Time Machine restore password problem

I had my HDD replaced by Apple. Was running latest Lion OS version before the fault, and had fully backed up with Time Machine. Booting up the iMac with the restored Lion was going well. Had selected restore from time machine. Then i was asked for my password. I know 100% that the password i entered (several times) is correct. There isn't any possibility at all that it is wrong but my iMac will not proceed further saying the password is wrong.
As I can't get past this stage I cannot access anything including the operating system - I can't get to the desktop even without any data. So I cannot get to any Lion recovery partition either. Have tried Lion interent recovery but that simply hasn't worked. Apparently I didn't purchase Lion through my Apple ID - utter rubbish. I've tried every Apple ID that I have used and no records of Lion purchase in any of them - how the **** did I download it and use it for ages then?!!
I bought the iMac originally with Snow Leopard so have that install disk but it seems I can't go back to that.
Going back to the apple store is a real pain the proverbial.
I am happy to wipe the HDD completely and start over, with Snow Leopard then pay (again) for Lion and then copy across the data I need from Time Machine manually and/or thru migration assistant. So here's the main question: How should I do that - wipe the HDD when I have no access to the desktop?  I guess I'm going to have to boot up using Cmd C or similar and then type in some code. I have no experience/knowledge of that code so any help will need to be idiot proof please!.

As I had a brand new HDD installed by the Apple store this was the sequence of events (slightly different from the original post due some new info):
1     The external HDD which was the original Time Machine back up was plugged into the firewire port.
2     Booted up (as normal) for the very first time to be met with a fresh installation process just the same as when you buy an entirely new iMac - setting up language etc.
3     During that set up sequence I was asked if I wanted to restore from Time Machine, I selected that option.
4     About 3 hours later, c450GB of data is seemingly successfully loaded from the Time Machine external HDD to the internal, new HDD
5     The only option I now have available on screen is to log in using the same password as had on my original set up (before the internal HDD replacement). The forgot password hint is available, and clearly indicates that I should be able to enter my password to move, but no matter how many times I input the correct password (and, just in case, all other possible password options each with all conceivable varieties of CAPS on and off etc.). Nothing is accepted. No option to go backwards (eg uninstall the restore or anything else), and no ability to get to the desktop.
6     Several expletives later....I decide the only option is cmd+R reboot, internet recovery....and this is the udpate from the original post....
7     I'm in the UK and I try doing internet Lion recovery at about 11pm UK time. Indications are this will take 4+ hours. The trick is, I have now discovered, instead, if based in the UK at least, is to try this at 6am (when most people in the US will be asleep) and it takes about 10 minutes!
8     That brings up a chance to recover the "OS X". Great I think, just enter my Apple ID....error: "This Apple ID did not buy Mountain Lion"...cannot proceed. Mountain Lion? Where was the Lion only option? Doesn't exist seemingly. (Q: has Lion internet recovery been withdrawn? If not how on earth does one get to it?) BTW, I cannot see any partition on the internal HDD with the Lion recovery.
9     However, with the failed internet recovery (inviting me to install Mountain Lion, if only I'd actuall bought that before, but no option to select Lion or buy Mountain Lion there an then!), what I do get is a menu option to "Choose Startup Disk". "Choose the the system disk you want to use to start up your computer". One icon is there...my internal HDD...BUT I see that says "Mac HD OS X 10.6.8" - what? That's Snow Leopard, not Lion. I bought my iMac (from new) with Snow Leopard then upgrade to Lion when that came out. On the original set up (step 2 above) there's nothing to indicate what OS is running. I just assumed that as I had Lion the Apple store would have reinstalled Lion when the swapped by HDD. Likely then this is not the case. V annoying Apple Store (Brent Cross, London!). Idiots.
I guess there's a possibility that my Time Machine restore won't work because it is a Lion based backup.
Not had time to do this next step yet but likely to be my only option before admitting defeat and driving to the store again...internet recovery, get to disk utility from there, wipe the internal HDD and load Snow Leopard from the installation CD I still have (phew). BTW have tried to cmd+C and boot from the Snow Leopard CD. No joy..just ejects. Doesn't want to know!
If you've got this far..thanks for your patience. Thanks even more if you've got any ideas.

Similar Messages

  • Will Time Machine restore software problems as well as data?

