Time Machine drive disappears when i reboot

When i reboot my iMac, my USB-connected external Time Machine hard drive does not remount, and it is not visible in the Disk Utility program. The only way i can get it to remount is to power-cycle the external drive. Unplugging and re-plugging the USB connection does not work. This could be a hardware issue (particularly with the USB cable), but i just wanted to check to see if anyone else is experiencing this problem.
Thoughts? Suggestions?

Hello r_dizzle,
Thank you for the details of the issue you are experiencing with your external hard drive.  I found an article with steps you can take when an external device is not behaving as expected
I recommend following the steps in the section titled "Top troubleshooting tips" in this article:
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

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    Hello r_dizzle,
    Thank you for the details of the issue you are experiencing with your external hard drive.  I found an article with steps you can take when an external device is not behaving as expected
    I recommend following the steps in the section titled "Top troubleshooting tips" in this article:
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    Are the USB drives powered from the computer or do they have their own power supplies.
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    maxseven wrote:
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  • When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

    I am tring to installe OS X Mavericks. When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

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  • Lost the ability to Spotlight Index my Time Machine drive

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    At this point I noticed the console was saying I had some bus errors in the I/O system, and that's what was terminating the md worker process and stopping the indexing.
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    I moved my main hard drive into Spotlight Privacy and removed it and it re-indexed from scratch just fine. Tried again with the Time Machine drive -- indexing stopped in a couple of seconds with no message in the Console. Spotlight searches find all the right stuff in the main drive. Spotlight and finder searches find only the top level Time Machine folders in the Time Machine drive.
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    --Bob

