Time Machine says "The Backup Disk is Not Available"

Line 0: I have a 400 GB external Western Digital drive that I leave plugged into an Airport Extreme. Previously, this worked mostly without a problem. It took some massaging to get it to work at first (I had to create the backup with the drive directly connected to the computer, and then I moved the drive over to the Airport Extreme and it was fine after that), but after that, it worked forever. This was in the previous version of the OS that I was running (snow leopard?). I very recently upgraded to Lion and it seemed to be OK, but then suddenly it gave me an error that said it had not been able to do a backup for 10 days. I thought "wow, that means it hasn't backed up since I upgraded to Lion."
So I told it to do a backup right away. It failed with the error "The backup disk is not available."
I unplugged the drive and plugged it back in. No go.
I tried to reselect the drive from within Time Machine preferences. It would not appear and in fact it kept forcing me to go to the Airport Extreme software. I did this and there was no obvious way to set anything up from within that software. I left everything as it was ("Enable file sharing" checked, "Secure shared disks" was at "with device password," and it was remembering the password in my keychain).
Go back to Time Machine preferences and the disk still doesn't show up. Force a reboot on the router, it still doesn't show up.
I brought the drive over to the computer and plugged it in directly, and everything was fine. It did a backup on the spot, it read the backup that was there, the drive showed up, etc. I formatted it just for the heck of it and started over completely and it was happy. I did a disk check and everything was fine. After leaving it on all night to complete a new backup, I unmounted the disk, brought it over to the Airport Extreme, plugged it back in, and now we go back to line 0 and rinse repeat.
Can someone please tell me how to get my drive to start working with Time Machine again?

It should not have worked in the first place.. when you moved it from the PC to the airport extreme.. that is not correct.. I don't know how SL managed to work around it.. but Lion obviously cannot.
You will need to start all over again..
Also note.. the flakey nature of this setup.. according to well respected people here AEBS with USB drive does not give reliable TM backups.. I would pay close attention to what they are saying. Time Capsule is more than a AEBS with a hard drive inside.. although exactly the difference I don't know.
But you can expect the current setup to not work, because it never should have.

Similar Messages

External drive says "the backup disk is not available"

I am trying to use an external back up drive with time machine on my macbook air. The air is an older model (150G) and the drive is 250G. I used to use this drive on my macbook pro, but then erased it to use on my air. Now I get a message "Time machine could not complete the backup. The backup disk is not available".
What I've done so far:
-I've looked on the drive icon on my desktop and made sure it is empty.
-I ran a disk utility repair.
-I rebooted the computer.
Thanks for anything you can suggest!
-Kate

old 250GB ext. HD, likely dead SATA card, or the HD is kaput
verify on another Mac,
verify on other USB port
see here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
Purchase a new ext. 1TB HD, stay away from WD drives.

Time Machine error "The backup disk could not be found"

I use Time Capsule with Time Machine, Lion OS and manage to setup successfully. However after I on it for few hours, there is backup error. Time Machine error message "The backup disk could not be found." But the internet wifi is working normally.
To solve this issue I have to power off and on it again, then the disk can be detected. But after few hours same thing happen again.
Is it a hardware faulty or sometime that cause the Time Capusle harddisk to sleep after sometime?

I have this exact same problem. When I restart the Time Capsule I can then start backups normally, but it requires manual intervention. That's dissapointing because Time Machine and Time Capsule are supposed to be an automatic, worry free backup. I have to restart the Time Capsule frequently. Annoyed.

Time Machine says the backup is too large but it is not

Time Machine says the backup is too large but it is not.
While it is true my hard drive is very full (150 Gb used of the available 160Gb), this is way less than 42 Pb!!!!
I have tried numerous time to reset it and still the same issue.
Here is the reoccurring message:
Advice?

PB.. what the heck is a PB.. I kind of thought TB are still in fairly low digits.
Do a disk verify.. something is seriously stupidly wrong.. Otherwise ring Apple support and give them an earful about nonsense popups.
http://pondini.org/TM/Troubleshooting.html A5

Time Machine couldn't complete the backup to "Time Machine Backups". The backup disk is not available.

I have received an error message today - Time Machine couldn't complete the backup to "Time Machine Backups". The backup disk is not available.
I am using a WD 1.5tb Help!!! Everything is on there and the files are not showing. The WD SmartWare icon is on the Desktop but the Time Machine icon is not. When I save a file I open the Time Machine file and save it in there. What do I do? How do I get my files back?? I do not keep anything on the macbook pro. Help PLEASE!!!

