Time machine not connecting to internet

My Time Capsule is not able to connect to the internet. When I plug my MACbook directly to the cable modem it works fine.

I have the same problem as GE8.
Flrst I have my Time Capsule in use for about one year, its work perfect. But suddenly one day in desember -13 I don´t could use AirPlay to stream music, and afterwords I could not connect to internet with TC.
I can use my old Linksys Router. It can connect to internet threw my internet modem (Cisco EPC3925) and also to my MacBook Pro (Retina) with the latest OS X from Apple, OS X 10.9.1 (13B42)
I have sent in my TC to service after two (2) hours phone service with Apple consulent. First I get the same TC back with notice that everything is OK. It wasn´t, and I sent it in again. Now I have get a new TC and have still the same problem. When I connect TC to my internet modem (as work OK with my Linksys router) the status light flashing amber,- it can´t establish a connect to the network or the internet, or is encountering a problem...
The Apple support couldn´t find any problem after two (2) hours tlf.support. They said that the problem must have something with the hardware to do. But now I have try different times and anything works with TC...
What can I do...?

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Time machine not connecting with new time capsule

Will someone please help? I have just recently joined the MAC family and purchased a new Macbook along with a new time capsule. It took unbelievably long to get things running (ie wireless access with 2 other PC based desktops and a PC laptop and shared network printing with an USB connected printer to the time capsule)- I thought macs were supposed to be easy?! Anyways, the only thing that I cannot figure out is how to properly set up time machine. I follow the instructions and turn time machine on, choose my backup disc (which is the time capsule), but when I click "use for backup", I keep getting the "connection failed- server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again" What am I supposed to do now? What is there to check when all of the other computers are able to access the internet (including the Macbook) and wirelessly print. The stupid timecapsule router function is working but the backup portion of it is not???!!!! Please help someone who is about to give the mac and the time capsule to the first person walking down the street - it has been a frustrating 2 days.

First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
 ▹ System Preferences... ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click
Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Time Capsule not connecting to internet properly

I have recently purchased a Time Capsule 2TB to replace a 4 year old Airport Extreme Base Station.
The Airport Extreme has been working perfectly fine in my wi-fi network, however, once I replaced it with the Time Capsule, the internet has not been working properly. Both the internet and time capsule will have 'green' light indicating they are working properly, but now when I visit certain websites, the connection will time out, not load etc whereas some sites work fine. This problem exist across all the devices I connect via wi-fi using the network created by TC.
When I changed it back to the airport extreme base station, everything works perfectly again.
I am not sure what the problem is and how to rectify it!
Is it something to do with the ethernet cable?
Is it to do with settings?
Is it a problem with the TC itself?
Thanks for any advice and suggestions!

What kind of broadband do you have?
What is the modem and how does the TC connect.. how did the AE connect??
Is the modem also a router?
Are you experiencing double NAT.. the TC should give a warning message.
Give a screen shot of the summary page on the AE when it is connected and one from the TC.
One thing.. if you have a cable modem.. did you power off the modem and power on again.. to release and renew the MAC address of the first connected device..
Sometimes you need to power off for 15min sometimes less.. sometimes more..

Synol DSM 5.0 Time Machine not Connecting

Time Machine working on 2013 iMac with DS213j NAS and DSM 5.0, but 2007 iMac only connected to Time Machine once, and fails now.
24-inch Mid 2007 - 2.4 GHz Intel Core 2 Duo, Memory 3 GB 667 MHz DDR2 SDRAM
DS213j 4tb Raid - one iMac (2013) using NAS as Time Machine backup and works fine, mid 2007 Time Machine starts to connect to the Time Machine share and "prepares" but never completes task. So one iMac works fine, and I did somehow get the 2007 to backup once on the NAS, but fails now no matter what I do.

