Time Machine fails to backup HD and stalls computer when backing up to external HD (Western Digital WD5000MT) when using Firewire 800 but works fine using USB

I have a mid 2012 MBP (MacbookPro9,1) running Mountain Lion 10.8.2.  When I start a Time Machine backup to an external Western Digital HD (WD5000MT) connected using a Firewire 800 cable, my open programs stop responding and in general my computer freezes up not allowing me to open activity monitor or the console utility.  I can't even shut down or restart my computer and must hard boot to reset.  Though removing the firewire cable that goes to the external HD can sometimes get my system working again.  However, the WD external HD also has a usb port and when I connect it to my computer via a USB cable, Time Machine seems to backup my system fine without stalling my computer.  This same external HD worked fine with Firewire 800 using my old late 2007 MBP running snow leopard.  I should note that my brother has the exact same model WD external HD and he also had issues with the firewire port on his MBP running mountain lion.  I have run the disk utility checking for disk/file permission errors and the drive itself seems fine.  I initially formatted that drive as ExFAT but while troubleshooting reformatted to HFS+ and still had the same issue.  I tested using a different firewire 800 cable but still had the same issue.  Can't think of anything else to do.  I don't have another firewire-compatible device to test if it is the HD vs the firewire port.   I would prefer to use the firewire port for quicker transfer speeds but I'm stuck with USB for now.  Any suggestions? 

Maybe these will help:
http://pondini.org/TM/Troubleshooting.html
http://support.apple.com/kb/PH11194
http://support.apple.com/kb/HT3275 (note - older article)
Have you tried looking at the Western Digital web site to see if you can find anything?
http://support.wdc.com

