Tired of Verizon, Going to COX part 2

I find it hard to believe that Internet only is going to be $135/month.You can go online and change services.Plus is Cox a teaser rate? If so, how long vs contract time?

To recap,
My bundle offer expires at the end of the month, and verizon says they are raising my $65 package (which in reality is closer to $100) by another $40 a month, for the same service.
I called customer service to try and cut off my tv and phone service, and after 10 minutes of the rep repeating to herself "ok so you want to close tv and phone" was hung up on.
I tried to talk to an online rep, and after repeated attempts to dodge the question, was told that if I canceled everything but internet, and picked the slowest package offered, that my base price would go UP TO $69.99 A MONTH!!!! FOR LOWERING SERVICE!!!!!!
.Meanwhile, COX is happy to give me broadband at $39.99 a month.

Similar Messages

What is Verizon going to do for us?

Obviously this phone has a lot of issues, everything from the phone not holding a connection, forced-closed apps, random lock-ups, reboots, etc.
The Verizon Wireless web store seems to have a lot of these phones being sold as refurbished phones so I have to ask... is this phone having that many issues? If that is the case, what is Verizon going to do for those of us that have bought this phone that has turned out to be quite a "lemon" in the eyes of the community?

I ask the same. I have been a "valued" customer since 1998, but the last 3 phones have left me ready to try AT&T.
The Blackberry Storm they sold me quickly failed, and the Verizon reps, I must say, were quick to admit it was a known problem and offer replacement. But the replacement we chose was the Samsung Fascinate.
My Fascinate slowly became completely useless...it started about 5months in with frequent freeze ups and less than average battery life. But at the end I was not receiving 8 out of roughly every 10 calls...not getting texts...it lasted about 3 hours in standby after coming off the charger.
I had called Verizon and driven to the store on more than 10 occasions. They kept telling me there were no known issues. They blamed it on everything from my charger, to an advanced task killer that had been on the phone for 8mos...installed the day I bought it by a Verizon employee! I got them in Oct. 2010, on a "buy one get one" deal. My son's was having many of the same issues.
When I finally missed an emergent call (my mom was taken to the ER) I called demanding a new phone Suddenly, Verizon knew about every issue I was complaining about! The store manager went so far as to call them "useless junk". BUT... they offered us our choice of a Droid X2, Droid Incredible, OR....the "all new 4G Samsung Droid Charge" Touted by the rep as "amazing", "lightening fast", "LTE" and "an over $600 phone", my son and I decided to go with the Charge.
My list is similar to others, and started immediately with the weird fuzzy white lines when I change screens, or especially if you take the phone away from your ear quickly and look at the screen. 4days after we got them, my son told me he didn't want it. He asked if we could please go back and get one of the Doid X models instead.
OK... a 16yr old techno guru who is already managing and creating websites for 2 companies in our area is going to give up the newest, latest "4G" technology for older "lower end" phones? PROBLEM. Apparently, his gives him an error message that all his videos and music (including videos taken with the phone and preloaded ringtones) are "not supported format" . It also forces closes apps constantly, freezes up, etc.
Mine freezes as well. My son even took a video with his phone on my screen totally locked up. Couldn't evn move the little puzzle piece or turn the phone off! The touch screen is completely useless and if I don't take the battery out, I wont get my calls while its frozen. It also:
-resets the screen brightness to the brightest setting
-creates an echo so others cant understand me
-dies so fast it's ridiculous! Charge to full, make 1 call (6min) and Im at 80% battery. I LIVE with a charger.
-alarm function is unreliable
etc...etc.
Went to Verizon ONE WEEK after getting both phones and told them what was going on. They basically said "no known issues" and too bad. I said I did not think it was an isolated "lemon" thing, since mine had been shipped to me, my son's was from the store, and both were having major issues. I asked why we couldn't get one of the other models they had offered, and was told the "promotion" was over because they had "resolved all the issues with the Fascinate.
THEN GIVE ME MY FASCINATE BACK.
Seriously, Verizon....WHAT ARE YOU GONNA DO FOR US???