    Hi all -
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    it really does back up almost everything, even broken files. Go back to the initial backup and restore from that. If that doesn't fix it, you've got hardware problems.
    Crashes are one thing, hangs another, but actual shutdowns where the computer just goes completely off really indicate hardware problems. Software by itself won't do that, even if it's broken.
    - gws

  • Time machine restore - email problems

    Hi there
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    it really does back up almost everything, even broken files. Go back to the initial backup and restore from that. If that doesn't fix it, you've got hardware problems.
    Crashes are one thing, hangs another, but actual shutdowns where the computer just goes completely off really indicate hardware problems. Software by itself won't do that, even if it's broken.
    - gws

  • Time Machine restore does not recognize sparsebundle password

    I am trying to do a time machine system restore from an encrypted sparse bundle. I have a mac with OS X 10.10.2 and the sparse bundle is on a time capsule. I rebooted with cmd+R and selected “Restore from a Time Machine Backup”. I was asked for the time machine password and then selected the sparse bundle I wanted to restore. At that point I was asked for the sparse bundle password, which however the system keeps rejecting. I am 100% sure the password is instead correct. To double check I restarted the mac and checked in the keychain, and the password is in fact correct. Also I could restore specific files from time machine without any problem. But when I try the system restore the way I just described, the system does not recognise that password as the correct one.
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    I think you will have to ring apple support and see if they can help you.. there is no easy way around this .. TM is simply buggy in Yosemite.. although encrypted TM bugs are not new. I think the same thing happens on earlier ones..
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  • IMac won't accept password after time machine restore

    Restored 2009 IMac after an HD replacement by Apple. All proceeded smoothly until IMac wouldn't accept my password after the restore from Time Machine. Any ideas will be appreciated.

    One thing to try, if you didn't already do this, is to reinstall OS X and use Setup Assistant (which is only available at first boot of a new HD or a reinstalled OS) to migrate your data. A full Time Machine restoration on a new HD can have file permissions problems and/or duplicate User Account problems if Setup Assistant is not used.

  • Install new hard drive, restore from Time Machine, File Vault Problems

    Hello all,
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    6) Remove the old hard drive and set it aside. Keep it for a few weeks until you know the new drive is working as expected.
    7) Install the new hard drive and insert the USB drive. Hold the option key and press the power button. Choose to boot from the USB installer.
    8) Use the disk utility to erase whatever partition shipped with the new drive, replacing it with a Mac OS Extended (Journaled) system. Verify that GUID is the partition type (in Advanced options).
    9) Close the disk utility and install Mavericks. This can take a long time. My new drive is an SSD, and it sat at the "1 second remaining" part for about 20 min. Let it reboot (maybe it was 2 times?) and go through the setup until it finishes the install.
    10) Boot into the freshly installed OS and open a terminal and type:
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    12) Now there will be a recovery partition on the new drive and Time Machine will not overwrite it when restoring. Power down the system.
    13) Plug in the Time Machine backup drive used in step 1. Press the option key and power on. Choose to boot from the recovery partiton (Mavericks).
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    15) Start a terminal and verify the recovery partition is still there (type diskutil list and see that the Apple_Boot Recovery HD is there). If it's missing, choose to download Mavericks from the App Store again and run the installation from this one.
    16) Once there is a Mavericks recovery partition on the restored data you can simply turn on File Vault from the System Preferences Security section. It will require a reboot and then you login and wait for it to finish.
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    Talked with Apple last night. Everything we did to restore lost images failed to fix the issue. I did have the images still on my camera's SD card so I was not breaking out in a cold sweat.
    All Time Machine backups showed the same issue. HOWEVER, I suddenly remembered I also had a SuperDuper backup and voila. The images were there.
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  • Mail problem after Time Machine restore

    New to the community..........hello everyone!
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    Make sure your out going mail server set up is correct according to what your ISP requires. Mail>Preferences>Accounts>Account Information.

  • Problem after Time Machine restore

    So i just did a time machine restore since i replaced the HD in my old macbook, and whenever i start up the machine it stays at grey screen and eventually pulls up a folder with a ? mark. But if I hold down option at start up and select the drive, it boots fine, even if i do a restart from start up settings in system preferences it works fine. Just if I'm booting after shut down, it won't work without holding option key, Is there something I did wrong, or anyway I could fix it?

