Time Machine & Damaged HD

I Have Time Machine Backing up to an internal 2TB HD It has about 1.2TB on it and has started to report this error:
The Backup was not performed as an error occured while copying files to the backup disc.
The problem may be temporary. Try again later to backup If the problem persists use Disk Utility to repair.
It has been reporting this for a week now I have run the Disc Utility and that reports the Disc as OK But I think this just check the validity of the file structure and not if there are issues withe mechanism itself.
As the disc was posted to me in a flimsy package and looked a little worse for ware when it arrived. I have complained and have been offered a new disc But they want the original disc back first.
Would it be wise to back up the disc to a new HD and try to continue using time machine from there or start the whole back up process from scratch.
If I return the Damaged HD it contains a complete back up of my computer, Bank details and access information to all my clients websites and email accounts and other sensitive information Am I best just getting a new disc and destroying the Damaged one or will reformatting it with zeros and ones be a potential option Again the fact i can no longer back up to the disc could mean I may not be able to successfully overwrite the information.
Any thoughts or information appreciated

Hi yes I have managed to complete several back ups by isolating the folder with the problem items in.
I have recently had other issues and had to reinstall the OS on this boot disc Although Disc Utility Claims the boot disc is fine this little episode would suggest files are still corrupting on the disc.
From previous post I was told not to take any notice of Disk Utility and change the disc It would appear the advice was correct. Your help in what seemed a totally unrelated issue on a different disc turns out only to confirm this.
Thank again

Similar Messages

Time Machine Damaged External Hard Drive?

hi,
okay, So I've had Leopard for about a week with no problems at all. I used my G-Tech G-drive (external 500gig) and it showed up on my desktop and worked perfectly fine with time machine. Yesterday, I went into time machine and the hard drive went from its resting state to into its high volume spinning, but time machine woudn't function at all, the stars moved but nothing could be clicked on, or exited from. after 15 minutes of trying to force quite (you can't get to it), i had to use the power button to shut off my mac. I turned it back on and there wasn't any problems, except now when my hard drive is plugged in it still spins normally, but the mac isn't recognizing it. Does anyone know what happened to my hard drive?

So it randomly started working again.
I restarted my computer for the 15th time, and turned it on once everything was up and running and it was recognized after about 5 minutes, so we shall see if it lasts.

Time Machine, Hard Drive, AirPort Extreme, and possible damage?

I plugged in an external HD to my AirPort Extreme (gigabit) base station today and started a Time Machine backup to it. After about 8 hours, I had transferred only 12 gigs of my 46 and ended up stopping it. I realize only the initial backup should take forever, but I am afraid that running the MacBook Pro hard drive constantly for hours could damage it. Are the portable hard drives capable of running for hours on end? What's the risk of damaging it?
I didn't notice any major heat issues with the Penryn MacBook Pro while doing this, but I didn't want the hard drive to break either. Plus, the wireless backup just takes way too long. I can't run an N only network because I have older AirPort expresses (WDS), older G clients in the house, and some iPhones that need to get online. I understand that 802.11g is slower than N, but it's way too slow for wireless backups.

Connecting a USB HDD to an Extreme can be used for Time Machine backups, but it is not officially supported by Apple. You will have to start a new TM backup if you are using the Extreme as TM backups to a NAS (vs. local disks) will backup as a sparsebundle (vs. your current folder format). The same goes for backup to a Time Capsule.

My Time Machine will no longer back up to my external disk for unknown reasons. It would not accept my password and said the disk is read-only and damaged. How can I copy my files to my Mac so I can repair it?

My Time Machine will no longer back up to my external drive for unknown reasons. It began after a series of power outages (my equipment is protected by a surge protector with battery backup), and was shut down correctly. Then it began by not recognizing my disk and my Time Machine password, although I am positive it was correct. I tried NUMEROUS times to get into it. It says the disk is damaged and needs to be erased and started over. How can I back up my files on my Mac so I can do that? I have no other disk to back up to. I found the files in a folder called "Backups.backupdb", and tried to copy them into a folder, but get the message "The volume has the wrong case sensitivity for a backup." The "lost+found" folder did copy for me. Will I just have to lose 4 years of backups?

Hi there,
I have the same issue. Usually hangs after 10K od sometimes after 18MB of backup file.
Config: iTunes 10.4., Win 7 64bit, iPhone 4 with iOS 4.3.3
I tried all of these without success:
- deleted backups via iTunes / Preferences
- deleted backups from sync folder
- created a new admin user and tried to sync
- reinstalled iTunes
- ran all Windows updates, restarted, reinstalled iTunes
- ran iTunes / Diagnostics (says everything okay, only info which is strange: diag says I am not a admin user, which is not correct)
Nothing helped. Who can help. I hope someone from Apple can take care, as I seem not to be the only one. Actually iTunes is the worst part about iPhone. Hope with iOS 5 and Cloud sync to get rid of iTunes.
Any hints welcome,
Cheers,
Miguel-KA

HT3275 TIME MACHINE GONE... EARLIER, OTHER OS APPS NOT THERE, DAMAGED MAC from what??

