Time Machine loses connectivity daily now
I'm new to Apple, and to this forum... I have a new (1 month now) iMac 27" (Mountain Lion), Time Machine, and Apple TV... typically everything works fine... but over the last week, about daily - my Time Machine looses Wi-Fi connectivity with my iMac & Apple TV. Pain in the xxx... To get it to work again, don't know if this is good protocol... but I unplug power to the Time Machine, and when it powers back on - I can find my Network.. and relog into it.
I've tried looking this up here... and honestly, if I knew really what I was doing, I might find the answer - but the threads seem to refer to other operating systems (lion, etc.), and the problems seemed a bit different than what I think I am seeing... Any help here?
Thanks!!
OK... this is NOT a "sleep" issue... Time machine dropped it's WiFi connectivity today while being used... anyway, iMac is set to "never sleep".. so it's not a "wake up" issue...
No one out there can help me?
Similar Messages
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Time Machine loses connection to new Time Capsule
My new 2TB time capsule (replacing my older 2tb time capsule) has been giving me some issues. Trying to backup a couple macs w/ Time Machine. Pretty straightforward stuff, nothing too crazy.
A few facts:
- Running 10.8.4 on both macs
- Most recent firmware update has been applied to TC
- Sleep mode disabled on both macs
When I reboot my computer and start the process of backing up, everything works normally. Then after a certain period of time (varies) it will lose the connection to the disk and the backup fails. This happens every time on each mac. Both machines are still connected to the router, they just lost a connection to the drive. If I navigate to the drive in finder, sometimes it will reconnect. Other times it will not.A little more info: I isolated the problem to when the disk is being accessed by more than one device at a time. When this happens, the disk gets temporarily disconnected.
Is your new TC the latest AC model.. or Gen4?
The new TC, about a week old.
So this is a few hours or a few days?
Minutes.
Is the TC main router or bridge in the network?
Main router. No other bridges.
Have you reset to factory the TC and redo the setup.. use all short names.. no spaces and pure alphanumeric.
For everything.. TC name wireless names disk share name.
Yes to everything.
If you can test with ethernet.. does the problem still occur??
I have not tested this, might be next step.
Thanks -
I upgraded my macbookpro hard drive to 1 TB then migrated my files from time machine. I'm now locked out of the computer because the password is not the same as my usual one and one that was years old and not retreivable. How do I work around this?
Whether or not you are able to recover the data off the drive yourself will depend on if the drive suffered any impact damage in the crash. You can buy USB SATA or IDE adapters (Intel and almost all G5 use SATA) that will let you connect your hard drive to a computer (like a flash drive) to see if you can recover the data. If the drive has suffered physical damage if may not mount.
If you know someone who has one of these adapters you could try using theirs, otherwise you could buy one but you take the risk of the data on the drive being non recoverable. Regardless, both are much cheaper than $1699!
(Alternatively, if you know of someone with a Mac Pro or PowerMac G5 they may be able to install the drive in their machine and try to boot from or mount it and copy the data off.) -
Synol DSM 5.0 Time Machine not Connecting
Time Machine working on 2013 iMac with DS213j NAS and DSM 5.0, but 2007 iMac only connected to Time Machine once, and fails now.
24-inch Mid 2007 - 2.4 GHz Intel Core 2 Duo, Memory 3 GB 667 MHz DDR2 SDRAM
DS213j 4tb Raid - one iMac (2013) using NAS as Time Machine backup and works fine, mid 2007 Time Machine starts to connect to the Time Machine share and "prepares" but never completes task. So one iMac works fine, and I did somehow get the 2007 to backup once on the NAS, but fails now no matter what I do.Solution which worked for me is at:
http://discussions.apple.com/thread.jspa?threadID=1809841&tstart=0
I have to start a new backup.
Unfortunately "old" sparsebundle become obsolete, as a new name means new full back up.
Trash it or archive it (to external USB connected to Time Capsule using AirPort Utility ).
Now everything is working well. -
MacPro backed up to Time Machine, added Mac Mini now get "The backup disk image “/Volumes/Data/Jerry Booher’s MacBook Pro.sparsebundle” is already in use." error when Mac Pro tries to back up
It is standard Mountain Lion error due to the networking ability which is comparable to wet string. (actually that was lion.. it dried out some with Mountain Lion.. higher in the hills perhaps!!)
See C12 and C17
http://pondini.org/TM/Troubleshooting.html
But many people are suffering the same issue..
And the above is even a little out of date.. you might need to do a reset to the TC.
