Timed 3-state script monitor can't auto resolve the alert

My environment is 2007 R2. I usually create timed 2-state script monitor which works fine. However yesterday I created a timed 3-state script monitor. I did check the option "Automatically resolve the alert when the monitor returns to healthy state".
Then I put it in our DEV to test. The monitor trigger the alert properly. However when the critical situation is gone, the alert didn't resolve itself. Since my script also output the result into event log, so I am pretty sure the "Healthy" state
was returned.
Then I did a test, I created a timed 2-state script monitor. This monitor uses almost exactly the same script as the 3-state one. The only modification is 3-state script will output status as "Critical", "Warning" and "Healthy".
In 2-state script, I just simply changed the "Warning" one to "Critical". Then I put it in the test. When critical situation is detected, both 3-state and 2-state monitor trigger the alert properly. However after the situation changed back
to healthy, only alert generated by 2-state monitor resolved and marked itself as "closed" while the alert generated by 3-state monitor still shown as "New".
I am wondering whether this a bug? Does anyone get the similar issue?

Hi,
As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered". Either the previous steps should
be helpful for many similar scenarios and will be marked as answer, or this post will be marked as answer in order to close the thread. Feel free to re-open the thread if you have additional information about this specific case or to open a new thread for
a new case. In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.
Thanks,
Yan Li
Regards, Yan Li

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