MAC: OS 10.5.8, LEOPARD, Purchased in November, 2008. One year later, MAJOR ISSUE OCCURRED! SEE FOLLOWING DETAILED DESCRIPTION.
MAJOR QUESTIONS ARE AT THE BOTTOM! (Included volumes of information, as without it, I don't think anyone could even begin to help me. APPLE COULDN'T AFTER ~2 YEARS!)
"Damaged" Mac, (from what?) OS Apps gone, NOW Time Machine GONE, can't save info fr Mac to Re-Load OS. TRIED the page on how to repair/fix to no avail. I bought my Mac in November of 2008 & paid for Apple Care for 3 years & paid for 1 year of classes. About 1 year after purchase, & nearly one year of classes, I had NOT been told to trash my downloads, but had been told that I would NEVER lose anything, to not be afraid to try things. However, after checking at least 6 times to make sure that the things that I had SAVED, did not go away when "trashed" from downloads, I set my Mac to send all downloads to trash, believing, based on my testing & what I had been told by APPLE, that IF pics, pages, documents, folders, albums, etc had been SAVED, that when sending the same downloads to trash, I would NOT lose any of them. And that they would remain in folders & albums & such.
I walked away from my Mac as I had many downloads, but had happened to leave my iPhoto open & when I passed by I saw that nearly ALL my pics were being DELETED TO TRASH!!! It was the middle of the night, so there was no one to help me. The only option that I had was to BRING BACK ALL 8,000+ FILES TO MY DESKTOP, WHICH of course, STOPPED MY MAC from FUNCTIONING.
I called Apple Care when the next day & they set me up for an hour appointment with the "GENIUSES", who only take 15 minute appointments.. The "GENIUS" was rude... Said, “I have already spent 10 minutes on you!” "What do you want me to do?" I said, "I want all my folders, pics, documents back... AND I want to know what happened?? As I checked 6X to make sure this would NOT happen."
He took my Mac to the back & PUT ALL THE FILES IN ONE FOLDER, AS IF THAT WOULD HELP ME. NO ONE HAD ANY IDEA AS TO WHAT I COULD DO or WHAT HAD HAPPENED, BUT TO DEAL WITH EACH FILE INDIVIDUALLY & PUT IN FOLDERS OR ALBUMS OR WHATEVER. (And YES, I AM YELLING... not at you people, but at APPLE & THE **** I HAVE GONE THROUGH THE PAST NEARLY 3 YEARS!)
They "didn't know" & said that "you must have done something wrong"... "WHAT"???, I asked repeatedly & got the same answer, "I don't know, you must have done something wrong" THEY ARE THE GENIUSES! SURELY ONE OF THEM COULD FIGURE OUT WHAT WENT WRONG??? I was toward the end of my classes & was desperately seeking help for this "mess", instead of learning more about Macs... & that was a total waste of time. I NO LONGER HAD FOLDERS, ALBUMS OR ANYTHING BUT >8,000+ SINGLE FILES TO DEAL WITH MYSELF!!
I spent months & many hours over the next 2 years talking with Apple Care on the phone to NO AVAIL. I would get the "newbies", even when I asked for the "supervisors" or the "specialists" because they were inundated with calls & would transfer to agents who knew only the very basics & after 45-60 minutes, they would tell me that I needed to talk with a "specialist". DUH!!
Toward the latter months, they finally decided that I needed to talk with several "SPECIALISTS" for whom I would have to call & then they would call me back. For a while, they were good about that, not that anything was resolved, then all of a sudden, NO CALLS BACK FROM TWO OF THEM... nothing more was being done for me even though I was still under APPLE CARE!
NO ONE ELSE FROM APPLE could ever tell me just what might have happened, UNTIL MAYBE TOWARD THE END OF MY COVERAGE, BUT THEN they were NOT SURE & the damage had been done for nearly 2 years & I was within 2 months of the end of my contract when I had to have bilateral eye surgery, so I was no longer able to SEE to even deal with Apple Care.
A few weeks back, I thought I would try MacKeeper for a trial... & after getting the "free scan & PARTIAL fix", I "online chatted" with an agent & found that if you ask, you can get a 14 day "Free Trial" that actually clears up everything! So, I went for that. (You have to ask for it, btw!!)
It 'appeared' that MacKeeper was scanning & fixing. I had asked how often one should do this... every 2 -3 weeks... well, that would have meant that my 14 days would have been a moot point, so I tried it on a daily basis for 3 days & it always had "issues" & said it fixed them, but somewhere I found that IT HAD DONE NOTHING!!!
So, I "online chatted" again with a very "knowledgeable guy" who asked if he could take over remotely to check my system to see why MacKeeper was NOT working for me. (I still don't know why it 'appeared' to be working?? And could never get an answer to that one.) Anyway, he took over remotely & "whizzed" through all sorts of stuff & then told me that my MAC WAS DAMAGED!! I asked "as in what?" As in, Launch Agents were missing, for example. I had told the 'Geniuses' when I had my "issue" in December of 2009, that it looked like some of Garage Band, (which I had never used) had disappeared & that it seemed that some of the OS had been deleted along with my files, but they ignored that!
