Time Machine doesn't see new AirPort Extreme

My old Time Capsule died. Hardware failure. Too bad. So I bought a new one, a 2TB AirPort Extreme. 'Upgraded' to OSX 10.9.1 (which crippled a lot of my software, and seems generally more buggy & slower than 10.6.8, but that's beside the point) just to be able to administer it. Setting up the WiFi network was easy. Fine.
Now when I go into Time Machine preferences and click on the "select backup disk" button, the new AirPort Extreme is not listed. There is an option for "Other Time Capsule." If I click on that, the AirPort Extreme shows up. OK. If I click on it, I get a window with IP info, etc. There's an option to "edit". Clicked on that but found nothing about setting up the Time Capsule. I tried clicking on the disks tab, but that returns an empty list of partitions and file-sharing options.
I tried reseting the device with the little button on the back and starting again. Same story. What am I missing?
To be clear, I am not trying to use an external disk. I am trying to use the 2TB disk I am told is inside the AirPort Extreme.

Is it possible to know from the serial number whether I have a misbehaving Time Capsule presenting itself as an AP Extreme, unaware of the hard disk it conceals, or a perfectly functional AP Extreme?
That would be a question for Apple Support.
http://www.apple.com/support/contact/
If you can locate a model number on the device....it might be on the bottom in very small print.......it will start with an "A" followed by four numbers.....we can tell you what you have.
But a clue might be that an AirPort Extreme sells for about $200. A Time Capsule sells for $300-400 depending on the size of the internal hard drive.
And to anyone from Apple reading this, could you please make your new software compatible with hardware you produced in last 3 yrs?
It is extremely unlikely that anyone from Apple will ever see your post on a user-to-user support forum. Best to contact Apple directly with your comments:
Apple - Time Capsule - Feedback

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HT3275 Time Machine doesn't see the back-up disk

Time Machine doesn't see the back-up disk after I've logged off and then back on, even though the disk is available to the iMac 24/7. Turning the disk off and then on in the current session works, but this seems to defeat the purpose of an unattended back-up disk. I can't find a setting that ensures the back-up disk is recognized after log-in or restart. Is there a solution?

Is this Mountain Lion??
It seems to have made some changes that make the disk drop out.. it does this even if you are continually connected to the TC and we don't have a solution yet.
For your login issue, is the TC using a disk password.. or are you setting it to default? Could you try just turning on the guest account in the TC to read and write access and see if this helps. Tell us how it goes.
There is another fix.. but it involves using disconnect all users from v5 airport utility.. Apple removed the function in v6.
If you are on Lion or Mountain Lion even you can install the v5 utility.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

Time Machine doesn't see MyBook Live NAS.

I just got a new SMC-D3GNV gateway from Comcast and now Time Machine doesn't see my NAS MyBook Live. I can access all my files on the MyBook Live via finder. Also, all software/firmware is current. Any idea's?

mwithers wrote:
I know variations on this question have been asked many times before, but I've just read many of those threads, and I don't see an answer.
Time Machine does not see my La Cie Network Space NAS and neither does Disk Utility (the La Cie support pages imply that it should, believe it or not).
If your Mac can contact the NAS, it should appear in a Finder sidebar (if your Finder preferences are set for that). If you can set Time Machine up to back up to it, it will create a +sparse bundle+ on it. That sparse bundle, when mounted, will appear in Disk Utility's sidebar, and you can do a +*Repair Disk+* on it. Otherwise, no, Disk Utility won't see network drives.
Does not matter if it is connected via WiFi or directly through ethernet. I suspect this means that it is not Mac OS extended formatted, and not formattable (by Disk Utility) either.
Correct; Disk Utility can't format a network drive.
Review the LaCie specs and setup instructions carefully. My quick read on their site does not turn up any claim that it's Time Machine compatible, though.
Can you return it?

