Time Machine Backup through BT Homehub 2

Hi All,
Have just purchased a WD My Book Live that I am running through a BT Homehub.
I have selected the drive as the location for backup using Time Machine.
It starts to backup fine but soon stops and the internet cuts out.  The only way to get it working again is to reset the BT Homehub 2.  It works again for a few minutes and then causes the connection to drop.  It not only loses connection on my mac but also all other computers, PC included, that are linked to the hub.
As far as I am aware the hard drive and time machine are compatible with the homehub. 
Anyone have any ideas as to why the connection is dropping? 
I would appreciate any help on this. 
Many thanks in advance

Are you backing up Lion as not all TM capable external drives are updated to Lion TM?? Double check firmware updates for the WD My book live.. if this is an issue.
http://9to5mac.com/2011/08/03/western-digital-fixes-time-machine-incompatibiliti es-with-my-book-live-series/
Apple of course would not deliberately make all 3rd party devices using AFP incompatible but did manage to do so with lion. cough gollum.. gollum.
Now next step is just the networking.
Is this using wireless or ethernet?? If wireless test with ethernet.. as that has much less issues.
Test using ethernet directly to the WD Mybook. This is to test if the issue is the BT hub. Not everything works with protocols that Apple uses, and Time Machine is not straight TCP/IP.
Your assumption of compatability is needing to be tested. Especially as you are not using a TC to backup to.

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    THE SHORTER STORY
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    THE FULL STORY
    I live in an apartment building where my existing Time Capsule (TC) is located in my living room and serves many purposes. Specially, my TC is at least all of the following:
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    (2) Wireless router providing Internet and Wi-Fi network access to several Wi-Fi clients - two Apple laptop computers, an iPod touch, an iPad and an iPhone all connect wirelessly to the Internet via the TC.
    (3) Wired Ethernet router providing Internet and Wi-Fi network access to three different devices - a Panasonic TV, LG Blu-Ray player and an Apple TV each use one of the three LAN ports on the back of the TC to gain access to the Internet.
    (4) Primary base station in my attempt to extend my wireless network to a distant (located far away) Denon a/v receiver requiring a wired Ethernet connection - In addition to the TC, which is my primary base station, I am also using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. I cannot use a wired Ethernet connection to continuously travel from the living room to the master bedroom. The distance is too great as I cannot effectively hide the Ethernet cable in this apartment.
    (5) Time Machine (TM) backup facilitator - I use my TC to wirelessly back-up two Apple laptops using Apple's Time Machine (TM) application. However, I ran out of storage space on my TC and therefore added external storage to it. Specifically, I added an external hard drive to my TC via the USB port on the back of the TC. I now use this added external hard drive connected to the TC via USB as the destination storage drive for my TM back-ups. I have partitioned the added external hard drive, and each of the several partitions all have enough storage space (e.g., each of the two partitions used by TM are sized at three times the hard drive space of each laptop, etc.). Everything works flawlessly.
    (6) Network Attached Storage (NAS) - In addition to using the TC's Network Attached Storage (NAS) capabilities to wirelessly back-up two Apple laptops via TM, I also store other additional files on both (A) the hard drive built into the TC and (B) the additional external hard drive connected to the TC via USB (there are additional separate partitions on this drive for these other additional and non-TM backup files).
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    Modem
    Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem
    Existing Wireless Router and Primary Wi-Fi Base Station - Apple Time Capsule
    Apple Time Capsule MC343LL/A 1TB Sim DualBand (purchased June 2010, likely the Winter 2009 Model)
    Desired New Wireless Router and Primary Wi-Fi Base Station - Non-Apple Asus
    ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router
    Extended Wi-Fi Base Station - Provides an Ethernet Connection to a Denon A/V Receiver Two Rooms Away from the Modem
    Netgear Universal Dual Band Wireless Internet Adapter for TV & Blu-Ray (WNCE3001)
    Addition External Hard Drive Attached to the Existing Apple Time Capsule via USB
    WD My Book Studio 4TB Mac External Hard Drive Storage USB 3.0
    Existing Laptops on the Wireless Network Requiring Time Machine Backups
    MacBook Air (11-inch, Mid 2012) OS X 10.8.2
    MacBook Pro (13-inch Mid 2010) OS X 10.8.2
    Other Existing Apple Products (Clients) on the Wireless Network
    iPod Touch (second generation) is model A1288.
    iPad (1st generation)
    Apple TV (3rd generation) - Quantity two (2)

