Time machine cannot see time capsule event though I have a green light

I have a green light on my time capsule but time machine on my macbook pro cannot no longer see the time capsule. i have gone through the procedures to find it and reset the time capsule, only again to get to the solid green light stage but time machine still cannot see it.
can anyone tell me what i am doing wrong? Thanks

I had the same problem this morning. Anyone have any ideas?

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Welcome to the Apple Community.
The following article(s) may help you.
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Mac OS 10.6/Time Machine cannot 'see' HD to re-install or restore

Upgraded my Mac Mini to Snow Leopard a couple weeks ago and had no problems. Then yesterday the computer froze up (the mouse still moved and icons in the dock expanded with the mouse but NOTHING was acknowledged when clicking to tabbing to any commands; could not even click from screen to screen for various functions that were currently open ... yet the mouse moved fine). Tried to restart computer and all I get now is a gray screen with a flashing file folder with a question mark in it.
Have tried all attempts listed here and in Support to (1) re-install Mac OS X 10.6 from the original disk, and (2) restore my computer from my Time Machine. Have tried many, many times now for both options and in ALL cases the computer cannot see or find my computer. The only disks it can find to re-install or re-store to are the 2 external hard drives I have. If I disconnect these, the computer can find NO disks to re-store to. (I've now let my system search for disks for over 3 hours this time around, and it still cannot find any disks to install to.)
So what's happened to my Mac Mini and "where" has this disk gone to? Why can't my Time Machine or Mac OS X installation disk find (or see) my Mac Mini?
(Really do need a new computer and was seriously thinking about just buying the new iMac this week, so maybe this is the sign. But would still like to get the last few files off my Mac Mini that I was working on when it crashed -- don't think Time Machine actually had time to back these up ...)
Cheers, and thanks for any suggestions and help!

Karl
It sounds like you are having trouble with your internal Hard Drive.
Whilst this is quite serious, sometimes you can fully recover from the situation, depending on what happened.
One of the most useful and reliable rescue utilities is DiskWarrior:
http://www.macupdate.com/info.php/id/11707/diskwarrior
If you are lucky it may be something as simple as a damaged HFS+ wrapper, which can be repaired and have you back up on your feet again in relatively short order.
It pays to periodically check the *S.M.A.R.T. Status* of your drive, at the bottom of *Disk Utility.*
This is a self diagnosis function that may indicate impending problems. However if the disk has sustained physical damage, such as caused by a hard knock, nothing will redeem it.
Peter

HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."

I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)

I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this.

Time Machine cannot find Time Capsule after turning auto backups off

2010 macbook 7,1 OSX 10.6.8. Brand new rev.4 Time Capsule 2TB (MD032LL/A) just bought yesterday.
Everything set up just fine and wireless is working. Backups are working.
Issue is that as soon as I turn the Time Machine slider to Off (I can turn it back to On at this point, doesn't matter once it's been in the Off position) in TIme Machine preferences, then try and Enter Time Machine or do a backup, it cannot find the Time Capsule (says cannot find backup volume or such). I have to reselect the drive even though it's icon is showing right on the preferences screen. A reboot will enable it to find the Time Capsule without my input.
If I leave Time Machine turned on, the backups run fine and I can enter the Time Machine. It is turning off Time Machine that triggers the issue.
Tried the following:
-Rebooted Time Capsule
-Made sure Time Capsule name is less than 27 characters (it is 19)
-Firewall is off
-Filevaullt is off
-Booted into Safe Mode
-Repaired permissions
-Trashed TIme Machine plist
-Updated OSX
At this point I called Applecare and they had me send them a capture of my TIme Machine data and will get back to me Monday.
Oddly, my 10.5.8 iMac G5 2ghz is working fine with Time Machine and does not have this issue. I can turn Time Machine off and on all I want and it can find the Time Capsule with no problem.
Thanks for any help.