IT TOOK SOMEONE FROM MACKEEPER TO FIND THAT OS APPS WERE MISSING AFTER DEALING WITH APPLE GENIUSES & SPECIALISTS FOR ~2 YEARS WHO HAD NOT A CLUE AS TO WHAT WAS WRONG OR HOW TO FIX IT!!! .......... (WHAT IS WRONG WITH THIS PICTURE????)
Apple-->NO HELP >2.5 yrs...... >3 years paying Apple-->natta. MacKeeper found missing OS Apps in ONE REMOTE VISIT!!!.
THE MACKEEPER GUY SAID THAT I NEEDED TO RE-INSTALL MY OS! To call APPLE... When I told him how I had paid for help & the hours & months of phone calls & frustration with my MAC, he gave me their site to help me to Re-install my OS, but this was a ONE time deal via the internet with only the "trial version". I am past the date... but justifiably so. I, again, "online chatted" with THREE PEOPLE AT THE SAME TIME, who didn't want to help me & who left me hanging for 30 minutes & never came back... grrrrrrrr.
BUT I CANNOT RE-INSTALL MY OS w/out backup with TIME MACHINE, WHICH IS NOT WORKING NOW,......NOT ON MY MAC ANY LONGER!!! [Why??? I have NO idea!!!]
I know that I need to be sure that ALL THAT IS ON MY MAC IS DOWNLOADED TO AN EXTERNAL HARD DRIVE TO SAVE, AS WHEN I RE-INSTALL MY OS, IT WILL CLEAR MY MAC & I WILL START ALL OVER AS I DID WHEN I FIRST GOT THE MAC, SO, I HAD BEEN BACKING UP WITH MY TIME MACHINE.... (OR SO I THOUGHT???), BUT DISCOVERED YESTERDAY, THAT MY TIME MACHINE WAS NO LONGER FUNCTIONING... ONLY "READING?" & NEEDED TO BE RE-DOWNLOADED, as well, which means that what I have on my external HD, (Western Digital MYBOOK) will still be there, but that the RE-INSTALLED TIME MACHINE WILL DOWNLOAD EVERYTHING AGAIN, NOT JUST FROM THE LAST TIME IT WORKED.
I called Western Digital tonight to SEE IF my MYBOOK(s) were working properly. He said that they should come up on my desktop, but they rarely ever have, but for a few moments last night & once tonight. I went to the site that tells one how to "fix" TIME MACHINE PROBLEMS, but had already been there & nothing there worked.
He suggested that I go on an APPLE SUPPORT COMMUNITY FOR YOUR HELP & so I am.
SO, HERE ARE MY MAIN QUESTIONS/PROBLEMS/ISSUES:
     *HOW DO I FIND OUT JUST WHAT OS FUNCTIONS ARE MISSING?
     *WHAT CAN I DO TO GET THEM BACK BESIDES RE-INSTALLING MY OS WITH MY DISKS?
     *IF I AM UNABLE TO BACK UP WHAT IS ON MY MAC ONTO MY EXTERNAL HD, THEN WHAT CAN I DO? I DO NOT WANT TO LOSE ANY OF MY PICS, DOCUMENTS, CREATIVE WRITING, IMPORTANT INFO?
    *I AM ON DISABILITY & HAVE NO MONEY TO HIRE A MAC SPECIALIST... (& AFTER MY DEALINGS WITH APPLE'S SPECIALISTS, I AM NOT VERY OPTIMISTIC ABOUT THAT ANYWAY!) Besides, my MAC is ~4 years old, the clicker on the mouse pad has not worked in ages, it has not enough memory...
     *HOW CAN I TELL WHAT IS "SAVED" ON MY EXTERNAL HD (MYBOOK), IF WE CANNOT ACCESS IT? (I CAN HEAR IT RUN & FEEL IT RUN, BUT AFTER TRYING TO "CLEAR" IT, IT IS THE TIME MACHINE ISSUE THAT IT KEEPS SAYING IS THE PROBLEM.
   (I AM BETTING THAT THERE ARE MANY MORE OS FUNCTIONS THAT ARE MISSING, AS I HAVE BEEN CURSING THIS MAC ALMOST SINCE I GOT IT.)
     AFTER I AM "ONLINE" FOR A WHILE, THE "SPINNING BALL OF DEATH" GOES ON & ON & SAFARI MAY JUST CLOSE DOWN... & IT IS NOT JUST SAFARI, THAT JUST HAPPENS TO BE THE ONE THAT I USE THE MOST!
NOTE: *RECENTLY HAVING PROBLEMS SUCH THAT OFTEN WHEN I HIT /.... IT GOES TO SOME OTHER PART OF THE PAGE or deletes the whole thing!
           *ALSO, I OFTEN LOOK UP & WHAT I HAVE TYPED HAS TOTALLY DISAPPEARED AS JUST HAPPENED HERE... OMG
           *MAY FIND A FEW WORDS IN ANOTHER PARAGRAPH!.... (WHAT IS GOING ON??)
[PLEASE DON'T BE ANGRY WITH ME FOR ALL THE CAPS, AS IT IS THE ONLY WAY THAT I KNOW TO REALLY EMPHASIZE THE SERIOUS STUFF & AS I OFTEN SAY IN FACEBOOK, "YES, I AM YELLING", but it is at APPLE & my Frustration over the past 3 years!]
Thank any & all of you for any help that you can give. Please be VERY SPECIFIC, as I don't "cookbook" so well.
ONE MORE THING:
CAN ANYONE TELL ME IF ANY OF THESE ISSUES COULD HAVE BEEN CAUSED BY A LIGHTENING STRIKE, WHICH FRIED ALL OF MY TV & INTERNET COMPONENTS?? (If so, my insurance will buy me a new Mac, which would be awesome!)... May need to post this as another question, but am “fried” right now & thought I would just add this. [Most say that because these are “software issues” that ‘NO’, lightening could not have been the culprit or even part of all that is additionally going on, that it would have to be a “hardware issue”. If any of you REALLY SAVVY MAC FOLKS CAN TELL ME DIFFERENTLY & HOW TO PROVE IT, THAT WOULD BE AWESOME! As you can see, I desperately need a new Mac.
PEACE!

