they will refund. This type of scenario is exactly why I bought that large a size ....64gb. To be able to have enough space to leave shooting job with a client if necessary and they could mail it back to me when the job was offloaded.
Is there any kind of flash drive that size then, that doesn't have the file size restriction I can pick up from on line or like a Frys please? I think the incredibly slow export was due to the 2.0 USB and all the Neat noise reducing information, plus HD codec I guess. 7 1/2 hour export and only 18 minutes out of the hour covered.. Are there any other convenient options to leave with a client, with maybe SATA connection, which would be safe to ship back to me in these situations that could take the jostling from shipping?
Thanks very much
Ron

When I tgry to drop a video from the main screen to a time line with no secuence i receive an error with no number, just tell me the progran stop working and the program closes can you help me please

please someone who help me please
when I tgry to drop a video from the main screen to a time line with no secuence i receive an error with no number, just tell me the progran stop working and the program closes

You need to help us first ...
Computer specs:
OS, CPU, RAM, GPU, vRAM ... and also disc layout & connections can be useful (as in, "2 internal hard-drives and an external on Thunderbolt connection for exports")
Program specs:
Specific build of Premier Pro from the bottom of the "About" splash screen off the "Help" menu is best.
Footage file type: MXF, AVCHD, MOV, m2s, what?
Even the camera it was shot on can be of interest at times.
And did you use media browser to import, then project panel to drag & drop?
Neil

General Error (34) Message Immediately After Exporting

Hello,
I'm currently running Final Cut Pro on an external hard drive, and immediately AFTER I export a video, I receive a General Error (34) message but, funnily enough, the exported video seems to be turning out okay.
Does anyone have any idea what the problem might be? I would hate to loose all the data, and I'm concerned that may be the case...
Message was edited by: lmg-94

My memory is shot!!! I just remember that I had this problem about 6-months ago. At that time I copied the entire project...then opened a completely new project and pasted it in. I just did the same thing and it nows exports as it should.
However, there's still something wrong because I shouldn't have to do this. Tom, I believe you told me something about trashing my preferences. Does that sound like my problem? How to I find out how to do that? Thanks.

General error in FCP re: rendering and export after Quicktime 7.5.5 update

Hi
My FCP 6.0.4 rendering and export to Compressor no longer works after an update to Quicktime 7.5.5.
Rendering fails after a few seconds "General Error!" pops up. Exporting to Compressor, after setting it compressing, Compressor after a few seconds fails. (audio is processed) My current work around is exporting a sequence using Quicktime conversion (time consuming) and then opening in Compressor.
I've done the usual, deleting prefs, new sequences and projects, even saving movs in different codecs.
(been using H.264)
My sequences are all custom sizes but tests using presets also fail.
Any ideas anyone?
And I was so happy the Quicktime upgrade could play sequence movs recorded months earlier that until now I couldn't play properly due to previous Quicktime upgrades!
Apple gives with one hand and takes with the other....

Hi There,
Thanks for your reply on this.
Well basically since I'm using content already in the H.254 codec (eg: a trailer off the internet, or the downsizing of HD footage) i'm just exporting to a codec that didn't have to be rendered and gave quality results. I used motion jpeg B as an export codec because it was quick (although HD space hungry) with no drop in quality. The resulting exports could be imported into a custom sequence (720 x 405) as square pixel aspect ratio files. Overlapping the canvas with other windows (eg: viewer) meant I could play a clip (with dropped frames) but not have to render it. I selected the H.264 codec as the sequence codec because I've found other codecs introduce darkening or lightening or blurring or other undesirable artefacts when exported to Compressor. H.264 used in the sequence settings exported through Compressor would give resulting m2v's as sharp and contrast accurate as the source file.
That was until the recent 7.5.5 Quicktime update where attempts to do the same things I did before result in "General Error!" coming up after a few seconds of play or rendering.
Traditional DV codecs are "blurry" in my opinion, especially when coping with web content or conversion of HD downloads.
If you can suggest an editing codec that works best with FCP that is quick, doesn't introduce blurring or general degrading of the image I'd be happy to try it out. I typically downsize HD content from the web for DVD playback, so it's usually in a H.264 codec already. So i would need a codec for export from Quicktime that would work best with a codec in FCP. That doesn't alter picture quality when compressed to m2v in Compressor.
Thanks!

Time Line Wont Export, general error

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