    Thanks Bob Timmons.
    In regards to a Plan B, I hear ya brother. I am already on what feels like Plan Z. Getting WiFi to a far off room in an apartment building crowded with WiFi routers is a major pain.
    I am basing my thoughts on the potential of a new and more powerful router reaching the far off master bedroom based on positive reviews on cnet.com, pcmag.com and pcworld.com. All 3 of these web sites have reviewed the Asus RT-AC66U 802.11AC wireless router as well as its virtual twin cousin 802.11n router. What impressed me is that all 3 sites rated this router #1 overall in terms of both range and speed (in both the 802.11n and 802.11AC flavors). They tested the router in real world scenarios where the router needed to compete with a lot of other wireless routers. One of the sites even buried this Asus router in a media room with thick walls and inside a media cabinet. This Asus router should be able to serve my 2.4 GHz band wireless clients (iPod Touch and iPhone 4) with a 2.4GHz Wireless-N band offering some 50 feet of dependable range and a 60 Mbps throughput at that range. I am hoping that works, but it's borderline for my master bedroom. My 5 GHz wireless clients (laptops) will enjoy a 5GHz Wireless-N band offering 150 feet of range and a 200 Mbps throughput at that range. I have no idea what most of that stuff means, but I did also read that Asus could reach 300 feet and I got really excited. My mileage may vary of course and I'm sure I'm making some mistakes in my interpretation of their data. However, my Winter 2009 Time Capsule was rated by cnet.com to deliver real world performance of less than that, and 802.11AC may or may not be useful to me someday. But when this Asus arrives and provides anything other than an excellent and consistent wireless signal without drops in the master bedroom it's going right back!
    Your solution sounds great, but I have some questions. I'm using OS X 10.8.2 and Airport Utility (version 6.1 610.31) and on its third tab labeled "Wireless" the top option enables you to set "Network Mode" to either:
    Create a wireless network
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    How about the other tabs in Airport Utility, can they all stay as is assuming I use the same network name and password for the new Asus wireless router? Or do I need to make any other changes to the TC via Airport Utility?
    Finally, in regards to your Plan B suggestion. I agree. But do you have a Plan B for me? I would greatly appreciate any alternative you could provide. Specifically, if you needed a TC's Internet connection to reach a far off corner of your home how would you do it? In the master bedroom I need both a wired Ethernet connection for the Denon a/v receiver and wireless Internet connection for the iPhone and iPod Touch.
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    I actually like exactly one power-line adapter, which is the D-Link DHP-540 PowerLine AV 500 4-Port Gigabit Switch. This D-Link power-line adapter plugs into your wall outlet with a normal sized plug (regular standard power cord much like any other electronic device) instead of all of the other recommended power-line adapters that not only use at least one wall outlet but also often block the second outlet. You cannot use a power strip with a power-line adapter which is very impractical for me. And everything about my home is strange and upside down. The wiring here is a disaster and I don't have faith in its ability to carry Internet access from the living room to the master bedroom. And this D-Link power-line adapter costs $90 each and I need at least two to make the connection to the Denon A/V receiver. So, $180 on this solution and I still don't have a dependable drop free wireless connection in the master bedroom. The Denon might get its Ethernet Internet connection from the power-line adapter, but if I want to use an iPhone 4 or iPod Touch to stream AirPlay music to the Denon wirelessly (Pandora/iTunes, etc.) from the master bedroom the wireless connection will not be stable in there and I've already spent $190 on just the two power-line adapters needed.
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    I have also read great things about the Amped Wireless High Power Wireless-N 600mW Gigabit Dual Band Range Extender (Repeater) SR20000G and the My Net Wi-Fi Range Extender. The former is very powerful and the latter is easier to install. Both cost about $150 ish so similar to a new Asus router. However, everything I read about Range Extenders points to them not being very effective for a far off corner of your house wherein it's apparently hard to place the range extender in the sweet spot where it both gets a strong enough signal to actually effectively extend the wireless signal and otherwise does not reduce network throughput speeds to unacceptable speeds.
    Creating a Roaming Network By Hard Wiring with Ethernet Cable - Wife Would Say, "**** No!"
    Even Apple seems to warn against wirelessly extending your network (see: http://support.apple.com/kb/HT4145#) and otherwise strongly recommends a roaming network where Ethernet cable is used to connect two wireless base stations. However, I am in an apartment where stringing together two wireless base stations with Ethernet cable would have an extremely low wife acceptance factor (WAF). I cannot (both contractually and from a skill prospective) hide Ethernet wire in the walls or ceiling. And having visible Ethernet cable running from room-to-room would be unacceptable, especially to the wife.
    So what is left? Do you have a Plan B for me? Thanks in advance for your help!