Oh, My! I am so confused & scared. Haven't acted on this or anything else in my life. I am nearly paralyzed with all the issues going on in my life. If ONLY I could GET MY MAC BACK TO PROPER FUNCTIONING. I had issues before the MacKeeper, & lightening strike in March which "fried" all of my components, except this "bloody" Mac, but the problems keep piling on.
Help me, please, someone. I know that you are trying, BDAqua, but I just don't understand?
Yes, that is the window.. says do not open use MacKeeper Downloader, but then shows the "UNINSTALLING MACKEEPER" WEBSITE, which IS MacKeeper's... I don't even know how to do the "Quote Previous Message" for philastokes site, only YOURS & that is NOT what I need.
What is SW???? Calls for Driver 9 For Time Machine, but I think that is related to Time Capsule, which I don't have.
NOTE: SOMEWHERE HERE I SAW SOMETHING ABOUT "LAUNCH AGENTS"... THAT IS ONE OF THE OS PARTS THAT IS MISSING PER MacKeeper... & who knows how many others? Clearly, something has happened to my TIME MACHINE & MY EXTERNAL HD, (MyBook). MacKeeper said that my system was damaged, e.g. "LAUNCH AGENTS" & THAT I NEEDED TO RE-INSTALL MY OPERATING SYSTEM, but without having a FUNCTIONAL BACK UP, I WILL LOSE EVERYTHING.
WESTERN DIGITAL, [MyBook External HD which I used for Time Machine Back up Storage] COULD NOT HELP ME UNTIL I GOT MY "DAMAGES" FIXED & of course MACKEEPER SAID TO CONTACT APPLE OR THEIR "GEEK ON DEMAND" VIA EMAIL, which I have not!
ALL ATTEMPTS AT "FIRST AIDS" FAILED OR WERE NOT AVAILABLE!
What you, BDAqua sent me, I did, but no change... Your "procedure", not the websites.
It is hard to tell from the Philastokes writing what is to BE used & what NOT to use???
Under:
SEP 21
Posted by philastokes
MacKeeper – also known as 911 Bundle‘ in the App store — yes, you’ve seen the ads all over the internet, pop ups on your favourite webpages, it seems to be everywhere.
Many people that download and use MacKeeper experience severe problems as a result. My advice regarding this program is:
***DO NOT USE IT!***
It is extremely dangerous, particularly its Fast CleanUp option. If you are in any doubt, have a read through some of the several hundred comments below this post. If you have already installed MacKeeper and wish to remove it, read on.
IS THIS THE EXAMPLE OF WHAT NOT TO USE??? ONLY SHOWING US WHAT NOT TO USE???
Then he states this:
Uninstalling MacKeeper 2012
If you have used MacKeeper to encrypt any data, unencrypt it now. If you remove MacKeeper without unencrypting your data first, you will not be able to access it later. This only applies to data encrypted with MacKeeper, and not data encrypted using Mac OS built-in encryption services or using any other program.
Once that is done, you can follow MacKeeper’s uninstall instructions here:
http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l
These instructions promise that they will remove all MacKeeper’s associated files (see the note ‘Important’ at the bottom of their page). However, you may wish to do Step 4 in the procedure below for earlier versions of MacKeeper to check MacKeeper does not have access to your Keychain.
IS ABOVE WHAT NOT TO USE???_________________
Mine is NOT an earlier version of MacKeeper. I installed in 2012, so it is not clear... but I am guessing that that is what he meant?? Then I read on, & am not sure about a lot of things.
I have NO IDEA whether I have encrypted anything via MacKeeper. I don't even know what encrypting is or whether MacKeeper DID THAT WITHOUT MY KNOWLEDGE??
Uninstalling earlier versions of MacKeeper
If you have a version of MacKeeper earlier than MacKeeper 2012 you should follow the procedure below. You may not find ALL of the following, but any you do find should be removed.
Preparation:
i. Again, a warning: if you have used MacKeeper’s encryption feature, be sure to unencrypt before you uninstall MacKeeper.
Time Machine
ii. If you use Time Machine, leave it connected and do the Time Machine Step (TM step) where indicated. Instructions for the TM step are given in the box in step 1 below.
Clones
iii. If you use a clone without archiving, disconnect the clone and run the procedure below on your internal disk. When it is complete and you have verified everything is OK, connect your clone and wipe the partition using Disk Utility. Then make a new clone.
iv. If you use a clone with archiving, reboot into your clone now and run the procedure below on the clone first. Then shutdown you computer, disconnect the clone from the system and reboot into your internal drive. Run the entire procedure again on your internal drive.
v. If you have anything in the Trash, empty it now before you start.
My Time Machine says "IT IS NOT CONFIGURED", "BROWSE OTHER TIME MACHINE DISKS... (There are none there, only empty window.) & "OPEN TIME MACHINE PREFERENCES". WHEN I TURN IT ON, A BLANK WINDOW OPENS UP WITH ONLY ONE OPTION, "TURN YOUR TIME CAPSULE ON".
I DON'T HAVE THE TIME MACHINE CAPSULE!So, what do I do here?___________
I DO have TIME MACHINE IN THE UPPER BAR & THE ICON IN MY DOCK.
I don't know what a "clone" is... sort of, (thought it was an "alias/copy", but am probably wrong?? I have no idea whether it is being used or not?? There may be tons of clones on my Mac, or are they "aliases" from the original issue ~3 years ago. NONE that I intentionally put in!
How do I know if I am "archiving" and/or how do I disconnect the clone... "to run the procedure below" on my internal disk?
Then How Do I Connect My Clone, (when I don't even know what it is?) and wipe WHAT PARTITION? (I don't have access to my Time Machine or my EXTERNAL HD, (MyBook) where the Time Machine HAD been backing up my Mac. My MyBook won't even show up on my desktop.
WHAT IS THE CLONE? .... "IF I USE A CLONE WITHOUT ARCHIVING" VS. "IF I USE A CLONE WITH ARCHIVING".... I HAVE NO IDEA WHAT THIS MEANS???
I HAVE STUFF IN TRASH, BUT AM AFRAID TO DELETE IT... SO DO I BRING IT ALL BACK TO MY MAC? I have so many things brought back from trash.
The Uninstall Procedure:
Once you have prepared everything as above, you’re ready to start the uninstall procedure.