Welcome to Apple's beta program for everyone. -
I have backed my Mac Book pro up to my external hard drive using time machine. My iPhoto now does not show any images, even when I upload from my iPhone
Mac 101: File Sharing
Mac OS X 10.7 Help: Transfer files between two Mac computers
Mac OS X 10.7 Help: Set up a Windows computer to share files with Mac users
Mac OS X 10.7 Help: Use iDisk to share files
Mac OS X: Sharing your files with non-Apple computers
How to share a Mac's files with a PC and vice versa. -
I have bought a time capsule to use as time machine device. Until now I have used a external hard disk. How can I transfer the the old time machine datas to the time capsule?
This is really difficult to the point of not really worth it.
Keep the old TM backups in archive.. and start afresh on the TC.
Time Machine has a different way of backing up on Network drives cf Local drives.
Pondini does have a method to do it... but I would not recommend it.
http://pondini.org/TM/18.html -
i had to put new HD in macbook, backed up with ext HD with time machine, what doi do now? possible to partition so i have not all the old 'junk' on clean drive?
Do you have the OS 10.6 disk? You can run Disk Utility from that disk and format and partition the new drive.
If you don't have the disk you can buy it from Apple for $20.00
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Post back when you are ready to proceed. -
TS1398 IPAD 1 loses connection daily. Must forget the connection and re enter router password
IPAD 1 loses connection daily. Must "forget" the connection and re enter router password
This has been happening every morning when I check my mail. The IPAD does not go into the WiFi.
So far on my home network, but have not tried outside.
I am using an ATT WESTELL DEVICE ADSL2+,
model B90 7- 55025 - 15 (or 7550)
version ? -
I have moved to rural Texas USA. Only ISP is Exede, a satellite service. I connect with a time machine and an Airport Express. Daily service gets dropped and requires disconnecting and reconnecting the time machine to the satellite box. The dealer is working the problem without success. He is not very familiar with Apple products. Any solutions?
You are going to need to do a few things. And there might not be a simple resolution at all.
I would ring the ISP again and ask if they support any routers.. because in the end, replacing the router might cost you $100 but save a lot of pain. You can keep the extreme for wireless connections to those devices that work ok with it.
I would also note, the issue might not be extreme but Mountain Lion.
Do a search .. many people have experienced issues with the wifi refusing to join when it wakes. I have experienced it myself. There was no problem with the wireless.. it was some sleep issue in the laptop.
But one thing I would do, on the last screen shot you gave me..
Where the ip range is 10.0
Please change that to 192.168
Because of the private addressing used by the ISP.. you will run into issues with routing.
When you change the value.. you will need to then reboot everything.. and everything will change to 192.168.1.x addressing. This is important.
Secondly, change wireless names to all meet the lowest common denominator.. ie SMB protocol.
So names that are short, no spaces and pure alphanumeric.
I recommend you change all names to that spec.
C9 here gives some more info for why this is important, although the specific issue is different.
http://pondini.org/TM/Troubleshooting.html
Thirdly I want you to install 5.6 utility unless you are running Snow Leopard or Lion still this is a bit tricky. But only 5.6 can access the Extreme's log. Also you can see the actual wireless connection graphs.
All of this was chucked away with v6.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0 -
I recently updated my IMac software to the latest version, now i can't see by WD back up drive in time machine. its conected to the firewire port ok and i can see it if i check firewire connections. The drive works ok on an old windows laptop. Any ideas.
leedssparky wrote:
Is it possible that i did this whilst updating the OS software whilst leaving the WD drive connected.
It's a good idea to eject and disconnect external HDs, just in case, but that shouldn't cause a problem.
Why when setting up time capsule, does it only look for WIFI drives through airport.
I think you're confusing Time Machine (the backup software) with a Time Capsule (Apple hardware combining a wireless router and HD). Unless you have a Time Capsule you want to back up to, there's no point to clicking the Set Up Time Capsule button, if that's what you mean:
I've attached the Firewire bus from system profiler, dont understand why i can see it there but not in TM.
There seems to be some sort of problem with the drive, since Disk Utility thinks it's fixed, but immediately the problem returns (per the first sample you posted).
How old is the drive?
If it's within the warranty period, you might want to contact WD or the place you bought it. -
Time Capsule loses connection when Time Machine tries to back up
Hi,
I am trying to do my first back up using Time Machine but seems there is a problem.
I connect to the internet using cable, which I connect to the Time Capsule. I use it as my router as well and configure my wireless network just fine. When Time Machine tries to connect and do a back up it disconnects everything and I have to umplug everything, reset the Time Capsule sometimes to be able to get the iMac to find it again (netwerk stops working as well)
Please let me know if you need more info to be able to help me out.