    Well unfortunately the command
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    I tried moving the Time Machine drive in and out of Spotlight privacy and once again the indexing started and stopped a couple seconds later with no Console messages.
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    The Console shows (with personal information x'ed out):
    12/31/07 1:30:38 PM mds[28] (/)(Error) IndexCI in openindex_filelazy:open file error: 2, 0.indexGroups
    12/31/07 1:30:41 PM ReportCrash[146] Formulating crash report for process mds[28]
    12/31/07 1:30:42 PM com.apple.launchd[1] (com.apple.metadata.mds[28]) Exited abnormally: Bus error
    12/31/07 1:30:42 PM com.apple.launchd[1] (0x10ba40.mdworker[96]) Exited: Terminated
    12/31/07 1:30:42 PM com.apple.launchd[1] (0x1004a0.mdworker[108]) Exited: Terminated
    12/31/07 1:30:42 PM mds[147] (/Volumes/Xxxxxx Time Machine/.Spotlight-V100/Store-V1/Stores/80F3EC85-D77A-49FE-8BDC-BB7C3B3EC1CF)(E rror) IndexCI in ContentIndexOpenBulk:Unclean shutdown of /Volumes/Xxxxxx Time Machine/.Spotlight-V100/Store-V1/Stores/80F3EC85-D77A-49FE-8BDC-BB7C3B3EC1CF/0. ; needs recovery
    12/31/07 1:30:43 PM ReportCrash[146] Saved crashreport to /Library/Logs/CrashReporter/mds2007-12-31-133038Xxxxxx-Xxxxxx-Computer.crash using uid: 0 gid: 0, euid: 0 egid: 0
    The Crash Report reads as follows (again with personal information x'ed out):
    Process: mds [28]
    Path: /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
    Identifier: mds
    Version: ??? (???)
    Code Type: PPC (Native)
    Parent Process: launchd [1]
    Date/Time: 2007-12-31 13:30:38.746 -0500
    OS Version: Mac OS X 10.5.1 (9B18)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000030
    Crashed Thread: 15
    Thread 0:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0000cfa0 0x1000 + 49056
    5 mds 0x00005580 0x1000 + 17792
    Thread 1:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 2:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 3:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 4:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 5:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 6:
    0 libSystem.B.dylib 0x92eda3ec _semwaitsignal + 12
    1 libSystem.B.dylib 0x92f16fa0 pthread_condwait + 1580
    2 mds 0x00009648 0x1000 + 34376
    3 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 7:
    0 libSystem.B.dylib 0x92ee0ea0 read$UNIX2003 + 12
    1 mds 0x000091b4 0x1000 + 33204
    Thread 8:
    0 libSystem.B.dylib 0x92f15438 kevent + 12
    1 mds 0x0007e584 0x1000 + 513412
    Thread 9:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 10:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 11:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 12:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 13:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.spotlight.index 0x00207f0c _handleExceptions + 208
    3 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 14:
    0 libSystem.B.dylib 0x92ed39d8 machmsgtrap + 8
    1 libSystem.B.dylib 0x92eda8fc mach_msg + 56
    2 com.apple.CoreFoundation 0x90214664 CFRunLoopRunSpecific + 1828
    3 mds 0x00059ab8 0x1000 + 363192
    4 mds 0x0005987c 0x1000 + 362620
    5 com.apple.Foundation 0x969c5d9c _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 15 Crashed:
    0 com.apple.spotlight.index 0x002046cc ContentIndexContainsContentByDocId + 204
    1 com.apple.spotlight.index 0x00164358 QueryFunctionCallbackContext::findContent(db_obj*, __CFString const*, char*, int) + 244
    2 com.apple.spotlight.index 0x001634d0 qpContentIndexMatch(datastoreinfo*, dblazyobj*, query_piece*, void*, int) + 328
    3 com.apple.spotlight.index 0x0015587c comparefile_againsttree + 828
    4 com.apple.spotlight.index 0x00155d30 comparefile_againsttree + 2032
    5 com.apple.spotlight.index 0x00155d5c comparefile_againsttree + 2076
    6 com.apple.spotlight.index 0x001e307c -[SISearchCtx isObjectInQuery:withQuery:shortcut:] + 144
    7 com.apple.spotlight.index 0x001fa268 -[SISearchCtx_FSWalk performSearch:] + 996
    8 com.apple.spotlight.index 0x001e2cbc -[SISearchCtx executeSearchContextCracked_2:jobNum:] + 136
    9 com.apple.spotlight.index 0x00177e80 siwork_queueprocess + 752
    10 com.apple.spotlight.index 0x0017811c sischeduleronce + 356
    11 com.apple.spotlight.index 0x0017816c sischeduleronce + 436
    12 com.apple.spotlight.index 0x001784f8 sischeduler_run_waitingtimeout + 640
    13 com.apple.spotlight.index 0x0016529c runLoop + 72
    14 com.apple.spotlight.index 0x00165308 query_runLoop + 32
    15 libSystem.B.dylib 0x92f15bf8 pthreadstart + 316
    Thread 15 crashed with PPC Thread State 32:
    srr0: 0x002046cc srr1: 0x0200f030 dar: 0x00000030 dsisr: 0x40000000
    r0: 0x002046a4 r1: 0xf09a4380 r2: 0x00000000 r3: 0x00000000
    r4: 0xf09a43c0 r5: 0x00000000 r6: 0x000074d1 r7: 0x00000000
    r8: 0x003fc080 r9: 0x00000000 r10: 0x00000000 r11: 0x44000444
    r12: 0x92ede094 r13: 0x00000000 r14: 0x00000000 r15: 0x00373410
    r16: 0x00000000 r17: 0x00239e98 r18: 0x00000001 r19: 0x00227b9c
    r20: 0x00000000 r21: 0x00245554 r22: 0x00000001 r23: 0x00000001
    r24: 0x00000000 r25: 0x00000005 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000000 r29: 0x00000005 r30: 0xf09a43c0 r31: 0x00204610
    cr: 0x24000444 xer: 0x20000004 lr: 0x002046a4 ctr: 0x92ede094
    vrsave: 0x00000000
    Binary Images:
    0x1000 - 0xc1ffb mds ??? (???) <af9cc958b4b030835101ff024186c7d3> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
    0xde000 - 0xe0ffd com.apple.MDSChannel 1.0 (1.0) /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
    0x139000 - 0x23fffb com.apple.spotlight.index 10.5.0 (398.1) <5843125c709dd85f22f9bd42744beea5> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
    0x1ca9000 - 0x1caaffc liblangid.dylib ??? (???) <5f078ac1f623f5ce432ea53fc29338c0> /usr/lib/liblangid.dylib
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    0x9060a000 - 0x90612fff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
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    0x90757000 - 0x907d2fff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9088a000 - 0x9090ffff libsqlite3.0.dylib ??? (???) <7b379cb4220346e99c32c427d4539496> /usr/lib/libsqlite3.0.dylib
    0x90aa7000 - 0x90ab5fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
    0x90b50000 - 0x90be2fff com.apple.framework.IOKit 1.5.1 (???) <591b8b0cc4261db98a6e72e38eef5f9a> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x91105000 - 0x9116cffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
    0x9116d000 - 0x912b5ff3 libicucore.A.dylib ??? (???) <250daed2fb2e6bf114480e2e4da0728b> /usr/lib/libicucore.A.dylib
    0x91c3c000 - 0x91d32ffc libiconv.2.dylib ??? (???) <05ae1fcc97404173b2f9caef8f8be797> /usr/lib/libiconv.2.dylib
    0x91d3a000 - 0x91db4ffd com.apple.CFNetwork 220 (221) <00b882d3d3325526b78ded74880759fe> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x9236a000 - 0x92382ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x92383000 - 0x9238effb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
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    0x92a17000 - 0x92afafeb libobjc.A.dylib ??? (???) <4a90e315bd1718c3f5ae09ee6c23e36c> /usr/lib/libobjc.A.dylib
    0x92afb000 - 0x92bc9ff7 com.apple.CoreServices.OSServices 210.2 (210.2) <bad4943629f870d305f2bc7c6dfffe2d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x92bde000 - 0x92dbfffb com.apple.security 5.0.1 (32736) <15632bf9bbdb223194b3d79a2e48e02d> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x92e9a000 - 0x92ec5ff7 libauto.dylib ??? (???) <c1f2bd227817ad7c7bf29ec74729ac7c> /usr/lib/libauto.dylib
    0x92ed2000 - 0x9306bfe3 libSystem.B.dylib ??? (???) <8a6cd873dfa7ada786efac188f95ed1b> /usr/lib/libSystem.B.dylib
    0x931a7000 - 0x934a7ff3 com.apple.CoreServices.CarbonCore 783 (783) <fd2acaf23e95472f78b8a077fa039986> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x946f2000 - 0x9472afff com.apple.SystemConfiguration 1.9.0 (1.9.0) <d925dde7699e6231c88a41b0254a7591> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x94933000 - 0x9494eff3 com.apple.DirectoryService.Framework 3.5 (3.5) <3246a5d1c6a3d678798a90e8c5cd3677> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x9494f000 - 0x9494fffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x94c68000 - 0x94c9dfff com.apple.AE 402 (402) <a4b92c8ac89cc774b85fb44c48b9d882> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x96831000 - 0x9683afff com.apple.DiskArbitration 2.2 (2.2) <9c8f8ade43fa25b32109ef9dcc0cb5d5> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9683b000 - 0x968d1ff7 com.apple.LaunchServices 286 (286) <a3a0b2af862e9a8945072f8cb523678f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x969bc000 - 0x96c00ffb com.apple.Foundation 6.5.1 (677.1) <4152239382fb0f48abbcbf35bd04afa6> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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    I should point out that except for Spotlight indexing this disk is otherwise working just fine. It passes Verify Disk with no errors and both new Time Machine backups and viewing and restoring via Time Machine and Finder work without problem.
    Any suggestions before I just Erase the disk and start over with a new backup?
    --Bob