Is JavaFX 2.2.2 going to be part of JRE7u8?

Hi guys,
It's great that we have JavaFX finally integrated into the JRE starting from JRE7u6. JavaFX 2.2 fixed a lot of issues and is a great step forward. However there is still a bunch of bugs that didn't make it into 2.2 and are targeted/approved for 2.2.2:
http://javafx-jira.kenai.com/secure/IssueNavigator.jspa?reset=true&jqlQuery=labels+%3D+222-approved
So I was wondering is JavaFX 2.2.2 going to be part of JRE7u8, available here: http://jdk7.java.net/download.html ?
Edited by: alabala_kiril on 2012-8-24 3:16

Yes. JavaFX 2.2.2 is the version of JavaFX that will be included in Java SE 7u8

When is Verizon going to add coverage where they currently have no service?

I am living in an area in Texas where I get great 4G coverage, but that is the only service I receive. My husband travels and is constantly in areas where there is no coverage at all. When is Verizon going to increase their coverage so they are everywhere?
Also, I need additional services, but they are not offered by Verizon in my area? Why do I have 4G coverage, but cannot get FIOS for home or any business services?
If not resolved by the time my contract ends you may lose a long time customer who moved here from AZ where service was excellent.

Thank you Ann, but that does not explain why I am currently out of touch with my husband who has 0 service with his cell phone. We both have the same phones and if he had an AT&T phone he would have coverage. If Verizon Wireless doesn't step up and increase their coverage we may move to AT&T so we have coverage within our entire state.
It was my belief that Verizon Wireless was owned by Verizon the wireless just being one of many services they offer. When I call for assistance I am speaking with Verizon, not just Verizon Wireless. When I want help for my phone in person I go to a Verizon store, not a Verizon Wireless store. So to me, they are one and the same. It is the same with AT&T. It is bad enough AT&T is the only internet service I can get, but it looks like I will be going to AT&T for the complete package if something is not done soon about Verizon's lack of coverage in Texas.

Is Verizon going to offer the 32GB and/or 64GB models of the Galaxy S 4?

I have been waiting for months for information about this phone. It has come out incrementally in very small bites and, slowest and most grudgingly of all, from Verizon. Now, finally, Verizon has offered pre-order of the 16GB model. I don't want the 16GB model. I want, at least, the 32GB. If that had been offered, I'd have pre-ordered today. Now, I don't know what to do.
The "sales associate" I spoke with said she had no information concerning the 32GB model other than it is not offered now. Will it ever be offered? She has no information about that.
This is to be my first smartphone. So, it is my first experience with the whole smartphone buying experience. I am totally disgusted with the entire experience. I'm tired of Googling every day for any scrap of information. I'm tired of the stupid game the provider companies play with their customers. Do they think they gin up interest and therefore increase sales by withholding information and leaving everyone interested to speculate amongst themselves about simple questions like which carriers are going to offer a phone, when each carrier might offer it, and when and if the different available models will be offered?
I am not among the demographic groups that find it important to be the first to own a new device, I have only been anxious because I have finally decided it's past time to join the smartphone revolution and this seems like the best one to get. However, you can only keep someone on the edge of anticipation so long before that anticipation deflates and I guess that's what has happened to me. Today I reached the "screw it" point. I have a perfectly good old LG that has served me well as a basic phone and I have an iPod Touch that does everything else I need, for now, with unlimited free data, so what's my hurry anyway?
Plus, in the course of searching for information on these forums, today, I discovered that there appears to be a long-term problem with Verizon and Samsung phones in the basic reception department. While I love the idea of a pocket computer, I still primarily care about having a functional phone.
I realize that nowadays, with these super giant companies, individual customers are invisible and 100% powerless. Verizon doesn't care what even large blocks of customers think. Oh, the arrogance...
Thanks for nothing Verizon. Keep your **** secrets. I'm moving on to other interests.
(Apologies to forum members--I know Verizon doesn't read here or care, but I can't get through to them and I had to vent somewhere. Also, if someone could answer my question, I'd be really grateful. Unfortunately I doubt that anyone can.)

