Title: Error: Access is denied, unable to remove printer and also unable to install programs

Hi Tony,
Please assist me with the following information releted to this issue:
1. Is your computer and printer connected on a network or domain?
2. Are you logged in as an administrator on the computer?
3. Which are the programs which you are not able to install on your computer and also provide us the exact error whne you try to install the programs?
I would suggest you to refer to the suggestion provided by Waseemulla Shariff replied on March 17, 2012 in the following link:
Once you successfully delete the printer, you may try to install the printer drivers from your printer manufacturer website and check the functionality. Refer to the following link:
If you are not able to install any program on your computer, I would suggest you to refer the suggestions provided by Sandeep Dsouza replied on June 13, 2012 in the following link:
Hi Yaqub
Domain
Yes administrator
If I try to remove the printer icon I get a warning access denied and then the printer is off line and cant be restored to default or used / I had to restored windows and now are able to print / fax / copy but still no scan
I then followed to the letter un plugging the printer / removing all drivers which I don't think worked / re installing from the web site / only to be told down load unsuccessful with a red cross next to the driver downloads
So nothing seems to work / I tried the suggestions for Waseemulla / Sandeep still nothing
Regards Tony  
Canon MX340

Hi,
Regarding current situation, I suggest you use the Process Monitor to capture the trace when repro this issue.
Then follow this article to solve the access denied issue:
Process Monitor v3.05
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
Solving Access Denied Errors Using Process Monitor
http://improve.dk/solving-access-denied-errors-using-process-monitor/
How to use Process monitor, please refer to this article:
Using Process Monitor to capture system events
http://www.sophos.com/en-us/support/knowledgebase/119038.aspx
Hope this could be helpful.
Kate Li
TechNet Community Support

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    M

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