Time Machine crashes when selecting a date to restore from
TM opens up fine, and allows me to scan through all available hours/days of backups.
However, when I select a day to restore from, instead of the Finder window scrolling to that date, TM quits immediately.
Any steps I can take to access my backups?
https://discussions.apple.com/docs/DOC-4055
Similar Messages
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Time Machine crashes when trying to view Mail
Using Time Machine to backup. I can see on my backup drive that it is producing the incremental backups.
In Finder, when I click on TM to view previous times/days, it works fine. I am able to view files and folders that were previously there. I am able to recover old files.
In Mail, when I click TM, it tells me to "Click Restore to retrieve" whatever mailbox I have selected, and then TM crashes within seconds. Mail stays open, as it is not effected.scottnl wrote:
Using Time Machine to backup. I can see on my backup drive that it is producing the incremental backups.
In Finder, when I click on TM to view previous times/days, it works fine. I am able to view files and folders that were previously there. I am able to recover old files.
That's not the best way to recover files, as you may have permissions or other problems with them. Use the TM "Star Wars" display (once you get it fixed).
In Mail, when I click TM, it tells me to "Click Restore to retrieve" whatever mailbox I have selected, and then TM crashes within seconds. Mail stays open, as it is not effected.
Does that also happen when you go into TM from a Finder window, or iPhoto?
Do you see not only the +Today (Now)+ window, but a "cascade" of windows behind it, and a TimeLine on the right? Is there a starry background, and is it moving?
If all those are "yes," then TM is having trouble reading your backups. Do a +*Repair Disk+* (not permissions) on the drive, via Disk Utility (in your Applications/Utilities folder).
If any of those are "no," this can be caused by any of a number of things. Try these fixes:
If you're using a Finder replacement (such as Pathfinder), be sure the Finder is running.
If you're using Spaces, turn it off temporarily.
If you have a second monitor, or anything plugged-in to a video-out port, disconnect it temporarily.
De-select your TM drive via TM Preferences > Change Disk (select "none"), then re-select the correct one.
Do a "complete reset" of TM, as in item #A4.
Do a +*Repair Disk+* on your TM drive.
Try or create another user (System Preferences > Accounts). If it works ok from that user, delete the file:
+*<home folder of the user where it doesn't work>/Library/Preferences/com.Apple.Finder.plist+* -
Time Machine: Can't Select Files/Folders to Restore
Hi:
Time Machine has always worked superbly for me in the past. However, today, I tried to restore a desktop file from last week. When I open Time Machine and hit the arrows to navigate it takes 10" or so, but eventually gets there. However, when I click on any file or folder that is visible, nothing happens. Thus, I cannot select a file/folder to restore it.
Any advice would be greatly appreciated. Thank you!See if this thread is fruitful:
https://discussions.apple.com/message/10394546#10394546 -
Time Machine crashes using Mac OSX 10.7.5
Past few days, Time Machine crashes when attempting to use the application. This problem just started and had previously worked.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
I tried to instal 10.8.3 to my MBP and it crashed. I then tried to restore from Time machine but when it is about 50% through a message comes up "the files cannot be restored" Can anyone help me to get out of this mess?
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
How can I force Time Machine to make a complete backup of my Hard Drive. I just installed a new external drive for Backup since my previous one failed. Now when I back up, Time Machine only backs up my data folder and the Users folder.
When I start a backup. Time Machine says "Oldest Backup: None; Latest Backup: None", so it seems like it should do a complete backup, but it only does a partial.Hi I'd like to jump in here. Your app showed me this:
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.3 GB Disk used: 453.81 GB
Destinations:
Plastic Wrapper [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 64
Oldest backup: 2013-07-24 23:25:11 +0000
Last backup: 2013-11-17 01:40:47 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 453.81 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Aside from the size of my backup drive, which I will increase at some point, I'd really like to have time machine backing up all system folders, especially Applications. How to I reset this hidden exclusions?
Thanks,
Darcy -
I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before?
Start with B5/6 in the 1st linked article.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems -
When attempting to upgrade my iMac from Snow Leopard to Mavericks, I receive the message "This disk is used for Time Machine Backups" when I try to select the lone available hard drive. I have ensured that Time Machine is turned off. Upon some Google research, some who reported this problem were told to delete the folder backup.backupdb, but I do not have this folder on my Mac. Any suggestions?
The folder would be at the root of your hard drive. Double-click Macintosh HD and look there.