  • Encrypted Time Machine Drive not visible

    Hi,
    I have a Mac Mini (2.53 GHz Intel Core 2 Duo with 4GB 1067 MHz DDR3 Ram) running OS 10.8.4 and all other OS/application updates have been run.  I have a Drobo (2nd Generation, the one with four drive bays & Firewire) with 3.69TB used and 1.72TB free.  The Drobo has the most up-to-date firmware 1.4.2 as well as the latest Drobo Dashboard software (2.5.2).
    I was using a different NAS to backup my data from the Mini but the housing failed and I'm waiting for Other World Computing to send a new one.  In the mean time, I decided to backup the Mini to the Drobo and Encrypt it.  I believe it went through one complete backup of the Mini (440GBs) overnight.  I also use the Drobo as my main drive for my photos and iTunes library.  I have about 2TBs of music/movies and about 1TBs of photos already stored on the Drobo.  During the day yesterday, during a regularly scheduled Time Machine backup (I believe it backs up every hour), I was in the process of deleting photos off the Drobo and got the dreaded spinning beach ball.  I waited for 1/2 hour but still after no changes, I turned off the Mini and after rebooting the Time Machine drive will not show on the desktop.
    The Drobo is visable in the Drobo Dashboard app and of course it says there are no issues. 
    The Drobo shows up in Disk Utility as a Virtual Whole Disk (in red type) and when running Verify or Repair Disk, it states that "Error: This disk needs to be repaired. Click Repair Disk."  I can do this till the cows come home but nothing changes.  The only other info that shows up in red is "Invalid Disk Label @ 17591825289216: invalid field value.  It repeats it four times, I'm assuming once for each drive. The last piece of info is "disk3s2 is not a CoreStorage volume.
    I saw on another thread to run a Terminal command "diskutil cs list" and it came up with the below listed info.
    Last login: Thu Jul 18 12:51:04 on console
    skurkis:~ administrator$ diskutil cs list
    CoreStorage logical volume groups (1 found)
    |
    +-- Logical Volume Group 6E1361BB-CAF7-468D-9CD5-5A77ED37C763
        =========================================================
        Name:         -none-
        Status:       Initializing
        Size:         0 B (0 B)
        Free Space:   -none-
        |
        +-< Physical Volume 161162B5-ABCE-4540-BA90-A3EA9E2E956B
            Index:    18446744073709551615
            Disk:     disk3s2
            Status:   Failed
            Size:     -none-
    skurkis:~ administrator$
    Any help to get my nearly 4TBs of music, movies, photos back would be awesome!
    Thanks,
    Jeff