Time Machine doesn't see internal disk

Hi,
I did a backup on an external disk, but obviously I did something wrong. Now I can't back up on my internal disk because Time Machine doesn't see it. What can I do to make it work again? (The backups on external disk work out fine though, it's just that there is no way to select the internal disk as the main backup because it doesn't show on the "select disk" option...)
Thanks!

Sorry but your picture is not presenting.. it is not your fault.. it will present on your computer but not on other computers.
If I try and download the picture it is 209bytes.. clearly too small. This is trying to open your picture.
This picture showing the failure is normal screenshot.. does it show for you??
I have suggested reducing the file name.. pic1.png as I think the long names with spaces could be an issue.
Here is the same picture with the name changed.
You cannot select the source disk for the target in TM.
Here is mine.. the source disk is never ever listed as available to use as a target.

Airport Utility 5.6.1 doesn't see my Airport Extreme

I'm good with the Ethernet connection for the internet, but Airport doesn't see my Airport Extreme. It's connected to my IMac 10.6.8. Have tried a reset with ballpoint pen, but nothing happens. This all went crashing down the other evening with I suddenly had lost Internet on my MacBook Pro. This ***** so bad. Would it do me any good to call Apple support?

OS X 10.6.8 is Snow Leopard for which you need AirPort Utility 5.6.1.
There are no special techniques to download it. Just click on the link, then click the blue Download button, which will download and eventually deposit AirPort Utility 5.6.1 in your Downloads folder.
It looks like this:
Double-click it to extract the package installer. It looks like this:
Double-click that to open the installer:
Click Continue and follow the prompts, which will either install it in your Utilities folder or tell you a reason it cannot.
After you perform the "hard reset" and the Extreme's LED is blinking slowly, go to your Wi-Fi menu and see if you find a network called "Apple Network nnnnnn". Select it, then launch AirPort Utility.
The reason that everything is greyed out is that AirPort Utility cannot find any base stations to configure. If after doing all the above it still cannot, perform another "hard reset". If that does not work, perform a "factory defaults reset" as I explained above.
What happened at the Apple Store? Other than having a nice ballpoint pen with an Apple logo on it, they are not going to do anything more than you can do.
If you did not bring it there yet, bring your MacBook Pro along with you so that you can see for yourself how it ought to work.

TIme Machine verification issue (Drobo and Airport Extreme)

Hello. I recently purchased a Drobo (1st gen, off ebay) to replace a 1TB WD MyBook I was using as a Time Machine backup and Media Server.
The Drobo is connected to an Airport Extreme base station over USB 2.0. My Mac is connected by ethernet to the Airport Extreme.
I followed the instructions on the Drobo website to create a separate 500 gb partition for Time Machine and the rest to accommodate my media collection. http://support.datarobotics.com/app/answers/detail/a_id/67/related/1/session/L2F 2LzEvc2lkLzdta1VHNmZr
The Time Machine backup seems to go OK, taking several hours to backup 160gb of data. Later on in the day, I'll get a message that says:
"Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you."
I've tried redoing the backup 4 or 5 times now. I've tried repairing permissions and the repairing the disk on both the Mac and the Drobo. I've learned that Time Machine Backups to Airdisks aren't officially supported by Apple (Although I never had a problem with my previous hard drive attached to the Airport Extreme, and Drobo say it's fine on their website - "Time Machine with a Drobo device connected to an AirPort Extreme or network attached (NAS) works. Just make sure you have updated Time Capsule or Airport Extreme to firmware 7.3.1 or later."
Every time, after a couple of hours, I get the verification warning and have to delete the backup and start again. I wouldn't mind just going and buying another 500gb external drive to just attach to my Mac, only I now have a separate 500gb volume sitting on my Drobo that I can't do anything with and I can't delete because I don't have anywhere else to transfer the data from my Drobo while I reformat it!
I'm running out of ideas and would love it if someone can offer some advice. Thanks guys!