1. If MacKeeper is running, quit it. From the sidebar in any Finder window, choose your hard disk icon and go to your Library folder. Look in the Application Support folder for the folder inside it called ‘MacKeeper’:
/Library/Application Support/MacKeeper
Click on the folder once.
TM Step
If you are using Time Machine do the TM Step now.
Enter Time Machine via the TM icon on your menubar at the top of your screen.
Click the little gear/cog in the Finder window and choose ‘delete all backups of xxx file’.
Enter your Admin password to confirm the delete. Exit Time Machine and then…
If you don’t use TM or after you have completed the TM step, hold down the ‘command’ key and press the ‘delete’ key once to send the file to the trash.
HELP!!------>
I DO USE TIME MACHINE, BUT IT IS NOT WORKING NOW NOR IS THE EXTERNAL HDI CAN'T ENTER TIME MACHINE!
And in Finder, what is the "gear/cog"?? And what are the xxx files? Are they all MacKeeper files???
Why would one complete the TM step IF one doesn't USE TM or have access to it.
*****How do I get my TM back???? _____________
2. Still in Library, look for and trash any of these you find in the same way, remembering if you have Time Machine to do the TM step first in each case:
/Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus
/Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon
3. If you are using Lion, use the ‘Go’ menu in Finder’s menubar and hold down the ‘option’ key. Choose ‘Library’ from the menu (yes, this is a different Library folder from the one you were just in). If you are using Snow Leopard or Leopard, just click on the little ‘Home‘ icon in the Finder sidebar and navigate to the Library. Then trash any and all of these that you find, remembering to do the TM step (if applicable) first in each case:
Home/Library/Caches/com.zeobit.MacKeeper
Home/Library/Caches/com.zeobit.MacKeeper.Helper
Home/Library/LaunchAgents/com.zeobit.MacKeeper.Helper
Home/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent
Home/Library/Preferences/com.zeobit.MacKeeper.plist
Home/Library/Preferences/com.zeobit.MacKeeper.Helper.plist
Be careful not to delete the wrong files: only those that have got the words ‘zeobit’, ‘MacKeeper’, ’911′ or ’911bundle’ should be trashed.
Since MY TM is not functioning properly, what do I do? I am so lost?
4. Go to Applications > Utilities > Keychain Access.app and double click on it. Notice the padlock in the window is up there on the left, rather than down the bottom. Click on it and enter your admin password. Now go through all the items in the ‘Keychains‘ list (such as Login, System, Root) with ‘All items’ selected in the ‘Category’ list. Anything you find related to ‘MacKeeper’ or ‘zeobit’, click on it, then choose Edit > Delete from the menu.
(Thanks to Al for also mentioning this point in the Comments below! ).
5. Open the Activity Monitor utility (Applications>Utilities>Activity Monitor.app), make sure ‘All Processes’ is showing in the drop down menu just over on the right of the dialogue box, then scroll down the list and see if any processes called ‘MacKeeper’, ‘zeobit’ or ’911 bundle’ are still running. Older versions of MacKeeper may have a ‘WINE’ process running, so also look for ‘wine’. Anything you find, click on it and hit ‘Quit Process’ (top left).
6. Go to your Applications folder from a Finder window and select MacKeeper (if you have Time Machine, do the TM step now). Then, hold down ‘command’ and press ‘delete’ once. If you assigned MacKeeper to be pinned in the Dock, be sure to also drag the icon off the Dock and release it anywhere over the desktop. It will, satisfyingly, disappear in the ‘poof’ of a cloud.
Time Machine issue for me again!!
7. When you’re done filling up your trash can with all this junk, click on the Finder> Empty Trash.
8. Go to
 > System Preferences > Users & Groups (or ‘Accounts’ for Snow L) | Login Items
If you see anything to do with MacKeeper in the list of items there, highlight it, then click the little minus ‘-’ button near the bottom of the list.
9. Restart your Mac. Everything should be back to normal, but check the Activity Monitor one last time to be sure.
10. After restart, be sure to fix your system permissions. If you encounter any problems that you did not have before, fix the ACLs too.
**If you are running a clone, remember to follow the instructions given above under “Preparation: Clones”.**
Supplementary: If you have a problem with MacKeeper pop-ups while using your browser, try clearing out the caches, like this:
In Safari menubar, choose ‘Safari > Reset Safari’. Make sure all the options are checked.
This will not only clear out your caches, but everything else stored by the browser. Don’t worry, it won’t affect your bookmarks, but it will reset your ‘top sites’ and history.
In Firefox menubar, choose ‘Tools > Clear Recent History…’ and choose ‘Everything’. Again, it’ll clear everything out but won’t delete your bookmarks.
Obviously, if you use any other browsers like Opera or something you’ll have to find the same options for those too.
Related Posts
block MacKeeper and other browser ads
NOTES
1. If you have any problems carrying out the steps, try starting your Mac up in Safe mode, and then running the procedure.
2. You can safely ignore any MacKeeper files that are in the Logs, BOM or Receipts folders.
3. If you have only downloaded the MacKeeper package but not ran the installer, you only need to send the .pkg file in your Downloads folder to the Trash. That’s it!
Acknowledgements
This post has been refined and improved over time thanks to suggestions and replies made in the Comments and on Apple Support Communities. Thanks especially to Al, Lyndon and Jack.
BDAqua, Is there any way for me to directly contact PhilStokes directly to have him read all that we have shared here, since he is the writer & obviously has had the experience & could possibly "Walk me through this" & answer some of my questions & asuage my fears??
Anything that YOU can do to continue to help is also greatly appreciated. I am doing nothing until I know what to do, with all the other issues that are going on, I just don't know what to do?? It is NOT simple as you can see!
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???

