Timeout Error When Trying to View a History

Question

In Source Control 3, my entire department gets a timeout expired error whenever we try to view a file's history. Below is the stack trace:
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at NG3.MiddleTier.NG3MiddleTierDatabase.GetNodeHistory(NG3MiddleTierSession session, String Path, String user, UInt32 nStartSystemVersion, UInt32 nEndSystemVersion, FindInFilesParams textSearch, Boolean bIncludeLabels, Boolean bLabelsOnly)
at NG3Explore.HistoryForm.InitialiseList()
at NG3Explore.HistoryForm.OnExecute(Boolean bForceReinitTree)
This was not a problem until about a month ago, when suddenly all of the associates who have access to Source Control can't view any history. Is there anything we can do to fix this?

Answer 1

I'm having the same problem in Business Objects 4 BI Launch Pad with reports that were created in CR 2011.
The viewer could not process an event. Error in File Buyer Status:
Encapsulating page failed. []
Error code:0 [CRWEB00000119]
The interesting thing is that I have a test platform where all my reports work correctly.  However, all these reports fail with the error message on my production platform.
On the production platform, I can run these reports from CMC without any errors.  I suspect that something about my Single Sign-On to database configuration is not correct.
So far, I have been unable to detect any significant differences between the working test platform and the failing production platform.