Apple is still working on the issue but I have now noticed that I cannot VNC into my work PC anymore. I get a "Could not connect to server, connection refused:5900"
I am using Chicken of the VNC and it worked fine until I got the Time Capsule. I know that 5900 is the port used for something and this sounds like it is related to the Time Capsule.
I can't help but think this is also related to the "Cannot find backup disk" message from Time Machine. This all sounds like the Time Capsule goofed up the works here.
Also, I now have tons of reports in the console of it not being able to count items in a file at system/library/StartupItems. That folder is NOT there. Which is why I assume the errors. I have seen a few other reports and people are just restoring the file from Time Machine or making it via command line with admin. When I go back far enough in Time Machine, the file IS there but has nothing in it.
I asked Apple about that too and they checked a 10.6.8 computer and it had the file so not sure what is up there. Not sure if it was 10.6.8 update or the bunch of iTunes, etc that I did after that.
Have not restored that file yet, will wait to see what they say about the Time Capsule mess.
Any ideas on restoring my VNC connection?

Time Machine cannot see original backup

I had to change my router and with it all network settings. As a result I could not "see" my time capsule in airport. So I reset it.
Airport could then see it. I re-set it up again with new network details etc.
So now if I look at the time machine backup it can see all my previous backups. BUT when I enter the utility to continue with backups, it refuses to let me use my "previous drive" (original backups) and asks me to use a "new drive" that it has set up - which says no existing backups on it.
So how do I make it see both drives as being the same thing? Or must I start backups all over again?

Did you reset Time Machine?
A4 here. http://pondini.org/TM/Troubleshooting.html
Are you seeing double instance of the TC in finder? You need to delete the older and now no longer existant TC so only the TC with the new name is available.
Pondini has lots more info if you keep running into trouble..
You should not need to start over.. TM should be able to pickup the old backups once you connect to the TC.. but you do sometimes need to force it to do that.

Time machine cannot see external disks

Hi,
Time machine is not seeing my external hard disk (an iomega Storcenter network hard drive). However, I can see and access files from this external disk as usual on my network.
I want to use Time machine to back up to this disk. Can anyone help me please?
Greg

gr3len wrote:
Hi,
Time machine is not seeing my external hard disk (an iomega Storcenter network hard drive). However, I can see and access files from this external disk as usual on my network.
I want to use Time machine to back up to this disk. Can anyone help me please?
No, sorry. Time Machine does not back up to network drives, except Time Capsules or a drive on another Mac on the network that's running Leopard. It will back-up to a USB drive connected to an Airport Extreme, but even that is, technically, unsupported, and requires a running a Terminal command to make it work.
Here's the official word: http://support.apple.com/kb/HT1733
You may find some "hacks" that might make it work, in some cases, to a degree. But use them at your own risk.
First, since this is *unsupported by Apple,* there's nowhere to go when there's trouble.
Second, you're risking a future update preventing it from working, and perhaps rendering your backups useless.

Time Machine cannot "see" its back up?

Running Time Machine with Time Capsule (actually a disk attached to TC) on updated Mountain Lion (13in MacBook Pro 2.3GHz Core i5 4GB) for about 6 months and have a 62GB sparsebundle that appears to be fine -- that is, when Time Machine runs an hourly update the file timestamp updates indicating that it was modified. I have not received any error messages. Yet, System Preferences indicates that there are no backup (see screenshot below) and when I run Time Machine as if to restore there's nothing older than a few days when I should see snapshots going back months. I got bupkis from Support on this, only solutions to error messages.

WaterbedWilma wrote:
when Time Machine runs an hourly update the file timestamp updates indicating that it was modified.
What "file" is that? Where are you seeing a date?
It's possible the backup is crashing (not failing with a message). Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. Locate the backup in question, then copy and post all the messages here.
Yet, System Preferences indicates that there are no backup (see screenshot below)
Another reason I suspect the backup is crashing. Those dates are updated when a backup completes normally, not when it fails or crashes.

Time Machine cannot see networked USB drive

I'm trying to set up time machine with my USB drive attatched to an Airport Extreme but the "choose backup disk" box is empty when selecting a backup drive.
I read something that said "Time Machine will not work on any network-attached storage unless it's HFS+ on Leopard being shared via AFP (not SMB)", but I'm new to Macs and don't understand what this means.
I've noticed that browsing the info of the USB disk (which incidently IS mounted on my desktop) it says the server location is at 'smb://airportextreme' etc etc. I'm assuming the 'smb' is where the problem may lie?

