Tired of the lies- Touchsmart 320: Upgrade A4-3400 to A8-3800 and get black screen

Attempted to install A8-3850 as the liars here at HP told me I could do several years ago. Was not compatible. http://h30434.www3.hp.com/t5/TouchSmart-PC/Can-I-replace-a-Touchsmart-320-with-a-100TDP-CPU-such-as-the/m-p/1719693#M15259 So I bought an A8-3800 as it now says I can http://support.hp.com/us-en/product/HP-TouchSmart-300-Desktop-PC-series/5146287/model/5157097/document/c02966737#N102 I seat the CPU, boot up, and black screen. Nothing. Can I please get someone from HP to tell me the truth for once?!?!?!?

This is a peer to peer forum. No one will respond to any posts made here on behalf of HP, or representing the company. You have posted here 19 times. I suggest you now take some time to read the forum rules of participation. http://h30434.www3.hp.com/t5/Rules-of-Participation/Rules-of-Participation/m-p/252325#M1 If you want to take the matter up with HP representatives, then you can fill out the form at the link below. I also suggest you approach them with a better attitude than you are displaying on this forum. https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

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Tired of the lies- Touchsmart 320: Upgrade A4-3400 to A8-3800 and get black screen

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