As I understand it, the 64GB S4 is exclusive to AT&T - at least, for now. Sprint and T-Mobile don't have that either.
Sprint's pre-ordering for the S4 is closed until tomorrow. ("Sorry, we're out of stock. PRE-ORDER CLOSED - CHECK BACK ON 4/27") I don't know if that means they haven't started yet or ran out of the first pre-order stock. Sprint is only offering the 16GB model on the web site. On their web store, AT&T is only offering the 16GB model. They've already announced the 32 and 64GB models, but they aren't available via pre-order. T-Mobile isn't giving out any details about their S4 yet. They are just taking names.
This may just be a manufacturing choice. It may be that Samsung's S3 sales were overwhelmingly skewed to the low-end model, so they are making mostly the same on the first runs of the S4. As the production of the 32GB model ramps up, we may see it offered as well. I also wouldn't be surprised if the higher capacity models are only available in stores in a ploy to get customers in front of a representative so they can be upsold/crosssold accessories, insurance, etc. It makes sense in that if you are willing to pay $50 more to get a part that costs $2 more to manufacture, you probably have money for other things.
As far as the expansion slot, I'm somewhat afraid of it. I originally heard this on a podcast and have been able to partially confirm it. The NAND (aka flash) memory used in devices like this is binned according to how many write cycles it can perform before failing. (Reading doesn't wear it out.) The highest quality is being used in solid state disk drives (SSD drives) since a lot of writing is expected. Within those, NAND is binned for enterprise, pro and consumer models. The next quality bin is used for devices like phones, cameras (internal memory), and tablets, where a lot of write cycles are expected, but not quite the level of those used for SSDs. For both of the previous uses, the memory is not user replaceable if it fails so reliability is important. After that is a bin used for USB drives. It fails often by comparison, but is simple to replace - buy a new one. At the very bottom, is the bin used for SD, mini-SD, micro-SD card, Compact Flash and the like. Basically, those can be expected to fail. They are also easy to replace - with new ones. The recommendation was to either use them as semi-permanent storage by writing to them very sparingly (e.g, once) or never put anything on them you don't have a copy of somewhere else.

When is Verizon going to fix all of the things they broke with the latest update?

Dear Verizon Wireless,
    I have been a customer for many years and for the most part have been satisfied with your service, but what happened to my Note 3 after the latest update is unacceptable. I see many people in this forum with similar issues that are getting stock answers that don't really address the issues, and show a lack of interest in solving the problems, and helping your customers.
     I received my Galaxy Note 3 at the end of March, and I loved it. It was very reliable, fast, and I could go a whole day on the battery (Most of my days last at least 18 hours) making calls, streaming audio or video, even sharing my broadband connection with my tablet once in a while, and still show the battery was 50% charged. Until I received the 4.4.2 update on May 17th.
Immediately after the update (which I installed that morning, fresh off the charger) the battery only lasted until around 7 PM, when I plugged it into the charger first it didn't recognize it was even plugged in, and later kept telling me that I should use the original charger and cable for better performance.
The clock showed the time as an hour later, I had to manually set the time zone instead of using the "obtain time zone information from the network" feature.
The alarm clock randomly decides not to go off, this morning at 9:30 it still showed the alarm was set to go off at 8 am, but didn't.
Yesterday while a mile from my house I received a notification that I would be charged extra for data usage while roaming outside of the U.S. and asking did I want to use it or not, while It had already disable my data waiting for a response, this would be useful if I had been outside of the U.S. and not at home.
     Don't tell me that my 45 day old battery lost 80% of it's functionality overnight because periodically they need to be replaced, while that is true it happens gradually over time and not within a 24 hour period. The other problems, while somewhat minor, are still annoying and detract from the reliability of this device. Not getting up on time because the alarm is unreliable is a big issue, I've used the alarm on my phones for 15 years without serious issues, and today I will be buying an alarm clock..
     I've worked 30 years in the IT field, many of those helping people resolve technical issues and I know how to tell the different between user configuration issues and broken software, If you don't have a real answer to mine and other peoples concerns on this forum then maybe it is time to escalate this issue to someone that was involved with building this update.
     I don't want to restore my phone unless it will actually solve the issue and not "lets see what happens when you do", because it would take me hours to reconfigure all of the software on my device. Removing the update is probably not an option, so what I really want to know is when will the update be pushed that will fix these issues?