Hi. Thanks for the response and sorry for the double post in the Airport forum. I'm really just not sure if this is a Time Machine, Airport or Drobo issue.
Everything is updated to the latest versions and I've been looking at the Drobo support site, but all I see is that Drobo is 'supposed' to work with Time Machine over Airport Extreme. However, I've tried everything I can think of and scoured forums over the weekend to try and get to the bottom of this. It's just bizarre that a cheap WD hard disk used to work, and a much more expensive Drobo doesn't.
I've posted the same message to the forums over at the Drobo site, so we'll see what comes of it. I'm not that hopeful. This mysterious black box on my desk seems to have a mind of its own. Even now, even though I'm not reading or writing any data to it, I can hear the Drobo accessing data on the disks and moving things around. I'm not surprised if it's a bit too much for Time Machine to handle. I'm just a bit annoyed that I followed all of the advice from Data Robotics to the letter and it doesn't work, even though it should.
I think I'll just give up and buy a firewire drive (I'm out of USB ports). I'm sure I'll find something I can move onto this redundant 500gb partition. Thanks for your help.

Time Machine doesn't see my NAS?

Well after talking on the phone will Apple about the AirPort Extreme's USB port "connection failed." every day. I was told that Time Machine is NOT supported with the AirPort Extreme and that I should get a NAS.
So, I walked into NCIX and picked up the Patriot Javelin S4. It says Time Machine compatible and Mac compatible on it. I have set it up but Time Machine doesn't seem to find the NAS? I am running Lion.

mikeseth wrote:
Well after talking on the phone will Apple about the AirPort Extreme's USB port "connection failed." every day. I was told that Time Machine is NOT supported with the AirPort Extreme.
That is correct. See Using Time Machine with an Airport Extreme Air Disk.
So, I walked into NCIX and picked up the Patriot Javelin S4. It says Time Machine compatible and Mac compatible on it. I have set it up but Time Machine doesn't seem to find the NAS? I am running Lion.
Just because it says it's compatible doesn't mean it is, unfortunately. And, some NASs that were compatible with Time Machine on Snow Leopard didn't get updated for Lion's tighter security requirements.
So, first, check with the maker to be sure it's compatible with TM on Lion (they may have an update).
Then, be sure you're following their setup instructions exactly. Each NAS has it's own mini-operating system, that interacts with OSX, and they all do it differently (even some made by the same company don't do it the same way!).

Time Machine doesn't see/find my last backup

I made a fresh, new backup on my Time Capsule 1 week ago, because I had to get my MacBook Pro repaired. I got a new logic board. Now Time Machine doesn't find or see my last backup. But it's definitely on my Time Capsule. I can see the sparsebundle file on the disk. And if I try to do a backup (I had to select my Time Capsule as volume in the settings first...?), it isn't possible because there is not enough space on the Time Capsule. Of course there is not, because my last backup is on it. Time Machine seems to ignore that there is already a backup of my system on the Time Capsule.
What can I do?
Thank you very much

DId you get an answer to this? I too have the same problem except that all I did was move, change dsl companies and rehook up the time capsule...and nothing. The sparse bundle is there but whenever I back up it wants to do a whole new backup
Thank
Robert

Time Machine doesn't notice new files.

Alright, so I have Time Machine set up with my external drive. Everything with the setup process went smoothly, and the initial backup successfully copied everything. Since then, however, Time Machine doesn't notice when new files appear. If I create a new project in Logic, for example, it will never get backed up.
Here's what I know:
-The only thing I have told Time Machine to not back up is the other partition on my external drive.
-Logic project files get stored to the default ~/Music/Logic/ directory, which is on my internal hard drive.
-Time Machine will never notice that new projects have been added, no matter how long I wait (hours, days, weeks) or if I tell Time Machine to back up now.
-Time Machine will back up the files if I format its partition and start fresh with the same configuration.
-Reviewing the Backup.log files shows that Time Machine isn't detecting any significant changes (or new files, in my case).
-Other directories are working fine, such as /Library/WebServer/Documents/
Anybody have any ideas?

