TM backuo disk malfunctioning

Hello,
Time Machine quit backing up a few days ago, and I realized my external backup hard drive icon had disappeared from my desktop. Tried rebooting, etc. but no change. Here's the perplexing part...System Profiler shows "Unknown Device" under FireWire. So, I went to Disk Utility to verify/repair the disk and Disk Utility can't see the disk at all. Part of my operating system can see it and part can't?!? I'm hearing a soft "ticking" sound coming from the power supply cord/box. The external drive is a LaCie d2 and it's max one year old. If the drive is dead, this will be the second LaCie drive to die on me in less that a year. Can anyone offer suggestions on how to troubleshoot this?
Thanks

Hi
LaCie build quality strikes again. Judging by the ticking sound coming from the PSU odds are it's that that's causing the problem. In my experience generally the drive itself is actually OK, although you never know? I regularly deal with LaCie requesting RMAs for their products and PSUs for their external drive products regularly fail - amongst other things. If the drive is still within warranty (2 years) then you should be able to apply for a replacement by visiting their website or by taking it back to where you purchased it from.
In the meantime if you have access to a another similar drive's PSU you should be able to use that. Something you could consider is to purchase another one just in case the first one packs up. They're cheap enough.
Tony

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    On 12:04pm Sep 15, 2005 CDT, jpl wrote:
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    On 12:41pm Sep 15, 2005 CDT, Ken H wrote:
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    Dale, got disk Warrior, it finally arrived and when I ran it, it says "Detected damage in the wrapper volume information for the disk named "Macintosh HD". The directory cannot be built unless the damage is repaired. It is highly recommended that you repair the wrapper volume information." Then in red "Critical values in the volume info are incorrect and need to be repaired."
    What should I do now? Does this mean bad news?
    Thanks Mike
    p.s. hit the rebuild button, and it says that speed reduced due to disk malfunction...
    Message was edited by: bigmikaele

    Barry, I know, I was simply sending it to him since he had walked me half way through it all, not intent to exclude anyone else from helping me out. I have always gotten spot on help from the folks on this forum. The reason I didn't finish the message traffic on the previous thread was because someone else was having a similar problem and I piped in on it. The original author of the thread got upset that I was using his thread to ask for the same help to the same problem. I really appreciate your help on this. This is the first time I have had a problem with any of my macs and the help you and Dale have provided is beyond anything I have ever received when I used to own PC's. Thanks a lot!
    I am at work right now, but will try running it again this evening when I get home. This is the first computer that I have saved all my stuff to the internal hard drive... I usually save it to an external, but apple has always been great and I have never been concerned with a crash. At any rate, are you saying I can still clone the existing hard drive or that if/when I get this fixed I should do it in the future? I am guessing that I need to have the disk drive that DW is in available for DW. And that I cannot save the stuff off the existing hard drive by selecting it and then swapping the DW disk for a burnable disk. (I am guessing the computer is running off of the DW disk and as soon as I pull it out the computer will no longer run... am I following it right?) I would need to plug an external HD into the computer and then DW should be able to allow me to save the data to the external, do you think?
    I am also guessing that if I run DW again and it comes back that it cannot fix it then doing anything further except getting what files DW will let me pull off is not an option...
    Barry, just to give you some more back ground information. The computer was in the middle of a software update that was taking a bit of time, my wife got a bit inpatient and tried to shut the computer down using the "blue apple" menu option. When that didn't immediately shut down the computer she did a hard reset (held the power button in until the computer shut down). Then when she turned it back on... grey screen. When I ran DW it did come back with long list of errors it found; too many to recall.
    Thanks again for your help, I don't have an external hard drive right now so would have to purchase one (not an issue), and the reason for my question regarding if you thought that the reason DW is not offering me an option to copy files is because the only option is to use the drive that it is using. And if I had another option DW would allow me to use it to save data. The data is really the only thing that I would rather not live without. Even if you are not sure I will probably go ahead and buy one and try it. Hey who knows maybe if I run DW again it will decide that maybe it can fix it...
    Again, thanks.
    Mike

  • Disk Warrior failed

    I have a 2 year old iMac that won't boot. I purchased disk warrior and while it can read files from the hard drive, it says that there is mechanical error and won't let me replace the directory. When I run the Manual Diagnostics, it tests the ATA Device (Serial) and says:
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    If DiskWarrior cannot replace my files and see the hard drive, do I need a new one?

    BTW, DiskWarrior says:
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