Hi Yaann,
Thank you for your reply. Yes I did try that, but no luck.
After several hours of calls to a very unhelpful WD and further calls to Applecare, there was nothing anyone could do. Out of frustration when holding the WD 1.5TB hard drive, I smacked it (NOT recommended). Well, to my surprise the WD reappeared on my devices list. Let me tell you, I pulled my files off as fast as I could on to my MacBook Pro. I breathed a huge sigh of relief when I confirmed that everything transferred back to the MacBook Pro fine. I spoke with the Applecare tech and he talked me through the set up on a new Lacie hard drive.
What I can say is that after further research into external hard drives and now personal experience - Lacie is the top of the line and you get what you pay for. I would NEVER ever recommend a WD to anyone. Given one, I would still through it away.
I was LUCKY.
I must say the support and understanding I received from Applecare was outstanding!! I would never own a apple product without applecare and from long term experience it is worth every penny.
All the best,

My external hard drive is not recognized by Time Machine; "The backup disk is not available" according to Disk Utility

I'm not completely tech savvy, but I'm having troubles with my external memory & time machine. I'm a student, and thus its very important to me to be able to back up my computer.
I wanted to back up my Time Machine the other day. I clicked the icon at the top of the page (beside the battery icon, etc.) and the message "The backup disk is not available". I have a 500GB Seagate passport (ie: http://www.bestbuy.com/site/Seagate---FreeAgent-GoFlex-500GB-External-USB-2.0-Po rtable-Hard-Drive---Silver/9929098.p?id=1218196478444&skuId=9929098)
My macbook pro is version 10.7.5 Mac OS X Lion. My external memory is only about a year old. It hasn't been dropped or anything; it permanently sits secured to my desk.
What appears when I click "Repair Disk":
Verify and Repair volume “Time Machine Backups”
Checking file systemChecking Journaled HFS Plus volume.
Detected a case-sensitive volume.
Checking extents overflow file.
Checking catalog file.
Incorrect block count for file shutdown_time
(It should be 1 instead of 0)
Invalid node structure
Rebuilding catalog B-tree.
The volume Time Machine Backups could not be repaired.
Volume repair complete.Updating boot support partitions for the volume as required.Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
After clicking "Repair Disk" this message pops up: "Disk Utility Stopped Repairing 'Time Machine Backups' Disk utility can't repair this disk. Back up as many as your files as possible, reformat the disk, and restore your backed-up files."
I don't want to wipe my memory on my external disk just in case the disk doesn't restore (as I do not have another disk to back up my computer on to).
What is going on? Why is this happening out of the blue? How can I fix this?

Sounds like it either has, or is about to die.
If you don't need anything off the old drive, then yes, replace it immediately with something a little more reolaable. I use WD Caviar Black personally. But anything that has a known low failure rate.

Time Machine Error: "The backup disk image could not be created." Help.

I have two Macbook Pro's. One is able to backup to the Time Capsule with no problems. The other connects just fine to Airport Utility, but I get the following error after I attempt to backup: Time Machine Error: "The backup disk image could not be created."
I have reset the Time Capsule several times, so that is not the fix.
The first thing I see when attempting to open Time Machine is the following message: :The storage location for Time Machine Backups can't be found." It gives me the option to setup the Time Capsule, which I select. The next thing I select is to Change Disk. The window that opens has the Icon with Three people on it. The name of that Icon is The Moreman Time Capsule. I select it, and enter the password I created. I then choose to Backup. Then I choose to backup now. That is when I get the error: Time Machine Error: "The backup disk image could not be created."
Any ideas? Has anyone encountered this problem?

You have to delete the .dmg file and start over. This happened to me 3 times already, I finally switched to Déjà Vu, works perfect and only once a day instead of 24 times a day.
http://propagandaprod.com/

HT3275 TIME MACHINE ERROR: The backup disk image "/Volumes/Data/Sean McGuire's MacBook Pro.sparsebundle" could not be created (error 1).

I can select a disk (Time Capsule) and initiate the backup. It only "waits to back up" then "making backup disk available" and remains frozen there. I tried to update the software a while back and was unsuccessful, I think that may be the issue.
Any insight would be greatly appreciated. This is the error message I receive.
TIME MACHINE ERROR: The backup disk image “/Volumes/Data/Sean McGuire’s MacBook Pro.sparsebundle” could not be created (error 1).
Thanks

See #C17 in Pondini's excellent support document Time Machine - Troubleshooting
http://pondini.org/TM/Troubleshooting.html

I can't connect to my time capsule. the machine is on but the message is the backup disk is not available.

My Mac desktop has not backed up to my time capsule since July 10th. The time capsule is on and plugged in but the message reads that the backup disk is not available. What can I do?

It helps to know what OS you are running on the Mac.. let me guess.. Mavericks.. since it is the most buggy on the network side.. although Lion and ML are also lacking the rock solid nature of Snow Leopard.
Have you done the simple things.. ??
ie reboot the TC?
No luck then reboot the network.
No luck then I would recommend a complete reset of the TC.
I have outlined how to do this many times.
eg Re: Why the connection from Air to Time Capsule is lost suddenly?
As you will see this is not something unusual.
Apple has a document.. very well hidden.
OS X Mavericks: Time Machine problems
It is helpful (although it doesn't go far enough IMHO).
Try what I have suggested and tell me how it goes.. more problems then also give me more info.
Full network info and details on the OS you are running.