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    Jul 9 01:10:25 ramaII /System/Library/CoreServices/backupd[371]: Copied 114 files (93 bytes) from volume ramaII.
    Jul 9 01:10:25 ramaII /System/Library/CoreServices/backupd[371]: Starting post-backup thinning
    Jul 9 01:10:25 ramaII /System/Library/CoreServices/backupd[371]: No post-back up thinning needed: no expired backups exist
    Jul 9 01:10:26 ramaII /System/Library/CoreServices/backupd[371]: Backup completed successfully.
    What I find interesting is that only it only copied '191916 files (24.3 GB)' It said it was going to backup '103.06 GB requested (including padding)'.
    As requested here is the hidden .exclude.plist file, I printed the contents using the Terminal rather than TinkerTool.
    .exclude.plist
    ramaII:~ ritchiem$ sudo cat /Volumes/Red-5/Backups.backupdb/ramaII/2009-07-09-011025/.exclusions.plist
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>sourcePaths</key>
    <array>
    <string>/</string>
    </array>
    <key>standardExclusionPaths</key>
    <array/>
    <key>systemFilesExcluded</key>
    <false/>
    <key>userExclusionPaths</key>
    <array>
    <string>/Users/ritchiem/Music</string>
    <string>/Users/ritchiem/dev</string>
    <string>/Applications</string>
    <string>/Users/ritchiem/Desktop</string>
    <string>/Users/ritchiem/Downloads</string>
    <string>/Users/ritchiem/Movies</string>
    <string>/Users/ritchiem/ritchiem.sparseimage</string>
    </array>
    </dict>
    </plist>
    This content mirrors what is in the /Library/Preferences/com.apple.TimeMachine.plist I resaved this to my desktop as a xml plist so I could print it for copying:
    /Library/Preferences/com.apple.TimeMachine.plist
    ramaII:~ ritchiem$ cat Desktop/com.apple.TimeMachine.plist
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>AlwaysShowDeletedBackupsWarning</key>
    <true/>
    <key>AutoBackup</key>
    <true/>
    <key>BackupAlias</key>
    <data>-snipped-</data>
    <key>ExcludeByPath</key>
    <array>
    <string>/Users/ritchiem/Library/Calendars/Calendar Cache</string>
    <string>/Users/cristina/Library/Calendars/Calendar Cache</string>
    </array>
    <key>MaxSize</key>
    <integer>0</integer>
    <key>RequiresACPower</key>
    <false/>
    <key>SkipPaths</key>
    <array>
    <string>~ritchiem/Music</string>
    <string>~ritchiem/dev</string>
    <string>/Applications</string>
    <string>~ritchiem/Desktop</string>
    <string>~ritchiem/Downloads</string>
    <string>~ritchiem/Movies</string>
    <string>~ritchiem/ritchiem.sparseimage</string>
    </array>
    <key>SkipSystemFiles</key>
    <false/>
    </dict>
    </plist>
    *Other Steps*
    Whilst running TM I also setup dtrace to log every file open: (http://www.macosxhints.com/article.php?story=20071031121823710)
    Looking for any files in my home space that it might have opened returned none:
    ramaII:~ ritchiem$ grep "/Users/ritchiem" tm.dtrace |grep "entry backupd" |wc -l
    0
    Yet looking for all the files backed up from the /Users directory there were 458!
    ramaII:~ ritchiem$ grep "/Users/" tm.dtrace |grep "entry backupd" |wc -l
    458
    Dtrace also highlights the files that backupd uses unfortuately the only files it opened before it started its backup were:
    0 17720 open:entry backupd /Library/Preferences/com.apple.TimeMachine.plist
    0 17720 open:entry backupd /var/db/.TimeMachine.Cookie
    0 18506 open_nocancel:entry backupd /System/Library/CoreServices/backupd.bundle/Contents/Res
    ources/StdExclusions.plist
    The only file on that list I haven't seen mentioned before is the StdExclusions but I'm sure that is the same on everyone's machines... just incase though:
    ramaII:~ ritchiem$ cat /System/Library/CoreServices/backupd.bundle/Contents/Resources/StdExclusions.pl ist
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <!-- paths we do not want to include in a system backup -->
    <key>PathsExcluded</key>
    <array>
    <string>/.Spotlight-V100</string>
    <string>/.Trashes</string>
    <string>/.fseventsd</string>
    <string>/.hotfiles.btree</string>
    <string>/Backups.backupdb</string>
    <string>/Desktop DB</string>
    <string>/Desktop DF</string>
    <string>/Network/Servers</string>
    <string>/Previous Systems</string>
    <string>/Users/Shared/SC Info</string>
    <string>/Users/Guest</string>
    <string>/dev</string>
    <string>/home</string>
    <string>/net</string>
    <string>/private/var/db/Spotlight</string> <!-- old tiger location of the Spotlight db -->
    <string>/private/var/db/Spotlight-V100</string> <!-- old tiger location of the Spotlight db -->
    </array>
    <!-- paths we need to include in backup so we can restore disk structure, but don't want to backup contents -->
    <key>ContentsExcluded</key>
    <array>
    <string>/Volumes</string>
    <string>/Network</string>
    <string>/automount</string>
    <string>/.vol</string>
    <string>/tmp</string>
    <string>/cores</string>
    <string>/private/tmp</string>
    <string>/private/Network</string>
    <string>/private/tftpboot</string>
    <string>/private/var/automount</string>
    <string>/private/var/log</string>
    <string>/private/var/folders</string>
    <string>/private/var/log/apache2</string>
    <string>/private/var/log/cups</string>
    <string>/private/var/log/fax</string>
    <string>/private/var/log/ppp</string>
    <string>/private/var/log/sa</string>
    <string>/private/var/log/samba</string>
    <string>/private/var/log/uucp</string>
    <string>/private/var/run</string>
    <string>/private/var/spool</string>
    <string>/private/var/tmp</string>
    <string>/private/var/vm</string>
    <string>/private/var/db/dhcpclient</string>
    <string>/private/var/db/fseventsd</string>
    <string>/Library/Caches</string>
    <string>/Library/Logs</string>
    <string>/System/Library/Caches</string>
    <string>/System/Library/Extensions/Caches</string>
    </array>
    <!-- standard user paths we want to skip for each user (subpath relative to root of home directory) -->
    <key>UserPathsExcluded</key>
    <array>
    <string>Library/Application Support/SyncServices</string>
    <string>Library/Caches</string>
    <string>Library/Logs</string>
    <string>Library/Mail/Envelope Index</string>
    <string>Library/Mail/AvailableFeeds</string>
    <string>Library/Mirrors</string>
    <string>Library/PubSub/Database</string>
    <string>Library/PubSub/Downloads</string>
    <string>Library/PubSub/Feeds</string>
    <string>Library/Safari/Icons.db</string>
    <string>Library/Safari/HistoryIndex.sk</string>
    </array>
    </dict>
    </plist>
    Finally here is the backup log that was generated incase you spot something I haven't
    Backup.log
    ramaII:~ ritchiem$ sudo cat /Volumes/Red-5/Backups.backupdb/ramaII/2009-07-09-011025/.Backup.log
    2009-07-09-00:06:32 - Starting backup
    Previous snapshot:
    None
    Will traverse "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    === Starting backup loop #1 ===
    Will use FirstBackupCopier
    Running preflight for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Excluding /Users/ritchiem/Music: 36.1 GB (6083 items)
    Excluding /Users/ritchiem/dev: 20.8 GB (488641 items)
    Excluding /Applications: 9.6 GB (15070 items)
    Excluding /Users/ritchiem/Desktop: 26.3 GB (2444 items)
    Excluding /Users/ritchiem/Downloads: 3.8 GB (1127 items)
    Excluding /Users/ritchiem/Movies: 79.6 GB (167 items)
    Excluding /Users/ritchiem/ritchiem.sparseimage: 27.2 GB (1 items)
    Should copy 2853633 items (84.8 GB) representing 22223169 blocks of size 4096. 35174679 blocks available.
    Preflight complete for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Time elapsed: 9 minutes, 25.000 seconds
    Processing preflight info
    Space needed for this backup: 103.1 GB (27016262 blocks of size 4096)
    Finished processing preflight info
    Copying items from "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Finished copying items for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Time elapsed: 54 minutes, 20.000 seconds
    Copied 191916 items (24.3 GB)
    Gathering events since 390504228.
    Needs new backup due to change in /Library/Preferences
    === Starting backup loop #2 ===
    Will use IncrementalBackupCopier
    Running preflight for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Calculating size of changes
    Should copy 4 items (0 bytes) representing 0 blocks of size 4096. 28325806 blocks available.
    Preflight complete for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Time elapsed: 1.243 seconds
    Processing preflight info
    Space needed for this backup: 1.8 GB (459904 blocks of size 4096)
    Preserving last snapshot /Volumes/Red-5/Backups.backupdb/ramaII/2009-07-09-000552.inProgress/79ECBD8C-12 BE-4067-A202-B7033190FD82
    Finished processing preflight info
    Copying items from "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Finished copying items for "ramaII" (mount: '/' fsUUID: 3E4CD731-945C-3BA3-85D5-67B401082442 eventDBUUID: FDD41B79-8CEF-4F57-810C-B1C56476640B)
    Time elapsed: 6.147 seconds
    Copied 114 items (93 bytes)
    Gathering events since 406201626.
    Finalizing completed snapshot
    Finished finalizing completed snapshot
    Backup complete.
    Total time elapsed: 1 hour, 3 minutes, 54.000 seconds
    *Next Steps*
    I've been thinking about what i could try next and not having many ideas. So I'm really hoping someone here will have a flash of inspiration.
    If I find some time at the weekend then I will try renaming my account again and verifying that it does backup under a new name.
    Just incase there is something odd about the first user account created, i.e. UID:501 I will make a new 'ritchiem' account (which will have the next UID, UID:504) and see if that gets backed up, I can try this while my current account has been renamed. If that does work then I can copy my files back in to that account and verify it isn't something in my home directory that is upsetting TM. Although I doubt this is the case as it never read any files from home space during the backup process.
    Here's hoping there is something in the above logs etc, that give a clue to what might be going wrong.
    Cheers
    Martin

