Timeout for content after installation

Hi all!
Running w2000, 9i DB and 9ias, I finally managed to install the portal. Took a while.
( used the step-by-step guide ). But now after the installation, I get the following errors when opening the /pls/portal30 homepage.
Portal Community Portlet Timed Out
Error: Timeout for content=15032
Error: Timeout for content=15032
Error: Timeout for content=15032
Error: Timeout for content=15482
Upon clicking the Login link, I get the following error:
You cannot login because there is no configuration information stored in the enabler configuration table. (WWC-41439)
I have tried to change the JServ settings to solve the timeout problem, but it doesn't help.
my current zone.properties settings are:
init.timeout=240000
servlet.page.initArgs=stall=60
servlet.page.initArgs=requesttime=240
Have anyone seen this before?
all help greatly appreciated.
JServ log output are appended below.
regards
Rune Engseth
[28/05/2002 14:17:37:108 CEST] page/DEBUG: active=34 Starting servlet, millis=1022588257108
[28/05/2002 14:17:37:108 CEST] page/DEBUG: active=34 Starting Retrieval of Meta-Data time=1022588257108
[28/05/2002 14:17:37:108 CEST] page/DEBUG: active=34 mTimeOut=10000000 for page
[28/05/2002 14:17:37:108 CEST] page/DEBUG: active=26 username is null
[28/05/2002 14:17:37:108 CEST] page/DEBUG: active=26 content-fetcher7 starting on page
[28/05/2002 14:17:37:199 CEST] page/DEBUG: active=26 Query String=_mode=3
[28/05/2002 14:17:54:504 CEST] page/DEBUG: active=34 After connecting to Page Meta, millis=17396
[28/05/2002 14:17:54:754 CEST] page/DEBUG: active=26 content-fetcher7 Finished working on page, size=null, millis=17555, id=null
[28/05/2002 14:17:54:754 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher7
[28/05/2002 14:17:54:754 CEST] page/DEBUG: active=34 Finishing servlet, millis=17646
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=34 Starting servlet, millis=1022588275005
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=34 Starting Retrieval of Meta-Data time=1022588275005
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=34 mTimeOut=10000000 for page
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=26 username is null
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=26 content-fetcher6 starting on page
[28/05/2002 14:17:55:005 CEST] page/DEBUG: active=26 Query String=_mode=3
[28/05/2002 14:17:55:095 CEST] page/DEBUG: active=26 Computed character set from response "x-oracle/portal-page; charset=UTF-8" as "UTF-8"
[28/05/2002 14:17:55:095 CEST] page/DEBUG: active=26 content-fetcher6 Before reading the data stream page, millis=90
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=26 content-fetcher6 xxx Characters=3522 page, millis=100
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=34 After connecting to Page Meta, millis=100
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=34 Processing data 3.0.8
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=34 Computed character set from response "x-oracle/portal-page; charset=UTF-8" as "UTF-8"
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=34 x-oracle-portal-expires header derives to: Wed, 29 May 2002 21:37:55 GMT
[28/05/2002 14:17:55:105 CEST] page/DEBUG: active=34 setting up cache output stream subID is 1
[28/05/2002 14:17:55:185 CEST] page/DEBUG: active=26 content-fetcher6 xxx Characters=5000 page, millis=180
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=26 content-fetcher6 xxx Characters=3924 page, millis=190
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=34 Starting a Page
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=26 content-fetcher6 Finished working on page, size=12446, millis=190, id=null
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher6
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=34 mTimeOut=15000 for 11
[28/05/2002 14:17:55:195 CEST] page/DEBUG: active=34 Adding portlet to queue 11
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 12
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 12
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 13
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 13
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 14
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 14
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 16
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 16
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 17
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 17
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 timeout =15
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 mTimeOut=15000 for 18
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 Adding portlet to queue 18
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=34 http://bekk-RuneE.BEKK.INT:80//pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:17:55:205 CEST] page/DEBUG: active=26 username is PUBLIC
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=26 content-fetcher5 starting on 11
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=26 Query String=_portlet_id=1&_provider_id=807692&_node_id=80769&_reference_path=11_FAVORITES_807692&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=27 username is PUBLIC
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=27 content-fetcher4 starting on 12
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=27 Query String=_portlet_id=2&_provider_id=807696&_node_id=80769&_reference_path=12_COMPORTLET_TECHNEWS_807696&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=28 username is PUBLIC
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=28 content-fetcher3 starting on 13
[28/05/2002 14:17:55:215 CEST] page/DEBUG: active=28 Query String=_portlet_id=2&_provider_id=807692&_node_id=80769&_reference_path=13_RECENTOBJECTS_807692&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=29 username is PUBLIC
