Time out calling CCM 2.0 from SRM

Hi All,
I have a CCM 2.0 (CSE & CAT) system on the same box as SRM 5.0. I've set up the integrated call structure and entered a user in the SICF service but when I try to access the catalog via SRM, I'm getting a message saying "Your session has timed out - call up SAP Catalog Search Engine again in SRM."
Does anyone have any ideas as to why I may be getting this?
Thanks,
Paula.

Hi Paula
We had faced the same problem.
Actually when we click on the Catalog URL and on next screen it gave an error "Error Time out Session ......"
The message was same as you are receivng.
Solution -
1 We had gone to Internet Explorer >tools> Internet  options --> Security tab
Click on the custom level button choose the option "Low"
for Reset  button
2 Click on trusted sites (In security tab)
Click on the sites button add the URL (Domain name and the server name )Add that as a trusted site.
3 Go to Advance tab and click on restore defaults and click on apply button
After this check the URL for Catalog in SRM web browser the error should disappear,
Rgards,
Nimish Sheth

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    at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
    at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
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    at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:349)
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    at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:114)
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    at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:194)
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    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
    at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:400)
    at java.security.AccessController.doPrivileged(Native Method)
    at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
    at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:414)
    at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:623)
    at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
    at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
    at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
    at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: com.oracle.bpel.client.delivery.ReceiveTimeOutException: Waiting for response has timed out. The conversation id is null. Please check the process instance for detail.
    at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequestAnyType(DeliveryHandler.java:576)
    at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequest(DeliveryHandler.java:465)
    at com.collaxa.cube.engine.delivery.DeliveryHandler.request(DeliveryHandler.java:134)
    at com.collaxa.cube.ejb.impl.DeliveryBean.request(DeliveryBean.java)
    Please suggest.
    Thanks,
    Vikas Manchanda

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