According to Ars' Leopard review, Time Machine uses a new file system change notification system framework called FSEvents (which is explained quite well in the Ars article). Since FSEvents depends on the system used by Spotlight, can you tell us whether Spotlight is updating or not?
If Spotlight is up to date, the next thing to see is whether the FSEvents framework is capable of receiving updates. To do so, the fseventsd process must be running (I imagine that you should be able to see if under Activity Monitor). If it is not running, there lies the problem: you must launch it and make sure that is launches at startup.
If the fsevetsd is running and you have free disk space (the FSEvents framework stores files events on a directory .fseventsd at the root of each file system), you might want to check that the .fseventsd directory of the file system where you have your home direcotry does not have a no_log file inside telling it not to log events for that file system. If such a file does exist, deleting it should do the trick (no guarantees though, I don't have Tiger yet to test my words!). If it doesn't exist, I hope someone else can help you further along, because I am afraid that I have run out of suggestions.
Good luck.

Airport utility v6 doesn't see old airport extreme 1st ten

Using new version 6 Airport Utility, does not see older Airport Extreme (1st gen) that is on my network. It sees my newer AP extreme and shows the ID for old machine yet I can't get to it to change configuration.

You will need to download and install AirPort Utility 5.6 for Mac OS X Lion to be able to access and make changes to any of the older AirPort products. AirPort Utility 6.0 only works with newer "n" devices.
You can use the more functional AirPort Utility 5.6 to configure all of your AirPorts...old or new.
Just keep both versions on your Mac and use the one that you want.

Time machine doesn't see external hard drive on network

I have a pair of external hard drives connected to my iMac, which is connected to my 2WIRE modem/router via Ethernet. I'm using one of them as a Time Machine drive. For the past couple years, I've been backing up the laptops in the house to that Time Machine drive without fail.
Now none of the laptops (a MacBook and an iBook) won't see either external drive connected to the iMac, even though the iMac has file sharing turned on (as it always has) and both laptops are connected to the iMac via the Finder. Both laptops can see the iMac and the external drives connected to it via the Finder, but in Time Machine, when I try to select my Time Machine drive, nothing appears in the window.
I was having a problem with the Time Machine drive and had to wipe and reformat it, but I don't understand why Time Machine won't see the other external drive either, even if there is a problem with the TM drive. I recall Time Machine picking up all available hard drives as possible backup destinations, as long as they're also seen in the Finder.
The iMac has been having some OS X issues. The Finder will crash sometimes, and I have no choice but to hold down the power button to shut it down and then start it up. When it starts, it takes longer than it normally does, I assume because it's checking and/or fixing some things. However, those issues have been going on for a long time (I think I need to reinstall OS X in it, since Disk Utility finds nothing wrong; also, the hard drive in the iMac crashed about 2 months ago and I put a new one in; I then restored the TM backup to it, and the OS X issues have persisted, which tells me it's software-related, not the drive).
Also, the iMac backs up to the Time Machine drive just fine. Of course, the TM drive is connected to it locally, whereas the laptops have to get to that drive via wireless file sharing.
I did try plugging one of the external hard drives on the iMac into my MacBook, and Time Machine saw it immediately, so my guess is the issue must lie with my router and/or the iMac, but I don't know what to check next. I've restarted the iMac, I've restarted the laptops, I've turned TM on and off on the laptops, and I've turned file sharing on and off on the iMac; none of those things reestablished the connection.
I suppose I could just go with external hard drives for the laptops, but my wife moves her iBook all over the house, so I know hers won't get backed up regularly. That was the nice thing about the system I had in place, which I realize wasn't as elegant as a Time Capsule.
Any advice is appreciated. Thanks.

That should say "Now none of the laptops (a MacBook and an iBook) will see either external drive..." I hate typos.
Anyway, after rereading my post, I'm starting to think I just need to reinstall OS X on the iMac, given the other issues it's experiencing. Any advice for doing that would be appreciated, if that's indeed the solution. Thanks.