ThanksI have experienced that myself and I've not found a reason or solution to it yet.
I also read somewhere that the Time Machine software can continue with the backup after an interruption. If that's the case, this may be a minor inconvenience.
Regards -
Time Machine backup behavior erratic, now not working at all
[ Using Lion 10.7.2 on a Macbook Pro 15" with 2.53GHz Intel Core 2 Duo processor, 4GB RAM. ]
The Macbook is connected to our home LAN, and I have been using (since September) a Synology NAS drive on the network which is set up as the Time Machine backup drive. Most of the time for these past months it has been fine; some issues initially with connectivity which were finally solved by using a static IP address for the NAS.
Recently it did the first strange thing. It had been performing incremental backups as normal, when a message came up saying the backup was unreliable and it needed to carry out a complete new backup. Anyway - no drama - I took it up and plugged it into the router to speed up the transfer (around 200GB on the drive). It worked fine and thereafter it went back to doing incremental backups normally.
Yesterday morning I noticed it was apparently running and running without progress, clicking on the bar icon revealed that TM was "Preparing Backup"; this state continued for several hours. So I stopped the backup, restarted the machine, and then last night at 22h00 I restarted it - by 08h00 this morning, ten hours later, it was still "Preparing Backup", so clearly something is wrong.
The NAS drive is accessible, ie.
- The 'Time Machine Backups' icon for the drive has appeared on the desktop
' The 'Diskstation (Time Machine)' is available in Finder under 'shared'
So this seems to be something to with Lion and/or with Time Machine.
Considering the infrastructure environment has been stable for months, the IP address of the drive is static, there appear to be no network connectivity problems... I am at a loss as to why now this irritating behaviour and, more to the point, at the moment I cannot make the Mac backup. I would be happy to do another full backup but, really, should not be necessary since this only happened (due to the recently problem) a few weeks back - and anyway what's the point of automated incremental backup if (a) it doesn't work reliably and (b) every 2-3 weeks you have to manually perform a full backup anyway??!!
Thanks in advance
AlastairAlastair Mac wrote:
thanks. unfortunately a locally attached drive isn't a option that will work well for me (too long to explain, but it just won't - personal logistics rather than technology issues).
Are you sure about that? I have a Time Capsule (2nd hand) but I've switched back to a locally attached disk with Lion. Lion's new mobile backups provide some measure of backups when not connected to the backup drive. It protects against accidental deletions, but not hardware failure. Plus, the new bootable recovery partition in Time Machine and encryption tip the balance back in favor of the local drive - for me at least.
1. does it make sense to you that, until yesterday, it was working fine and then quite suddenly it stopped working?
I will say that it isn't surprising. There are some changes in Lion that affect networked Time Machine devices. The early versions of Lion got pretty annoying. 10.7.2 seemed to be better. I had to erase my Time Machine drive a couple of times and do new backups when it decided it needed to keep rebuilding the Spotlight index. Unless you connect with Ethernet, the reindexing will never finish. In your case, I would expect a 3rd party, flaky open-source product to perform even worse.
2. in my specific situation (going around and around "preparing backup" without any progress even in 24hrs of preparing, what can i do to restart the backup process? even if it means doing a clean backup i.e. junking the old one, i would live with it as at present (touch wood) my hard drive is OK and i have no historical version recovery issues.
With Time Machine, the only quick and easy way to reset things is to erase the Time Machine volume.
3. did apple / synology reach a point in previous releases of OSX and DSM which was stable and DID work, despite the need to use Netatalk? in other words, if i soldier on patiently, is it likely this will eventually get solved? or will this be a perennial problem? in the end, if twice a year i have to intervene, it doesn't really matter PROVIDED the backup itself is intact should the HD finally die. of course, if i have to intervene every couple of days, i may as well do it all manually.
I can't really answer that. I used Netatalk briefly several years ago and it scrambled my files. It has certainly improved somewhat, but obviously isn't stable. The part that really annoys me is that the change that Apple introduced in Lion wasn't really new. Apple introduced a more secure version of the AFP protocol 9 years ago. In Lion, all they did was make that more secure protocol the default and disabled the older protocols. There are a number of hacks that have been posted (sometimes by me) about how to set a flag in Lion so that it will continue to use the older protocol.
Synology seems to have better Mac support that some NAS vendors. Still, there was no reason they had to wait so long to update their software. Developers have had access to Lion for almost a whole year.