If it isn’t there, I’m not sure what it is seeing. -
I have set up Time Capsule to use with Time Machine but when I open Time Machine it 'cannot find' the Time Capsule and I have to 'Select the Disk' each time. In the Next Backup tab it always says "When disk is connected" even though the disk is already connected.
Your pro doesn't matter.. I presume it is happily working.
Your imac setup has got messed up because you changed from a local (my book being USB type I presume) to network drive. Did you do a clean install of Lion?
Did you use the backup from the Pro on the imac? Otherwise I don't see how the Pro shows up in use previous disk. Where is Pondini when you need him??
You cannot download Time Machine as an App and replace the current version. It is built into the OS.. the only way to do it is a clean install. Unfortunately that might be the only way around the issue.
There is a number of issues that Pondini has covered in the setup issues of troubleshooting.
This is the most relevant I think. http://pondini.org/TM/B6.html
But look at the whole section B setup problems.
http://pondini.org/TM/Troubleshooting.html
If it was me, I would store all the info you need.. not using TM but using a straight copy of files.
Then clean install Lion. I doubt any of these issues would exist if you had not installed Lion over existing setup or used a different backup.
See if you can get Pondini to respond.. !! -
Time Machine DELETED all of my data & will only show backed up data Jan 10
My harddrive was replaced by Apple. I was not concerned about data loss because my time machine backs up every night. When I got the computer back, I followed the directions for the computer to use a time machine backup. But, when it pulled up the drive, the only date available was Jan 2010. Thinking I could backup when I got into the system, I went ahead with that date back up. The computer restarted and I, after a few tries, was able to access my backup as of March 18, 2011, elated, I hit "restore" and the file began to copy.
Near the end of the copy, an error message popped up indicating that the copy could not complete because of duplicate names (?). Thinking I could just restart the restore and fix, I went back into time machine but there existed no backups between Jan 2010 and last night.
Before the restore started, the files were there, my user names were there, everything was there, now they are gone!! I cannot find an entire year of my life. Can someone help, please!! And, no, I am not sophisticated enough to have erased my time machine backups.
I talked to Apple Support and they were at a loss and said they couldn't explain how, as it appears, that time capsule, as some point during the copying, backup-ed over the existing data and that all my data is now lost.Nothappy123 wrote:
When your Mac first started up, and you got a window asking if you wanted to +Transfer your information,+ what did you select?
I selected to transfer my information from a Time Machine back-up. The lastest date it had was Jan 2010, which was strange because it backs up every hour (or at least it was supposed to)
That sounds like Time Machine had started a new "sequence" of backups in January 2010, and transferred your data from the old set.
After I got to the user screens, I signed in and went into time machine. It was a little tricky because it took all of my settings (passwords) back to 2010, so I it took me a minute to remember what my server password was. When I got into the star wars, after a couple of times entering the time machine, March 2011 magically showed up. I selected the hard drive and hit restore.
That explains more. Unfortunately, Apple does not make it clear that you can't do that. You can't restore the system you're running from that way.
Yes, I have a time capsule. How do I get to that? Honestly, I thought that was what I was in.
Yes, that's what I thought; you hadn't mentioned it before, and I wanted to be sure.
As mentioned above, what I think happened is, for some reason, in January 2010, Time Machine started a new set of backups, and restored from the old set instead of the new one.
To confirm that, do this:
From a Finder window, in +Column View,+ locate your Time Capsule in the sidebar and double-click it. You should get a display something like this:
|
|
See if there are two (or more) +sparse bundles+ listed, as in the sample.
Post back with the results (or if you have trouble getting that screen -- I don't know how familiar you are with this).
That should clarify the situation.
|
Did a little more digging. The backup is case-sensitive and i think my hard drive is case ignorant, which explains the copy fail. how do I fix?
No. That's different, unfortunately.
As odd as it seems, your backup drive can be case-sensitive. In fact, that's the what Time Machine uses when you let it format a backup disk for you.
The problem is if the old +*internal HD+* was case-sensitive, but the new one is not, it could explain part of what you're seeing.
All Macs come with the internal HD set up as case-ignorant, so if you bought it new, and didn't change it (which requires erasing and reinstalling everything), that's very unlikely. -
Time machine crashes after Yosemite upgrade
I recently upgraded to Yosemite 10.2.2. on a mid-2010 MacBook, but am having problems backing up using TimeMachine.
I can access my past backups, which is good news, although I need to select one of the disks being backed up in the left column of the finder window (if I just select my username it doesn't seem to work). However, when I attempt a backup the computer crashes during the beginning of the backup process ("Processing backup"). I don't get any particular error message when Time Machine crashes, the computer just restarts and sometimes I will get an error message once the computer has finished restarting indicating that the computer restarted because of a problem.