    Are there any utilities that can help "uncorrupt" the volume so I can rescue my data?
    The only thing you can do is destroy the Core Storage logical volume, which will remove all data. If there is anything other than backup data on it, you're in a recovery situation, which is a job for professionals.
    You should immediately start a new backup on another storage device. Don't do anything else with the computer until that's done.

  • Time Machine HD disappeared!

    I have two external hard drives connected to my computer: One is a 500 GB My Book (used for time machine backups), connected directly to my computer through firewire 400. The other drive is a 1TB My Book (used for storage of large audio and video files) that is connected through the 500 GB through a firewire 800. This configuration has always worked fine in the past, but then a couple of weeks ago, the time machine volume simply disappeared from my computer. I have tried unplugging, and re-plugging all of my connections, but it simply can't be found. The odd part is that the larger drive that is daisy-chained through the time machine volume is still available, so I know that my computer is at least recognizing the connection through the time machine drive.
    My boss had a similar problem around the same time. She only has the one hard drive plugged in (500GB My Book connected through firewire 800), but one day it simply disappeared from her computer and can't be recognized anymore. And now that I'm the one that suggested we go out and spend the money to get every computer in the office an external HD for time machine, and they're starting not to work, I;m getting some serious pressure to figure out a solution.
    I'm getting desperate! Any thoughts or suggestions would be MUCH appreciated!!

    AmyLou2584 wrote:
    Well thanks for trying to help, but nothing has worked. I selected none and turned off time machine, but then when i tried to start it again, the hard drive was still not available. Also, I don't seem to have that preference in my library.
    No, not in your home folder's library. TM is a system-wide application -- the file is at the top level of your internal HD. Select it (probably named +Macintosh HD),+ then look for Library/Preferences/com.apple.TimeMachine.plist
    But if Disk Utility doesn't see it, that's not going to help.
    I thought maybe i was just overlooking it, so i even tried entering the preference name in the search field and couldn't find anything.
    It's a system file, so the only way to find it via a search is to use a Finder Search and include system files.
    I tried checking in the disk utility as you suggested, but it was not on that list either. As I said before, I know my connections are solid, because the hard drive that I have daisy-chained through the TM hard drive is completely accessible. I'm starting to fear that my HD has gone kaput.
    Sure sounds like it. Does it have an "off" switch/button? If so, turn it off for a few seconds, then back on. Can you connect it to another Mac? If it's still not recognized, it's probably dead. What make is it, and how old?
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  • How do we regain control over our Time Machine drive revisited

    +I posted this question as two posts over in the+ *Intel-based iMac* +forum but I think I may have put it in the wrong place. Please forgive me if you've already read this over there. If someone tells me how to delete a post I will or perhaps a Moderator can/will do it for me.+
    +O M Oz+
    Recently our 2.66 Intel Core 2 Duo started into a cycle of rebooting itself during the startup sequence. Eventually we decided to Restore the disk from the Time Machine Backup which is kept on an external 1TB La Cie drive.
    After the Restore was complete; Time Machine attempted to do a backup run but we got an error message saying the drive could not be accessed to write the backup. Only the very last backup could be seen from the Star Wars screen. The icon had changed to the generic usb drive icon with a padlock.
    I attempted a Full Reset of Time Machine by deleting the Preferences as described in the Troubleshooting thread. Since then we have not been able to access the Time Machine drive at all with either Time Machine or Finder.
    A check of Sharing and Permissions shows that all users are listed having custom access which seems to mean you cannot read or write the drive. Disk Utility reports the drive as seeming to be okay when run in either Verify or Repair modes.
    I have also attempted to run the sudo command from Terminal with no success. I'm running out of ideas. I don't want to do a low level reformat of this drive yet because it IS a backup drive and I'm not clear on the status of the restored drive.
    *Next Day after sleeping on it, I posted...*
    I've been thinking it over carefully and think I might have done the damage myself.
    Before things went pear shaped I needed to back up the 80GB Hard Drive for a laptop but was just a little short of space on the 1TB drive. In Finder I went into the backup.backup folder and deleted the oldest backup under Finder.
    From what I NOW know of the data structures of Time Machine I suspect this would have also removed the backups of whatever it is that logs the various permissions. Am I right?
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    Old Mac Oz