I would expect that companies would be always trying to improve their products, but the evidence doesn't support that assumption. I don't like Netatalk's shady open source extortion practices, but then no one else has stepped up to fund a stable open-source implementation of AppleTalk. People tend to blame Apple but they published the new specifications a decade ago and no one bothered to read them. Why should they care?
Personally, I think backups are too important to rely on such flaky software. I really like Time Machine but it is pretty complicated. Apple is able to make it functional over a network, but just barely. If you are using a 3rd party NAS, my suggestion would be to use NFS instead and backup with Carbon Copy Cloner or SuperDuper!. Even if you want to continue to try using Time Machine, a Carbon Copy Cloner backup would be a good thing to have too. -
How can I resolve OSStatus Error 13 on Time Machine when connecting to Time Capsule on Lion?
This is a semi-rhetorical question: I have now resolved this for my own setup, However, there was very little information on this error in the fora, so I thought I would post my experience with getting a Time Capsule (2TB, 3rd edition) to work on OS X Lion after the AFP/NAS debacle.
Background
My third party LaCie Big Disk Network* NAS died when Lion came out.
I could access neither Time Machine nor the drive through Finder.
The excellent thread on "Lion: Connecting to legacy (pre-Lion) AFP services - and Mac OS X (server)" (https://discussions.apple.com/thread/3258472?start=0&tstart=0) allowed me to access the drive via Finder to save my files but, of course, Time Machine was still broken. That guide showed you how to lift security restrictions on AFP shares.
For reasons explained below [disclaimer: rant follows] I decided to ditch the LaCie and purchased a Time Capsule.
The Problem
Time Capsule connected via DSL to the net and set up a wifi network with a green light.
The "Data" mount for Time Machine was visible in Time Machine, but trying to access it showed the following error:
The operation couldn’t be completed. (OSStatus error 13)
Trying to open the share in Finder using the appropriate credentials showed:
The operation cannot be completed because the original item for "Data" can't be found
Things that didn't work
Turning lots of things on and off
Resetting the DSL modem, the router (Time Capsule), the computer
Repairing permissions
What DID work
Undoing the modifications made during the process of mounting the old LaCie NAS
To do this, open Terminal and enter:
sudo -s
chmod o+w /Library/Preferences
cd /Library/Preferences/
rm com.apple.AppleShareClient.plist*
(from https://discussions.apple.com/thread/3258472?start=0&tstart=0)
Then restart your computer.
This worked for me. I don't UNDERSTAND any of why this did or didn't affect the computer, so please don't ask me to explain how it worked or what else to try. I thought I would just put this out there for knowledge.
* LaCie have really got my goat. Unlike other manufacturers who seem to be trying to provide support for their drives (Western Digital MyBook), LaCie have stated outright that they will not be providing any updates for their Big Disk Network. This is a hard drive they describe as a "Professional NAS", though I can't think of many professions where £200 backups need to be replaced every two years to keep abreast of security updates. In their defence, the drive is no longer manufactured… but, IMHO, I don't see that as sufficient reason to abandon all support or updates immediately. Boo! On the upside, loving my shiny new refurb Time Capsule.Our true genius died a little while ago.
But up to Mountain Lion he has tones of info ..
http://pondini.org/TM/Troubleshooting.html
Try some of the section C solutions.
It is more than likely network.
BUT do the following.
1. Install the widget A1
2. Reset TM, A4
3. Verify the backup, A5
4. Reboot the whole network and restart it in order.. modem.. TC.. MB Air.
No luck to this point.
Tell us exactly what OS you have.
The worst possible is Mavericks. If you are trying to connect to old backups after an upgrade it is hopeless.
I recommend you start over.
Simply wipe the TC and start afresh.
Manually mount the TC disk in Mavericks so you are sure it is working. Tell us if you run into trouble.
Most important.. in wireless network preferences are you running ipv6 in link-local mode. -
Time machine not connecting with new time capsule
Will someone please help? I have just recently joined the MAC family and purchased a new Macbook along with a new time capsule. It took unbelievably long to get things running (ie wireless access with 2 other PC based desktops and a PC laptop and shared network printing with an USB connected printer to the time capsule)- I thought macs were supposed to be easy?! Anyways, the only thing that I cannot figure out is how to properly set up time machine. I follow the instructions and turn time machine on, choose my backup disc (which is the time capsule), but when I click "use for backup", I keep getting the "connection failed- server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again" What am I supposed to do now? What is there to check when all of the other computers are able to access the internet (including the Macbook) and wirelessly print. The stupid timecapsule router function is working but the backup portion of it is not???!!!! Please help someone who is about to give the mac and the time capsule to the first person walking down the street - it has been a frustrating 2 days.
First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences... ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click
Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.
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