Time machine is frozen and will not allow force quit

Time machine is frozen in a loop. It will not force quit and it will not stop. It last backed up almost 24 hrs ago and is now slowing Safari down with only a beach ball as any sign of life.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Similar Messages

  • HT1430 How can you reboot your Touch if the screen is frozen and will not allow you to use the "slide to power off"

    How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?

    Next try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My IMac is frozen and will not allow me to get to the desktop screen.  How can I stop it from freezing?

    My IMac is frozen.  When I power up it will only take me to the white screen with the apple on it.  I cannot get to the desktop screen.  Any help in fixing would be very much appreciated.  Thanks Pete

    That's an ongoing problem with this recent version of iPhoto as you can see from the topics at the right under "More Like This".  The workaround that works for all is to export the photos to a folder on the Desktop and upload to Facebook with your browser until a fix is found.
    Report your problems to Apple via http://www.apple.com/feedback/iphoto.html
    OT

  • My iPad is frozen with the message not enough storage.  Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off.  How do I get past that message?

    My iPad is frozen with the message not enough storage.  Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off.  How do I get past that message?

    Delete some apps, files, photos, videos, movies, etc to free up some space.
    How much space is your Other using? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • Mail gave error message, failure to move e-mail to trash can.  Mail has frozen and will not quit and is stopping a machine shutdown.  Problem persisted even after power was trend off for a minute.

    Mail gave error message, failure to move e-mail to trash can.  Mail has frozen and will not quit and is stopping a machine shutdown.  Problem persisted even after power was trend off for a minute.Iideas please

    OS X: How to quit an unresponsive application using Force Quit
    Back up all data. Rebuild the mailbox. Try to delete the message again.

  • My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

    My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

    If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter.  You will have a window with the users to choose from to reset the password.  Select the one you want and you will be able to reset the password, double entry of course.

  • Address Book 'Frozen' and Will Not Open

    My Address Book has completely frozen and will not open. Whenever I try to open the application, it just 'hangs' there, without actually opening. It was working fine only a few hours ago.
    I've tried the following:
    *Restarting my MacBook 3 times
    *Restoring Address Book from Time Machine
    *Deleting Address Book and reinstalling from the Leopard Installer disk
    Nevertheless, Address Book will not open. Any suggestions?

    I fixed the problem! I'm including the solution here, in case anyone else has the same problem.
    It appears that my Smart Groups somehow caused my Address Book to freeze up. Unfortunately, you can't delete your Smart Groups while the application is open. Instead, try this:
    1.) Close down Address Book
    2.) Go to Applications/AppleScript/Script Editor
    3.) Enter the following into Script Editor, replacing NAME OF SMART GROUP with the actual name:
    tell application "Address Book"
    delete group "NAME OF SMART GROUP"
    end tell
    4.) Click "Run."
    5.) Reopen Address Book. This should fix the problem. At least it did for me.

  • I am trying to use photomerge compose.  I open one standard jpeg image and one image that is my business logo in a png format.  When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from

    I am trying to use photomerge compose.  I open one standard jpeg image and one image that is my business logo in a png format.  When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from it.  It has worked in the past but I downloaded the update today and photomerge will not work correctly.  Any ideas?

    hedger,
    How do you expect anyone to help when we don't know a darned thing about the file, abut your setup, exact version of Photoshop and your OS, machine specs, etc.?
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • I had my iphone 4s synced to itunes on my work laptop. The IT group at work stripped out that installation and will not allow me to reinstall. My iphone insists it has to sync to my work laptop itunes. How do I change iphone settings to look at an itunes

    I had my iphone 4s synced to itunes on my work laptop. The IT group at work stripped out that installation and will not allow me to reinstall. My iphone insists it has to sync to my work laptop itunes. How do I change iphone settings to look at an itunes installation on my personal laptop?

    dcotejr wrote:
    I had my iphone 4s synced to itunes on my work laptop. ... How do I change iphone settings to look at an itunes installation on my personal laptop?
    You cannot.
    By Design the iPhone can Only Sync to One iTunes Library at a time.

  • I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

    I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

    Is there an email saved in your drafts or outbox folder?  I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
    You can open the message and then delete it from your Outbox folder.  Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks.  I suspect that will work.
    With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages.  If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

  • During the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    Follow the instructions here > http://support.apple.com/kb/HT1808
    You may need to try a few times to get it to work

  • HT1414 I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will rando

    I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything.  It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!

    That is correct.
    That is the price of a replacement iphone once your iphone is outside of the warranty period

  • OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

    OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

    Do you get this window when you hold down the Command+Option keys and launch iPhoto?
    If not then you're not holding down both keys long enough.
    OT

  • My iPad is frozen and will not budge, My iPad is frozen and will not budge

    My iPad is frozen and will not budge

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

    Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
    == This happened ==
    A few times a week
    == Not sure when it statrted

    Hi.
    When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
    #run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
    #update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
    #disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
    #you're done! You've fixed your problems with problematic add-ons.
    Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
    #do a virus/malware check on your computer. If this doesn't fix it, proceed;
    #disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
    #check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
    #check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

Maybe you are looking for

  • Adobe Muse APTEE Licensing NOT WORKING!!

    Hi, I am an IT Professional working for a major University in Missouri. We have an Apple computer lab of 26 20" iMacs, all running Adobe Creative Cloud with an Enterprise license. This license includes Adobe Muse (with its own serial number). We use

  • Single User Mode : Read Only Filesystem

    I can't edit files in single user mode as Root. When I try to edit them I get a msg saying "Read Only Filesystem". I have tried chmod with no evial. I want to change my .profile as root so cls='clear'. Any ideas? Also when I try to login to my accoun

  • Check GL(Bank) account balance for banks and stop payment if sufficient

    Hi Experts Requirement is to check GL account balance for bank account and check whether enough balance exists for effecting payments. In the absence of insufficient bank balance, payment should not be effected. Balance needs to be check either manua

  • Broadband Usage - "unusual" spikes in our usage

    In May we received a "warning" email from BT about our usage - and being fairly new to BT broadband I started to investigate the usage meter. As far as I can tell the ONLY way for me to see daily usage is for ME to log on daily and manually record th

  • Problem with OBPM Studio 10.3.2

    Hi all, I now have OBPM Studio 10.3.2 instead of 10.3.1. This new version indeed eliminates the loading part of presentations when you change a field. But now I have another problem with presentations. When I try to add a group with either Basic or C