Tiny rectangles showing as separate pages in multipage PDF scans with Image Capture?

I am having a scanning problem. I’d appreciate it if anyone could explain what’s happening and suggest how to avoid it or how to fix it after the fact. I’m using a large-format scanner, the HP Officejet 7610, with a MacBook Pro, running OS X Yosemite, v.10.10.1. I am using Apple’s Image Capture app, v.6.6, for scanning software. I am scanning some newspapers, with text and photos on the pages, which are about 11” x 14-3/4” in size. I am making multipage PDFs, each about 10 pp., at a resolution of 300 dpi. Sometimes, when I scan a single page or multiple pages, one or more tiny rectangles of scan show up in the resulting PDF, following a normal page or between pages. In the Acrobat Reader, this tiny rectangle shows up as a curious little box, much less than an inch on a side, and when the PDF is printed out, the tiny rectangle is printed, too, as though it were a separate page. Why is this rectangle showing up in my scans? Is there a way to keep from getting it? After it has been made a part of a multipage PDF, is there any way to get rid of it, keeping the rest of the scan?
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Hey there @Rudyard , welcome back
I read through your post about the scanning issues you're having, and I'd like to help!
Please try scanning with the HP Scan software to see if the same quality problems happen, and if so, try these steps in order:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Install the full feature driver: HP Officejet 7610 Wide Format e-All-in-One series Full Feature Software and Drivers
Also install the Apple driver: HP Printer Drivers v3.0 for OS X
I hope that helps, let me know the results!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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