Can't install Mavericks, damaged disk, restore from Time Machine, unable to find destination disk. What to do?

After downloading Mavericks, tried installing, it told me that I have a damaged disk and to restore from backup. Selected Time Machine's latest backup. Then I was prompted to select backup disk. My only option was the Mac HD icon with a "?" on top of it, unable to verify disk. With the "continue" button grayed out, I hit the back button a few times in an attempt to start over. I went back to the install page and it started installing. 40 minutes later it was up and running. Every thing seemed fine. I tried opening GarageBand, I got the spinning wheel. Then a prompt page asking me to select a language. I selected English and the computer shutdown. It being late and I being frustrated, I decided to wait until morning.
On startup I got the message that I have a damaged disk and to restore from backup. Selected Time Machine's latest backup. Then I was prompted to select backup disk. This time there was no icon or anything to choose from.
I'm wondering if I need to use my original Mac mini, Mac OS X install DVD, or is it time for a trip to the Apple store.
Ideas and options welcome.
Thanks

It sounds as if your hard drive may have failed or may be failing. Boot your computer from the REcovery Disk by holding down the Command+R keys during the boot. From the Recovery drive you can run Disk Utility. Once in DU select your hard drive then run "Repair Disk".
If errors are found and repaired run Repair Disk a second time.
If errors are found and not repaired you are going to need a more robust volume repair utiity such as DiskWarrior, TechTool Pro, or Drive Genius and an external drive to boot from to run the repairs or...
You may be in the market for a new HD