I am getting a Time Machine error "The backup disk image could not mount"

Time Machine message "The backup disk image could not be mounted"

Go to Pondini's Time Machine FAQ for assistance.

Cannot Connect to Time Capsule: "the backup disk is not available"

I am having a problem that I can't diagnose with my 500 GB Time Capsule (my HD is 128GB). The firmware is current. I first did a search for 'the backup disk is not available' since that is the message displayed in the Time Machine window (with the red checkmark).The Time Machine widget says this:
Attempting to mount network destination using URL: afp://[email protected]/xxx%20xxx's%20Time%20Capsu
NetAuthConnectToServerSync failed with error: 89 for url: afp://[email protected]/xxx%20xxx's%20Time%20Capsu
I installed the widget after I went to the Time Machine - Troubleshooting user tip, here: http://discussions.apple.com/thread.jspa?threadID=2057525. Also went to Using TIME MACHINE with a TIME CAPSULE, here: http://discussions.apple.com/thread.jspa?threadID=2296894
I also renewed the DHCP lease, tried to do 'connect as' from the Sidebar window, also via go-> connect to server ("there was an error connecting to the server Timecapsule; Check the server name or IP address & try again"), go to Time Machine under System Preferences, select "None" for hard drive, turned off Time Machine, then turned it back on and reselect Time Capsule as the hard drive to backup (timed out), tried re-setting up the Time Capsule both automatic & manual (times out when reading TC configuration)., and finally, writing this post.
I am connected to the internet with the Time Capsule, and I am concerned about making too many changes, because I don't want to risk losing my internet connection, since that seems to be working fine. I was able to make regular backups until yesterday. Tracing my steps from when it used to work to when it 'broke':
1)I attempted (unsuccessfully) to mount the Time Capsule so that I could do a search on it. (I didn't realize at the time that I couldn't mount a wireless device.)
2)The only other thing I did was drag some music folders that I wanted backed up next to my sparsebundle backup (which I can no longer see, because the Time Capsule is no longer accessible via the finder) only to get the spinning ball with the copying window, which I couldn't force quit unless I quit the Finder. So, I force quit, rebooted, and repaired the disk/permissions with disk utility.
Did I do something wrong by dragging & dropping my files over trying to use it as a backup AND a an external HD? Or trying to mount the drive? Or maybe since adding several gigs of music, I took up too much space & now don't have room for a backup? (In which case, I need to access the drive & erase the music, and start over: if only I could SEE it I could do that.)
I am still doing searches trying to see what I need to do; I haven't yet re-set it, due to my concern about my internet connection, which could potentially prevent me from getting any information to fix it. At this time, I am not sure if this is a Time Capsule, Time Machine, or Airport issue. During the time that I have been writing this, the red check changed to 'connecting' but then the 'delayed - Time Machine is not available' message came back up
TIA

Reboot the network in correct order.. modem.. router/TC.. clients.. 2min gap.
This is just standard windows.. woops, Mac OS networking now.

HT3275 Time Machine Error: The backup disk image "Volumes/Data/My Macbook Pro.sparsebundle" is already in use. (How do I correct this issue?)

Time Machine did not back up:
Time Machine Error; ("The backup disk image "/Volumes/Data/My MacBook Pro.sparsebundle" is already in use.")
How do I correct this issue?
Thanks!

You need to be careful Bob.. people might take this literally.
Bob Timmons wrote:
How do I correct this issue?
Call the exterminator to get rid of the bugs in Lion and Mountain Lion.
https://discussions.apple.com/thread/5222487?tstart=0

I keep getting this error when trying to backup time capsule with time machine. The backup disk image "/Volumes/Data-1/Dan's iMac.sparsebundle" is already in use.

I keep getting this error when trying to backup time capsule with time machine. The backup disk image “/Volumes/Data-1/Dan’s iMac.sparsebundle” is already in use.

Make sure that no other Macs are backing up at the time.
Pull the power cable from the back of the Time Capsule
Count to ten
Plug the power cable back into the back of the Tme Capsule
Wait a few minutes, then try a backup again.

I am running 10.7.5 and getting Time Machine error The backup disk image "/Volumes/Data/Kathy P's MacBook.sparsebundle" is already in use. what do i do now?

i am running 10.7.5 on an older MacBook and getting Time Machine error The backup disk image “/Volumes/Data/Kathy P’s MacBook.sparsebundle” is already in use. what do i do now?

See Pondini's TM FAQs, for starters.

What can I do when I get this message from my Time Machine? The backup disk image "/Volumes/Data/Jeanne's iMac.sparsebundle" is already in use.

What do I do when I get this message on my Time Machine? "The backup disk image “/Volumes/Data/Jeanne’s iMac.sparsebundle” is already in use."

See C12.
Time Machine Troubleshooting

Time Machine says "The Backup Disk is Not Available"

Similar Messages

Maybe you are looking for