TMS 14.4.2 and Polycom HDX 8000 V3.1.5

We have a Polycom HDX 8000 running Release - 3.1.5-5568 in my mainly Cisco environment that has stopped sending connection details to my TMS server running 14.4.2.  I'm not certain if it happened after upgrading to 14.4.2 but I was wondering if anyone has any suggestions how to reinitiate this communications?  I could purge it from TMS and see if that helps, but I want to do that as a last option.
Darren

Hi Darren,
We've had no issues here with our Polycom HDXs talking to TCS 14.4.2 following an upgrade - so it's not likely that it was the upgrade that broke it.
In addition to the ports listed by Deepti above, you'll also need port 3601 inbound to TMS from the endpoint for the Polycom Phonebook/Directory Service (assuming you provision phonebooks to the endpoint).
One thing you could try would be to Enforce the Management Settings from TMS to the endpoint.  Open up endpoint in TMS, click Settings, then click Edit Settings, check the management server settings are the correct IP or domain name, and finally click the Enforce Management Settings button.
If you're using a domain name for the management address, check that the endpoint has a valid DNS server defined so it can resolve the server's address to communicate to.
Wayne
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