Time Machine Back Up of Damaged Hard Drive

Hi everyone. I've searched through the forums for this, but I have not found an answer specific to my problem (at least that I could find).
Is it possible to perform a Time Machine back up of my damaged internal hard drive to my Time Capsule, but using a bootable external hard drive with Mountain Lion installed?
The issue is that I cannot start up my Macbook Pro (2011) itself. It gets stuck on the grey screen with a progress bar at the bottom that reaches under 1/4 of the way through before the screen goes black and the computer shuts down (silently, without the typical electronic *beep* when it is forcibly shut down).
I booted up from my external hard drive and ran Disk Utility. When I tried to repair the disk it gave the following message:
"Error: Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
Although I have a recent back up, it doesn't contain the very latest work I have done and so if at possible, I would like to perform a back up if at all possible, before erasing and restoring.
(I assume booting up from the Time Capsule itself is not possilbe? And even if it were, could a back up be performed?)

Try cloning it to your Time Capsule/external hard drive.
Clone - Carbon Copy Cloner (Often recommended as it has more features than some others)
Clone – Data Backup
Clone – Deja Vu
Clone - SuperDuper
Clone - Synk
Clone Software – 6 Applications Tested

I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

Unfortunately, that drive is long gone, probably back to the mfr. Drives are not returned when they are exchanged. You can go by and ask them, but the chances are slim to none.

Time machine is not working. I get a message: You can't open the application "Time Machine" because it may be damaged or incomplete.

Time machine is not working under "Applications". I get this message: You can’t open the application “Time Machine” because it may be damaged or incomplete. What do I do?
Time machine under system preferences lets me setup time capsule. But backup fails because "Volume is in use" Help please!

It does sound like you have a corrupted install.
The volume in use error is something we see all the time.
Look at C12 here. http://pondini.org/TM/Troubleshooting.html
But I suspect you have more serious issue.
I would run a disk verify on your local OS disk. A5 in the above reference has some info.

Itunes library damaged -- can I restore from Time Machine?

I got a "Library damaged" message this morning. Can I restore the library from my Time Machine? how?

Yes that's what I'm doing now... to be honest I'm not sure its working as I would expect.
So I've freed up the USB port by using Remote Disk to boot Leopard and I'm restoring from a Time Machine backup but can anybody for the life of me tell me why it's necessary to "Calculating space required to restore data" and to take forever doing it when I'm restoring from a Time Machine backup?
I really should be able to skip this calculating step and just get straight onto the restoring step.
Well turns out if you use Remote Disk to boot Leopard and then plug the Air into the Time Capsule over ethernet that that does dramatically improve restore time.

Damaged Time Machine Backup- fsck failed

I have an IOmega USB drive that I've been using for backup. It is one that is just powered off the USB port. A couple of days ago, out of the blue, it threw up a "Device Removal" error. Somehow it thought I had pulled the USB plug without ejecting first. I had not.
Now it is not showing up on my desktop at all. The fsck process is running on it and keeps failing. Is there a terminal command I can run to mount the drive without fscking? At this point, I will just reformat the drive and try making a fresh backup. However, I can't reformat (at least using Disk Utility) because I can get the drive mounted (because it keeps trying to fsck).
Thanks

Jane Garcia wrote:
I may try Data Rescue but I may have another solution if I can make this work. I managed to get the backup drive to mount on my desktop--it's amazing what shaking the thing can do!--and it has two folders: Backups.backupdb and lost+found. I tried to copy the first one onto my desktop but it has 37,000 files and there isn't enough room.
If you've been backing-up your entire system, it should have several hundred thousand files, minimum.
The very existence of the lost+found folder means there's trouble.
Is there a way for me to hook up the new external backup drive and the old one and drag those two folders from the one to the new without having to go via my own hard drive?
Doubtful it will work; if the backups are damaged, as they certainly appear to be, the copy will fail.
Also, if this works, doesn't that mean that any TM backups onto the new external drive will co-exist with the old folders as opposed to absorbing them into the new TM backups?
If the backup completes successfully (highly doubtful), you should be able to continue backing-up to the copied Backups.backupdb folder.
Your best bet is to simply put the old drive "on the shelf" and let TM start fresh on the new one. You can always view and restore from the old ones (at least from the un-corrupted parts of it), via the Browse... option, per Time Machine - Frequently Asked Question #17.

HT1338 Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help!

Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help! Has attempt to install ML caused these problems or just highlighted existing need to Repair Disk? Even so, why can back-up from Time Machine not see the internal drive to restore to?

Csound1, William & Sig .... thanks for taking the trouble to reply. I fear you are right - I'll need a new disk. I'm booked in at the Apple Genius Bar in Bordeaux, France on Wed ... quite a challenge as my French isn't great! The current internal disk is 500gb, does anyone know whether I can upgrade my 21.5" iMac (circa Oct-2009 vintage) to a larger size internal disk, 1Tb or even 2Tb? I already have one external 2Tb drive and another one on order (I have masses of media stored and more planned as I've just taken up photography). Seems a bit of a pain managing with only 500gb internal storage. OR, can you advise me on how I can store all my photos on my new 2Tb external drive - I can't seem to figure out how to set the path for iPhoto to see them (I can't even figure out where they are stored right now!). Same with iTunes, how do I set the default storage to the external drive (I moved everything manually and then imported them all from the new drive - it worked but seemed very convoluted). Any advice on how to manage multiple drives gratefully received. And thanks again for previous replies.

