TM problem "Unable...Error occurred while creating backup directory."
TM has faithfully created backups until 2/3/09 to my Western Dig 300 GB external, USB connected. It still has room for 238 GB data. Now it gives me this error message:
Starting standard backup 02/09/09
Backing up to:/Volumes/Time Machine: Ext HD/Backups.backupdb
Failed to create progress log file at path:/Volumes/TM:Ext HD/Backups.backupdb/iMac's
computer(3)/2009-02-03-02-754.in Progress/.Backup.255910073.264303.log.
Error: (-50)Creating directory 74D63BBC-4DB4-4A10-BE6C-C78DA438D63C
Failed to make snapshot
Backup failed with error:2
I downloaded CarbonCopyCloner, thinking I may have to erase External drive and start over,...but it also failed with a LONG< LONG error message. Can anyone help?
kornkid wrote:
When I tried to repair Ext drive, this message appears after only about 30 seconds:
"Time Machine:Ext HD" could not be mounted.
mounted or unmounted? I suspect it's the former.
I've never booted up from Leopard install disk. Can you give me steps?
while the problem seems to be with your TM disk you can try repairing both of them from the install DVD. insert the DVD and reboot normally. hold "c" at the chime. you'll be booted into leopard installer. once past the language selection screen choose 'disk utility" from Utilities menu at the top.
Similar Messages
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I have been trying to use time machine on a new lacie 2tb usb 2 drive for back up. I continue to get: "unable to complete backup.An error occured while creating backup folder". When I use disk utility to repair I get another error message: unable to repair disk unmountable.
Help me Obie One Canobie you are my last hopeI have confused myself with the facts! Started out keeping track of every step and every variable but have sort of lost it as we progress here. First I quit all applications then swapped connections between mouse port and backup disk port to influence possible bad connections question. Changed power outlet receptacle for the backup disk. Disabled the put-the-HD-to-sleep option. Then powered down the computerator.
Next started up computerator. Turned Time Machine ON and experienced multiple successful backups! Then I started up a few applications, Mail and Text Edit (but not Safari so far). Had a few more successes. After each backup, I used Disk Utility to verify the backup disk is still OK. This because the error about unable to unmount the backup disk seems to go hand in hand with Disk Utility finding the backup disk to be bad.
Put computer to sleep for the night. Upon starting up in the morning, and before doing anything else, I did a backup disk verification... BAD! Did a restart and verified the backup disk... OK.
Did a few Sleep-bad, Restart -OK repetitions.
It seems consistent: Sleeping the computer apparently messes up the backup disk but doing a Restart "repairs" it.
=============================
Now then, I don't understand everything I know here. Methinks that maybe keeping the HD from sleeping during lulls in activity has allowed successful backups through the day but manually putting everything to sleep for the night causes a return to the problem of spinning-back-up-too-slowly (which was explained earlier). Is there any truth in this?
I may abandon this Seagate thing for something more compatible. What's out there that we know works reliably for us? -
The message I get recently and often is "Time machine couldn't complet the backup to "LaC TmMachn". Unable to complete backup. An error occurred while creating the backup folder."
Welcome to the Apple Support Communities
See > http://pondini.org/TM/C10.html -
I am a little perplexed. The Time Machine does seem to be backing up my data but I continually get the following message displayed on my screen 'Unable to complete backup. An error occurred while creating the backup folder.' I am using a WD My Passport for Mac portable hard disk drive.
Hi Peter,
http://pondini.org/TM/C10.html -
Time machine is having trouble. This is the error message... Unable to complete backup. An error occurred while creating the backup folder.
Ideas?Reboot the TC.. if that is not enough reboot the whole network.. from off, restart in order.. modem.. TC.. clients 2min gap.
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I get the following message - "Time Machine could not complete the backup." "Unable to complete backup. An error occurred while creating the backup folder.""
This MAC is partioned with Windows 7 with only 50 gig devoted to Windows so my son can play Flight Simulator X on the machine.
I have a WD Passport External Hard Drive for the Back Up
I have spoken with WD Tech Support and they have been fantastic but I still keep getting this message. Any thought?
MaxxReboot the TC.. it sometimes gets lost on the network.. are you still actually using 10.6.8 as the problem is more prevalent on Lion and ML it seems is no better.
You might find reset of the TC is needed. change the names to short, no spaces pure alphanumeric.
Reset the TM to the new name.. use the A4 in Pondini's great KB.
http://pondini.org/TM/Troubleshooting.html -
My time machine backup has stopped working. I received an error message that is not one listed on the support page: "Unable to complete backup. An error occurred while creating the backup folder." I am on a new MacBook pro running Mountain Lion and using a 1 TB Passport drive as a time machine backup. Running DiskUtility finds no problem on the Passport.