  • Time Machine fails to backup files migrated from Windows

    Hi there - I have a really annoying issue whereby I have a machine with a TC on the LAN which fails to backup.
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    Not really sure if this is what you mean about Outlook database, but the correct answer may be in this thread's last post:
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    Basically the same information you can find here:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/help-my-ma in-identity-hosed-restore-from-time/a9992719-3ae0-479d-bf0a-7c8279653ffa
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  • TS1550 Time Machine fails to backup after I've repartitioned the external drive

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    Hi, I never use TM, but...
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    http://Pondini.org/TM/FAQ.html
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    7/9/09 9:37:21 AM com.apple.launchd[1] (org.amavis.amavisd[15105]) Exited with exit code: 1
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    I really need some smart Mac person to tell me what I can do to fix this problem. Thanks.

    Csound1 wrote:
    Correct, at no time did I say that this was for everyone, it is in fact for anyone who wishes to spend his time working rather than restoring.
    For most folks, a hard drive failure is not exactly common. If they are to you, something is seriously wrong.
    Replacing a drive in a unibody MBP is a 5 minute operation! & they are cheap!
    Yes, for those who are mechanically inclined and not afraid to open up a Mac. What percentage of users do you suppose that is?
    As to your second point, I suggested specifically using a TM type backup in addition to the clone, I stated that my choice is a realtime service that stores my files (a) as files that I can access from anywhere (b) with versions (including deletions) going back as far as my storage limits allow.
    And how would you use that to roll back to a previous version of your entire system?
    I don't want to have to deal with TM permissions/user/network/extreme/forgetting to delete till it gets full blahblahblah
    Huh? Now you're adding all sorts of other things.
    Permissions? A user account is a user account, and Time Machine maintains the permissions.
    Network? Your clone is on a network? How do you boot up from that?
    Extreme? You use an Airport Extreme for your network clone?
    Forgetting to delete until it's full? Yes, that's exactly what you mentioned above: "versions (including deletions) going back as far as my storage limits allow."
    PleasePondini, do it your way and I'll do it mine
    Obviously.

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