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    Can't access old files on time capsule
    But not from Yosemite.. it has its own bunch of bugs.. as mentioned. Good luck with those.
    I also strongly recommend people use a secondary backup method.. there are excellent third party.. I use Carbon Copy Cloner.. it is reasonable price.. $40 based on standard rsync.. and will create either bootable clones to a local drive or sparsebundle on a time capsule etc.
    The bootable clone is the ideal way to recover files. since it is based on a simple computer reboot and then access of files that are in exactly the same place as you left them.. TM backs up in a most complicated manner.
    See how tm works here. The top couple of articles and how it is different to clones. As Pondini suggests.. using both is no bad thing.
    http://pondini.org/TM/Home.html
    This is also useful for yosemite.. it is not working as TM used to.
    Find files in Yosemite.
    https://discussions.apple.com/thread/6681850?searchText=time%20machine%20yosemit e#27139370
    While in Time Machine, press the key combination shift-command-C. The front window will show all mounted volumes. All snapshots should now be accessible. Select the one you want and navigate to the files you want to restore.
    I am not sure why your previous use of TM failed.. In the midst of all its problems it does still work ok.. as mostly people can recover stuff they do.. albeit it needs a lot more messing than is typical Apple.

  • Can I upload a Time Machine backup (Passport) made on my computer to my husband's computer?

    I'm afraid that my present Macbook is starting to have problems.  I have an old Time Machine backup that I made on a Passport USB drive last year (using OS 10.6) so I can transfer the contents of my computer to my husband's Macbook (also OS 10.6).  But when I connected the Passport, I got a message saying, "This backup was created on a different computer.  If you reuse this backup it can no longer be used by the original computer."
    I'm not sure what the implications of this are.  I'm pretty sure I created the backup on my computer, but it might have been made on my husband's computer.  In any case, I'd like to make a new one on my computer and upload it to my husband's as planned.  Question:
    1.  Is there a way I can check to see which computer the backup was made on?
    2.  If it's an old backup of what's on my computer, is there a way I can update it, rather than go through the long process of creating a new backup?  (The USB drive is 1 TB, so an original backup takes forever!)
    3.  If it's a backup of what's on my husband's computer, can I overwrite it ("Reuse Backup"?) and then upload it to his computer?
    Thanks for any information out there!

    1. Hook up the drive to your husband's computer. If you don't get the same error message, then it is likely a backup of his computer. If you don't get an error message when attached to your husband's computer, enter Time Machine and check the admin user name.
    2. Depends on answer to first question. If it is your computer, start a backup.
    3. You can have 2 backups on the same drive. If it is your husband's backup, just start a new one for your computer.