    Frustrated_liz,
Hearing about all of the issues going on is upsetting to me, and so I can only imagine how you're feeling. I'm sorry you have to go through this experience. How hot is the phone getting? Hearing about it overheating is a huge safety concern and I'm worried. Have these service issues been going on since you got the phone?
SarahO_VZW
Follow us on Twitter @VZWSupport

When is Verizon going to offer the iPhone 4 8GB for free with 2 year contract extention?

Just wondering when this was going to happen. My wife is due for an upgrade and I'd like t wait and get the iPhone 4 for free rather than paying 100 bucks right now and extend the contract for two more years.

clemson2012 wrote:
Also....whats the deal with there not being an option to chat with someone from Verizon about simple questions like this.....geez.....this is really aggravating.
Well, it's a simple question and I can tell you the answer you would get. "We have no information"
In general, businesses don't tell you "Don't buy now. Wait X weeks and it will be cheaper".

When is verizon going to upgrade fios speed tiers?

I'd like to upgrade my speed from 35/35 plan. Does anyone know when Verizon is going to upgrade the fios speed tiers? Compared to cable co docsis 3, fios is starting to look and feel slow.

Verizon does have higher speed tiers if you really want the additional speed. Their 50M/20M package is certainly feeling dated since it hasn't been updated in... 5 years? but they did introduce a 150M/75M package for a good deal of money a month, as fast but unfortunate as that might be. Now if what you're asking for is a speed boost on all the tiers, Verizon tends to boost the speeds every year to a year and a half. Lately these boosts have been silent. The 35Mbps tier, for example tends to clock in 43 or so Megabits on the download and about 38Mbps on the upload. Since you have that package, I'd check to see what you're really getting.
I would like to see 50Mbps/20Mbps go to 100Mbps/100Mbps sometime in the near future, though. 150Mbps/75Mbps goes to 250Mbps/250Mbps. That'd be very nice to see and by no means will DOCSIS 3.0 get that kind of upload any time soon.
As it currently stands, the highest DOCSIS 3.0 package available to me is 50Mbps/5Mbps. FiOS's basic package in my area still beats that plan in upload by an additional megabit. The legacy 50Mbps/20Mbps speed smokes that cable connection in upload, and is also $20 cheaper a month believe it or not.
Here, the packages run as follows:
1Mbps/384kbps DSL > Runs at 1Mbps/340kbps. Comparative Cable package: 768kbps/128kbps. ($25 for DSL and Cable).
3Mbps/1Mbps > Runs at 5Mbps/2Mbps. Comparative Cable Package: 10Mbps/1Mbps ($30/m FiOS, $40/m Cable).
15Mbps/5Mbps > Runs at 20Mbps/6Mbps. Comparative cable package: 15Mbps/2Mbps (~$50/m for Cable, $45 FiOS).
25Mbps/25Mbps > Runs at 30Mbps/26Mbps. Comparative Cable package: 30Mbps/5Mbps ($60/m for Cable, $55/m for FiOS).
35Mbps/35Mbps > Runs at 43Mbps/38Mbps, available if you have Phone or TV with FiOS. Comparative Cable package: 50Mbps/5Mbps (Same price as the 25Mbps for FiOS, Cable is $100/m).
50Mbps/20Mbps > Runs at 51Mbps/20Mbps. Comparative Cable package: 50Mbps/5Mbps. ($80/m FiOS, $100/m Cable)
150Mbps/35Mbps > Runs at 155Mbps/75+Mbps. Comparative Cable package: 50Mbps/5Mbps ($200/m FiOS, $100/m Cable).
So I guess it really depends on what market you live in, I guess. A Comcast or Cablevision market i'm sure would have higher speed Cable packages, and in the case of Cablevision, ones that cost less and that would be where I'd expect Verizon to boost speeds. Other than that, FiOS does have the overall edge in my area regardless, as long as you don't cheap out and go with the unadvertised packages.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Is Verizon going to end up with a Class Action Lawsuit regarding the Trade-In Scam?