    I half expected you would be the first to reply, Pondini
    Pondini wrote:
    Old Mac Oz wrote:
    . . . The icon had changed to the generic usb drive icon with a padlock . . .
    . . . *we are not able to access* the Time Machine drive at all *with either Time Machine or Finder*. > >. . .From what I NOW know of the data structures of Time Machine I suspect this would have also removed the backups of whatever it is that logs the various permissions. Am I right?
    Not exactly, but yes, that can damage your backups.
    Try to repair them, per #A5 in the Troubleshooting Tip. If that succeeds, your backups are probably ok. If not, It's possible that +Disk Warrior+ can. It's expensive (about $100), and probably a good investment for the future, but there's no guarantee.
    I have already tried that but Disk Utility reports that there is nothing wrong with the disk; clearly that is wrong. I cannot reset the permissions to let me (as the Administrator) even read the disk
    If that succeeds, and the 80 GB backup from another Mac is still there, you can delete it via Time Machine. See #12 in the Frequently Asked Questions *User Tip,* also at the top of this forum.
    The 80GB backup was a simple Finder copy from the extracted Hard Disk onto my Time Machine disk, just simply regaining Finder access will allow me to rescue that
    Also, everything you restored to your internal HD is considered as new, so it must be backed-up again. That will, of course, take a lot of space. It's possible that Time Machine deleted a large number of your old backups to make room. If it didn't, because it couldn't do the backup, it will when it can.
    I understand that is what should happen.
    So . . . try the repair. If that works, see if the old backups are still there, and also see how much space is available on your TM drive. If there's not enough room for a new full backup of your internal HD, plus 20% for workspace, TM will have to delete some old backups. If the disk isn't well over twice the size of the data it's backing-up, your best bet may be to erase the drive and let Time Machine start fresh.
    I am coming to that conclusion. The drive is plenty big enough, it's a Terabyte backing up a 300GB disk. Activity Monitor and Finder using +Get Info+ both tell me the drive has 931.39GB available with about 907GB used, we just cannot access any of the data this usage represents due to the locked permissions.
    Since I last posted I have also tried resetting PRAM and running sudo from Terminal as per #C5 in the Troubleshooting Tip to reset the permissions to no avail.
    The Restore has not been a success so I am probably going to have to wipe the whole computer and rebuild the system, something I am understandably unwilling to do.
    I asked here because the problem seems to be related to a recent Time Machine run and the drive I used. Am I asking my question in the correct forum?
    Thanks for your input so far.
    Old Man Oz

  • How to us iPhone backup file from Time Machine drive to restore iPhone

    Stupidly, I deleted my primary account on my iPhone that contained my contacts and calendar. I don't currently subscribe to MobileMe. I took advantage of the free service when I bought my phone, but decided not to subscribe as I synch my iPhone to my computer and back up my computer using a hard drive connected with Time Machine. Unfortunately, when I stopped using MobileMe, a synch to my iTunes wiped out all my contact data in my Address Book on my computer and my calendar. Therefore, all my most current information was on my iPhone.
    I went to the Apple store and was told that the iTunes backup file may be used to restore the contacts and calendar information on my iPhone. I synched my iPhone to iTunes and then did the iPhone restore to factory settings. Only then did I realize that the older, correct backup file was not an available option in the dropdown.
    So, I'm trying to figure out how to pull an older iPhone backup file and then use it to restore the iPhone. The only thing is that when I go to Time Machine and look at an older Library --> Application Support --> Mobile Sync --> Backup folder, there's a whole bunch of .mdbackup files in there.
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    Select the folder that contains the .mdbackup files and use Get Info for the folder to check the date the backup was updated. I would forget about trying to extract individual .mdbackup files and transfer the entire folder to the same location on your computer's hard drive - with iTunes quit before doing so.
    After doing so, this backup should be available to select when restoring your iPhone from your iPhone's backup.
    If this is successful restoring contact info and calendar events on your iPhone, if the Address Book and iCal on your Mac is empty - it does not contain any data, before syncing your iPhone direct with the Address Book and iCal on your Mac, enter one unique contact in the Address Book, and one calendar event in iCal on your Mac. Make these up if needed, which can be deleted later. This will provide a merge prompt when syncing this data, which you want to select.
    Does Time Machine include a backup of your Address Book and iCal on your Mac? If so, it will be much easier and faster to restore the Address Book and iCal on your Mac from your Time Machine backup.

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