Time Machine doesn't see shared drive

iMac running 10.5.8 with an external hard drive
MacBook running 10.6.7
On the iMac I've been successfuly using Time Machine to back up to the external drive. I now want to use the same drive to back up the MacBook. The problam I'm having is that Time Machine on the MacBook doesn't seem to see the shared drive. O can see the share in Finder on the MacBook but not in Time Machine where I have to select the drive.
I do notice that in Finder on the MacBook all the shares, including the disk, use the file icons. Should the disk be showing up with a disk icon and is Time Machine perhaps not seeing it because it thinks it's not a disk and just a folder?
When I share the drive, to which account do I need to give access? I have accounts with the same names on both machines. Is there is special hidden Time Machine account?

Thanks for the tip. So I figured out how to mount the drive and I now can select it in TM. The next question is will the drive be mounted whenever the system starts up or do I need to manually mount it? I would like it to be mounted automatically at boot time and not at user log in time. Is there a way to do that? I want it always mounted, regardless of who is logged on or even if no one is logged on, so that it is always available for TM.

Time Machine doesn't see La Cie NAS

I know variations on this question have been asked many times before, but I've just read many of those threads, and I don't see an answer.
Time Machine does not see my La Cie Network Space NAS and neither does Disk Utility (the La Cie support pages imply that it should, believe it or not). Does not matter if it is connected via WiFi or directly through ethernet. I suspect this means that it is not Mac OS extended formatted, and not formattable (by Disk Utility) either.
So do I have a shiny black doorstop, or is there something I should try?
Thanks!

mwithers wrote:
I know variations on this question have been asked many times before, but I've just read many of those threads, and I don't see an answer.
Time Machine does not see my La Cie Network Space NAS and neither does Disk Utility (the La Cie support pages imply that it should, believe it or not).
If your Mac can contact the NAS, it should appear in a Finder sidebar (if your Finder preferences are set for that). If you can set Time Machine up to back up to it, it will create a +sparse bundle+ on it. That sparse bundle, when mounted, will appear in Disk Utility's sidebar, and you can do a +*Repair Disk+* on it. Otherwise, no, Disk Utility won't see network drives.
Does not matter if it is connected via WiFi or directly through ethernet. I suspect this means that it is not Mac OS extended formatted, and not formattable (by Disk Utility) either.
Correct; Disk Utility can't format a network drive.
Review the LaCie specs and setup instructions carefully. My quick read on their site does not turn up any claim that it's Time Machine compatible, though.
Can you return it?

Time Machine doesn't see the WD Hard drive attached to the Extreme Base Sta

All of a sudden I can't get Time Machine to recognize the drive that's been attached to the Base Station.
It doesn't show up in Browse other time machine disks or, when I go to choose a back up disk.
What's going on?

Try connecting it directly to your Mac. If it still doesn't appear, see if Disk Utility (in your Applications/Utilities folder) can see it. If not, and it has a separate power supply, that may be the problem. Otherwise, you need to go disk shopping.
If the Mac does see it when directly-attached (don't try to do anything with it), then the problem must be in the AEBS, communications, security, or network. For that, you may do better in the Airport and Time Capsule forums, hiding in the +Digital Life Section+ at: http://discussions.apple.com/category.jspa?categoryID=140

Can I unplug my time machine hard drive from my airport extreme and plug it direcly on my MacBook pro without having to do a new back up?

I want to bring my back up hard drive on a trip, but now it's attahced to my Airport Extreame.
If I unplug it and plug it directly on my MacBook Pro, it'll keep updating or I'll lose all my back ups and have to restart again?

Leo666 wrote:
I want to bring my back up hard drive on a trip, but now it's attahced to my Airport Extreame.
If I unplug it and plug it directly on my MacBook Pro, it'll keep updating or I'll lose all my back ups and have to restart again?
Yes, but you'll probably have to manually "mount" the sparse bundle containing your backups. See the blue box in Time Machine - Frequently Asked Question #17 for details.
Also, I hate to have to tell you this, but backing-up that way is unreliable and not supported by Apple. See: Using Time Machine with an Airport Extreme Air Disk.

Time Machine doesn't see new AirPort Extreme

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