I notice I'm not the first to report this issue. In fact, after reading the horror stories in the community, I'm questioning if going with Verizon Wireless and/or using their online trade-in program was the right thing to do. I see so many other people experiencing the same nightmare, I figure it's just a matter of time until there's a Class Action Lawsuit against them regarding their Trade-in Scam of 2014.
I was lured to Verizon by their promotion of receiving $200 for my iPhone 4s. I pre-ordered my iPhone 6 online on 9/12. Following the check-out, I was given the option to complete the online trade-in program. My iPhone 4s was in perfect condition as it was kept in a LifeProof case since day 1. Being in that condition made it eligible for the full $200 trade-in value.
My iPhone 6 arrived on time. I transferred my data from the iPhone 4s to the iPhone 6. Then ensured the 'find my phone' feature was turned off, all passwords unlocked and factory reset completed. Then I fully charged the phone and turned it off prior to packing into the provided trade-in program materials/envelope.
I was a little concerned about the trade-in program materials/envelope. The envelope itself was nothing more than a padded envelope. It was a pre-printed business reply envelope. No tracking number other than a bar code with my submission id on it and then stamped with the word PROMO. I was hesitant to drop it in a mailbox so I took it right into my local post office. That was on 9/23.
I started checking the trade-in status a week later but the status was 'Not Received'. Another week later, same thing. Finally, I reached out to the trade-in program via email on 10/11. I received a 'canned' response back on 10/16 that I should wait 4-6 weeks for my gift card. That time period includes a 2-3 for inspection and processing from the date of receipt at the warehouse.
On 10/25, I reached out again to the trade in program via email. On 10/26, I received the very same response... word for word. I reached out again on 11/7 and they didn't even reply. I tried calling but got no where by phone. They claim they'll escalate the issue but I never hear back.
I really feel scammed out of $200 by using this online trade-in program. The guideline stipulated that I must use the supplied packing materials and envelope or the promotion amount would not be guaranteed; however, without tracking there is no way to know where the phone is.
Come on Verizon... you lured me in, now do the right thing and send me the $200 gift card I was promised.

I've gone through the same process as you've described with a different twist. They advised me that the screen on
my phone was cracked. They are sending me $36 instead of the Appraised Value of $200. I'm not an Attorney
but I would bet it would be an easy win over Verizon in a Class Action, because this whole process smells
bad. There must be tens of thousands of people getting ripped off and they're not all liars, which is what Verizon would have a judge believe. Contract or no contract, most states prohibit Agreements that would negate consumer protection
from fraudulent business practices.
Verizon may play hardball with it's disenchanted customers and there isn't much you can do as an individual.
This just happened with me on one phone and I'm waiting for news of a second phone that I sent at the same time.
In the meantime I will visit the Verizon Store and talk to the salesperson who sold me the two new iPhone 6's
and see what he can do. I will also contact my local Better Business Bureau office for their advice. If there's no satisfaction, I will keep the phones, stop paying my bill and get a new carrier. They can take me to court, but I will be there first in@ Small Claims Court. I'm retired so I have time to do this stuff, but most people can't, so the best bet is still a
good Lawyer with a Class Action Suit and lots of negative publicity in the papers and the internet.

Tired of Verizon's customer service & lack of support,misled & being lied too!!!