    Are the specs for the replacement drive, especially for power consumption, similar to those for the original drive? If not, it may be that new drive takes too long to spin up from a cold start or some similar, specification related issue is causing this problem.
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  • Time Machine Restore Mangles Permissions and Groups

    Circumstance:
    My Macbook Pro running 10.5.5 gave a gray spinner after a restart last week. The restart was to clear out a couple of system processes eating up CPU when I had left it alone for a few hours.
    Action:
    After Disk Utility, zapping PRAM, and the probably some other standard trouble-shooting actions didn't fix the stuck start-up problem, I decided to try a full system restore from my Time Machine backups. I had previously successfully restored individual folders and files. Time Machine backs up wireless to a USB hard drive connected to my AirPort Extreme. To speed up the restore, I ran an Ethernet cable to the MBP from the Airport. The restore completed successfully. All the folders & files are correct, looks the same, etc. I restarted using the restored boot drive.
    Problem:
    The MBP is like a museum now--I can look but I can't touch. I first noticed something was wrong after logging in the first time because I couldn't move a file into a folder via drag-n-drop. Then Terminal went into a spinning beach ball when I opened it. Spotlight was not running. Then I noticed that my entire boot disk was read-only. I got info on the boot disk, and the Users & Groups list was strange--everyone was read-only, "wheel" had read-write and was the owner, and staff had read-write. Basically, it's like me, the Finder, an all applications have lost all their write/execute permissions on the entire drive.
    *Unsuccessful Steps Taken:*
    Ran Disk Utilities' Repair Permissions from Leopard dvd. Ran fsck -fy after mount / -uw from Leopard dvd Terminal and from single-user boot mode. Time Machine restore direct from TM disk via USB. Joined my user to wheel group. Changed my user password from Leopard dvd (which repairs home folder permissions). Played with chown to make all wheel-owned items staff-owned.
    *Open Theories:*
    Airport Time Machine restores strips ACLs and Permissions. I have to restore over wireless, not ethernet or usb. My TM backup is screwed up somehow.
    Whew. This has been going on for a while, so I'm ready to give up and do an Archive & Install and begin manual migration from the backups, but my MPB is a fine-tuned machine and I hate to lose that, especially since it taunts me by being so close to normal (I can see everything! My desktop background and apps are there!).
    Any help much appreciated!

    The "full restore" from Time Machine is only for OSX drives.
    For data-only drives, use the Time Machine browser (the "Star Wars" display).  See Time Machine - Frequently Asked Question #15.
    Depending on your setup, you may also want to review Transferring Home Folders not on a Startup volume.

  • Time Machine restore Files Missing

    QUESTION:
    Why won't my Time Machine backup restore properly?
    FACTS:
    I have done a fresh reinstall of the OS onto a new hard drive.
    I have then used the Time Machine to restore the files. It takes about 2 hours to goes through 60GB of data.
    The new hard drive is has 50GB Available out of 120GB. Indicating that the restore files are somewhere on the Hard Disk.
    After reboot, I cannot see any of the restored files in my login. Just the basic Applications.etc
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    Library  2.4GB
    Applications 1.1GB
    Documents 584MB!!
    Applications (Empty!!)
    Downloads (Empty!!)
    Movies (Empty!!)
    Music  (Empty!!)
    Pictures (Empty!!)
    Public (Empty!!)
    Sites (Empty!!)
    Some of my important Applications are missing such as Photoshop,  Entourage and Microsoft Office.
    The Documents folder in the Time Machine is over 30GB!!
    My Music Folder in the Time Machine is about 16GB!!
    COULD IT BE THIS?
    1
    Something to do with the User Accounts (Login).
    I had to create this login before I applied Time Machine.
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    2
    Whatever the reason: Can anyone think of a work around?
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    Progress...
    I held down the (Option) Alt Key and it gave me the OS install as well as the Hard Disk.
    It is booting off the OS-USB
    I know this is going to allow me to reinstall the OS again.
    OK During installation it gives me Restore option
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    OK PROBLEM - It is looking for the Time Machine Backup, but I need to remove the USB drive so I can plug that TM disk in!!! The macbook Air only has one USB socket.
    Ive carefully unplugged the USB and plugged the TM disk in.
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    I'm stuck again