See #C10 in Pondini's excellent Time Machine Troubleshooting.
http://pondini.org/TM/Troubleshooting.html -
I am trying to back up my imac using an external storage: My passport Studio 1TB. Each time it trys to back up Time machine says: Unable to complete back up. An error occurred while creating the backup folder. Does anyone know how I can fix this problem? Thanks
Plowie,
Do a search in Discussions, "An error occurred while creating the backup folder."
Many of us are having this problem and no fix has been offered, that I could find.
Unless you call "eject the external HDD; turn off; turn back on" a fix. That's what I have to do every 2 or 3 days; I even have to "force eject", with the concomitant warning message that you could lose data, etc. -
I have tried all the resets, the firmware is the latest version, the green light is on.
But I get this message "Unable to complete backup. An error occurred while creating the backup folder."
Any ideas?Do setup again.. but make sure both your wireless and your ethernet have ipv6 turned on to local link.
Done this OK, but no idea about IPv6 - something new to me and rather Appley I think?
Unplug the WAN for the moment.. Just LAN port TC to the MBPr ethernet via thunderbolt.. (thunderbird was the kids puppet series.. Thunderbirds are go!!). Done - New real people Thunderbirds movie coming out soon I believe!!!
Reset the TC again.. sorry.. !! You're welcome ... done.
Make sure the ethernet now has an IP address.. 10.0.1.2 - Yep - done that - on ethernet anyway ...
You need to open the network preferences to find out. Yep - that's good ...
****** I then reconnect the TC WAN to the router - is this right?
And then I think I start going round in circles ... boot, reboot, restart, reboot again ...
The final result is green light on TC, but error message when trying TM is "Backup disk is not available".
Then open the airport utility and you should be able to setup the TC.
Do as little setup as possible and then run the TM backup and see how it goes.
I have managed to get Thunderbird to LAN on TC to create a folder on TC and copy a file onto it.
So I guess the drive is working - it must be the software, settings or perhaps even the operator that isn't quite so clever ...
I named network RFG, named device RFGTC. RFG network shown as IP 192.168.0.72
Wireless router is BT Homehub 3 with IP of 192.168.0.254 - is this issuing new IP addresses when rebooting TC?
I have three wireless networks here - the BT Homehub3 wireless, the TC wireless, and also a D-link power socket ethernet thingy for an ethernet connection to the telly - DHP-W310AV which is also wireless link. All are effectively connected to the BT Homehub - is there a conflict there?
Have several times achieved in Airport Utility schematic with internet shown as green, RFGTC shown as green, light on TC green, but no TM backup run ... "backup disc not available."
And there are no tall building around here to hurl myself off ... at least you can go to Sydney Harbour bridge - not too far away ... it was my son in Sydney that persuaded me to scrap Windows and go Apple ... it's all his fault ... -
I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?
Hello Drake, I suspect one or more of the Drives needs repairing, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
i am getting this error message on my iMac. Time Machine unable to complete backup. An error occurred while creating the back up folder. Any ideas on how to fix???
See Pondini's TM FAQs
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Time Machine Error: Unable to complete backup. An error occurred while creating the backup folder.
Hi,
I'm using time machine to do my backups but now is not working.
I'm getting the following error:
Unable to complete backup. An error occurred while creating the backup folder.
Thanks for your helpSee #C10 in Time Machine - Troubleshooting.
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Time Machine Issue-Unable to complete backup. An error occurred while creating the backup folder.
Unable to complete backup. An error occurred while creating the backup folder.
As usual, backups worked for a few days. Failed again on wakeup this morning...
Starting standard backup
Backing up to: /Volumes/TM Backup/Backups.backupdb
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/TM Backup/Backups.backupdb/David’s Mac Mini size:10
Error: (-50) Creating directory 2012-02-25-074454.inProgress
Failed to make snapshot container.
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/TM Backup/Backups.backupdb/David's Mac Mini size:10
Backup failed with error: 2
I've searched Discussions and have seen the exact same error messages with all kinds of Macs and ext HDs, both USB and FW. I can't believe it's a 'failing HD' since it works for a few days; and that it's been going on for months now. Seems like the ext HD would have actually failed by now if that was the case.
I wish I could figure out why three different errors are reported: (-50), (22), and :2 -
How do I solve the problem that states: An error occurred while creating the backup folder" on Time Machine
Please carefully read and also book mark:
Time Machine Troubleshooting
Time Machine FAQs -
error: Time Machine couldn't complete the backup to Time Capsule - Unable to complete backup. An error occurred while creating the backup folder.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.
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