Hello FizzyFizz
I had been wondering the same thing, and in my research I found this, rather long discussion:
http://forums.macrumors.com/showthread.php?p=4402934
It gives a few different things to try, I have not tried any myself but they might help you.
~A

How can I see the old backups of my previous Macbook done by Time machine in a Time capsule with my new iMac?

How can I see the old backups of my previous Macbook done by Time machine in a Time capsule with my new iMac? I've changed from a Macbook to a iMac because that one stopped working and I cannot use it anymore. I've been able to import all the data of the last backup of the Macbook when setting the new iMac, but I cannot access now to the old backups of the Macbook and there are information that wasn't in the last backup and I would like to recover. Thank you very much.

Yes, you can ..
Read Q17 here.
http://pondini.org/TM/FAQ.html
Strongly recommend his whole section.. 14-17 and read it carefully to understand the ways you can make TM work for you.

Cannot see Time Capsule for backup but internet perfect A

I've seen other posts about time capsule problems and most talk about wireless dropout and loss of internet connectivity. My situation is almost the reverse:
Full airport strength in menu bar. Full access to internet sites on at least one computer. Cannot see Time Capsule via Airport Utility or in Finder on any computer. Time Machine backups fail (marked as Delayed in menu bar item).
If I reboot (via unplugging) the Time Capsule, it shows up again in Airport Utility and backups are successful. This has happened three times now. I think the first time was prior to upgrading the firmware. The second two times were after the Time Capsule firmware upgrade. In the second two instances, it looks like the backups run for about 12-13 hours, every hour. No problems. Then, they drop out. Yesterday, it ran from 8:30 AM until 9 PM.
I've got two Macs (a Powerbook G4 and a MacBook Pro), each running latest software updates (security, 10.5.2, etc.).
Unplugging (rebooting) my Time Capsule each day is not an option. That's partly why I moved from an ancient LinkSys router that always needed to be rebooted since we lost local and internet access. Any help is much appreciated!
Cheers,
Drew

Have you set up the TC with user accounts??
Most people just use the TC password..
I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
If you didn't setup the TC, do you have admin access to it??
Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
If the TC is bridged an not controlling the network.. that can contribute to the issue.
Setting a static IP on the TC if it is bridged my help.

Windows Vista cannot see Time Capsule

I had a network setup via Time Capsule with iMac, Macbook Pro and PC running Vista Business. I have lost internet connectivity on the PC and Airport utility cannot see Time Capsule. The PC is connected to Time Capsule via etherenet. How can I fix this?
Message was edited by: doulos
Message was edited by: doulos

ONE PROBLEM THOUGH. I believe ONLY PROFESSIONAL versions of windows have the local policies acceptable. This means all of us using HOME editions are screwed.
Home Edition users would have to perform a Registry edit as follows:
1. Open registry editor (ref: Start > Search > Enter: regedit)
2. Browse to HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Create a new DWORD value with the following properties: NAME = LmCompatibilityLevel & VALUE = 1
4. Restart your PC and try the connection again...

I have just installed a 2TB time capsule on my iMac i7, it see my second 1TB hard drive but the 256 SSD doesn't come up in the list of hard drives I can back up. How can I enable the time machine to see my first SSD 256gb hard drive?

I have just installed a 2TB time capsule on my iMac i7, it see my second 1TB hard drive but the 256 SSD doesn't come up in the list of hard drives I can back up. How can I enable the time machine to see my first SSD 256gb hard drive?

iLife is preinstalled on all the Macs. If you purchased iLife in the App Store or your computer came without DVDs, open App Store > Purchases and download the applications. If your Mac came with discs, insert the Applications DVD and install iLife applications

HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

TS1550 Do external hard drives mounted on my Mac get backed up by time machine on a time capsule wireless Apple external back up disk? How can I see what folders have been actually stored in the wireless back up disk?

Do external hard drives mounted on my Mac get backed up by time machine on a time capsule wireless apple external hard disk? How can I see what folders have been actually backed up in the external wireless disk? any help would be appreciated

They can provided you remove them from the Exclude list. Normally, Time Machine does not automatically backup external drives.

Time machine cannot see time capsule event though I have a green light

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