TMS 14.4.1 snapshots in Monitoring Conference Control Center not updating

Snap shots in the Conference Control Center are not updating.
We are using TMS 14.4.1, Java 7 update 51 on the server.
All are C-Series (c20 or c60) endpoints running version TC7.1.4 bridged with an MCU (MSE 8510)
All end points have web snapshot enabled
I have tried using Java 7, update 51 and the current version on the Windows 7 desktop.

Hi Patrick,
We don't have a conductor, so that may be one point of difference between yours and mine, but the original poster didn't mention any conductor or MCU, and his screen grab looks like a simple point to point call.
There were issues in versions of TMS prior to 14.4 with the websnapshots in CCC - this is mentioned in the release notes as an "other change": "Enabled Conference Control Center snapshots for systems running Cisco TelePresence TC software version 6 and later."
Wayne
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