I back up onto a non-Apple (Seagate) connected to the WiFi network drive, which has been working well for about 6 months under the previous OS.
Anyone have any thoughts on this? I've run the disk utility to repair disk permissions, removed the network disk as backup then re-added.And here is the Problem Details and System Configuration in case its helpful:
Anonymous UUID: B73BF844-60BD-9880-938A-BEF0C404EA33
Thu Jan 29 23:20:29 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff8019735d11): "hfs_UNswap_BTNode: invalid backward link (0x00012299 == 0x00012299)\n"@/SourceCache/xnu/xnu-2782.10.72/bsd/hfs/hfs_endian.c:303
Backtrace (CPU 1), Frame : Return Address
0xffffff8085e63030 : 0xffffff801932fe41
0xffffff8085e630b0 : 0xffffff8019735d11
0xffffff8085e63100 : 0xffffff8019726327
0xffffff8085e63130 : 0xffffff801957b5e5
0xffffff8085e63240 : 0xffffff801957aa5a
0xffffff8085e632f0 : 0xffffff8019578ff4
0xffffff8085e63340 : 0xffffff801975e7b1
0xffffff8085e63370 : 0xffffff8019763cd0
0xffffff8085e63430 : 0xffffff80197429ba
0xffffff8085e63550 : 0xffffff8019570cb6
0xffffff8085e635e0 : 0xffffff80197ac9d8
0xffffff8085e63f50 : 0xffffff801984b386
0xffffff8085e63fb0 : 0xffffff8019436e86
BSD process name corresponding to current thread: mds_stores
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000019000000
Kernel text base: 0xffffff8019200000
__HIB text base: 0xffffff8019100000
System model name: MacBook7,1 (Mac-F22C89C8)
System uptime in nanoseconds: 3182901727712
last loaded kext at 3016699200744: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9bfb2000, size 364544)
last unloaded kext at 338817335836: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9bf3a000, size 61440)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.nvenet 2.0.22
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBOHCI 656.4.1
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com.apple.nke.applicationfirewall 161
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com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.kext.triggers 1.0
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com.apple.driver.AppleHIDKeyboard 176.2
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Model: MacBook7,1, BootROM MB71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.60f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032362E4130314C4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032362E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Ext HDD 1021
USB Device: Built-in iSight
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: -
Can't access Time Machine settings when AirPort (WiFi) is on.
Problem:
My iMac (2.66 MHz Inter Core Duo) with 10.5.8 needs an upgrade to Maverick...it is connected to my home network with AirPort
I have a NAS on my home network (Verbatim MediaShare 2TB) wired connected, which I have had working as a drive for TM-backups. It stopped working with TM about 1,5 year ago, did never figure out why, backups just failed.
Now I want to get it going again for a fresh backup prior to the OS upgrade.
The issue I am facing now is that I cant access the settings for the backup drive in TM settings as the AirPort is on.
I need AirPort on to be able to mount the drive of the NAS, but then I cant access TM-settings. If I switch of AirPort temporarly to access TM-settings the drive which I need to select is dismounted.
I am kind of stuck. Why is this happening?
BRG
/JohanBDAqua wrote:
Got me really confused, sorry...
Can't access Time Machine settings when AirPort (WiFi) is on.
the NAS Volume for backup "COMPUTERSBACKUP$" can be mounetd as it should when AirPort is on.
Hi, label explains the problem pretty much...
That is: The dialog in TM where the disk for TM to put backuped data is not accessable when the iMac has connection to my home network. The button is there, but when i press it notheing happends. If i deactivate the network interface, the dialog opens.
I hope this claryfy my problem.
BRG
/Johan -
iMac 2006, running OS x 10.5.8 1.83GHz Intel Core Duo, 2 GB 667 MHz DDR1 SDRAM. Of the 152.23 Macintosh HD, 56 Gig is free
External 500 Gig WD USB2 HD for Time Machine.
When Time Machine is running and the TM icon at the top of the Mac is revolving, my iMac crashes or just hangs and won't do anything if I try to open a new prog. This can happen with just the TM running and doing a backup, nothing else apart from Finder running and then I try to open Activity Monitor from Utilities.
The ONLY way to get the iMac back is to switch it off (I know- NOT a good idea!!!), relaunch the iMac as an external Firewire drive from my Macbook, run Disc Utilities from my Macbook and then repair the iMac's HD then reboot the iMac.
