Tmutil restore hangs on user folder

I was following the procedures outlined here (http://support.apple.com/kb/ht5139), specifically the second section where the data drive is separate from the system drive (I had to do this as I am running an SSD as the system drive).
I entered the commands as shown, and it started copying files over. However, about 20 minutes into it, it hung on a file pertaining to iCloud on one users home folder. Repeated attempts ended in the same result.
Library/Mobile Documents/com~apple~shoebox/UbiquitousCards/FftIx0rx0MzwDRTP0bpLFey07ow=.pkpass /footer.png
That is the last file listed. There are about 5 files in that folder, all small.
What is the recommended way to get around this?
~Mike

When I navigate to the latest backups folder on the external drive, the Users folder is grayed out and inaccessible.
In Time Machine or in the Finder?
On the data drive on the server, the Users folder is OK, but the username folder is grayed out and inaccessible.
In the Finder? Locally or on the clients?

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