Due – April 28th 2012
Issue: Overage fees   –     5,310- used
                                                2,000- allowed usage
                                                3,310- overage
I placed a call to Verizon on Monday, April 9th and spoke with a gentleman by the name of James (I think). He issued the account to be investigated to find out if this was a billing error or a tech issue, ???. He stated someone will call me back.
Per the conversation my husband had with a customer service rep later that evening, they informed him that while he is & has been in Mexico, his calls outside of the US from Verizon to Verizon are not free!!!!! WE WERE NEVER INFORMED OF THIS!!!   She told him that if we make calls to him that it would be free, but he said no it wouldn’t because you’re counting against their (my families) minutes because you show that “I went over” therefore causing my wife and daughter in all of these overage minutes. We have been very used to free nights & weekends as well as the comfort of Verizon to Verizon calls with no fees and to just now find this out after having the plan changed to the Mexico international plan back in October 2011. Besides, each and every month we have been told by different customer service reps a different thing each time. 1st I was told that by switching over, it would ONLY be an additional $25.00 a month added to our monthly bill and our coverage would be the same. Then in December 2011 when we had additional fees, it was because apparently they changed the plan without informing us of the change that the plans unlimited texting did not apply to the Mexico plan???? They issued a credit. Then in February when I called because of “data” charges (which we do not have a data plan on either of our phones & we have it blocked) they had to issue a credit and in order to avoid text fees was told to only contact each other via voice (calling). This has been a problem because he drops calls constantly, sometimes it takes 3-4 times for the call to be dialed out before it will go thru to us (are we being charged for those calls (dials) made as minutes???) and the reception is horrible. He has called the international customer service number for them to check the line or towers and it did help some. Texting has made it easier for us to communicate with each other. When I called on Monday, April 9th, I was informed that when he changed the plan for his line that it affected all of our lines (the entire plan). I was NEVER TOLD THIS in fact I was told that it would apply only to his line! We have been lied to, misled, misinformed and very unhappy with the service and support we are getting from Verizon. We have been a very long time customer and in the entire history, we have NEVER experienced a bill this high or issue like this. If you check the overall average of our monthly usage for each line you will see that this does not make sense and we always still within our monthly plan??? I will admit that in the entire history with Verizon sure we have gone over a few times and I have no problem paying for that difference by $100.00-$200.00 (but this has only happened only a couple times). There is seriously a problem with this bill. Either the way the plan was set up for my husband’s line has affected the rest of our lines or it apparently has affected our entire plan of which again we were never informed of this. I mean take a look at our overall monthly averages per line for usage on voice. My husband’s line always does not have the majority of the minutes used due to his work and travel, however, for myself and my daughter’s line I have never, nor did my daughter use these many minutes. We have unlimited texting on all of our phone lines and that is how we do the majority of our communication besides our family has Verizon service. Shouldn’t this be free?!!!! This bill needs to be adjusted ASAP!!
I called Wednesday, April 11, 2012 and spoke with Lisa to check the status of the investigation and she stated that she is showing no updates at this time. She advised that if I don’t hear anything by next week to call back.
Today is Monday, April 16, 2012 and I still have not had a call returned to us regarding this matter! I am so sick of being lied to time and time again by different customer service reps or for that matter that has not been trained properly on Verizon’s company policy!! Every single time I speak to someone, each rep tells me something totally different about our plan than the last rep we spoke to!!! I am tired of not having my phone calls returned. We have been absolute loyal customers to Verizon for 10 years plus and I am over this kind of unfair, unjust service from this company to the point that we want to switch and I am looking to report them as well as talk to an attorney!

My experience with Verizon so far (it's been a month) has been awful... If I can give any advice do not sign up for Verizon if you haven't already... I will be telling everyone I know. Good LTE coverage does not excuse treating your customers like s***!
The overall business practices of Verizon are shady and deceptive. The poor customer service reps get caught in the middle (I'm not blaming them...)
When I bought my phone, the sales person in the store added an extra $35 fee. When I called back later to ask what extra fees they charge in the store they said none !? Now they're looking into it... Also we had our old phone numbers ported over, so they issued us temporary numbers... Which we ended up being charged for a full month of service on even though we had them for less than 24 hours! In addition we were charged for a full month on our ported lines (double charged)
I think they do this sh** on purpose and hope you won't notice. Shame on you Verizon. I will leave as soon as my contract allows and never be your customer again for life!!! I will also spread this far and wide. May you fail miserably!

When is Verizon going to take care of its paying customers?