  • Time Machine restore leads to strange file permission issues

    I've had three Mac laptops over the last 8 years. It all started with an iBook. When I bought my first MBP I used the "migration assistant" to move my files over. I started using Time Machine when it was released. I then upgraded the hard drive on the MBP and used Time Machine to restore the data. Later, I bought another MBP and used Time Machine to transition all of my files.
    Each Time Machine restore was flawless.
    The problem comes from my most recent hard drive upgrade (details are below). After upgrading the hard drive on the second MBP I did a Time Machine restore, which appeared to complete without incident. However a couple of problems, which are probably related, have cropped up.
    After clicking on Firefox.app I get "Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible."
    The following message is printed to the console: [0x0-0x31031].org.mozilla.firefox[493]: Error: Access was denied while trying to open files in your profile directory. com.apple.launchd.peruser.501[275] ([0x0-0x31031].org.mozilla.firefox[493]): Exited with exit code: 1
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    The file permissions on the ~/Library/Application Support/Firefox directory are:
    drwxrwxr-x 2 my_name staff 68B Feb 20 08:31 Firefox
    I'm at a loss here because the permissions look correct. When I run the ProfileManager as "sudo" it starts correctly and let's me edit/create a profile for "root".
    I've repaired permissions several times, and the disk utility (and Onyx) don't report any problems. A very similar problem occurs for MS Office problems. When I launch Excel (or any other office app) I get an error message saying that the MS Office Database can't be used. Also interesting is that it builds the font cache every time. If I'm not mistaken the font cache and Office database are also stored in profiles, but not under ~/Library
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    Any help or pointers would be great.
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    Capacity: 1 TB (1,000,204,886,016 bytes)
    Model: WDC WD10TPVT-00HT5T1
    Revision: 01.01A01
    Native Command Queuing: Yes
    Queue Depth: 32
    Removable Media: No
    Detachable Drive: No
    BSD Name: disk0
    Rotational Rate: 5200
    Medium Type: Rotational
    Partition Map Type: GPT (GUID Partition Table)
    S.M.A.R.T. status: Verified
    Volumes:
    Capacity: 209.7 MB (209,715,200 bytes)
    Writable: Yes
    BSD Name: disk0s1
    Macintosh HD:
    Capacity: 999.86 GB (999,860,912,128 bytes)
    Available: 668.89 GB (668,892,172,288 bytes)
    Writable: Yes
    File System: Journaled HFS+
    BSD Name: disk0s2
    Mount Point: /

    You might try the following to repair permissions in your Home folder. Disk Utility does not repair permissions in the Home folder.
    To fix Home folder permissions
    Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
    sudo chown -R `id -un`:`id -gn` ~
    Press RETURN. You will be prompted to enter your admin password which will not be echoed.

  • IWork free with new purchase but not available after time machine restore

    Tried to find the best place to put this and this is the best I can surmise.
    iWork is now supposedly free with the purchase of a new Mac. I received a new MacBook Pro 2 days ago. The problem is, I wanted to keep all my old settings/apps/features/files without spending 2 weeks resetting everything back up, so I used time machine to restore my machine to the state of my old MacBook Air. Unfortunately, it does not look like any iWork apps remained in the Applications folder (makes sense), but now I go to the App store and Pages, Numbers, and Keynote are all listed as $19.99.
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    Thanks

    There are several reasons why the updates don't show as free for those who already have iWork '09 installed.
    1. You must have iWork '09 apps installed & they must be updated to the x.3 version. You can also download the standalone updater from this page.
    2. If you are not using English as the primary language for your Mac, change to English & run Software Update. You can then switch back to your preferred language.
    3. Go to Mac App Store (MAS) > Click on Store > Check for Unfinished Downloads. You will need to individually click into each application > Click update > enter in your Apple ID & password and then it will start updating.
    4. Open App Store on your Mac & look at the buttons under Keynote, Pages & Numbers. If it does not say “Update” click Account under Quick Links, enter your password & click “View Account.”  Next, click the “Reset” button to the right of “Reset all warnings for buying and downloading” at the bottom of this page, & click Done. Check your updates tab & iWork & iLife updates should now appear.
    These are the ones I've seen work for others.

  • Disks Locked after Time Machine restore

    All my disks appear locked in the finder after having to do a Time Machine restore. I can't write to them.
    If I go to "Get Info" there's nothing indicating that it's locked.
    I also tried changing "Permissions" to everyone Read & WRite, but it wouldn't let me and repairing permissions.
    What's going on here? Some kind of permission problems I assume.

