Tivoli/TSAFS.NLM Restore issue

I am trying to restore a server using Tivoli and Storserver on the front end. I keep getting errors( server detecting system error). Storserver/Tivoli said this is a TSAFS.NLM error. I see a Novell TID dated Oct/05 that eludes to this problem( 10099433). The fix does not work. Tivoli is suggesting that this is a known issue with Novell and a fixed TSAFS.NLM should fix the problem. Our current date/version TSAFS.NLM is Aug 14, 2007/6.52.08.
Do we need to update/ back rev this NLM, or is there a specific fix?
Thank you,
Pete

Originally Posted by ataubman
You don't say specifically: is it the issue in the TID of not backing up files that have square brackets [] in them? Or a more general problem? You mention getting errors whereas that TID says there are no errors registered, the files with [] just don't back up. So it seems to me likely that TID does not in fact relate to your problem at all.
Also you say the fix in teh TID did not work. What exactly from the TID did you do?
START:
Here is an update of what we did that helped much, but we are still getting errors. This was my e-mail to Novell support:
This is in regards to our Tivoli/Storserve restore issues....
We did as you said as to TID 10089094 and TID 1009433 reloading the NLM
TSAFS with the switch:
/NoConvertUnmappableChrs
This DID help as we were able to restore much more with fewer errors. But we are still getting the errors I explained to you in the original call on many
files.
I ran a restore against two known files that give us these errors from
the original backup dated March 27. I have attached the DEBUG TSAFS log
as per TID 10097645.
END of e-mail to Novell support...But they have escalated to next level as we are still getting SOME errors of the same....I will update this thread as I get more...
NOTE: Intrestingly, we had to restore a second server. Using this switch from the start, we did NOT get any errors...
Stand by/
Pete

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