I have a droid 3 and a thunderbolt. My droid 3 has been replaced 3 times. The current replacement that i now have in posession is no better than the one that i have yet to send back. I told the man (customer service) that i would like a different phone since i have no luck with motorolla droid 2, and now 3. He offered my a cheezy samsung touchphone and a droidx2. Upon offering me the droidx2 he also stated that I would have to come out of pocket for a back plate and a battery. I am so tired of all these phone problems. I pay good money for this service and i am constantly having to spend more, especially in terms of time of which is the most valuable resource that we all posess. Countless minutes on the phone with your customer service agents, restarts, time setting everything up, etc. You guys have to be kidding me. In all actuallity you guy should be willing to bend over backwards in order to retain your consumers. I would like to hear back on this from someone that can actually help. Take all the $ and the time that i have spent with you on the phone and mulitply that by my rate of pay and you will see that i have probaly paid for at least 3 motorlola Razerx or whatever your top phone is. I am not asking for a Razor I am asking for a little old fashioned customer service. I will go to AT&T for next term and contact your shareholders if this matter is not resolved in a timely manner. Go HTC!!!! Have not really had a problem with my thunderbolt.

Obviously, they TRIED to help ...a big A for effort. If you're the kind of person that is happy at attempts, trying etc... Good for you. I myself am a fan of results. You kind of sound like they do, you have many words with no real solution. I am not here to talk about a "simple agents" performance, for they do all they can and were more then courteous. I am aware of that. No questions asked you say??? How about all the minutes out of my personal time invested in this? You must work for verizon. If you have a solution, it is very simple. Maybe the corporate office should contact me.
<Personal information removed for privacy per the Verizon Wireless Terms of Service>
Message was edited by: Verizon Moderator

Is Verizon going the wrong way?

Verizon has recently switched from growth to income. With the volume limits set by Verizon broadband or pay extra for going over your monthly limit, will this be Verizon's slow spires downward from being on of the top wireless broadband companies? The other companies that supply broadband to their customers, who are in direct competition with Verizon, have unlimited broadband usage, such as Sprint! I know family members, who have switch from Verizon, due to the limits on their broadband. Wake up Verizon, before it's too late! Your customers should come first, and then the shareholders will reap the benefits from these happy customers!

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For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Auto Smart Tone Going Dark For Part of Clip

Hi,
I'm a new user of Adobe Premiere Elements. I have version 13 installed on a PC running Windows 7 32bit.
I have a problem that hopefully someone can help me with.
I have put a clip onto the timeline and then run the Auto Smart Tone and used its custom feature to brighten the clip. The problem I have is that certain parts of the clip stay dark. This happens when the video is played in the preview window and when the project is rendered and the final output played in an external player.
This clip has text overlayed in certain parts of it and further investigation has shown that the areas of the clip that are dark are some but not all of the areas with overlayed text. Furthermore when I click into the overlayed text to edit it the dark section of the clip that it is associated with the text being edited then brightens in the preview window the correct amount to match the rest of the clip on the timeline. As soon as I exit out of the text editing that section of the clip goes dark again.
If anyone can shed any light on what the problem is and how I can fix it it would be greatly appreciated. The problem may be a simple error I'm making as a result of my inexperience of using the programme.
Many Thanks
Gavin

Gavin
What version of Premiere Elements are you using on your Windows 7 32 bit computer?
A just in case question....have you reset the learning preference for the Auto Smart Tone feature?
https://helpx.adobe.com/premiere-elements/using/autosmart.html
Please see Edit Menu/Preferences/General and the "Clean Auto Smart Tone Learning" there.
I still have not factored in your observation
when I click into the overlayed text to edit it the dark section of the clip that it is associated with the text being edited then brightens in the preview window the correct amount to match the rest of the clip on the timeline. As soon as I exit out of the text editing that section of the clip goes dark again.
ATR

When is Verizon going to................