Solution which worked for me is at:
http://discussions.apple.com/thread.jspa?threadID=1809841&tstart=0
I have to start a new backup.
Unfortunately "old" sparsebundle become obsolete, as a new name means new full back up.
Trash it or archive it (to external USB connected to Time Capsule using AirPort Utility ).
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Time machine not connecting to Back up Server

If I try to connect the the Time Capsule (which I haven't done in a couple of months) the connection the the Server just hangs.....I have search forums and found info on resetting, but nothing else seems to be a problem - internet connection is OK etcetc is there a way to trouble shoot ? FYI I just sorted out a disk image problem and did a disk repair as I inadvertedly had a number of applications open and the computer was struggliing to keep up)
Any help input apprecaited.
Thanks

So, I opened up my configurator and this is the window:
As I wrote into the picture, the host name I have has to be put into the first section? The MAC address is the one of the WiFi connection (as I'm using it), if not which one?. My hostname is "MacBook-Pro-di-Massimiliano-Berardi.local" is ok or I have to change it for some reason (also, do I have to keep the *.local?).
Thanks in advance.

Time capsule not connecting to internet after firmware 7.6.4 upgrade

Hi,
I wonder if anyone can help me, I updated my 4th gen time capsule to the latest firmware yesterday and post the update my TC was telling me that there was no internet or DNS.
After tralling the internet (using my iPhone and 3G) I eventually did a hard rest of my TC, put all my PPoE details in, wireless network details in and still I got the same error messages on the TC.
Thinking that this could be a PPoE error I plugged an old router in, did the PPoE setting and the internet is working just fine, which leads me to beleive that this is purely a firmware issue on the TC post my upgrade to 7.6.4.
I then decided to downgrade to a previous firmware however this seems to be impossible on my TC using airport utility. I dont have the drop down menu in my airport utility aplication to do a dowgrade, infact these is no option button at all (so I cant hold it down as suggested in other posts).
I am currently running OSX 10.8.5 Mountain Lion), Airport Utility 6.3.1, TC 7.6.4.
If anyone can help me resolve this issue or tell me how to downgrade the software I would be extremly gratefull! Also note I am not a techie at all, just learnt what a PPoE was!!!
Thank you.

Please do a factory reset.. it is more complete than hard reset.
The Factory Reset TC Gen1-4. Or AE Gen1-5
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
In the airport utility.. plug it in by ethernet..
Make sure ipv6 is set to link-local in both wireless and ethernet on the computer.
Then simply hold down the option key whilst you click on version.. downgrade to 7.6.1 as the last two firmware are hopeless.

Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

Hey sergioo9,
Thanks for the question. Based on what you stated, it seems like you are having trouble signing into Messages on OSX. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

My iPad mini keeps asking for apple ID to face time then says I'm not connected to Internet when I am. Help please

My iPad mini keeps asking for apple ID to face time then says I'm not connected to Internet when I am. Help please

Hi there Mullin1!
I have a couple of articles here that can help you troubleshoot and resolve this issue. This first article will help walk you through some basic troubleshooting steps for FaceTime, and it can be found here:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
After going through those steps, if you are still having issues with your Wi-Fi connection, then you will want to reference the further steps located in this article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using the Apple Support Communities!
Cheers,
Braden

Trying to setup airport for 1st time and it will not connect to internet, we also did not create a new network and cannot find this option again

Trying to setup airport for 1st time and it will not connect to internet?

You might try doing a reset of your AirPort unit. Use a pen or paper clip to press in on the recessed reset button while you plug it in, then continue to keep the button pressed until the status light flashes several times,
For more advice, please describe all your networking gear.

Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

Have done both suggestions, still not working. Could it have somehting to do with my local network? I am using a wireless Internet provided by my apartment building so not sure if apple tv and my computer are not technically on the same "local network?"
apple tv and main computer are connecting to Internet fine. Just cannot see my itunes on apple tv.
any other advice? My itunes is turned on to home sharing. i entered the same apple itunes account into aple tv. but appletv keeps saying my computer's home sharing is not turned on...but it is.

Green light on Airport Extreme but will not connect to internet

I have tried restarting computer and Airport Extreme but it will not connect to internet. Unit has been working great up until now. I have made no changes in system.
This Airport/time machine is 2009 version.