Any suggestions as to what is going wrong? For months TM gave me no problems and then this has started over the last three weeks...
Thanks in advance
Chrischrisasha wrote:
Pondini,
Thanks for the advice.
I repaired my iMac hard disc by booting it as an external Firewire disc using my Macbook as the parent machine and the iMac connected via Firewire as the target, rebooting the iMac with the T button on the keyboard pressed then launching Disc Utility from the Macbook and repairing the HD of the iMac.
I then rebooted, repaired disc permissions on the iMac then rebooted again.
I then used Disc Utilities on the iMac to verify the iMac's HD which came back with the message that the disc appears to be fine.
That's a bit of overkill -- for the internal HD, all you needed to do was run a +*Verify Disk+* while booted normally.
I then ran Disc Utilities from the iMac, repaired Time Machine disc (that took ages and whilst the repair was happening, all sorts of errors were found) and then rebooted again.
I then used Disc Utilities to verify the Time Machine disc and that came back fine as well.
Again, overkill. Just run +*Repair Disk+* on the TM drive while booted normally.
I then ran Cocktail and selected the monthly maintenance scripts - nothing else was opened on the iMac. At this point, I went to bed!
Not needed.
Having just returned to my office this morning, I find the iMac hung once again!!! Whilst Cocktail was running, Time Machine started (the icon at the top of the screen started to revolve) and my iMac is hung and completely non-responsive.
I don't use Cocktail, so don't know if there may be a conflict there, but it seems unlikely.
The only way I could get the iMac back was to power down, remove ALL the cables, wait for a minute or two, power up the iMac as an external Firewire drive from my Macbook, repair the iMac HD from Disc Utilities running on my Macbook (as above), then reboot the iMac, repair disc permissions on the iMac using the iMac's Disc Utilities, then verify the iMac HD, then repair the Time Machine disc again using the iMac's Disc Utilities - i.e. EXACTLY the same process that I when through yesterday evening.
Again, far more than you needed to do.
I just can't afford to buy a new iMac.
Huh? Who suggested that? There's no indication of any dire hardware problem on your Mac (your external HD may be failing, though).
Do you have any other suggestions???
Yes. CALM DOWN and SLOW DOWN.
Read my suggestions a bit closer, please. #A5 in the Troubleshooting Tip explains clearly how to repair your TM drive without all the extra work and drama. I didn't even suggest repairing your internal HD (although it does rule that out as a problem). And again, it's much easier to do if you follow #A5 -- that's why I took the time to write it!
Did you try doing a backup with Activity Monitor already running and onscreen, as in the next to last paragraph of my last post?
I don't know how to find the error log files on the iMac and would it help if you told me how to find them and then I posted them up on here?
Yes. See the last paragraph of my last post (or #A1 in . . . yes, the Troubleshooting Tip). -
hi, ive been backing up my computer to an external hard drive (with time machine). When i buy a new macbook will that hard drive put all my info on to the new computer?
When you boot the new machine for the first time, you'll be prompted to import your data from a Time Machine backup.
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I'm having some difficulty with Time Machine. It appears to be deleting backups from random dates on my external hard drive. I am not deleting them. Are they hidden and how do I prevent this from happening? Can I retrieve them?
... I didn't know that Time Machine was more a last resort back up instead of main back up.
Don't rely upon Time Machine to the exclusion of all else. I compliment Time Machine with a periodic "clone". TM is much better than nothing, but it's a safety net, not a hammock
Here is my understanding of Time Machine's file deletion algorithm, distilled from Pondini's FAQ, Apple's KB articles, and my own observations.
Time Machine deletes ("thins") files from the backup disk as follows:
Hourly backups over 24 hours old, except the first backup of the day
Daily backups over 30 days old, except the first backup of the week
Older backups get deleted when Time Machine requires space and you deleted them from the source disk.
Therefore, assuming TM has been performing at least one backup per day, backup files will remain available:
at least thirty days, if they existed on your Mac for at least a day
until you run out of space, if they existed on your Mac for at least a week
In addition to the above, Time Machine always keeps one complete copy of your source disk so that the entire volume could be restored if necessary. Any files that remain on your source volume will be present on the TM backup, no matter how old they are.
If you are using 250 GB of space on your source disk, its Time Machine backups are likely to require at least twice that much. A good estimate of the minimum required backup volume size would be about three times the size of your source disk - 1.5 TB in your case.
A more thorough explanation would require Pondini since he has plumbed Time Machine's mysteries far more than I have.
http://support.apple.com/kb/HT1427
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