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=29 content-fetcher2 starting on 14
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=29 Query String=_portlet_id=1&_provider_id=807693&_node_id=80769&_reference_path=14_FOREIGNAPPS_807693&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=30 username is PUBLIC
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=30 content-fetcher1 starting on 16
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=30 Query String=_portlet_id=16&_provider_id=807692&_node_id=80769&_reference_path=16_CREATE+PAGES_807692&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=31 username is PUBLIC
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=31 content-fetcher0 starting on 17
[28/05/2002 14:17:55:225 CEST] page/DEBUG: active=31 Query String=_portlet_id=3&_provider_id=807697&_node_id=80769&_reference_path=17_CREATESITES_807697&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:235 CEST] page/DEBUG: active=32 content-fetcher24Closing cached HTTP connection, host/port changed
[28/05/2002 14:17:55:235 CEST] page/DEBUG: active=32 username is PUBLIC
[28/05/2002 14:17:55:235 CEST] page/DEBUG: active=32 content-fetcher24 starting on 18
[28/05/2002 14:17:55:235 CEST] page/DEBUG: active=32 Query String=_portlet_id=10&_provider_id=807692&_node_id=80769&_reference_path=18_CREATEOBJECTS_807692&_language=us&_mode=1&_back_page_url=null&_page_url=http%3A%2F%2Fbekk-RuneE.BEKK.INT%2Fservlet%2Fpage%3F_pageid%3D1%2C11%26_dad%3Dportal30%26_schema%3DPORTAL30&_has_title_region=1&_has_border=0&_page_type=PORTLETS
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=26 Computed character set from response "text/html; charset=UTF-8" as "UTF-8"
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=26 content-fetcher5 Before reading the data stream 11, millis=591
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=26 content-fetcher5 xxx Characters=1150 11, millis=591
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=26 content-fetcher5 Finished working on 11, size=1150, millis=591, id=null
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher5
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=34 Writing portlet to browser 11
[28/05/2002 14:17:55:806 CEST] page/DEBUG: active=34 Done Writing 11
[28/05/2002 14:17:58:269 CEST] page/DEBUG: active=26 Computed character set from response "text/html; charset=UTF-8" as "UTF-8"
[28/05/2002 14:17:58:269 CEST] page/DEBUG: active=26 content-fetcher24 Before reading the data stream 18, millis=3034
[28/05/2002 14:17:58:269 CEST] page/DEBUG: active=26 content-fetcher24 xxx Characters=2 18, millis=3034
[28/05/2002 14:17:58:269 CEST] page/DEBUG: active=26 content-fetcher24 Finished working on 18, size=2, millis=3034, id=null
[28/05/2002 14:17:58:269 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher24
[28/05/2002 14:18:10:247 CEST] page/JNI: Exception when trying to connect in 1.
[28/05/2002 14:18:10:247 CEST] page/DEBUG: active=26 Timeout occurred, label=13 url=http://bekk-RuneE.BEKK.INT/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:18:10:247 CEST] page/DEBUG: active=26 ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher3
[28/05/2002 14:18:10:247 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher3
[28/05/2002 14:18:10:247 CEST] page/JNI: Exception when trying to connect in 1.
[28/05/2002 14:18:10:247 CEST] page/DEBUG: active=26 Timeout occurred, label=12 url=http://bekk-RuneE.BEKK.INT/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:18:10:247 CEST] page/DEBUG: active=26 ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher4
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher4
[28/05/2002 14:18:10:257 CEST] page/JNI: Exception when trying to connect in 1.
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 Timeout occurred, label=16 url=http://bekk-RuneE.BEKK.INT/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher1
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher1
[28/05/2002 14:18:10:257 CEST] page/JNI: Exception when trying to connect in 1.
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 Timeout occurred, label=14 url=http://bekk-RuneE.BEKK.INT/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher2
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher2
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Writing portlet to browser 12
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Done Writing 12
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Writing portlet to browser 13
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Done Writing 13
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Writing portlet to browser 14
[28/05/2002 14:18:10:257 CEST] page/DEBUG: active=34 Done Writing 14
[28/05/2002 14:18:10:267 CEST] page/DEBUG: active=34 Writing portlet to browser 16
[28/05/2002 14:18:10:267 CEST] page/DEBUG: active=34 Done Writing 16
[28/05/2002 14:18:10:707 CEST] page/JNI: Exception when trying to connect in 1.
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=26 Timeout occurred, label=17 url=http://bekk-RuneE.BEKK.INT/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=26 ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher0
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=26 ContentFetcher ready=content-fetcher0
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=34 Writing portlet to browser 17
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=34 Done Writing 17
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=34 Writing portlet to browser 18
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=34 Done Writing 18
[28/05/2002 14:18:10:707 CEST] page/DEBUG: active=34 Finishing servlet, millis=15702