The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
Leave everything powered off for at least 30 minutes. Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
Power up the AirPort Extreme next, and let it run a few minutes
Then power up other devices one at a time about a minute apart
When the entire network is back up, check the network.
It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
To do that, power off the AirPort Exterme for a few minutes
Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
Power off the AirPort now, and start it back up in the proper sequence
If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

Other Users Not Connected To Internet

Hi All, I hope you can help me with an issue. As the main user, I can use Safari and other applications that connect with the Internet.
However, all other users I have set up can't access the Internet. When I try to use Safari or other applications, it tells me I can't access the Internet.
Is there an easy way to correct this? Thx.

I too had the same issue and found a solution after much searching...
The problem started after I had to restore my Mac using my backup with Time Machine. After the restore, all accounts I created with parental controls could no longer access the internet (admin accounts all worked fine).
Here's what I had to do to fix this: I had to create a folder called apache2 within the /private/var/log folder. It turns out that when you restore from Time Machine not ALL files/folders are restored - including the apache2 folder and it's contents.
However, finding the private folder is a task in itself because it's hidden even to an administrator, and you must confirm admin access to put a new folder into that path. This is what I ended up doing:
- opened a new Finder window and navigate to the HD containing the System folder
- select the 'Go To Folder...' option from the Go menu
- enter 'private' and hit the Go button
- this takes you into the private folder in the Finder, you can then navigate to the /var/log folder in the Finder window
- I opened a second finder window and created a new folder called apache2 (can be done in any folder you have full read/write access)
- you can then drag the new folder into the /private/var/log folder - you have to confirm access to move the folder
Once that's done all your accounts with Parental Controls should now work as before.

4 Beta will not connect to internet on any of my PC's

For humor, 4 Beta has made Firefox unusable on my 64 bit XP-pro machine and my 32 bit XP Atom processor machine. I must write this on MS Explorer...
PROBLERM: Installed on two machines. Will not connect to internet.
WARNINGS: "This Operation cannot be completed. A secrue network communication has not been cleaned up correctly. "
OPERATION: Starts up, checks for settings, will not connect to internet as evidenced by 1> no website is displayed, and 2>

When I try and open it, windows puts up a box saying that windows 7 has a problem with Safari and will not open?
Fingers crossed, your Windows 7 will have been recording some additional information about those.
First, open your Action Center and expand "Maintenance". Click "View reliability history":
Once the reliability report has been generated, look for Critical events for Safari generated at the time of the "Safari has stopped working" messages. Doubleclick the name Safari in the critical events. (Don't click View solution.) Here's a screenshot showing what to doubleclick:
You should see something that looks like the following screenshot:
Copy and paste the contents of the problem report into a reply here. For example:
Description
Faulting Application Path: C:\Program Files (x86)\Safari\Safari.exe
Problem signature
Problem Event Name: BEX
Application Name: Safari.exe
Application Version: 5.34.55.3
Application Timestamp: 4f6ba239
Fault Module Name: StackHash_7100
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 7d3a1240
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 7100
Additional Information 2: 710027e7a8d30022e5e0ee529f40121f
Additional Information 3: 5158
Additional Information 4: 5158ee4164428f7b514a5e7ee9654f7c
Extra information about the problem
Bucket ID: 2871481836

Adobe cloud application manager - can not connect to internet

To ADOBE - The Adode cloud Order no is DSSY006786009DT and is current
The Adobe cloud application manager - can not connect to internet even though there is internet connection and says it might be time zone error but that is correct - Sydney Australia
Question:
1. Is anybody else having this problem
2. How do we fix
I already changed the time zone east coast US - did not change anything
Could it be a corrupt program - thus requiring to reinstall program Application manager
I am using Windows 7.
It has been like it for ten days - It asks to log in everytime I turn computer on
All programs in Creative Cloud work
Any suggestions and solution
Online help and phone help had no solutions other than what I suggested - that is reload application manager
Thanks for help
Ian Cleland

The Creative Cloud File Synching was just offline, should be online now again.
See top off: http://forums.adobe.com/community/creative_cloud/creative_cloud_connection
Maybe that was your problem.

Time machine not connecting to internet

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