    It keeps on asking for the password but won't let me type, or it just gives me a new line:
    Last login: Thu Apr 10 11:47:39 on ttys000
    new-host-2:~ erland$ ls -aldeO@ /Volumes/"Samples"
    drwxrwxr-t 16 erland staff - 612 Oct 29 12:43 /Volumes/Samples
    new-host-2:~ erland$ sudo chflags nouchg /Volumes/"Samples""
    sudo chflags nouchg /Volumes/"Samples"
    This is what happened with the second command:
    Last login: Thu Apr 10 11:47:39 on ttys000
    new-host-2:~ erland$ ls -aldeO@ /Volumes/"Samples"
    drwxrwxr-t 16 erland staff - 612 Oct 29 12:43 /Volumes/Samples
    new-host-2:~ erland$
    Message was edited by: bamse5
    Message was edited by: bamse5

  • Time Machine Restore - Empty Postgres Databases

    Hello,
    i just had to restore Lion Server and have a problem with it now. All files are back, but my the databases are completely empty.
    I have a dumpall.psql file, but i dont see how to get it back into the postgres database. I know how to deal with mysql, but this seems completely different to it.
    I also have PgAdmin installed and can connect to the database.
    Can someone point me the right way please?
    Another Problem i have is, that the server seems to forget my password. Everytime i try to login with my main user, the password field shakes. I am a 100 % sure it is the right password. I can only login with a second admin account. When i do a restore from an Open  Directory Backup in Server Admin it seems to work again for a while, but not for long.
    Please help me, i really need the server back to work.

    Ok, i'm at least some steps closer:
    I have my data back in postgre and all users have their data back on their devices. At least their data up to the last backup.
    Here is what i did:
    I restored another time machine backup.
    Apple claims, that serverbackup (and therefore Time Machine) does backups of the postgre data, which is true.
    Apple claims, that the postgre data will be restored in case of a Time Machine restore. In my case it didnt.
    You find a dumpall.psql in your time machine backups --> Library/Server/PostgreSQL/Backup (In my case there was a gzip file as well, but it didnt seem to be updated)
    I connected with postgre using pgadmin 3 following this tutorial: http://www.mactasia.co.uk/revisited-using-postgresql-in-lion-server
    I dropped all databases but the postgres-database.
    Open Terminal and write "sudo psql -f infile postgres" with infile being the path to your dumpall.psql (More commands at http://www.postgresql.org/docs/8.1/interactive/backup.html)
    This will write all data from the backup to your database.
    Voilá, you will have your data back.
    Give the clients time to get the content back from the server.
    Never start the wiki again, because it was the one which destroyed everything in the first place.
    Still i have a huge problem:
    I cant login with my main admin user. I can login with another admin. Then i reset the main user password and i can login with it again. But only once. Any advice on this?

  • How do I safely stop a Time Machine Restore midway through?

    I started a Time Machine restore from backup at about 1pm this afternoon.
    After about 15 minutes of estimating the size of the files to be transferred, it gave me a 19hr estimate for transfer time. I had heard that it could take awhile, so I wasn't totally blown away by the number.
    I'm backing up about 200 GB. Well, I'm about 2 hours into it, and the time remaining has been fluctuating from 19+ hours to 14 hours. I'm at about 18 hours right now.
    I'm beginning to question the ethernet cable I'm using to transfer the data, and wishing I used a USB 2.0. I've also read up on a bunch of other threads about how painfully slow Time Machine can be, and there seems to be little rhyme or reason as to when it's slow vs when it's somewhat reasonable.
    So, I guess there are two questions.
    Question 1) Can I safely power down, swap cables, and retry? What happens to the data that's already been pulled over?
    Question 2) Should I just let it run for the next 18 hrs? I've also read other horror stories where people return to their machines after the time estimated, and it's hardly budged.
    Any help would be AWESOME! If i could give you a billion help points, i would!

    majmanMac wrote:
    Was doing a full restore from scratch - I lost a hard drive on Monday, and just got a new one put in. Turns out the estimate was about right, as I'm now writing this from my restored machine.
    Yay!
    I was restoring from a Time Capsule. For some reason I just assumed it had a USB port.
    Ah, yes, it does, but it's for connecting a printer or USB drive, not a Mac.
    My concern that i would come back to it this morning and find it still updating has been put to rest. Phew!
    Glad it's sorted out, but it does seem like there may be a problem -- that's awfully slow. See #D2 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of this forum).
    And be forewarned: since you have a new drive, Time Machine's next backup will almost certainly be a full one, so remain connected via Ethernet. If there isn't enough free space for that, it will take an extremely long time for Time Machine to delete a lot of old backups to make room. You might consider manually deleting a lot of them, per #12 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum).

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