I've had the same problem. You can solve it by modifying the timeout-period for the provider. Surf to the portal-homepage- administration- edit provider.

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    I've already researched in OTN and Metalink forums, I've changed my zone.properties and http.conf files, but it didn't resolve my problem.
    So, what else I need to do in order to solve my problem? Any other ideas?
    Thanks.
    P.S: We've sent lots of questions with no satisfactory response from Oracle.
    We've noticed that Oracle provided extremely poor support.
    Maybe this isn't a good solution. Maybe there isn't a solution, at least in this way.
    Take a look in some fragments of messages, found in OTN and Metalink forums:
    "I've increased the timeout but that doesn't help.
    It's also very strange that after rebooting the server in Portal 3.0.8/ias1.0.2.1 my pages appeared in 10-20 seconds and now in Portal 3.0.9/ias1.0.2.2 it takes two to four minutes. And this slow performance is only while retrieving the page for the first time. The second time I retrieve a page it's there in a few seconds.
    So, I do not think it has anything to do with the provider's timeout...."
    "But maybe it's the Portal-schema itself which causes this problem. I heard someone saying that he missed indexes after a Portal-upgrade --> maybe this is my problem too, although i didn't have any error-messages in the upgrade-logfiles...."
    "Unfortunately we did not yet solve these timeout problems. Oracle is currently studying several logfiles and traces.
    At first we thought that we had the timeout problems only after starting up the server. But now we noticed that the timeouts are repeated after 5 to 7 days. For some reason it looks as if Portal is refreshing the cache at that moment, but we can not find anywhere a refreshperiod of 120 hours or so..."
    "Having wrestled with these Timeout errors for months with no satisfactory response from Oracle, I came across someone's solution yesterday and, for me, it worked immediately. Please keep in mind before doing this that it is in direct opposition to what the new "Troubleshooting Issues in Oracle9iAS Portal Architecture and Performance (3.0.9.8.2)" whitepaper states....."
    "After many many performance problems and timeouts issues which Oracle provided extremely poor support we finally learned that all of our problems where related to the same things - Oracle has not tuned this product before shipping it. Numerous little bugs and coding errors were a small part of the fixes. The real problem is that all the indexes have subscriber id as the first column which is always set to one and is not used in the majority of querys which makes these indexes useless for performance... (http://metalink.oracle.com/metalink/plsql/ml2_gui.startup)"
    "Sr. Oracle how long do I need to wait for real solutions? (http://metalink.oracle.com/metalink/plsql/ml2_gui.startup)"

    You must have registered some provider for your portlets. Go to adminstration screens of portal. Goto edit provider from there and increase the portlet timeout.
    Also change the time out value in your provider.xml for the corresponding JSPs.

  • Error: Timeout for content=(number) in production only

    Running Portal 3.0.9.8.2. Apps Server Sun 450R; Database Server Sun 450R. Environments are same for both Development and Production. Similar performance navigating the site(s), load is not an issue, however Development returns Oracle Text(Intermedia) searches within 2-3 seconds while Production continually hits the 'Portal Content Area' provider timeout of 15 seconds and displays 'Error: Timeout for content=(15???)'. We use ctx_schedule to run nightly 'SYNC' and 'OPTIMIZE' jobs on all 6 indexes. This error only appears when searching, never when navigating and only in production. Any advice on where to start looking for problems?
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    The 15 second timeouts can be alleviated by increasing the 'Portal Content Area' provider timeout value, however, that is just a symptom. Our problem is that the searches should not be taking 15 seconds to return.
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  • Error: Timeout for content=15005

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    Help
    We too are experiencing this timeout problem
    3.0.9.8.1 on NTsp5 with 8.1.7.1
    Worst still my NT server CPU utilisation hits 100% and stays that way!!! My application components published as portlets (in particular one very complex report) do not always run (such that no output) and appear to be responsible.
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    processing 7391
    write[] (7161 bytes) 0
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    processing 0
    flush 0
    processing 0
    flush 0
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    [16/08/2001 17:20:10:035 BST] page/Timeout occurred, label=148 url=http://uklobvheln02.eur.wds.disney.com/pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet
    [16/08/2001 17:20:10:045 BST] page/ContentFetcher InterruptedIOException Caught, Fetcher Timedout name=content-fetcher5
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    [Thu Aug 16 16:55:09 2001] [error] mod_plsql: /pls/portal30/!PORTAL30.wwpro_app_provider.execute_portlet ORA-6502
    ORA-06502: PL/SQL: numeric or value error
    ORA-06512: at "SYS.OWA_UTIL", line 323
    ORA-06512: at "SYS.HTP", line 860
    ORA-06512: at "SYS.HTP", line 975
    ORA-06512: at "SYS.HTP", line 993
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    ORA-06510: PL/SQL: unhandled user-defined exception
    ORA-06512: at "PORTAL30.WWA_API_PR..
    null

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    I had the same frustrating timeout problems with my portal page, and after exhausting all parameter changes, i finally made the timeouts go.
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