Damaged files after a time machine restore

First sorry for my English. It is not my native language.
My brand new imac starts to have strange behaviours (not showing the pictures inside iPhoto sometimes, going backward instead of forward when looking at pictures etc) and I realized that he had a hard disk problem. Imposible to repair using Disk utility so I format the hard drive and restore my timemachine backup.
When it restarts it looks Ok but I have a Damaged files folder with 5 alias that don't show the original ones:
- com.apple.PowerManagement.plist-lock
- flatfile.db-journal
- index
- index-journal
- com.apple.PowerManagement.plist
I'm scared that my iMac is still not OK (iPhoto continues not to show me pictures one time and if I close it, everything is restablished). I would like to be sure I'm not going to have problems in a near future so: are these alias important? Do I have to do something with these damaged files (anyhow I don't know where the original are...). What's your advice?
Thanks!

cat burlow wrote:
First sorry for my English. It is not my native language.
You do just fine (better than many for whom it is).
- com.apple.PowerManagement.plist-lock
- flatfile.db-journal
- index
- index-journal
- com.apple.PowerManagement.plist
Those may have been damaged on your Mac, therefore couldn't be restored. That could happen regardless of the backup app you used. Most or all will be recreated if/when needed, automatically. You may want to check your Energy Saver preferences, though, as it looks like they may need to be reentered.
Keep an eye on things; most likely it's not a big deal, but there's a small chance your internal disk may be developing problems.
By the way, don't be misled by ds store's anti-Time Machine exaggerations.
Clones are good; many of us use and reccomend them, but in addition to Time Machine, not instead of it. Since both types have advantages and disadvantages, that gives you the best of both, plus the extra insurance of secondary backups.
If you're not sure of the differences, etc., see Time Machine vs. Clones and Archives for an overview.

How do I repair a damaged time machine backup drive/remove pictures from library on locked/failing external drive

I have a WD 1TB external hard drive that I use as my time machine backup drive as well as to store a number of things including my iphoto library (due to its size of about 85 GB) as well as documents. I began using the WD 1TB external drive with my 2007 13" MacBook and when I purchased a brand new 13" MacBook Pro in 2013 I used the WD to transfer what I wanted to the new laptop. My new MacBook Pro is running OSX 10.8.4 (2.9 GHz Interl Core i7 with 8GB 1600 MHz DDR3) (not the retina display). The WD 1TB product # is WDBACX001... and it's only about one year old so I'm super bummed that it's failing and trying to take my life with it It has only ever been used with my two MacBooks, never with a PC.
The external WD was working fine until this week when I noticed that it wasn't appearing on my desktop. I rebooted, unplugged and replugged the WD drive in each USB portal, and still nothing. I ran Disk Utility to verify and repair the disk, which did force it to show up on the desktop again, though it made everything painfully slow. After running the repair function Disk Utility told me that the drive couldn't be repaired, and that I should backup whatever is on it and restore the WD drive. I managed to pull off most of the documents before it decided to freeze up my laptop (I had a couple of folders with a few documents each left), but I wasn't able to move the iphoto library over before the drive disappeared again. I got it back by running the repair option in disk utility, with the same message that the WD drive is failing and to back it up, and tried to move the iphoto library. It told me it would take 180+ days, and kept going up. I left it up anyway for about a day to see if it would change, and instead it gave an error message, and moved nothing. I can't open the library in iPhoto- it tells me it's on a locked disk. I checked the permissions and it's set to Read & write by me (the admin user) but then under that it says read only for "everyone." I can't get into the library to pull out my pictures, which I cannot afford to lose.
I would appreciate any help or advice on how to crack into my iphoto library on this failing drive to remove the pictures. I read a lot about DiskWarrior but I also read that it won't work on newer macs (anything after June of 2012 supposedly), so I'm wondering if that's true or not, and if not is that a good program to use?
I can't afford to take it to a professional right now, so any help or advice would be so greatly appreciated! Also if anyone then could suggest the best way to back up in two places (digitally and perhaps a better brand of external drive) it would be amazing.
If you need more info let me know!

If you're very lucky, you might be able to salvage the drive mechanism, and the data, by removing it from the enclosure and installing it in another one, or in a drive dock.

I have deleted my iTunes files and when attempting to Time Machine it is stopping at a damaged file and not letting me continue Error 36 can I force a copy or even better recover my deleted files

I have deleted my iTunes files by mistake and when attempting to recover in time machine I am getting an error message 36 when it finds an incomplete file an I use another method.

I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole.

Time Machine & Damaged HD

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