My plan is almost up, so with these economic times, I am obviously doing some research. I see other companies doing GREAT things for their customers, but when I ask Verizon if/when they are going to do them....I get silence. A few examples:
1. Roll-over minutes...is this in the future plan?
2. UNLIMITED mobile to mobile, regardless of company?
3. Nights and weekends at 7 pm (not 9 pm...who does a majority of their calling after 9pm??)
These are the 3 big ones I am seeing other companies doing for their customers. Will Verizon step off the schnied and do better for their customers, or are they going to stick to their monopolisitic ways and just stick it to us customers and keep advertising the greatest?
Personally, with us on the verge of a depression (gas prices are going up again folks....but that's a whole different topic in my world) when will Verizon step up and show us they WANT to keep us?
Just a short rant...hoping someone from Verizon reads this and can address it.

While I disagree with much here, I will say that you made a great point. Customers have shown that they will gladly go with an inferior service or product if it means getting a few dollars worth of savings or another small perk, which is interesting to say the least. The companies that are offering these services often do so as a means to stay competitive against a company that offers better reliability and, through clever advertising and rhetoric, customers are convinced that they are lacking something substantial.
As for the three points that you mentioned, VZW has been testing the Mobile to ANY Mobile calling plans through select customer markets; this could be implemented sometime in the future, but nothing has been stated formally. Next, Rollover Minutes are silly and only seem like a good option when looked at superficially. The point that VZW Reps will often make is that if you have minutes that are constantly rolling over, then you are probably paying too much for your price plan; if you only have a few minutes that are rolling over each month, however, does it really matter? Usually, also, Rollover Minutes have expirations and do not transfer into the following calendar year period, which eliminates any of the benefits of saving them. Monitoring your minutes at least once near the end of the monthly cycle and backdating a price plan change to accommodate overages is usually a better alternative. I would like to see a 7pm nighttime minute start time come into effect, but this isn't as much of a big deal.
Finally, I hear about problems with Customer Care lightly, but it is not the majority. The problem, which is true of most businesses, is that the customers who have problems are far more vocal than those who are satisfied. People, being easily influenced, are more likely to pay attention to the most vocal whether they have actually had problems or not - we saw this in school in a way. The general consensus is that VZW is very good. Most of the time, though, when I hear of problems with Customer Care, it is on the heels of the customer not getting what they want or think they deserve and treating the reps like garbage; this is more common than anything. People who complain about this are usually trying to get credits, discounts, and whatnot that are unreasonable. Rarely is it an actual problem with getting help. There is an easy way to assess this, though: VZW has +90 million customers, how many people have you heard with problems pertaining to VZW or their Customer Care? It is likely that you are only hearing this from a small fraction of a percent. History shows that these same people are usually people who will call in frequently for assistance and refuse to use any of the self-service options that are readily available, which increases overall dissatisfaction. Nevertheless, the common view is that the problem of a tiny percentage is an actual indication of a problem with the company, but this is not the case. Most do not have one single problem with the company and, upon calling in for help, get their questions answered efficiently and professionally.

When is Verizon going to provide Android v4.3 API level 18?

Google released Jelly Bean 4.3 API level 18 on the 24th of July 2013. When is this going to be provided for the Droid 4? Mine still has Android version 4.1.2, which was released a year ago, and lacks support for low energy Bluetooth and many other new features.
It is unacceptable for Verizon to lag so far behind the Google developers, especially since Google bought Motorola.

Likely never. The only phone on 4.3 right now period is the Nexus 4, and the new Nexus 7 tablet has 4.3. The GPE Galaxy S4 and GPE HTC One are probably next in line to get the update, along with possibly the Google Play version of the Galaxy Nexus.
non-Nexus/GPE phones, if they get the update, will lag behind by 6 months to a year, minimum, as normal.
Your Droid 4 was released on 2.3, updated to 4.0 then 4.1, it's already seen RIDICULOUSLY more support than the average android phone will ever see.
Many of the "new features" you refer to require hardware your Droid 4 doesn't have, for example updated versions of the bluetooth hardware inside to conform to the newer bluetooth standard, or require drivers to support the features that haven't yet been written for the particular chipsets and components used in your Droid 4.
Most phones, if they get an android software version update at all, get one update in their life cycle. Yours has seen two, be happy to have gotten the updates you got.

Tired of Verizon, Going to COX part 2

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