Time Warner Cable Blue Screen Issue

Some time ago Time Warner cable (Road Runner) upgraded their system. They now require Flash Player to access their pages. For the past three days I have worked on and off with Level 2 Road Runner Techs to get my Mac to acess their web page.
Up to that time I only got a "Blue Screen"!
Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
To get access to their web page I should type in www.dc.rr.com/flash/
I get blue screen.
If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
Thank you for any assistance you can give me.
John

When I type in www.dc.rr.com/flash/ I get this;
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Please try the following:
• If you typed the page address in the Address bar, make sure that it is spelled correctly.
• Open the www.dc.rr.com home page, and then look for links to the information you want.
• Click the Back button to try another link.
HTTP 404 - File not found
Internet Information Services
Technical Information (for support personnel)
• More information:
Microsoft Support
This means that there is a problem with the web page and not necessarily with your computer. Just typing www.dc.rr.com without slash anything gives me their home page.

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