  • I'm having a problem with logging into a FileVault-protected user account after restoring from Time Machine backup.

    Hi all,
    My computer had been running really slowly for a while, so I decided to erase the whole hard drive and reinstall the operating system, and then I was going to restore the files I cared about from Time Machine. The main account, which had all my documents and photos, was FileVault-protected. The last thing I did before erasing the hard drive was to run one last Time Machine backup. As far as I remember, I always ran Time Machine backups with the FileVaulted user logged in.
    I don't remember whether I was using FileVault 1 or 2. I had been using FileVault 1, but I installed Lion as soon as it came out and I thought I had migrated to FileVault 2 at that point.
    Once I erased the hard drive and reinstalled the operating system, I browsed the Time Machine disk and, within the Users folder, there was no folder for the main user account. When I tried to reinstall everything by restoring from Time Machine backup, I'd get the option for all the user accounts, but when I tried to log in with the main one I'd get the dreaded "You are unable to log in to the FileVault user account "User" at this time. Log in failed because an error occurred." Finally, when attempting to restore from the Time Machine backup again, I noticed something strange: After the computer got to about 10% done restoring, it declared itself completed successfully and rebooted.
    I've tried a number of tips that came up from questions about similar issues on the Apple support forum, but had no luck. Is there any way to get these files back? Did they ever even get backed up?
    Thanks.

    Hroodbwai wrote:
    I can't find it! not sure what's going on but the only folder shown is the " Shared" folder.
    Did you have only the one user account? If there were others, they should also be in the "Users" folder. You probably won't have access to the files inside them, but they should be there.
    From what can make out, it looks like it's not backed up any of the files for the filevault account. Can't see user folder when looking through previous backups in Time Machine galaxy view.
    Are you doing that from a Finder window set to your internal HD, or your computer name? It should look something like this (with the Finder in List view):
    |
    |
    I'd been logging out and backing up manually on a regular basis.
    Scheduled backups should run normally; but they won't back up the File Vault sparse bundle, nor will any run manually.
    The only time it's backed-up is when you actually log out.
    You should have seen this window on logout:
    |
    |
    followed by this one:
    |
    |
    If you didn't see the second one, or cancelled it, the account wasn't backed-up.

  • Time Capsule as central storage in addition to Time Machine backups?

    I have been using a MacBook and just recently bought my wife the new aluminum MacBook to replace our old PC Desktop. I am considering buying the 1TB Time Capsule as well. I understand it can backup both machines via Time Machine.
    My question:
    I have iTunes & iPhoto databases on my MacBook which I modify, edit, and use routinely. Can I set Capsule up so that I can continue to house those databases on my laptop, but any changes sync with centrally stored databases on Capsule that my wife can access through iPhoto and iTunes on her new MacBook. She wouldn't be doing any editing or updating to either, other than use for viewing or syncing her iPod, etc.
    Is this within Capsule's capabilities or is is it like my current Time Machine External HD that can only be used for Time Machine backups?
    Thank you, any help would be much appreciated before I decide whether or not to make this purchase.

    I don't want to discourage you from getting a Time Capsule (TC), but from my experience its primary purpose is to be the target of Time Machine backups. It can also perform as a NAS device, but it does not seem to be well suited as a media server. Sharing a single iTunes or iPhoto Library is, in my opinion, not something I would recommend, especially when streaming iTunes during Time Machine (default: once per hour) backups are running. Also you won't be able to stream the iTunes content from the TC to a media extender, like the AppleTV.
    However, there's a lot of opinions out there on this topic. Here are just a few articles to get you started:
    o Apple Discussions Topic : Time capsule as a media server
    o Engadget: Time Capsule: everything you wanted to know
    o theAppleBlog: Using Time Capsule as a Media Drive

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